I'm not sure where to begin with this review. We hadn't been to a Ruby Tuesday in 25+ years, so we…read morewere kind of excited to go here tonight. Issues began pretty much from the get go.
We sat and waited forever for our waiter to greet us. By the time he did, he started with an apology, which is never a good sign. Unfortunately, it wasn't his last apology for the night, and things just kept getting worse.
I got the NY strip, while my wife got the bourbon glazed chicken..,the regular one that comes with two breasts. We also added the salad bar.
We started with the salad. The lettuce in three of four bowls was brown and looked old and decrepit. The spring mix looked ok, so we went with that. After finishing our salad, our main courses came out. My soda was empty, and my wife's was almost empty. Our server's question of, "Is there anything else I can get you?", never should've been asked.
Anyway, our entrees come out. My NY strip and my wife's bourbon glazed salmon. Wait. Salmon? She didn't order salmon. We both recognize it as salmon, but our waiter isn't so sure. "Why don't you taste it?", he asks my wife. My wife, who doesn't like salmon or she would've ordered salmon, is a little put out by this request, and I agree. I taste it and confirm it is indeed salmon. Also, it's one piece, while the chicken clearly says it comes with two breasts. "Oh, it comes with one, but you have to ask for two.", our waiter says, which is clearly opposite from how it's worded in the menu.
We had planned to split both dishes, so he takes the salmon back, and we start on the steak. It's terrible. What isn't fatty is dry and tasteless. How do they charge $25 for something like this that's so bad? Rice and broccoli were fine, but the steak was bad bad bad. Worse than Michael Jackson ever was.
We've completely finished with the steak dish when the chicken finally comes out. While not the best chicken we've ever had, compared to the steak we forced ourselves to eat, the chicken seemed like it had been blessed by God. For the record, the chicken looked NOTHING like the salmon. There is no way the two could've been confused.
It's impossible to get our server to pay attention to us. I finally get his attention by flapping my arms. Yes, really. We get our bill, but then he won't come back. Eventually, we're both giving him the death stare, "Yes, I know", he says at one point. "All I want to do is pay my bill.", I say as a reply. To which, he walks off again. He then comes back a little while later and probably wasn't surprised to see that no tip was given. It's been many many years since I've left a restaurant leaving no tip at all. This experience was so bad I feel like they owe me some money just for going in the first place. All our happy memories of good Ruby Tuesday experiences in the past have been ruined by this sad sad excuse for a dining experience that has put me a little closer to my grave.