Every company should thrive to have employees with the customer service skills that these and all Chick-fil-A's employees display. Amazing!!! The drive-thru is a well oiled machine. Food is always delicious. Spotless and affordable. read more

Excellent service at a very busy location. Went inside to take a break from long road trip and dining room was clean and inviting. Filled our order quickly with fresh hot food. Love Chick-fil-A. All locations read more

Wow! Truly amazing service !! Better than your fine dine. Sat down, was asked three times if we needed anything . Staff was so genuine and helpful. So appreciate ! Kudos to the management there read more

100% awesome! Great food, service, and comfortable dining. Order is always correct and fast!

Chick-fil-A is one of my acceptable fast food places. The first reason is that no matter which Chick-fil-A you go to, it is going to be consistent with other Chick-fil-As. Two, the customer service goes far beyond any other typical fast food places. I cannot tell you how many times I have been at a fast food place that the employees do not care. I can't say that about Chick-fil-A. "My pleasure" is a frequent response that I hear from employees and at least, they look like they want to help. My favorite item is the spicy chicken deluxe with pepper jack cheese with Chickfila sauce and Sweet and Spicy Sriracha or Polynesian. The sauces are phenomenal and if they would make a lollipop of them, I would buy one and lick it all day haha. The chicken breast for the sandwich is always high quality, juicy, and with the best mix of spices for the breading. Chick-fil-A breads all their chicken in store too. Waffle fries are unique and are some of my favorite from a fast food place. Sweet tea is always refreshingly sweet. I will say that if you have a problem with Chick-fil-a's service and quality of food, you might be the problem. However for this Chick-fil-A location in LaGrange, GA, it might be hard to get access to it if you are on the other side of the road. I don't remember seeing a median to get across. There is also one entrance which seems like it can cause traffic backup. Other than that, you can expect the same greatness you can at any Chick-fil-a. read more

Chick-fil-A - Spicy chicken deluxe sandwich with waffle fries - Fast Food Near Me - Lagrange, Georgia

Do yourself a favor and just keep driving. Layout of the drive through is difficult to navigate and no clear instruction. I ordered through the app and when met by a staff member, I told them my name and then they never read my order back to me nor offered a receipt. I was missing one item from my order (never received) and then the milkshake they brought out was the consistency of a regular drink. I would have asked for a fresher one but the worker took off in a run once he handed me my items. First time visiting this location and it very well may be my last time. Not impressed at all. read more

Great customer service, and the food is always fresh. Have never had a bad experience at this place.

Chick-fil-A is always clean and organized. The associates keep line moving. Very convenient location.

The food was excellent as always. I had a grilled chicken sandwich and my husband had chicken tenders. The employees were very nice and accommodating. The restaurant was clean. No complaints here! read more

This is the worst Chick-fil-A I've ever been to. The drive through is very confusing. You enter the parking lot at the pick up window with no signs saying where to go. The lanes are not clear marked and they had 10 cars in the 1st lane and 0 in the 2nd. They took the order very slow like 5 mins while I was there and all I got was chicken Mini meal and a drink. They window was slow as hell too. 10 mins to get. I've never waited so long at a Chick-fil-A in my life. The exit was confusing, I got back on the interstate and I realize what ever drink I got was not mine and it was a lemonade sprite mix I think and it was nasty read more

Chick-fil-A - Really slow drive through - Fast Food Near Me - Lagrange, Georgia

Always friendly and patient. This is one of the busiest Chick Fil As I've been to. They are constantly packed with customers inside and drive-thru. However, they are very efficient and quick to serve. No matter what it seems like the employees are always smiling and happy to take your order. At times I feel like I'm a little slow whenever I order my meals, however they are always patient within the process. No a days, I use the Chick Fil A app to pay and use my calendar items, and this can get a little tedious and hectic. But the cashiers are always willing to bear through your requests and handle your order with a smile and patience. The food here always comes out hot and seemingly fresh. I like that once you order you take a colored cone and wait for your order. I'm assuming this process is there so customers won't clutter up the lines waiting for their food, brilliant. Anyways, I like this location because of their consistent service to provide the best quality and service to their customers. Thank you ... read more

Chick-fil-A - Cobb Salad with Spicy Grilled Chicken - Fast Food Near Me - Lagrange, Georgia

Our JROTC Raiders Competition team called at 8:30 PM and asked if they could handle a party of 36. They told us YES and allowed us to stay over after closing at 9:00 to finish our dinners. Everyone was served within 12 minutes of the first order being placed. They were patient with our kids. We were finished and on our way by 9:10. Thank you Chick-fil-A, Lagrange. We will see you next year! read more

