In the lobby of the airport, I got a chocolate shake with fries and a fried chicken sandwich, no pickles, with a side of Polynesian and barbecue sauce. My shake came out immediately, but my chicken sandwich truck an extra 10 minutes to come out. The people in the back did not seem to understand that I wanted a sandwich with no pickles. They had to fry a new piece of chicken for me. Shake is delicious, fries are delicious, chicken sandwich was good as well. I came here because the prices are cheaper than most other places in the airport, and I would still come back. Reliable as always :) read more

Was flying through Indy a d had about 20 minutes before I needed to go through security, so I grabbed Chick-Fil-A. Pros -Speed- I ordered a chicken sandwich meal and it was ready almost before I paid. Cons -Not made to order like most Chick-Fil-As. Seemed to have a bunch of sandwiches "pre-made" - For my sandwich meal came out to $15, which is a bit more expensive than the restaurant, but since in an airport could have been worse. Overall if you want a quick bite, not a bad choice. read more

Quick pit stop before you hop on a plane at Indianapolis. There aren't many great options inside the airport so get your fix before you go thru the TSA. Yup, you need to spare time to eat this before you get to your gate unless you don't mind skipping the soda. Quick service, clean location, and lots of tables just outside to enjoy your meal. Don't forget to ask for your sauces. read more

Chick-fil-A - Chick-fil-A to go for my plane ride - Fast Food Near Me - Indianapolis, Indiana

I definitely prefer sandwiches made to order and the full menu, but this checked the block for my early morning flight. Like someone else mentioned, it's a bummer to get a tiny chicken sandwich for the price paid, and when compared to what size it should be. My order came out quickly and hot, so the goal was met. read more

Overall disappointed with the food portion. The staff and taste were excellent. The chicken filet was overall small and very thin in areas. read more

Very friendly store. Fast and efficient. My problem with Chick Fil-A is that sometimes you get a chicken sandwich that is super small. See photo. With the prices over $5 for a sandwich, you would hope they would respect that and not serve these half portions. read more

Chick-fil-A - More of a slider than a sandwich. - Fast Food Near Me - Indianapolis, Indiana

I absolutely love Chick-fil-A and have never had an issue with any store in my life. This one is located at the Indianapolis Airport just outside of Pre-Check. Everyone that travels through airports knows the importance of fast service. The Indianapolis Airport is not that big compared to many other US airports. When I got in line to place my order I was number four. There was one cashier taking orders and one stocking at the counter. I stood for nearly seven minutes without moving. Finally the manager came out from the kitchen and saw the long line and asked the person who had been stocking to open a register. I received my order within two-three minutes and was on my way to Pre-Check. I ordered the four count chicken minis. The food quality was excellent but the service was not up to Chick-fil-A standards. read more

Chick-fil-A - Fast Food Near Me - Indianapolis, Indiana

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This is the a Indianapolis Airport location and its fast service for the volume of ppl coming Thur org and very nice employees. I have never had any issues with this location... ENJOY! read more

Not sure why there is always a line here. My curiosity finally got me and I tried the grilled chicken sandwich. Yes it is fast food but it was at its end of life. I'm guessing I should of had the fried version? The service was very nice. I doubt I would come here again some much better options in this food court. read more

Disappointed with chicken size on sandwich. Breakfast bagel that came with a chicken nugget on it. Said something to the counter and the said they all look that way and are small. The photo of the sandwich shows a piece 3 to 4 times that size taking up entire bun plus some. Blaa blaa blaa, just disappointing... read more

Chick-fil-A - Breakfast is over and disappoint sets in... - Fast Food Near Me - Indianapolis, Indiana

Another favorite place of mine for their hash browns. It was closed this time, but when it open you can rely on a fast check out time, delicious chicken nuggets with has brown at a reasonable price. read more

Chick-fil-A - Great fries ... if it would be open :) - Fast Food Near Me - Indianapolis, Indiana

