I had only been to chick-fil-a one other time in my life and I didn't like what I got. That was in another city a long time ago. I ended up going to this location a few weeks ago and was impressed by the quality of service and the taste of the food. After my experience at this location I have gone to two other chick-fil-a's and have enjoyed my food and the service. I highly recommend this location. read more

Fast service at drive up. Food (chicken sandwich and fries) hot and fresh. Wish they could teach all drive ups how to operate.

I run through this drive through at least once a week, am always met with friendly faces, efficient service, clean food. All of the food is accurately ordered, hot, fresh and delicious. My only compliant is I hate when they walk off with your food in the driveway and then hand it to you at the end. What the heck? that seems so dumb and a waste of time, plus you are cooling off my hot fresh nuggets. Please stop that one stupid policy, you are not saving anyone any time. read more

Here's why I'm upset: this place is probably one of the most expensive drive-throughs tonight. We spent $40 on takeout and got home to find that my chicken sandwich had everything but the chicken. I tried to call to report their mistake, but no one ever returned my call or answered. I'm sorry things like this happen, but please make it right, especially when we're spending as much money as we are. read more

Always great food, fast polite service. Always clean. When comes to drive through they know what they are doing! read more

Very pleasant staff, patient and understanding!! Amazing experience all around. Food was amazing.

Ordered a 30 piece grilled nugget,and a Coke Zero. It is dinner time,and I am on a very limited carb diet. To my unpleasant surprise,I got home and realized they gave me the regular nuggets,which I can not have. For reference,to all you bodybuilding guys and gals,30 grilled nuggets is 510 calories,90 grams of protein,fast food wise you can't beat it. I understand this would normally not be a valid reason to leave a one star review,HOWEVER,when you are on a diet,fast food is something you are already extremely limited to. I was so excited to treat myself and got slapped in the face having to look at 30 regular nuggets and not being able to eat them. read more

They're fast , but the customer service was not nice. I asked the young gentleman for a drink carrier, the man who appears to be the manager told him he couldn't give me one unless it's 4 drinks with the nastiest look on his face. Unprofessional to say that in front of guests but also rude of him to say it in such a tone to that young gentleman. do better! read more

Chick-fil-a should run the DMV the service was quick! Food was fabulous. Best Chick-fil-a I have ever eaten at! The mocha cream cold press coffee is excellent! Great job! read more

Chick-fil-A - Fast Food Near Me - Hot Springs, Arkansas

I love this place but it's ridiculous that the lines are so long. I went through the drive through and talked with a girl who was very polite and helpful but they use to have a really good Caesar Chicken salad but now they have some weird kale, lemon something chicken salad. I asked if I could just get lettuce and a chicken breast and they couldn't even pull that together THEN I finally made it to the window and I have always eaten BBQ sauce with my nuggets AND dip my fries in the BBQ instead of ketchup and I asked for 3 BBQ and was told they are having a SAUCE SHORTAGE....BUT...I can drive to Sam's where they sell it if I wanted extra. HINT: why don't you drive your butt down there or why haven't you driven down there and bought the BBQ sauce to take care of that sauce shortage!!! PLUS...it was almost closing time and Sam's had been closed hours ago. After not having the salad I wanted, waiting in line forever, and been denied that one extra sauce I requested I will go to Zaxby's because their SAUCE & CHICKEN is BETTER anyway. Plus they are still smart enough to sell a Cesar Chicken Salad. This company needs an attitude adjustment. They can flop just as quickly as they got hot...trust and believe!!! Get a clue little boy at the window with a bad attitude and power trip handing out that sauce!!! read more

The food and the service are still good, but this is by far the SLOWEST chick-fila I've ever been to. The new building and drive through design were supposed to fix the traffic issues, but nothing changed...16 minutes for a 12 ct nugget and fries is ridiculous. There were only 4 other cars in line at the time. It was slow when they first reopened and everyone figured that it would get better as they worked out the kinks in their new system, but it hasn't... read more

I am a diabetic. I ordered a DIET Dr Pepper and I got a Dr Pepper. If I would've drank all of this drink my blood sugar would've skyrocketed. They also messed up another one of the drinks, although not as important still messy. It was like they poured the wrong drink and swapped mid-way. And forgot my ranch. Disrespectful. read more

Chick-fil-a should be running our government. Then maybe - no, definitely - something would get accomplished! Double lanes for drive-thru, with those taking the orders very friendly and efficient, moving the cars right along even with lines that stretched into the road sometimes. . Fast food that was hot, salads that were fresh, service that was unbeatable. What more could you ask for when you are hungry! GREAT JOB. read more

Delicious fast food chicken and chicken sandwiches. Quick service, and so attentive! Lots of help during the dining experience.

