Food is decent. Service is pretty good …read more They are usually faster than Popeyes with getting orders out. The venue is clean

this evening at about 6:45, I took my mother who is 84 to…read moretheir drive through, at 2550 Alpine Avenue NW, in GR, MI, and to my shocking surprise, when I went to order, I kindly asked for the food to be made to order as the last time we went, the food was cold. The ingerfome lady began to yell at me through intercome asking me I is seriosly told her they and since she was yelling, I went to the window. She proceeded to tell me they don't sell cold food and that they were not going to make it to order. another said it would take 1/2 hour. I said, ok, but you can do the fries as I don't want to take cold food with, especially since it was my mom wanting to eat it. The pwrson says, "you don't have to come here." I asked her did you just tell me Indint have to come here? And she said yes, and shut the window in my face!!! "T," who claimed to be the manager was right there with her and allowed it. I remained thwee at called corporate but no one answered and about 10 min later, "T" opens the window and says, "maa'm, your gonna have to move as I have other customers waiting behind you." I opened my window and said to her I too was a customer and a paying one and did not appreciate how she allowed her staff to shut the window in my face, and she proceeded to say I was the one who had the attitude and told me, and then proceeded to say, "I am about to do it to you also." At the meantime, another colleague on the back told "T" that I was not the one being rude but her colleague was. "Tim" then said, " I am not going to argue with you" and shut the window in my face as well. Now that was twice in a row. I then went to a different Kentucky, reported it to a REAL manager, who was so emabarrased at "T's" behavior as well as the rest of the staff that he winded up giving me the same meal I was going to order (which never got to) absolutely free! He also gave me the direct number to their complaint department, and guess what...they're on it! So, I urge you to NOT visit Kentucky Fried Chicken on 2550 Alpine Ave NW as they are not customer friendly and have no type of people skills whatsoever!!! What a shame to have people like that working front of the house!!! I felt so bad for my poor 84 year old mom as all she wanted was to eat a warm meal as she is a diabetic!. That was by far the worst customer service experience I ever experienced!

Absolutely amazing food, fantastic service and the best owner…read more Everything was made fresh as we talked. I would highly recommend anything from here. Gizzards are tasty and well seasoned, catfish tastes like you got it from a Southern Bayou and the chicken strips are perfectly cooked, tinder and moist. I'll be back, either wandering with drinks or a trip with my daughter just to sit and enjoy.

Really good chicken! I like that they cook it fresh to order. The fries and onion rings were…read moredelicious!

The chicken is really tasty, generous sizes and large variety of sauces to choose from. They…read morefreshly cooked the chicken which took 12 minutes. This stand is take out only.

I was a big fan of the fried fish spot that used to be in this location, so I was interested in…read morechecking it out recently. I got the perch combo (comes with fries, sauce + a drink), and Nate got the wings special since it was a Tuesday (10 traditional wings for $8.90). The employee taking our order was super friendly and helpful. Our food took about 15 minutes to be prepared, which wasn't bad. I'd definitely order online ahead of time in the future. There is no dine in seating, takeout only. The perch was very good - fresh, not fishy, and lightly breaded and not overcooked. The fries were a little over fried, and I didn't love the house seasoning or the sauce that they came with (just personal preference). The wings were not my favorite (they were breaded and sauced, which made them a bit soggy), but I think the dry rub would be a good move next time. The menu is interesting and includes more than just fried fish and chicken - I'm curious about the mac and cheese bowls and the chopped cheese sandwich.

This is the best "fast food" chicken around, but this location, like the previous reviewer, never…read moregets a drive-through order for a family correct. My family loves to get food here but from now on I will only get food when I'm able to go in and completely check the order before I leave. The first time I went we ordered and they forgot to include corn as one of the sides. This time I checked to make sure that the corn was there which they did and got home only to find that they had forgotten the side of mashed potatoes. Outside of that the chicken is great with you get mild or Cajun the spicing is excellent. The grease content is low and it just makes for a more flavorful meal. Whenever I bring it home, the basket never lasts the night between the six people in my family, and I usually resort to ordering some extra chicken tenders on the side. I'm thinking of using the golden arches ploy the next time I order. When they ask me what I'd like, I am just going to tell them "surprise me".

