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Chick-fil-A

3.7 (60 reviews)
Open • 6:30 am - 10:00 pm
Updated 1 month ago

Chick-fil-A Photos

CHICK-FIL-A ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for kids
Good for groups

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Recommended Reviews - Chick-fil-A

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Reviews With Photos

JanaY D.

I adore the nuggets at this restaurant - they're always hot and delicious! Huge props to Jabari and Grace (with the always gorgeous, fluffy fro), the cashiers, who are consistently personable and polite, making the whole experience even better. The inside is crispy clean as well. It's a bit pricy though.

Market Salad
john j.

My favorite road-tripping stop. Consistent food, not the healthiest but definitely the tastiest. A market salad and an original chicken sandwich are my go tos when eating here.

ows a close up of a fried chicken

We had been regulars at this location for quite some time, getting their food two to three times a week. It started out great...but then the hairs started appearing. First there was a hair in our chicken strips, just laying on top of them. Then, a few trips later, there was a hair on top of our milkshakes. The tipping point was a few weeks back when in TWO separate sandwiches there were little gray hairs COOKED INTO the chicken. We gagged realized we had eaten half of the sandwich before discovering them. In all of the times I've been there, I've never see a single employee wearing a hairnet and most of the food goes through at least three or four people up front before getting to us. As much as we love the food here, after four separate times getting hair in our food, we've been afraid to go back.

Spicy Chicken Sandwich
Chris B.

Good service, ok food, and a clean establishment. The bread from my chicken sandwich was a little soggy but not too bad.

One happy camper enjoying Chick fil a for the first time

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5 years ago

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5 years ago

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8 years ago

Dennis is the man!! Gave us advise on how to better our orders and did not disappoint!

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9 years ago

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9 years ago

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10 years ago

Not really sure what the big deal is. Typical fast-food fare. I like the frozen "lemonade." It's really a lemon shake.

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8 years ago

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9 years ago

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5 years ago

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9 years ago

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9 years ago

Great place for a quick meal. Excellent service, clean facility, a play area for the kiddos and yummy food.

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10 years ago

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10 years ago

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10 years ago

Went twice the day it opened. Also the staff was great as always. I would recommend this restaurant to chicken lovers everywhere

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Page 2 of 2

Ask the Community - Chick-fil-A

Review Highlights - Chick-fil-A

“Couldn't understand what all the fuss was about when Chick-fil-A opened in West Lansing, but the first time I tried it, I understood.”

Mentioned in 8 reviews

Read more highlights

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Wingstop

Wingstop

2.1(21 reviews)
0.2 mi

i'll have to go in and ask for their corporate number but the interaction I had. I went to Wingstop…read moreon Saginaw Westside in Lansing I ordered in person and paid half cash half card at 9:20 I ordered with a nice gentleman and he told me it was gonna be a 13 minute away, so I sat down and waited when the younger lady came from the back with food, looked at me, tossed it on the counter and said here and was looking only at me. So I pick it up and I say thank you and she just shrugged her shoulders. So I walk out and I drove home. It's not until I look in the bag and see fries. I grabbed the ticket on the side and it says Dylan. I'm not a Dylan so I turned around and I go back which is now the third time I've drove back and forth now. I walk in and they're waiting at the cash register for me to come back with his food instead of remaking it !!? I gave the rude lady the food and I tossed it on the counter like she did with me. Didn't say anything to her looked at the man he gave me my food. I thanked him. I walked out. Dylan walked out right behind me with the food. I just returned and he watched me return it. which is illegal to do!!! so then I'm on my way home again with my food when I looked in the bag and I had no ranch which I specifically asked for so this is my fifth time turning around and having to go back to Wingstop I don't understand where everything went wrong. but the young lady needs to have better customer service, especially if she's going to give people the wrong food with a bad attitude and then try to apologize because nothing in me wants to be nice when she was straight up rude the whole time to me.

I was genuinely excited to try wing stop the other day and had probably the grossest, disgusting…read moreexperience of my life... I walk in and walk to the register where I am greeted by an extremely rude woman of Indian decent, who doesn't want to be there. She takes my order and says it will be ready in 15 minutes. As I'm standing there, I notice that an employee picking at a scab with his gloves on, and proceeds to handle the food. Then he puts hit hands down in his pants and starts, from what I can tell, "digging for gold." Then proceeds to handle more food. This can't happen. I didn't even grab my order, as I had left as soon as I saw this unhygienic practice. Be better wing stop...