I've been eating here for years this restaurant is always clean even the bathrooms Cat's ears are always super friendly and quick food is always fresh as places of dang near perfect especially for fast food read more

As always Chick fill A, never fails with the yummy goodness of their food and service. This was our first time at the Hot Springs location and it was a top 10. Every single employee was so kind and helpful. Nice clean establishment and was greeted as soon as we walked in by everyone. read more

This location is about 5 minutes from downtown Hot Springs and Hot Springs National Park. The service was very fast early in the morning.

Been to this location a few times, it's ok, just ok. Personally I think people like this place more for the good feeling religious aspect of the place than the so so food experience. I give them 3 stars based on the food quality and cleanliness. Other than that I give Zaxbys a 4 for food quality but counter and table service need improvement. Am I the only person who desires chicken on Sundays? read more

No matter where we stop and eat at a Chick-fil-A, it never disappoints. The worst mess up have encounter is two different times they forgot a straw. read more

Just say in line to buy overpriced watery peach shake. Lid wasn't on correctly, spilled all over car. Window girl was so unhelpful. Did not want to give extra napkins. Terrible experience!! S read more

Chic fila is always a great place . Never had bad service or food. You will not want to miss this great experience.

This was by far the absolute WORST location I've ever visited. I love Chik Fil a but this one was a disappointment. I went for breakfast and ordered a chicken biscuit. My food was cold and hard and there was a burned piece of something under my chicken patty. I called and they offered s replacement. It was cold and old too. read more

Chick-fil-A - Fast Food Near Me - Hot Springs, Arkansas

Always amazing but who would expect anything less from any Chick-Gil-A!!! Awesome customer service, they never let you down in any area!!

Great staff, amazing food, and the customer service is unbelievable. I myself enjoy using the Chick-fil-a app to order ahead and Yes, try to become a red member. I'm currently 490 points away from becoming VIP and receiving that exclusive inside content throughout the year. But, with the excellent customer service it feels like I'm already VIP. This Chick-fil-a located in Hot Springs, Arkansas on 100 Cornerstone Blvd is Amazing!!!! read more

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Chick-fil-a is delicious no matter where you go. I've gotta say, though. There's no place in town with better service or nicer employees. I don't know what perks they give their employees but they never act annoyed or inconvenienced like so many teenage employees tend to be. This is a wonderful store to visit. I know any time I go there I will get hot, fresh food and will be served pleasantly by their awesome employees. They even put fresh flowers on the table! read more

This is by far the best Chick-fil-A I have ever been to. I have been absolutely impressed by the service here--the kindness of the cashiers know no bounds. The food is correct all the time and very hot. Inside is very clean everytime we visit. Workers walk around constantly cleaning tables and picking up trash cheerfully, and that is something that means a lot to germaphobes like me. Keep up the good work yall! read more

This chick fil a has some of the best employees I've seen from these establishments. The food is always high quality and the drive thru is usually quick to go through. Love it! read more

Very slow mornings!! I have stopped at least three times in the last month not because I want to but my step son likes the food once we finally get it from the drive through. Without exaggeration I safety estimate the wait to be 15 mins from the time u pull up to actually getting food. Almost every time someone in line leaves out of frustration. Come on Chic-fil-a you can do better than this. How about having a roaming person taking orders like you do at lunch? read more

Yeah it's fast food but Great food and service! The grilled chicken nuggets are moist and flavorful, don't need any dipping sauce. read more

Chick-fil-A - Store front - Fast Food Near Me - Hot Springs, Arkansas

I don't think a bad word can be spoken of any Chick-fil-A but especially this one always on point

I love this bitch I eat here a lot but once my nuggets were cold and I was very sad. But the fries was on point with that Chick-fil-A sauce Bussin‍. All in all I love Chick-fil-A read more

This is by far the BEST Chick-fil-A around! All of the employees are super friendly and the food is always great! They are always giving away free food with the new app. This location stays PACKED. read more

This is my 2nd favorite fast-food place I've ever eaten at, my first being Raising Canes (I like chicken) but this place in particular has very nice people. You can tell they care about the people they serve and treat them as people, not just customers. read more

Great service. Great food. Roland was very helpful. Clean restaurant. Clean bathrooms.

This establishment was of so delightful and one of the best in town, but one thing about the coffees is that they are just not sweet enough. By the way you should totally promote the worker Taylor Yoak as assistant manager if not THE manager. read more

Fast and efficient even in this crazy 2020 pandemic. Covered ordering and distribution amd freash, hot food.

I pulled through at lunch one day a week or two ago and made my order. My card didn't go through so I told them I would run to the bank and come back. They told me not to worry about it and it was on them that day.......on top of that I called up there later on after getting a new debit card and they still wouldn't take my payment. read more

Helpful employees and they took great care of us. Food was good and quick.

Love the Hot Springs Chick-fil-A!!! It's clean with great customer service! Great staff who always have smiles on their faces! On the Chick-fil-A app, Jonathan gives you free items all the time. I've never had a problem. read more

The owners of this store know exactly how to operate a fast food business. From the ordering process, to the food, and all points in between. read more