Chick-fil-A used to be my favorite restaurant but they are always forget things now. They will forget sauces, drinks and even food. I'm not sure what happened but things have gone down hill. And the chicken is weird now... read more

Sounds like Brayden's working hard at Chick-fil-A! Here's a review you could leave: "Brayden was super friendly and got my order right! Food was fresh and delicious as usual. Would definitely come back for more!" Want me to tweak anything or is that good? Also, I've got some reviews of Chick-fil-A if you'd like to see what others are saying ¹ ² ³. read more

Hadn't tried chick fil a in a few years and it's just not up to par! Chicken is stringy no matter what cause I ordered a chicken sandwich and nuggets and it was the same (insert bark emoji) read more

Was second in a 12 person line. One worker for the three registers. When I went up to order, the employee told me she was clocking out on break and left me standing there. When someone finally got my order, they gave me a half full frosted coke that I had to wait to be remade. Normally they are quickly and a nice alternative to going to the other Layton location. The past few times I have been to this mall location I have been super disappointed in their costumer service. read more

Chick-fil-A - ows a blender with a mixture in it - Fast Food Near Me - Layton, Utah

This review is for the location inside of the Layton Hill's Mall food court. That being said, this is a great location with friendly, helpful employees. This is the perfect stop for after you have been shopping in the mall for awhile and are ready for some lunch or dinner. It is unfortunately the busiest of all the restaurants in the food court because - Chick-Fil-A - but they do their best to get orders taken and food out quickly. They have all the menu items you can get at the larger stand-alone restaurants. I can be a cluster at times since it is the busiest place in the food court and the lines can get confusing as the ordering is on the right instead of the left as you would expect, then you have to walk over to the left side to wait for your order. Employees are super friendly and helpful and on our last visit, I really wanted a refill of my drink, but due to the Pandemic, they aren't allowed to refill your cup, so the girl at the counter just poured me a completely new drink. That's great service! read more

Chick-fil-A - ows customers at the counter - Fast Food Near Me - Layton, Utah

With the amount of people they get here they are really good at keeping up with the crowds and getting you your order in a timely manner. Now having to sit in a busy and loud food court isn't my favorite but the location isn't really something they can control. Foods great as always and the waffle fries are always the perfect crisp. Also if you haven't had their lemonade your missing out. read more

This location always has great service. I have gotten food from them inside and also had it brought out to my car outside. The employees are always friendly! I wish there was some kind of order to the lines inside though. It is frustrating waiting in line for 5 minutes then realizing you are just waiting behind people who have already ordered and are waiting for food! I have also had people go ahead of me in line many many times because (I'm guessing) they didn't know where the lines begin or end. The food is delicious though and that's all that matters in the end! read more

Chick-fil-A - ows a hand holding a cup of ice cream with a cherry on top - Fast Food Near Me - Layton, Utah

It was good but definitely not the best chick-fil-a experience I've ever had. But the food was decent read more

Chick-fil-A - Nothing cuase that's what happened - Fast Food Near Me - Layton, Utah

Chicken fil a is nummy Chick-chick fil a Really nummy nuggs I like waffilay fries Got da same soda Do day got ???? read more

Really bad customer service, bad attitudes . There were two cashiers one was busy and the other just ignored me and my family to take my order her name was Jacklyn, and the other lady that took my order dark hair had a really nasty attitude. I just wanted to order an ice cream cone. If you don't like your job get another one. read more

Every time I go to this location I am treated with great customer service and a smile. The managers and workers always do what they can to satisfy the customer and the food is always fresh and ready on time. read more

Twice they have had me pull to the front and wait for my order for 10 minutes. I ordered the breakfast sandwiches so nothing out of the ordinary This is after already waiting in line for 10 minutes. This is not my idea of fast food. read more

They are always slow to get your food out and when it does come out it's wrong.. Went here for a quick lunch and after waiting for 10 min to get my food it cut into my lunch break. Went to get my sandwich with no pickles and to my surprise I got pickles. Not really a surprise as this is the 3rd time at this location doing this.. Was told tell them next time and I would be taken care of.. tried that and wow that was miserable. Explained it 3 times and got an "ok. Today" she was just absolutely lost. So I decided at this point I no longer wanted anything.. Such a disappointment as this was a convention placed to eat lunch but after today I won't be coming back to this location read more

Chick-fil-A - Fast Food Near Me - Layton, Utah

There's way to many people working and a long line for no reason. Everyone was nice but slow and all the employees were falling all over one another. One of her girls working (looked like a manager of sort)has super long hair that kept touching everything. Which was kind of gross. On the other hand she was one of the few harder working ones and was very nice. The candy cane topping was Open and exposed on the edge of counter where you take orders. Lastly there were two couples and all four of them work there(wearing chick fil a clothing). One of the couples was literally standing on the outside of the counter where we take orders making out. What is this world coming to that his is acceptable at the work place??? The other couple seem to have their kids with them at work. I'm glad I don't live here because I for sure would Never use this chick fil a again. read more

