I usually stop at Burger King on our way to our vacation house, but this time I tried the Chick-Fil-A at La Plata in Maryland. There was a long drive through wait so I decided to dine in. I was not in a hurry. So worth the wait. This place has an area for kids to play. So you will see families with kids in the dine in area. Was pretty packed. Service went smooth. I already knew what I wanted to no wasted time in the queue. Love their spicy fried chicken deluxe combo. You can substitute drinks for milkshakes for maybe an extra price. Also ordered a cup of fruits. Ambiance is nice. After you place the order, they bring the food to you instead of someone shouting your name from the counter. That was nice. read more

Chick-fil-A - Spicy Chicken Sandwich Deluxe Meal - Fast Food Near Me - La Plata, Maryland

We visit this chick-fil-a regularly and usually try different menu options every time. Our go-to ordering is the order ahead on the app with pickup through the drive-thru line. The drive-thru has two different lines and you can typically get through it pretty quick. But there are some days where you have to wait a little bit. This is one of the only places where my kids eat their entire meal, which is always a mom win! My go to is ordering a large kale salad, small Mac and cheese, and baked nuggets with the sweet and spicy sriracha sauce.... Mix it all together and you've got the most delicious "salad". (Picture attached) Overall, we love this location! They're usually quick and have super friendly employees. read more

Chick-fil-A - Kale salad, Mac and cheese, grilled nuggets and sriracha sauce (all mixed together) - Fast Food Near Me - La Plata, Maryland

Two times we have been here since moving down here, and both times we didn't get our sauces. Went fast thru the drive thru but should just check for the sauces before leaving. Food has been hot and fresh, just missing the sauce. Jake n kev read more

We visit this Chick-Fil-A often and not had a problem before today. Today we had went into here with my 3 children and they were playing in the playground. I notice there was pink pants on the slide and recognize that as my 3 year olds pants. I seen out the corner of my eye that my 3 year old was in the tunnels with only her underwear on. I rushed in quickly without thinking and told her to hurry and come down the slide so I could put her pants back on. I was shocked and asked her what happened because she has never took her clothes off in public before. She then pointed to a Lightskin boy with a green shirt who look to be around 4 or 5 years old and said "he kept taking my pants". The mother who was Lightskin with braces and curly hair with tattoos on her chest then said to me "I'm sorry". I quickly walked out with my daughter upset and just wanting to get her out of that situation. My mother was also there when I told her she walked back in there with my daughter and asked her to point to who did it. She then pointed to the boy and the mother started denying that her son did it claiming to be watching him the whole time after being apologetic to me about it. Then the mom quickly left because she knew she was in the wrong before I could even get her name. Once we got in the car I asked my child in more detail what happened. She then described that the boy had touched her on her knees, belly button, and her private part. After this I went to the police station and tried to file a report. It was really nothing the police could do because we didn't have a name. We then went back to Chick-Fil-a and asked them to check the cameras they then said they didn't have any cameras in a CHILDERNS PLAYGROUND?!!?!? This absolutely disturbing, disgusting, and incredible unsafe. To have no camera's in a place where children play, and the door that leads into is unacceptable. How do you not have a camera that leads into the door of the playground and no camera inside a closed space where children are playing that's very disturbing. When I talked to the general manger he said he was "was at a lost for words". How is my child being sexually assaulted a loss of words for? How is there nothing you can do for my child? Where is her justice? I blame Chick-Fil-A for not having there restaurant properly surveillance. I also blame the mom for exposing her kids to whatever made the boy think that it was okay to do that to my daughter, and also for condoning her sons behavior and not telling him that's wrong. This is really unacceptable and Im at a point where I don't know what to do. I'll I want is justice for my 3 year old daughter. If anyone recognizes the mom please contact me and let me know. Also If anyone knows who is above the general manger at Chick-Fil-A or where I can file a report/ complaint please let me know. read more

I can only attest to getting breakfast here, but every time we've gotten it, it has been on point. Piping hot fresh. All quality. All flavor. Everything you'd want from a Chick Filet. And as busy as they are, keep the place clean with pretty nice wait times. Can't complain. read more

Feathers or hairs on my grilled chicken nuggets this evening- disgusting-and our regular nuggets were almost bare, hardly any breading. Terrible for as much as we pay and come here. read more

Their drink machine needs cleaned well all the drinks taste the same. Other than that I don't have much of an issue I enjoy the food it's just a coke and Diet Coke and a diet Dr Pepper and Dr Pepper shouldn't all taste the same....please make sure their is regular cleaning to your drink machines they can build up bacteria easily! read more