Dharma should be employee of the year - she was so kind to my boyfriend and I who joking acted like we didn't know each other from separate cars in the drive-thru lines. She was a class act and laughed with us when we disclosed we did indeed know each other. She even offered to help me get his number. 10/10 service from my favorite establishment. read more

My family and I win to Chick-fil-A last night and all our fries were filled up medium way and we had 3 large fries and we spend $50 my sandwich was smashed we waited 30 minutes for our food and chick fillet sauce and they gave the last chick fillet sauce to other customers instead of us and they have no good customer service and apparently no refunds I do not recommend this place. And just now this morning They forgot my breakfast sandwich the baggers and their staff need to be retrained read more

Chick-fil-A - It is a Chick-fil-A Deluxe and chicken strips and large fries that are half filled. - Fast Food Near Me - Lagrange, Georgia

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I always come to this location but was disappointed today.. drive thru was quick like always hence the 2 stars but my chicken sandwich didn't have pepper jack cheese even though I ordered it and it was on my receipt. Also, I ordered a chicken noodle soup and upon pulling it out of the bag, it was stone cold. SMH read more

dont know how to get an order right, i ordered 2 honey pimiento cheese with spicy and they gave me regular chicken . Drinks were wrong i asked for sprite they gave me water. read more

Chick-fil-A - ows a fried chicken sandwich on a plate - Fast Food Near Me - Lagrange, Georgia

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Pretty mediocre for a Chick-fil-A. Make sure you check your food to make sure the order is correct - the employees won't.

On our way back home from FL and stopped here to get food. My son and husband stopped at the BK beside this Chick-fil-a and thank god they did. I started eating my food and by the time we went across the street to the gas station, I was sick and had to throw away my food. The chicken was GRAY and tasted sour. Definitely do not recommend. read more

I ordered 2 days in a row. BOTH days I was misusing things in my order. Both nights I ordered the exact same thing 1) market salad and 2) 8 piece chicken nugget. First night I ordered they gave me no utensils whatsoever. Second night I ordered they gave me no salad dressing and no sauces for my chicken nuggets. Chick-fil-a has us spoiled never missing a beat. Now that I missed items 2 days in a row...I wanted to show room for improvement. read more

Semi quick service, kale had a weird smell. Overall a good experience, but not amazing. read more

A good Chick-Fil-A... The service was quick, restaurant clean including the exterior and the restrooms. Use your Chick-Fil-A One App and maybe you'll get some free food like I did. Be sure to tell the cashier because just like any other Chick-Fil-A they won't give you the freebie unless you tell them to redeem your freebies. read more

My first bad experience with Chick- fil-A We raced 15 minutes to get there for breakfast and got there at 10:30 on the button and they wouldn't serve us breakfast. And then we went inside to order and had to wait 10 minutes and they got our order wrong. Typically this location has service and they bend over backwards with great attitude but today was an exception. I will update this review after the next visit . read more

Awesome Chick-Fil-A with super easy on/off access from I-85. It was extremely busy at 5pm on a Thursday, but they still cycled all the cars through quickly. Perfect find for a new CFA off the interstate. read more

Chick-fil-A - Exterior. You can't miss the big road sign. - Fast Food Near Me - Lagrange, Georgia

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Same genuine smiling friendly service, same clean as a whistle restaurant, same great tasting friend chicken made this breakfast visit enjoyable. Breakfast burrito was regrettable though and was more of a mixup on highway 9 than a meal. It was just thrown together and did not work. Stick to doing biscuits and the minis. They are great! read more

Okay - we all know that Chick-Fil-A is amazing and a step waaaay above all other fast food establishments, and I'm sure i could find a ton of things to say that reflect CFA customer service at this specific location. However, I want to highlight something that is not necessarily unique to CFA, but it is remarkable about this location in particular: the employees are so kind and patient with their customers. Far beyond dealing with "difficult" customers, on my visit today, I brought my laptop and got a sandwich and just sat with headphones on and witness as a worker saw an older gentlemen come in, greet him by name, showed him to his "usual" spot and brought out his "usual order" while he quietly read his newspaper. In the restroom, I saw as a friendly worker helped an older lady who had difficulty walking and standing upright wash her hands and allow all the customers that came in to use the restroom before her. As I said, the food at CFA is excellent and there's a definite standard that is known and respected across the board for this company, but it was so touching to see that little glimpse of love and kindness from the employees to the customers that might often get forgotten or treated differently because of where they are in life. read more

