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    Chick-fil-A

    3.8 (15 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

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    Recommended Reviews - Chick-fil-A

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    11 months ago

    Helpful 13
    Thanks 6
    Love this 13
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    4 years ago

    Helpful 0
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    3 years ago

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    4 years ago

    Very good place to eat very very very busy though but that shows customer service is good just like every Chick-fil-A

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    7 years ago

    Helpful 0
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    7 years ago

    Helpful 2
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    4 years ago

    Helpful 0
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    Photo of Taylor W.
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    7 years ago

    This location is just as delicious as the main one in town. You would think since it is in a mall that it would lack but it doesn't.

    Helpful 0
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    7 years ago

    Helpful 0
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    6 years ago

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    15 years ago

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    17 years ago

    Helpful 1
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    98
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    16 years ago

    Helpful 1
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    7 years ago

    Helpful 0
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    Photo of Jon S.
    41
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    17 years ago

    Helpful 0
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    Love this 1
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    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    I was in town, and we went to the Northpark Mall.

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    KFC - My reciept

    KFC

    2.3(22 reviews)
    2.4 mi
    $

    Always good to go to KFC. The young lady at the window is awesome! Great personality and a…read morefriendly smile. I'll be back!

    KFC is what it is. In the end, after all the media bashing about fried foods, I find it amusing how…read moremuch people attack KFC but wait in long lines for a fried chick on bread at Chick-fil-A or Popeyes. KFC is better than both when you get down to chicken. And far better than the few other third-tier chicken joints in town. So why not more stars? The service is prompt, they nearly always have what I want (unlike Popeyes that runs out of food and closes early all the time). What has changed is the sad quality of everything else. The honey packets are no longer honey, it's a honey-flavored sauce and it's terrible. The mashed potatoes are bland and have a fake food storage quality. The corn is wrinkled up, dried out, and shriveled up like it was dehydrated then reconstituted. The green beans are overcooked and tasteless. Literally, every side is bad. The gravy seems similar to its past but watered down. Why KFC? Why Yum Brands? Here's what makes it all worse; go to a KFC in other countries and the quality is far better. Why? It's from the US, couldn't you give a damn a bit and offer your best to the US customers you were built on instead of delivering your worst? If you don't travel overseas you might know that there are KFC's everywhere in the world. And each offers local and regional menu items, spices that go with the region and the fried chicken is far superior to ours. Try the KFC in Barbados, it's great. Try one in Japan, or France, or the UK. They are all far better than ours and that is not just sad, it makes me mad when an American brand and country offers its worst to those it was built upon because they can get away with it. Do better Yum and KFC, do your best, and make Colonel Sanders proud. BTW I met the real Sanders a few times back in the 1960s. He would never have stood for such shoddy use of his brand and reputation. And no it's not the local Webb City location to blame, it's all over the US. We will continue to buy the chicken from time to time but the sides? Forget it.

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    KFC

    KFC

    1.7(13 reviews)
    4.0 mi

    Horrible food! Missing 1/2 my order! All the sides missing! Food was cold! Biscuits smashed in the…read moretub on top of the chicken! Won't eat here again!

    Ok, I wrote and posted a review like two weeks ago, once again yelp seems to have lost it. I don't…read moreunderstand why this happens so often. Hey, yelp folks are you reading this? Why do my reviews keep disappearing? First, it seemed like our server was working alone, not safe for her and she was running ragged. Five stars to her for all her efforts. The drive-through mic/speaker system did don't work despite being fairly new so we pulled forward to pick up our order from the window. We had placed our order online and were to pick it up at 7 PM, we arrived at exactly 7:10 PM and when we asked for our order we learned it had not even been started yet. Please pull around to the front and the cook/window worker/counter staff person will bring it out to us. Around 7:30 (not 30 min late) she came out to my car, out of breath, disheveled, and frazzled but apologetic indicating one of the items we had ordered, now over an hour ago had not been started because it would take five minutes to make. Do you still want it? Yes. She runs back in to get that started but gives us the chicken bucket part of our order). 15 minutes later (didn't she say five minutes) she comes back out with what feels like an empty bag, again apologizes, and runs back in trying to help the next people. About this time another employee shows up and shouts "Sorry I'm late but I had better things to do" as he walks in the door. It's now been two+ hours since we ordered, everything is now cold and despite ordering what seemed like a small order of a meal for 3 people our bill was over 60 bucks! We could get better fried chicken at a dozen other restaurants in town, pay less for the meal, and certainly get served far faster. Sorry Yum Brands and KFC but you've lost us as customers. This is insane.

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    Chick-fil-A - hotdogs - Updated May 2026

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