So Happy they got rid of the styrofoam coffee cups- coffee is bitter if you get black coffee- I am sure if you add a bunch of flavored creamers it would taste better. Counter help was friendly and efficient. My Chicken sandwich was hot and tender. Place was clean and neat. read more

Chick-fil-A - Hot coffee - little bitter - Fast Food Near Me - Knightdale, North Carolina

I am rarely in this area during breakfast hours, but this Saturday morning I stopped here. I ordered the breakfast bowl meal, with eggs, hash browns, chicken and cheese. Minimal wait before the meal was brought to my table. Enjoyed the flavor of the meal. Only dings would be two of the employees. My counter person was efficient, but not "CFA standards" friendly. There was also another employee that has one sleeve of her uniform rolled up to show a large rose tattoo on her upper arm. read more

Chick-fil-A - Cool table marker - Fast Food Near Me - Knightdale, North Carolina

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Awful customer service, the management doesn't care about anything and will be rude to you.

Dude in green shirt thinks it's cool to give out soggy nuggets and not correct the problem. Says we can't do anything about it lol today my nuggets are yellow and squishy. Yesterday they were brown and crispy. How's that work? Looser brings out nuggets less crispy than before and says there up to quality standards lololol bro please just remake the nuggets correctly, I don't want my breading left in the box and the chicken feeling like rubber read more

Chick-fil-A - Fast Food Near Me - Knightdale, North Carolina

STOP stuffing fry containers with napkins and condiments. I know your intentions are to get over on your customers by not giving them the size they ordered, but it's also NASTY!! read more

Chick-fil-A - Container half full. Was stuffed with condiments and napkins. Smh - Fast Food Near Me - Knightdale, North Carolina

11/9/23: First and last time here. First, I should've known better than to come to this drive thru during lunch time, but I did it anyway. The lines were disorganized and slow. The slowness came when the 2 lines merged and the staff brought your food out before the cars in front of you, leaving you stuck and unable to move. It was pretty crazy!!! What's even worse is that after all that waiting, the kids meal I ordered was cold. Why??? Make it make sense!! Never again. read more

Chick-fil-A - ows a white car parked in front of a restaurant - Fast Food Near Me - Knightdale, North Carolina

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Went there for breakfast, could've made it at home for cheap. Costed 14$, not too bad for a price like that. Mother got a sausage biscuit because they messed up her order, I got 4 count chicken biscuit meal. Line was a little quick, when I bit into the chicken biscuit, which is a chicken nugget in a miniature cut biscuit, it tasted like a Nintendo Switch cartridge game. Tater tots were a bit funny tasting too, but okay. Wouldn't recommend eating there for breakfast. read more

Chick-fil-A - Me when I tasted the disappointment in the Chick-fil-A- Chicken Biscuit Meal - Fast Food Near Me - Knightdale, North Carolina

The absolute worst experience. I was the first person in line, yet they took forever to bring out my breakfast. I ordered an egg white grill meal, and the patty was tiny. Then I was told to drive up and wait in a corner just for condiments--only for no one to bring them out. I had to go inside and get them myself. While I was in there, the employees were just standing around, talking and giggling, instead of helping customers. I wasn't happy with my sandwich and asked if I could switch to something else, but the manager didn't even acknowledge me or my concerns. He was telling his employees what to say to me as if he was scared to speak to me. Just an overall terrible experience. read more

I am not the type to complain. I am actually breaking a one year fast from complaining to write this. I am a huge Chick Fil a fan. Never had a complaint at Chick Fil A because I find there service and food to be above average considering the other fast food choices but not this time. So I took a 3 year old to this location to hang out with her friends. So I bought a little over $27.00 worth of food. No big deal. I spend about that much at Chick Fil A about three times a week. I purchased a kids meal for my baby girl and she noticed the other girls got a prize and she didn't. Ok. Now I gotta fix it. So I go back to the counter and tell the cashier my issue. The cashier then goes to the manager. So the manager says to me because she had ice cream, she wouldn't get a prize. Which is not what is stated at the counter. But I am still ok. We went back and forth for a bit and I'm thinking are we really debating over this prize? Is it really that serious? Then he says if I bought something else I'd get a prize. Which I did. But still received no prize. So I ended up going to Mcdonalds and just buying her a toy. So I got to ask, Is this what Chick Fil A is doing now? We really getting petty like that. It's a three year old. Of course I have to make it right for the baby. What happened to Chick Fil A? read more

