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    Chick-fil-A

    2.6 (113 reviews)
    Closed 6:00 am - 10:00 pm

    Chick-fil-A Photos

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Good for kids

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    Me when I tasted the disappointment in the Chick-fil-A- Chicken Biscuit Meal
    A N.

    Went there for breakfast, could've made it at home for cheap. Costed 14$, not too bad for a price like that. Mother got a sausage biscuit because they messed up her order, I got 4 count chicken biscuit meal. Line was a little quick, when I bit into the chicken biscuit, which is a chicken nugget in a miniature cut biscuit, it tasted like a Nintendo Switch cartridge game. Tater tots were a bit funny tasting too, but okay. Wouldn't recommend eating there for breakfast.

    ows a white car parked in front of a restaurant
    Anissa W.

    11/9/23: First and last time here. First, I should've known better than to come to this drive thru during lunch time, but I did it anyway. The lines were disorganized and slow. The slowness came when the 2 lines merged and the staff brought your food out before the cars in front of you, leaving you stuck and unable to move. It was pretty crazy!!! What's even worse is that after all that waiting, the kids meal I ordered was cold. Why??? Make it make sense!! Never again.

    I am not the type to complain. I am actually breaking a one year fast from complaining to write this. I am a huge Chick Fil a fan. Never had a complaint at Chick Fil A because I find there service and food to be above average considering the other fast food choices but not this time. So I took a 3 year old to this location to hang out with her friends. So I bought a little over $27.00 worth of food. No big deal. I spend about that much at Chick Fil A about three times a week. I purchased a kids meal for my baby girl and she noticed the other girls got a prize and she didn't. Ok. Now I gotta fix it. So I go back to the counter and tell the cashier my issue. The cashier then goes to the manager. So the manager says to me because she had ice cream, she wouldn't get a prize. Which is not what is stated at the counter. But I am still ok. We went back and forth for a bit and I'm thinking are we really debating over this prize? Is it really that serious? Then he says if I bought something else I'd get a prize. Which I did. But still received no prize. So I ended up going to Mcdonalds and just buying her a toy. So I got to ask, Is this what Chick Fil A is doing now? We really getting petty like that. It's a three year old. Of course I have to make it right for the baby. What happened to Chick Fil A?

    Order pickup area in the restaurant's foyer
    Lisa M.

    When you're traveling and need to stop somewhere outside of Raleigh, NC, this location worked out well! The reviews about the drive through are true (wow is it long -- this is clearly a local favorite during people's lunch breaks on the weekdays), but I have a workaround for that. -- Order Ahead for Pickup -- Order ahead for pickup using the app, park in the parking lot behind the restaurant for the other Shops, and enter the restaurant using the entrance on your left (when Knightdale Blvd is in front of you). In the foyer is the setup pictured. We ordered about 10 minutes ahead during lunchtime on a weekday and I only waited maybe an additional 7 minutes on the order. Score! -- TLC -- Not being from here, I entered (wearing a mask) through the wrong entrance to pickup my order. The restaurant is closed for dining in (pandemic). But how did the super busy staff respond? They warmly asked how they could help me and directed me to where I could wait for my order. I was very impressed and appreciated the response. -- Food -- Our order was correct, and all the food was up to par with what I've come to expect from Chick-fil-a. The bun for my chicken sandwich with extra pickles seemed a tiny bit fresher than my spouse's spicy chicken sandwich with no modifications. My spouse also had an order of the nuggets.

    Front entrance
    Kenisha R.

    Food is normal fresh. It is clean. My opinion everyone has one. In my many many years of coming here, I wish it was the same all the majority of the time. People are nice but not always the Chickfila nice that you look for (you know what I am speaking of) everyone has there moments. It may not happen to you but it does happen to me. It's very popular and is crowded during peak times which is great for the franchise. Please remember that you can order through the app it is quicker during those times if the line in the drive-thru is long. We all love Chickfila!

    Julie V.

    Today was a super busy day in the drive thru. It probably took 15 min to get thru and pick up at the window. In previous days they had 2 lanes, today there was one lane and it spilled out into the street. We ordered from the app to save time. Overall we had 2 chicken wraps, 1 chicken sandwich, 3 chicken strips, mac n cheese and med waffle fries. Everything was perfect except the sandwich I ordered with no pickle, the receipt and bag both said no pickle, but somehow I still got pickles on it. Oh well, if not for that, I wouldve given this cfa a 5 star review.

    A special message!!
    Julie T.

    Our company did a luncheon and bought there Chick-Fil-a lunch boxes and see what got! A personal message, So Nice!!

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    2 years ago

    Never eating here again! Inside of my Chicken sandwich was pink!! Absolutely disgusted!

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    5 years ago

    This is the worst Chick-fil-A I've ever been... in terms of service and food. It's shocking that corporate hasn't intervened

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    7 years ago

    Chick-fil-A must be giving away free tv's or something in the morning because the line was out the parking lot!

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    Page 1 of 3

    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    Chick-Fil-A 6711 Knightdale Blvd.

    Mentioned in 2 reviews

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    2.4(51 reviews)
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    Worse of the worst locations! Drive-thru order, asked for classic chicken sandwich with no mayo and…read moreof course they put extra mayo. Tried to wipe it off but it was pretty much soaked into the bread and chicken so I couldn't eat it. Ordered fries as a side, they weren't even room temperature, it was just cold. Also got an apple pie, of course they forgot to add so I had to go inside. That should've been a sign to check my order, so maybe my fault? My Fanta drink was the best thing in my whole order but y'all ain't getting an extra star for that! Thank you for making one of my New Year's resolutions to check my order before leaving a restaurant, 1 star!

    I visited this location 2x in the past month via drive thru. They are slow to take the order & slow…read moreto give you the food. They had me pull up to the door while they got my ghost pepper wings & then had me waiting 30 minutes while all the cars behind me got their orders. So, I ended up going inside only to find out that they forgot me. Sure, they threw in a few apple pies for inconveniencing me, but that didn't make up for wasting my time. On top of that, the chicken wasn't hot. After that, I had the nerve to go back a 2nd time on a different night. Though they still had the ghost pepper chicken ad up, the cashier said they don't have them anymore and were just trying to sell the few remaining boxes that they had. So, I ordered their fish sandwich, which was pretty good. That along with their frozen lemonade are now my faves. If you go to this location, you're better off going inside to order just to save yourself the frustration I felt waiting for my food. Hopefully you will have a better experience.

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