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Wingstop
Wingstop
Wingstop

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Elsa's Chicken and Waffles - Hot Chicken and Waffle

Elsa's Chicken and Waffles

4.4(8 reviews)
4.2 mi

Great value - we brought our three kids here and each really enjoyed the affordable chicken and…read morewaffles!

This place has been on my radar for a couple weeks now, since the popped up on a breakfast search…read more It's a bit of a drive for me, but I made it a point to get by as soon as I could because what's better than waffles and chicken?? First, the location. I had doggo with me so went through the drive through. There is signage, but you still have to look for it. Drive through is on the back side of the building. Don't be scared, it was an easy process. The hardest part was figuring out what to order! Second, Service was quick and friendly but the speaker is a bit quiet, so be sure to turn your radio down so y'all can hear each other. The price! I ordered the #1 chicken and waffles plate and added on a small ice caramel coffee for a grand total of UNDER $12. That's extremely reasonable, imo. Finally, I ordered the chicken and waffles that I'd been staring at the past few weeks. The chicken tenders were crispy, hot, and perfectly seasoned so as not to overshadow the waffles. The waffle was fresh and hot, not too sweet, and complemented the chicken and syrup. The iced caramel coffee, while sweet, didn't make me feel like I was just drinking sugar. I could still taste the coffee, and it wasn't bitter either! So, basically, don't miss a visit to Elsa's!! So yummy and a local business. Support local!!

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Elsa's Chicken and Waffles
Elsa's Chicken and Waffles
Elsa's Chicken and Waffles

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Cheddar's Scratch Kitchen - Chicken Tender Platter: Our hand-breaded chicken tenders are made to order. Choose from classic, Buffalo or honey hot. Served with two sides

Cheddar's Scratch Kitchen

3.2(256 reviews)
0.1 mi
•$$

Cheddar's Scratch & Kitchen is a major destination spot for me and my girls!…read more The menu is a booklet with tons of options! We had a party of 6 and ended up with a table full of plates. We ordered multiple appetizers to share, several entrees and desserts. You truly get a lot, for not a lot! Our server, Leanna, was the absolute best! She gave us excellent service! The star of the show is the Honey Buttered Croissants! Iykyk - I don't even have a picture of one. They kept disappearing every time we were served some! I had the Beer-Battered Shrimp Platter with Green Beans & Potato. I finished with the famous carrot cake! Hats off to the Managing Partner, Thomas for overseeing such a fine establishment! My overall satisfaction is highly satisfied The star of the show is the Honey Buttered Croissants! Iykyk - I don't even have a picture of one. They kept disappearing every time we were served some!

DATE & TIME OF VISIT: April 2026. They were not too busy (there was no wait line)…read more CLEANLINESS: Unfortunately the last few times we have come the cleanliness has been lacking. Floors everywhere were extremely dirty, bathrooms dirty, and when I peaked inside the kitchen (while walking by) so filthy (to be honest, we considered leaving before even ordering anything!). HOSTESS & SERVER: The hostesses were fine, not rude but not friendly either. Our server (male with dark hair) was very nice, he at times gave off a vibe of being new. The service is still very SLOW, so plan to be sitting awhile waiting to order, get food, etc. FOOD: This is what we ordered.... Cheddars Trio Sampler -- 3 Choices were: Chicken Tenders, Wisconsin Cheese Bites, and Queso Fries. Taste: Chicken tenders were good, cheese bites were very good (greasy though), queso fries were alright. Size: average. Price: $12.49 Cheddars Trio Sampler -- 3 Choices were: Chicken Tenders, Chips & Queso w/meat, and Queso Fries. Taste: Chicken tenders were good, chips were good, queso with meat was fine, queso fries were alright. Size: average. Price: $12.49 Monte Cristo -- Taste: it was alright but found it was too sweet and got sickening to eat after the first piece. Size: average. Price: $11.99 Baby Back Ribs -- Taste: very dry. Overall flavor was alright but we had a hard time getting past how dry and tough they were. Greens beans were not very good. Mashed potatoes were good. Size: average. Price: $16.49 OVERALL THOUGHTS: Server was very kind but service in general is slow. Cleanliness has definitely been lacking and I honestly would hate to see what happens in the kitchen!! WOULD I RETURN? Probably not, mostly due to the state of cleanliness the whole establishment was in.