Let's get this out of the way: as an airport food place, this does NOT have the full menu. It's very limited, but what they do have is the same as other Chick-fil-As. No digital coupons, no Chick-fil-A One app, no Chick-n-Strips. If I could give 3 1/2 stars I would, but I gave it the extra bump because they seem to be improving from where they used to be. The food is the same stuff you'd expect from Chick-fil-A -- absolutely delicious, every time. Maybe slightly smaller portions than your regular CFA. Where it definitely doesn't feel like Chick-fil-A is the customer service. It's still better than 90% of the airport establishments, but it's not the usual standard I expect from CFA. But like I said, it's getting better - the employees do seem happier to be there, but it's just like any other fast food place and not the over-the-top but sincere friendliness I get from other locations. And when you're traveling, those little things go a long way! read more

I was completely ripped off, i'm very upset with this place my order was messed up when I went back up to the counter and asked nicely for a refund the manager Angel told me to go f*ck myself and that he didn't give a f*ck I absolutely do not recommend this place very poor behavior and should be shut down immediately!! read more

Oh man. This is the worst Chick-fil-A that I've ever had the displeasure of visiting. And this is after cutting it some slack because it's a Chick-fil-A in an airport food court, which means it's probably not on par with a stand-alone restaurant. The workers there could seriously not give anymore of a care if they tried. I ordered "a number 3 and a number 5," and the guy rang me up for just the entrees and not the meals. Then he got all huffy and said, "You wanted the meals?" And sighed as he deleted the order and re-entered the new one. Yeah, friend, that's why I ordered them by the number, and not by saying, "I'll have a chicken sandwich." Oh, and they were out of fruit and regular lemonade. And they don't have kids meals! Then, I wasn't even done paying and they had my food ready. "Wow, that was quick," I thought, but when I sat down to eat, I could taste why it was so quick: the fries were cold. Then I looked for the milk and cookie I ordered ... and they weren't there. All of this sounds like first-world problems, but it's so disappointing because a) Chick-fil-A is such a good chain normally, and b) it sucks having to deal with this nonsense after a long flight. This place needs to get it together! read more

well it's compatible with any other chick-fil-A that I have encountered. Love their bite-sized little nuggets... make it with Polynesian dipping sauce for me. read more

Chick-fil-A - Fast Food Near Me - Indianapolis, Indiana

Best service ever! Guy at the register was so incredibly sweet and the food was really good!

I LOVE chick-fila... And it's a go to airport food because the quality is usually the best you will find.... This was my first time eating here and I can tell you it was the worst chicken sandwich I have ever had! The chicken was dry and the sign said the biscuits were made fresh, but I swear they tasted old.... I don't know what's going on at this location but it's not the quality I would expect from chick-fila and I hope someone does a quality check of this restaurant based on this review. Chick-fila is too good to have this be representative of their product... If this was my first experience and I had heard all the hype this would be my last. It gets two stars because I have faith this will be corrected. read more

The service today was faster than normal and that is AWESOME! The people are always friendly and my number 7 was delicious. I didn't eat all of my potatoes, because I wasn't that hungry, but I will definitely go back. However my server did not say "my pleasure." Strange. read more

Chick-fil-a in the Indianapolis Airport meets their standard of good food and excellent service. We wanted to get a quick bite before going through the TSA check in and decided that Chick-fil-a would be the best option. Their prices made the choice easy as other higher end establishments were offering burgers in the $13-15 dollar range. I had a spicy chicken sandwich and their diet lemonade while my wife had the chick-fil-a sandwich combo with fries that we shared. It tasted as expected, but what wasn't expected is that our order came with one of their chocolate chip cookies which I have to say was warm and chewy and quite good. A pleasant surprise to go along with a nicely priced meal in a venue that typically has higher prices for their captive customers. read more

Had the grilled chicken club on multi grain bun and waffle fries. Was truly impressed with the unique flavor of the sandwich. Not a lot of fast food restaurants that can pack that much flavor into a grilled chicken sandwich. I don't get a chance to eat at Chick-fil-A often, but their great food keeps bringing me back when I do get an opportunity. read more

Chick-fil-A - Fast Food Near Me - Indianapolis, Indiana

The chicken nuggets smells and tastes odd. They are not fresh. And they were so tiny. Not worth the price.