Chick-fil-A - Fast Food Near Me - Knightdale, North Carolina

After seeing the drive thru lanes that seem like they go on forever day after day, I had to find out what all the hype was about. If you're looking for a restaurant that allows you to have it your way, this isn't it! They seem to have a tasty little chicken sandwich, with much emphasis on LITLLE! Unfortunately, they don't make crispy fries, nor will they upon request, so roll those soggy waffle fries up before you dip, you may lose half in the process. I am not one for a scavenger hunt, yet they seemed to put me on one anyway. What would I call standing in line for 10 minutes waiting for my name to be called for a drink that was going to be delivered directly to my table? A waste of my time. Fortunately, I found the ketchup packets on the other end of the dining room and got the last five since they didn't bother to put any on the tray. Not being a fan of fast food to begin with, I would rather go to BK or KFC, they do allow you to have it your way. Cheers! read more

Not a good experience. I went thru drive thru to get a beverage. First paying cash in drive thru was time consuming. I'm sorry I tried to pay cash. Next time only use card. Second after a long time to get to window my drink with light ice was over half filled with ice. I guess that's better than fully filled, but is it really light ice. Also the cash taker on drive thru and the one who handed me my drink were not the usually sweet and super respectful type like you usually find at chick fil A. I won't be returning and sorry I spent over $3 on a large drink. read more

When you're traveling and need to stop somewhere outside of Raleigh, NC, this location worked out well! The reviews about the drive through are true (wow is it long -- this is clearly a local favorite during people's lunch breaks on the weekdays), but I have a workaround for that. -- Order Ahead for Pickup -- Order ahead for pickup using the app, park in the parking lot behind the restaurant for the other Shops, and enter the restaurant using the entrance on your left (when Knightdale Blvd is in front of you). In the foyer is the setup pictured. We ordered about 10 minutes ahead during lunchtime on a weekday and I only waited maybe an additional 7 minutes on the order. Score! -- TLC -- Not being from here, I entered (wearing a mask) through the wrong entrance to pickup my order. The restaurant is closed for dining in (pandemic). But how did the super busy staff respond? They warmly asked how they could help me and directed me to where I could wait for my order. I was very impressed and appreciated the response. -- Food -- Our order was correct, and all the food was up to par with what I've come to expect from Chick-fil-a. The bun for my chicken sandwich with extra pickles seemed a tiny bit fresher than my spouse's spicy chicken sandwich with no modifications. My spouse also had an order of the nuggets. read more

Chick-fil-A - Order pickup area in the restaurant's foyer - Fast Food Near Me - Knightdale, North Carolina

Food is normal fresh. It is clean. My opinion everyone has one. In my many many years of coming here, I wish it was the same all the majority of the time. People are nice but not always the Chickfila nice that you look for (you know what I am speaking of) everyone has there moments. It may not happen to you but it does happen to me. It's very popular and is crowded during peak times which is great for the franchise. Please remember that you can order through the app it is quicker during those times if the line in the drive-thru is long. We all love Chickfila! read more

Chick-fil-A - Front entrance - Fast Food Near Me - Knightdale, North Carolina

Going through the drive-through, being pregnant and having two kids in the car is not the time to leave stuff out of my order. My family pushes me to get Chick-fil-A despite having missing items every single time. I'm about to be THAT person who sits there at the window, holding up the drive-through digging through each and every bag to make sure everyone's full order is there. When I order salad, they forget pepitos, tortilla strips or dressing, the kids meals are often either filled wrong or missing the toy. Rarely, when we get the kids ice cream instead of a kid prize, they seem to also give us both. If I catch the errors before making it home, I then have to leave my kids alone in the car to walk in, or sit through the drive through AGAIN. Not cool. read more

Went to CFA, Saturday morning right when they opened. Placed my order via the mobile app at 613am, I sat there and watched the manger and other employees stand around as I waited for my food to be delivered to my table. After waiting for almost 10 minutes, I approached the counter to inquire about my food. The manager just look at me and didnt say anything. Didnt apologize or even acknowledge me. I went back to my table and the food was then delivered with no apology or not even My Pleasure, I would say this CFA is probably the second worse CFA next to the one at Southpoint Mall. Typically the service is trash, but this is the first time I have left a review on Yelp. read more

This Chick Fil A in Knightdale is great. Busy, but their staff make you feel welcome. Kudos to staff member Maria who made it clear she wanted us happy with our visit and meal. Great smile and lived up to the Chick Fil A motto of making our experience their pleasure. Thank you Maria! read more

I always can count on Chick-fil-A when I want to stop for a quick meal. I really like their chicken cool wrap, so pair it with potatoes and a drink. All of the employees smile and are very pleasant. The restaurant is clean, including the bathrooms. read more

Today was a super busy day in the drive thru. It probably took 15 min to get thru and pick up at the window. In previous days they had 2 lanes, today there was one lane and it spilled out into the street. We ordered from the app to save time. Overall we had 2 chicken wraps, 1 chicken sandwich, 3 chicken strips, mac n cheese and med waffle fries. Everything was perfect except the sandwich I ordered with no pickle, the receipt and bag both said no pickle, but somehow I still got pickles on it. Oh well, if not for that, I wouldve given this cfa a 5 star review. read more