Waited 20mins for my online order(gave about 30mins of lead time)..watched cars enter and leave drive-thru and some customers parked next to me, went inside came back out with food, but still I'm waiting! Why offer order ahead if it's quicker to go inside or wait in drive-thru? They have gone downhill since getting dual lanes...won't be my first pick for food anymore. read more

I've eaten at two restaurants in Charles County. On the opposite end of the spectrum, see my 2 star review of Hooters in Waldorf. I was just at this chick fila last Wednesday after I got business done in charles co for work. This was at 12:15 about the worst time to go to chick fila because they get super busy. However his one wasn't super busy. I used my January calendar deal for free soup and ordered a sandwich but no fries since I felt with the soup, it'd be a bit excessive. The cashier was friendly and said my pleasure like the normal chick fila routine. Considering they weren't super busy, I still had to wait more than 10 minutes. At other chick filas even when super busy, it might be only a 5 minute wait for my food. Fortunately, my work schedule wasn't too intense that day...so I was in no hurry, and I was moderately hungry but not starving either. When my food was ready, the same cashier called me over, and I noticed there were two sandwiches. I was thinking they got mine wrong. However, she said I'm so sorry I gave your another sandwich. I was a little offended because one sandwich is pretty unhealthy; so two would be excessive. If I had been starving, I might have accepted. However, I told her two sandwiches with the soup is way too much but ill take free fries. So she got me a medium fries. As usual the food was excellent. But if I had been smart, since I didn't need the fries, I should have asked for a raincheck on the sandwich. Additionally, with my soup, there were 7 pairs of crackers; isn't that a bit excessive? In summary, between hooters Waldorf (sinful) and chick fila (pure christian), i'd choose the chick fila. read more

Probably the worst run Chick-fil-A in Maryland, if that's. Service is terrible. Only Chick-fil-A I've ever been to were three separate interactions with different employees and not one said anything after, let alone "my pleasure" 30 minutes to get one combo meal. Drive to the new one in Waldorf read more

This CFA has gone downhill since they've reopened. Wait times are ridiculous. They've taken curbside option away. Customer service sucks here. Save yourself the headache and go to the ones in Waldorf. read more

Unbelievable we order our meal and are told they ran out of fries Okay, never heard of that happening at ANY fast food place ever but we gave it a pass and ordered the soup We sit down and guess what Out of soup!! Seriously Our options were kale salad Yogurt parfait Or plain salad Ot at all what we wanted No cut in cost No nothing Horrible experience and will never ever eat at this chain again read more

Food is always hot and fresh, consistently. I know most reviews say it's slow, but it's cfa- it's the most popular fast food place. I've never been to a cfa where there wasn't a wait time. The food is good and the service is good! read more

I specifically recommend coming here for breakfast and the drive through... The staff are very friendly and the staff got my order right which is a pleasant observation when several miles down the road. I like the cheese bagel and the potato hash browns for breakfast. I hope to visit indoors next time and take in the ambience too. I wish the parking lot had clear exit signage to make it easier for visitors to understand how to get out of the parking lot and back onto the main road. Overall, it was a great experience and look forward to eating here again. read more

Wow! Today it was not my pleasure, or theirs either! My order was taken and It came off very rude after being told they do not sell medium coffee or any other sugar substitute! After giving my total I said thank you & there was no.. my pleasure! After getting my order, I again said thank you & I got no response! Well I know now it's not your pleasure to serve today! Oh well! read more

Always fresh, tasty and fast. Other fast food restaurants need to take notes. Chi fil a is in a class by itself.

i waited for 20+ mins to get two #1s and two milkshakes. i held up the line and not once did a manager or employee come to inquire what was the hold up. people behind me were getting their food delivered but couldn't leave because I was first in line. i inquired to the young man delivering the food to cars but he was not able to help. i asked for a refund (still no food) and then someone comes out to ask me if I paid because they couldn't find the order so i pulled up my bank transaction to show the purchase. still no food but she said she will get the order ready. food comes out but no milkshakes. waited another 5 mins to get milkshakes. the line is wrapped around the building still no manager. when my shakes were finally delivered I asked for the free food gift card they handout when their service is subpar. a manager finally arrives to explain they have no more cards and they couldn't find my order! After all this time a manager should have stepped out to assist. for my wait they should and could have given me my order free. Chick-Fil-A has poor management to not monitor when there is a problem at the drive thru service. train you staff to be observant! read more