Bought two sandwiches at 9:30pm-ish at the airport location after my flight. It was slow, very few customers. Took my bag when it was ready, headed out to my car in the parking garage - only to discover that only one sandwich was in the bag. Clearly, I was not walking all the way back in to get the other sandwich. Tried corporate customer service for a refund/coupons/something to cover the $4 I spent on the missing sandwich - 2 days later and no response. Tried again and now they have deflected saying they cannot do anything without reaching the store manager. So store manager, where are you to handle this issue? read more

It was not kid friendly. They don't offer kids meals or accept Chick-fil-a gift cards. The chicken nuggets were small and employees were not friendly. Not the kind of amazing service I'm used to from this establishment. I won't order from here again. read more

Even after the big race and on a holiday I had great service! My food was quick and they called my name from seeing my CC. The food wash hot and fresh and tasty! I had to drink my Dr Pepper quick as I was heading to security it was mixed perfectly and there is a different. read more

Chick-fil-A - Best nuggets ever! - Fast Food Near Me - Indianapolis, Indiana

This Chick-fil-A gives every other location a very bad name. I'm not sure if the company manages this store or if it is run by a 3rd party, but the staff here is the absolute worst. And I've never seen an owner/operator. Dirty, rude, unorganized are all good words to describe this CFA. Either replace the entire staff or close this location. I LOVE Chick-fil-A.....but this location? Not so much. read more

While waiting for my lunch @ the Indy airport, I just watched the expeditor pull a hair from her cheek, show the other girls how long it was & report, " I've been growing that my whole life!" I discarded the bag as soon as it was handed to me as I was SO grossed out. I tried the comment address website listed on receipt but it wouldn't come up on my phone read more

UNSAFE. Out of 4 staff, 1 wore a mask correctly, one pretended to wear a mask that was falling off of her face, and two didn't wear masks at all... And they were in the kitchen. I had to walk away. read more

Can't count to 12. Shorted me on nuggets. Dead eyed staff and cold fries. Worst CFA in the game.

Apparently this Chick-fil-A has a hard time opening on time. They know I'm waiting to order it time they open and they said 1030 I came at 10:30 they told me it be 15 more minutes or longer how do you run a business like this read more

Had a layover at this airport. Just got fries, so those were good but my low rating is for the staff. Though everyone seemed friendly. Hair was everywhere! And what I mean is the female staff had their hair everywhere sure some of them had it in loose poney tails but they were playing in their hair while waiting for food to put in the bag. Please have those staff wear hair nets or tie their hair up better then that! The staff were also very young so playing around a lot. I guess the guy who may have been the manager on duty was kinda letting them do what the wanted. Definitely very different from what I've seen at other chick filas. read more

It was really fast, they have 2 cashiers taking orders and enough people to cook fast. My sandwich was in time and it wasn't cold, chicken was also tender and the service is really good. read more

This place is stupid. The prices are outrageous. A chicken sandwich is $4 but with fries and a drink it's $11. I ordered just the sandwich. I got a sandwich with 20 napkins. I hate this company. read more

Usually Chick-fil-A really impresses me but this location is just awful. I landed from a long trip and a long flight. And when I went us to get some late dinner a blonde young employee was super rude to me and my fiancé. It took her forever to notice us waiting in line and when she did she finished her conversation with her equally as motivated co workers. After a few minutes of waiting, she yelled back to BOH saying "did you guys not even start their food yet?" And continued after that to flirt through the window, loudly, in front of everyone, to a couple of teenage boys who were trying to cook. When we did get the food it was cold and unappealing. This place is in desperate need of a new manager and a clean house staff change. read more

I love Chick-fil-a! All the staff were very kind! The food was good also! The two young ladies Chelsey and Regan were both very helpful! I will definitely be back when I go to the airport! read more

You can never go wrong with CFA. The employees are always friendly and the food is always quick and fresh. This CFA is a welcoming site when you arrive in Indy. read more