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Slow, so slow. The team members taking the order outside are so fast when speaking with you, you can't scan rewards or even barely finish a sentence without them cutting you off. But then won't go to the next car to get their order. They stand in the same spot and wait instead of being more efficient. Service came off as cold, uninterested, rude and just off for chick fil a. The food was okay but not great like normal. Fries were not salted so they were bland and mildly cold. Chicken nuggets were wayyyy over cooked, dry and barley chicken and the cookies and cream shake wasn't blended at all. Just disappointing. read more

I absolutely love this chic-fil-a! They have impeccable service and friendly staff. And we know the food is on point. Best fast food there is. read more

Our company did a luncheon and bought there Chick-Fil-a lunch boxes and see what got! A personal message, So Nice!! read more

Chick-fil-A - A special message!! - Fast Food Near Me - Knightdale, North Carolina

I just moved here from Colorado and drove 15 minutes with my daughter to share breakfast together. Unfortunately, when we got home the biscuit on my sandwich was way over cooked and had to share my food with her. I called and spoke to Dave which he said it would be replaced. I drive another 15 min the following day only to receive just the chicken egg/cheese biscuit which had 1 chicken tender in it. I expressed for my inconvenience and having to stand on line again, it would be right for both meals to be replaced and I be able to sit and have a decent breakfast with my daughter like originally planned. He didn't comply and I only received the sandwich which was not well made at all!!! As a customer and how expensive the food is, I'm very dissatisfied and would not recommend this for anyone. It's always about making the customer happy or at least trying and I did not get that understanding at all. Very unprofessional read more

Chick-fil-A - Fast Food Near Me - Knightdale, North Carolina

This Chick-fil-a is a bit different than others in the area. Customer Service skills were still top notch but the food wasn't that good. My grilled nuggets lacked their typical flavor and instead had a semi-burnt flavor going on. Even the ranch couldn't save 'em. Fries were lukewarm but the polynesian helped with that. Based upon other ppl reviews and my first experience here, I doubt I'll be returning to this particular Chick-fil-a. read more

I keep hoping that this store will figure out how to get their drive-thru moving more quickly. Today was not that day. It took 12 minutes to make and get my order. Once I got to work and pulled out my egg white grill, I was pretty disappointed to find a very small and sad piece of chicken between a dried out, crumbling English muffin. I will say the employees are usually friendly. read more

Never eating here again! Inside of my Chicken sandwich was pink!! Absolutely disgusted!

Great service, as per usual. Workers were a little flustered, but able to retain their kindness and friendliness. They did forget my salad dressing today, but I don't mind because of the otherwise great customer service. Lemonade at this location was not as yummy as others btw read more

I moved to Knightdale in 2021 and this place would always either under cook the chicken and really it was horrible. I would placed order on my mobile and by the time i get there it is cold. But it say, when you get here we will prepare. The last time i went there i ordered 3 soups and 2 # 1 and did not get my chicken soup at lunch time. I call and explain and the manager Kevin sent me it through the app to pick up. He must be a new manager. This is the first for me. He had given me a new outlook for Knightdale Chic fila, i would go across town just not to go there. But now i will visit because someone cares about what is being put out and we know we make mistakes especially in a rush. Thank you , Kevin. read more

Tel me why I ordered a grill chicken club on a gf bun and get home and I have lettuce tomato cheese and NO MEAT!!!!! Forget calling, they don't return calls. Sad shame. This Chick-fil-A is great with the quality of food and ease of ordering however on multiple occasions I have gotten home and either don't have sauces or not enough as requested at the window. They have lied and said the sauces were in the bag and they weren't. We have ordered using the mobile app and even requested at the window and still drive off with like two sauces for a group of 5-6 people ordering. This is not a one time occurrence but repeatedly happens. Defeats mobile service and convenience of fast service. Chick-fil-A food is just NOT that good to eat without sauce PERIOD! read more

This Chick-fil-A is the most inefficient one I've been to. It is slow, traffic is awful, and the service is not up to par compared to other locations. The traffic is so backed up at times that it blocks other businesses, and this is after they renovated the location and doubled its drive through capacity. I'm surprised that the city of Knightdale hasn't started to fine this location. read more

This restaurant is always one of my go to places for my co-workers and I ... We love ordering the CobbSalad . It's always delicious and fresh!!!! read more