Photos
Cheddar's Scratch Kitchen - Our Santa Fe Spinach Dip is prepared with creamy cheese, topped with sour cream & served with freshly fried tortilla chips & a side of salsa

Our Santa Fe Spinach Dip is prepared with creamy cheese, topped with sour cream & served with freshly fried tortilla chips & a side of salsa

Cheddar's Scratch Kitchen - Our Honey Butter Croissants are baked to a golden brown and drizzled with house-made honey butter.

Our Honey Butter Croissants are baked to a golden brown and drizzled with house-made honey butter.

Cheddar's Scratch Kitchen - Strawberry Texas Frozen Swirl: Frozen Texas Margarita swirled with strawberries.

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Strawberry Texas Frozen Swirl: Frozen Texas Margarita swirled with strawberries.

KFC - Chicken bucket in the garbage because it was trash.

KFC

1.1(12 reviews)
0.8 mi
•$

We ordered the $5.00 meal and only got the main meal. No cold drink, no cookie. We will not be…read moregoing back. And you still can't eat inside.

ALL THE MANGERS should be FIRED at this location. THEY STEAL FROM THEIR CUSTOMERS!…read more I ordered $33 worth of food through the drive thru, a family pack that consists of 6pcs of chicken, 6 tenders, 2 Lg sides & 4 biscuits. I was the ONLY CUSTOMER in line, mid day. While waiting for my food I witnessed through the windows, 3 employees laugh/ talk and be on their cell phones. Finally I was handed the bag, I looked inside and no sauces were accounted for. After patiently waiting "again"....an employee came back to window. I asked for the missing sauces for the 6pc tenders that were part of the family meal. She gives me a ton of sauces with an annoyed stank attitude fortunately for her I stayed polite and even thank her. (Bald headed, Scally whack, your hair don't touch your back, gel it, weave it, bi+@h we know you NEED it) (Me being petty) Anyways... I drive home all to find out I paid $33 for a bucket of chicken that ONLY CONTAINED 6pcs & a bag of bbq sauce. I call the store and ask to speak with a manager. I explain how I'm missing most of the food I paid for and that I don't live nearby. She says you can drive back out here. I reiterated it's over an hour drive to come back out and then go back home when I was just there. I asked if she could do a partial refund for the food I didn't receive? She said NO we don't do refunds. She said she can't do nothing for me. I ask for a higher up. She said she's not here. You can call tomorrow, she'll be here. I call in the morning to speak with the higher up manager. A woman employee says she ain't here. I ask when will she be available to speak with? This employee tells me, I told you she ain't here. She says I'm also a manger. What's the problem? I explained what happened the previous day. She says I can't do nothing for you. After a lot of back and forth she finally agrees to put my name in the book for me to pick up the missing food. I tell her I can't come right away as I don't live close by or in that side of town. She says fine, your name is in the book. I thank her for her help and that's that. I go today inside and tell the cashier my name should be in the book for an order that was previously not filled. He checks the book in the office, comes back and says my name isn't in the book but he will fill my order anyway. He ask me what it was and I told him. While he's helping me, this "nappy headed ragged womanish it" comes up and stops him. Tells him to come into the office. They're in the office for sometime. They come out and head towards me. The "nappy headed ragged womanish it" says we can't help you. Your name isn't in the book. I just spoke with the GM, Monica, she said NO. You can call her on Monday if you have an issue! Then walks away. The guy says sorry. Bottom line. This store will waste your time. Fu@k your order up. Charge you for food you NEVER received. Give you the run around while giving you a cold NO as if their mistakes never happen. THEY STEAL FROM THEIR CUSTOMERS! This store charged me for goods I never received that is SIMPLY THEFT. I had to call the 1800 number to file a report for a small voucher that I may or may not receive via mail. This place is a JOKE. The MANAGERS are PETTY af. CUSTOMERS COUNT YOUR CHICKEN & CHECK YOUR BAGS BEFORE LEAVING!

Photos
KFC - Feather remnants

Feather remnants

KFC - Feather remnants

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Feather remnants

Chick-fil-A - chickenshop - Updated October 2026

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