The access to this restaurant is practically cut off due to road construction. If you're not a local, good luck finding a convoluted route to the drive-thru. The date of my visit was Friday 26 May 2017. So I parked across from the Chik-Fil-A and walked up to the guy with the headset and asked him how I could get some food. "Come back in a car", he snapped. OK - how do I get here in my car - you can see it parked right over there... "Try GPS"... Talk about making a bad situation worse ! Crowding is chronic at all Chik-Fil-A restaurants and the attitude seems to be, Get used to it and get in line... Not me ! Keep your poorly-run sites...I won't be coming to any of them. There is utterly no reason for any employee to act like this and it seems to be an attitude that is part of the corporate culture. Even if they improve access and move to larger locations I ain't going to them. Beware of the Chik-Fil-A at this location. read more

Placed an order via the app at 8:45. Store closes at 9:00. Pulled into the parking lot at 9:00 and made it to the drive thru at 9:01(after circling building and dodging traffic cones). Manager is standing at the speaker and before we even pull up to him, is waiving us past. He then tells us they're closed and not accepting orders. We inform him that we placed an online order 15 min prior and he then says it's too late. After asking if we can get the food that has already been paid for, he says his kitchen doesn't have it. Will not be back. I hope our $17 is refunded as quick as they took it. read more

As usual, Chick-fil-a is great but the manager of this location goes above and beyond. Super nice guy and everyone here is super friendly. If they ever make a mistake with your order, which is very rare, they are quick to fix it. I am lucky to have such an establishment nearby. read more

The chicken nuggets are amazing and also the fries the chicken sandwich is ok they can improve

Livi Stewart, Shift Manager is HORRIBLE!!! She has an attitude, no smiles, and cannot take a simple order. The order was to fill a cup with ice cream and include a cone on the side. For some weird reason, Livi made a big deal about the order and hurried away from us to make the order saying, "all I heard was a cone!" AJ, the employee that was helping us and had such a kind disposition, looked terrified of Livi and I don't blame him. It seemed that many of the employees were staying away from her rushed, mean personality. I have never experienced such rude customer service at a chic fil a! Wow! read more

If you don't love Chick-FIL-A, you are a chicken racist and should repent. Everything this company does is top notch for its genre and sets a higher standard for all restaurants of their ilk. I just wish they served food twenty four hours a day, but alas, their employees have families, need to sleep, go to church, etc. read more

I walked in with my baseball team I've always had a dream of traveling with, I finally got to travel with them courtesy of the make a wish foundation. as I was making my order the lady at the register was mocking the noises and movements I made caused from my severe case of autism and chlamydia, I feel very embarrassed and ashamed that this happened. read more

Typical Chick-Fil-A experience... good food, relatively good service... but COMPLETELY OVERWHELMED! Chronic long lines and long waits for food makes me hesitant to stop at Chick-Fil-A's while on the road. They simply do not fall under the "fast food" category. :-/ read more

One of my favorite chain fast food joints. I'm sorry - maybe they put something addictive in this food, but I just cannot get enough of it! No matter the location - it seems that this chain consistently provides good flavor, good service, with great value that I can count on from one state to the next. This location didn't let me down - though it didn't hit a 5 star for me - it's a solid 4 star with cleanliness and everything else that goes along with this chain! Love the waffle fries, but that chicken is incredible and always nice and tasty and moist! read more

LOVE me some CFA! Stopped north bound on our way home from the beach. It's the weekend before the 4th but even with the parking lot full and a line wrapped around the building, CFA never fails to get give customer service. The bathrooms were clean and when I noticed they wee out of paper towels, they immediately went and brought some for the other guests. On our way out, we snagged ice dreams in a cone and my pa-in-law grabbed a milkshake. All perfect and given with my favorite expression; "My pleasure!" read more

I love Chick-fil-a, and so does my son. This one is very clean, great service, great food. To be fair the one on Commerce Ave is good also. This one is just closer for me. read more

Chick-fil-A - Fast Food Near Me - Lagrange, Georgia

I only eat at this restaurant on Lafayette Parkway. I drive out of the way 2 it here. Don't bother with the Chick-fil-A on Commerce. They make the best chicken sandwich best fries and most of all Peach milkshake. I go just for the peach milkshake at least once or twice a week. read more

Enjoying a Chick Fil-A Breakfast Platter at 7pm on Thurs..... They are serving Breakfast every 5p-8p Thurs thru the Summer. read more

Chick-fil-A - Chick Fil-A Breakfast Platter at 7pm. Woohoo!!!! - Fast Food Near Me - Lagrange, Georgia

A little all over the place during lunch, but still friendly and courteous staff. People come for the awesome chicken but stay for the friendly faces. read more

Food is the same and consistent with other franchisee's but they really need to do something about the rubbery smell in the kids play area. Rubber flooring must be off gassing. This can't be good for kids or adults. read more