Chick-fil-A - Fast Food Near Me - Layton, Utah

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I love this place usually but I got a salad with two hairs in it. I'm really sensitive to stuff like that, so finding a hair in my mouth made me throw up. Hair in my mouth just really really grosses me out. They were long and blonde Please make sure your employees with long hair have it properly tied back, or have them wear a hair net. The employees were really nice still, and I know everyone makes mistakes. It probably wasn't on purpose... but ughhh so gross. I don't think I will be able to order a salad from here ever again. My advice is just stick to the sandwiches! read more

Why? I just don't get it. I really don't. The cross cut fries are styrofoam, the sandwiches have no sauce?!? The chicken nuggets are descent. The salads leave me wanting, and the frosted lemonade is 'eh'. I have wanted to like this restaurant chain so much, it still has not given me a reason to want to come back, the only reason being I am with a group of chick filet followers and I am forced into it. read more

Stopped at this Chick-fil-A for a quick lunch and was lucky that they weren't to busy. Only two in line. Ordered a number 1 grilled chicken sandwich and number 8 Cool Wrap chicken wrap as a meal. Which comes with fries and a drink. Let me tell you about this "wrap" meal. First the attendant (maybe the first grade teacher's husband) was kind enough to give me a senior drink for FREE. When I explained to him I had paid for a drink with my meal deal, he looked at me and smiled. The fries were sun baked, I mean not even brown, white in color. Then the wrap which should be sliced chicken (as advertised) was more like "already chewed chicken" with maybe if I was lucky a 1/2 ounce of cheese and a lot of green stuff. I got our order in a timely time frame by a lady that was like my First Grade Teacher. Get the picture older, tall and very authoritative. I asked her if I could get some napkins? I got (2) two not even Chick-fil-A napkins, very small and thin. Was I excited. Maybe next time I stop for a sandwich if will be better, I hope. I really like Chick-fil-A read more

Chick-fil-A - Chicken Chick-fil-A Cool Wrap with fries - Fast Food Near Me - Layton, Utah

Great customer is chick fila's strength especially this one just because no matter who or what the situation is they always smile and are always very friendly. They are always speedy quick to get food out and the quality seems to always be fresh. I love these guys and I always get chick fila when I visit the mall. read more

Chick-fil-A - Fast Food Near Me - Layton, Utah

This location is typically quite busy, but you are taken care of very quickly and the customer service is excellent.

These guys are always helping me out and making my experience awesome! Always have a great attitude and some of them even remember my name the bald guy with a bow tie is the real mvp! read more

Chick-fil-A - Fast Food Near Me - Layton, Utah

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Very Rude people. Lady behind plexi glass. I went to pay for drink and she said step back from counter. I did step back from counter and took business elsewhere. Mark read more

Ok, it's Chick-fil-A... well trained, courteous, and attentive personnel. Food is always good and consistent.

Every time I've been here I have experienced exceptional service. The workers are kind and attentive. Even talked to the manager one day and he was great! The food is great and the restaurant is always clean. Great all around. read more

Great customer service. Had breakfast here for the first time this morning so delicious. I had the chicken biscuit. Biscuit is cooked perfectly not dry and not doughy. My new fave for a fast breakfast. The chicken is delicious as usual here. Crispy, light taste for it being fried. read more

I'd say it was a genetics problem but it spans multiple bloodlines. Whenever eating this we get such bad stomach issues there is no leaving the restrooms. It's not food poisoning but more like a bad choice of chemical/filler maybe? If you have an already iffy stomach I would avoid, or get a salad. The salads are good. Green. You know. Salad. Hard to screw up unless you add that breaded chicken to it then you may question your existence. read more

Very friendly and helpful people work here! We had a great meal :-) would totally come back again, had the deluxe Chick-fil-A sandwich! Super yummy, oh also Buffalo dipping sauce is the bomb read more

This chic fil a is usually busy around lunch time but these people are pros and still get your food out fast. The food is always tasty and hot. The employees are great, every time I see them they have genuine smiles on. Makes me happier that I'm getting food. Highly recommend, honestly don't have anything poor to say. read more

One of my favorites. Great chicken - Great employees - Fast service! I tend to go there for lunch and the line of cars is clear around the building...but amazingly I get through in just a few minutes...how do they do it!! These people know how to run a business and treat their customers right! I love to say "thank you" to everyone there cuz they all come back with "it's my pleasure"! read more

Chick-fil-A is always delicious!!! Spicy chicken sandwich add pepper jack is the MVP. The food is always hot when it arrives and generally really quick. read more