Chick-fil-A generally exudes quality however this location seems to miss the mark. I've come here several times and the inconsistency definitely makes me want to drive further out to another location. The inconsistencies I'm talking about are the service, the taste of the food and the temperature. This last visit in particular I ordered an original chicken sandwich with fries and a small strawberry milkshake. The sandwich was very bland and sadly I could taste the blandness even through the sauce I put on it. The fries were just ok but at least they were hot this time. Now the shake was delicious no complaint there! As far as the service there is always a line at this location and it moves extremely slow. When I got to the window the guy who was working the window was so disengaged with the patrons because he was busy fraternizing with his co-workers which is how I see why the line was moving so slowly. Maybe I've been spoiled at other locations but this one seems to let me down more times than not. It's very disappointing. read more

Usually my experience with Chick-fil-A is at least a 3 to 4 star. Today I went through drive thru order/paid for 12 piece chicken nuggets, fri & lemonade. I received chicken minis, over salted fries & lemonade. I would have assumed that my order was given to me correctly & didn't have to double check after someone else's job. My mistake. I will probably return here again as I like Chick-fil-A & will chalk the experience as a fluky loss but was not pleased in the least bit. read more

Live music while you eat and free cupcakes today pretty awesome chick-fil-a. They had a listof different events pretty cool. read more

Chick-fil-A - Mouth wash station in bathroom for your convenience ha ha. - Fast Food Near Me - La Plata, Maryland

Do not...I repeat... do NOT use the Curbside pickup service. They are the ABSOLUTE WORST! Every time I have used Curbside, it was a bad experience. Not friendly and each time, they have left out parts of the order. Every single time. This last time (today), I was wise enough to check the bag and they left out a menu item that I paid for and had to get out of my car to go get. Defeats the purpose of "curbside". Every other Chick Fil A I have been to has been a pleasant experience except for the curbside service in La Plata. Even the Clinton location is better in terms of customer service. The folks who work the La Plata curbside service need to seek other career paths that don't require the least bit of competence or interactions with the public. read more

This is the only Chick- Fil-A that I have been to that was dirty!!! Bathrooms were disgusting, broken up paper dispensers and hair and dirt in the sink. There were no employees who went out of their way to greet you... instead they acted like you were putting them out by asking for something. Terrible experience! read more

We love Chic Fil A. We probably eat it way more than we should. Today we ordered through the app for a curbside pick up. We did not receive our order after waiting for about 15 minutes. At that point, my husband decided to go in. The staff did not even know that we hadn't received our order. They apologized and gave us our order. Saying that to say this - curbside pick up is not the way to go. Don't be lazy, just go in or through the drive though. read more

Wow, came inside to get soup sandwich and drink. I use a cane, didn't ask for help, but my food and drink was carried to my table. Was told if I needed anything else just ask. Great service for fast food! Food was delicious. Five stars for sure read more

I went to this Chick-fil-A through the drive-through just to get a small milkshake. The line in the drive-through was wrapped around the building and barely moving. When I finally made it up to the window to get my milkshake I counted no less than 13 employees on the front line. I sat in the drive-through for approximately 25 minutes. When I got up to the window the employees were having fun, goofing off, being all Feely touchy with each other and basically not serving their customers. Shame on you Chick-fil-A what happened to the customer service at the store? read more

Chick-fil-A is my favorite spot for mornings. I sit in my booth, with a cup of coffee, from open till 8 or 9, writing, reading, thinking and catching up on my blog feeds. I know the morning staff by name, and they know me. read more

Every time I come here I get great customer service with a smile. The wait time is very minimal, my food is always hot. I never get a dirty look if I ask for one more ketchup. During the lunch rush, they work very diligently to get you they the line and in your way! read more

Great usual food number 1 with Arnold Palmer. We had quick service but the bathrooms were not up to Chuck fill a standards. We came before the bus got here with the rest of the swim team. The served the team fairly quickly with no issues. read more

This place is awesome & The staff is amazing. We stopped by on our road trip and the customer service blew me away!

I been going there for year's & I always had bad costumers experience.They always mock me at the drive through cause of my race, I'm never going back there again. read more

Food is great but its the slow-flow. Expect to be standing in line (drive thru also) for a long time.

Was given the wrong salad and soggy nuggets after waiting almost 30 minutes between standing in line and waiting for my order. Horrible slow service, I recommend you go to the Waldorf location. Much faster and much better quality of food. read more

Best service of any fast food place in the area, hands down. The food is always hot. Sometimes there's a long wait during luch and dinner, but if you go inside it's faster.But I would stay away during the peak hours on weekends and such.The line basically wraps around out to the street.Nevertheless, it's my go-to place for fast,cheap, and tasty food.I just resent them for discontinuing the lemon pie slices. They also close at 10 and are closed on Sundays. read more