Wow--- it took me all day to come back and write this review because I can't believe I'm actually going to give a bad review to a Chick- fil- A !! But, here goes... I stopped by today to get a salad and the drive through was long so I decided to inside ( I never ever go inside ). Before I got in line to order I ran to the restroom and that was the beginning of my shocking experience! The bathroom looked like the worst gas station bathroom I've ever been in, in the smallest town on the back street that had no cleaning for the last 20 years #nojoke. Paper towels toilet paper trash everywhere on the floor on the rails on the toilet seats not to mention paper towels hanging out of the box and the soap dispenser not working and trash overflowing I was flabbergasted actually because it certainly was not the experience I'm accustomed to with chick fil a. In the dining room I noticed there were at least 20 employees behind the line and the store looked in disarray. No greeting no friendly feel. I won't go on and on I'll just end saying the only fast food I've eaten in 5 years is chick fil a and in my opinion nothing about this location except the sign on the building was Chick fil a . Someone in corporate need to pay this place a visit. read more

Chick-fil-A - Fast Food Near Me - Knightdale, North Carolina

Very poor experience here. Customer service lacking. The manager is a teenager who clearly doesn't know customer service it's kind of sad. They're just hanging out in gossiping lol 5/522 6:15 read more

I always have problems out of this particular Chick-fil-A! This was a simple lunch order. With my order there was supposed to be a large drink but when I got closer to the window a young man brought out my order. I informed him that the drink should have been large and stated that's not a problem at all. I also asked him if he could make it fresh and not pour this medium drink into another cup to ensure that the drink would not be flat. He then stated that he would definitely take care of that. I saw him walk up to the young lady at the drink station and repeat what I said and she nodded in agreeance. I got home and as I was drinking I thought that ice was coming through the straw but when I swallowed something did not feel right. I took off the lid to my cup and there was loose styrofoam floating in my cup. So the whole time I have been swallowing styrofoam and now I feel horrible. I'm not sure how this could happen unless. It seems as if she tried to transfer the drink into a large cup before I fully pulled to the window(sliding doors) and the cup broke up and fell into the new one and I just ingested it. The line is busy when I try to call the location, I have called 27 times in a row to be exact. THIS IS TOTALLY UNACCEPTABLE! Marvin read more

This is by far the slowest, most unorganized chick fil a drive through I've ever been through. A ridiculous amount of time for one bowl of chicken noodle soup (not even a drink ordered or anything). This was even a mobile order! 3 different people asked for the name for my order and walked away without looking into it before a 4th person was able to figure out that the people in the drive through didn't mark that I was here. I have never in my life had an experience like this at ANY Chick-Fil-A. Put in my order at 1:30 and didn't get it until 1:55. For ONE thing. read more

The knightdale location has seen a steady decline since the remodel. The service, quality of food, speed, and all around environment has become that of a convenience store grill. I ordered a Chick-fil-A sandwich and was presented with a very sad excuse for a chicken breast. The fries were unseasoned and cold. This has been one of the most depressing declines of a local fast food in a long time and I will be spreading word of the aweful experience. read more

Chick-fil-A - Extremely thin Chick-fil-A- Chicken Sandwich - Fast Food Near Me - Knightdale, North Carolina

I have tried to give this place a chance a couple of times and each time it sucked. From wait times, to the crappy attitude of the girl at the window. They should definitely have another location in Knightdale because this location can't handle the volume and the demand is only going to increase with the area . read more

I don't normally review fast food but for Chick-fil-A, I will make an exception. It's hard to believe there are some of you out there who have never been to a Chick-fil-A so this review is for you. Throw away your notion of what a chicken sandwich looks like. At this place, the chicken looks like actual chicken breast and not pieces-parts melded together. It's not overly breaded or fried either. The buns are soft and warm too. And to top it all off, get the Polynesian sauce and slather on that sandwich. So. good. Chick-fil-A is also know for its waffle fries. Get you some of those! And if you want a few more calories, their shakes are delicious. Note to self you visit this particular location in Knightdale...it is one of the busiest locations I have ever seen but the staff is so good that they come out to the drive thru line and take orders on a portable tablet and by the time you get to the window your order is ready. Insane! read more

Chick-fil-A - Fast Food Near Me - Knightdale, North Carolina

This is the worst Chick-fil-A I've ever been... in terms of service and food. It's shocking that corporate hasn't intervened

Today was my first visit to the chic-fil-a in Knightdale since the remodel and it was not a good experience. I waited in the drive thru line at least 30 minutes. There were two order lines but they merge into a single line to get your order. When I got the order the waffle fries were cold and tough as if they had been out for a while. This location could get tips from the Lake Boone Trail or Falls of the Neuse locations on how to move a busy drive thru line. read more

Average Chick-fil-A. Drive thru is notorious for being extremely slow. They're are the usual smiling faces behind the counter here. Stay away if you're in a Hurry. No sauce in the bag & to ask for some seems to be a struggle. Better luck next time? read more

Chick-fil-A - Still waiting .... - Fast Food Near Me - Knightdale, North Carolina