Food is good. Service is horrible. Tried to drive thru on Sunday night (Sept 20). Waited in line…read morefor 20 minutes behind 4 other cars. No one moved. I left. Stopped today for lunch (Sept 24). One car ahead of me. After 5 minutes he asked "Is there anyone there?" The response was "Give me a minute". After 5 more minutes they took his order. The girl taking my order was rude and curt on the speaker and worse at the window. No "thank you" or any kind comment or smile. I asked for the biscuit the menu said came with my combo. She just smirked and walked away. I get home and the chicken sandwich I ordered had ONE pickle slice. Amazed they stay in business with this kind of customer service. I will never return.

We made our first visit to Cousins on Christmas Eve. It was recommended to us by a friend…read more The food was delicious with generous portions. I had the three piece tenders combo with french fries and a beverage. The tenders were huge and so many fries I had leftovers. I could only eat one tender. I ordered a side of coleslaw which was tasty. My husband ordered a two piece dark fried chicken meal and chicken livers. He loved it all!! They have fish also and several other sides. Less than $25 and it made two meals. The woman who took our orders was very nice. We will return!

Upon a second visit to Cousin's, I was delightfully surprised at the quality, taste and value that…read morethis chicken joint has to offer. The fishy aroma of the chicken tenders that initially turned me off was pretty much nonexistent. The boneless wings were juicy and tender, the selection of fried sides (I got the okra, fries and mozzarella sticks) was really great too! Amazing seasoning and sauces elevated the whole meal with powerful flavor. Good sh*t, cuz.

A take out restaurant that needs an easier to read menu. The atmosphere is a little plain. An older…read morebuilding with an open room with an ordering counter and a chalk menu above it and an open kitchen behind it. I ordered a Wing Ding Combo ($15-ish). I got something like 8 wings. The bad news was they were small. The worse news they were the best Chicken I've had in Grand Rapids. They have something call crack spice on it and it is definitely crack and it is addicting. The chicken was absolutely perfectly fryed. I could have eaten a lot more than the wings I had. The batter itself is very tasty too. The spice goes perfectly with their fries too. There's nothing special about the fries themselves but add the crack and they are crack. Lastly I had their blue Koolaid and it was delicious too. The service was a little weird. The cook kept answering my questions from back in the kitchen, but she spoke softly and I could barely hear her. Apparently the cashier overcharged me and they offered to refund that, so they are honest. Everyone was friendly though. It takes about 20 minutes to cook, so beware. Overall a little strange but the food is definitely worth a 5 star review. Would I return? Absolutely.

So we placed an order on Door Dash. It was supposed to be ready a half hour ago. We are still…read morewaiting. No hurry on their end. Plus no bathroom so we will have to go somewhere else to get a bathroom break. Do not recommend and I have no idea what the food situation is. Seems one person in the kitchen and nobody is in the front. I'm not gonna lie. I'm not impressed with this place at all.

Hancock is a fun spot to get some fried chicken and enjoy their outdoor space. Nate and I love to…read moreget a "drink and a snack" to share, and Hancock has a perfect option for this during their happy hour: two sliders and a boozy slushie for $12 (or a n/a slushie combo is $9). They also had $1 chicken tenders during happy hour, so I ordered six - they were a bit smaller than I was expecting but at $1 each it's a great deal. The tenders were cooked well - crispy on the outside and juicy inside. I'd rank Hancock's chicken tenders in my top 5 in GR. Other food options include sandwiches, wraps, a burger, bone in chicken, sides like pimento mac and cheese, and their jalapeno cheddar cornbread. They also have a vegan option (seitan patty). I love the hot spice level, which isn't super spicy. Their boozy slushies are refreshing and tasty, and they usually have one or two rotating flavors. The patio has some yard games and space for groups. There's metered street parking available.

This is my favorite fried chicken place in the area, hands down. It's always perfectly crispy with…read morejuicy chicken meat and each bite is perfection. We ordered the hottest chicken sandwich, which in my opinion had great flavor but I wouldn't say it's overwhelmingly hot. The jalapeño corn bread is deliciously sweet and moist. Pair it with their butter, that's chef's kiss. We also had an order of the chicken and waffles. Honestly, I think the waffles might be my favorite thing on the menu. It has this caramelized top layer that provides a satisfying crunch with each bite and it's as dense as a piece of cake. Highly recommend. It's a cute little restaurant with a darling outside, perfect place for lunch or a summer night. The service is always top notch.

Went to the Black Napkin yesterday for lunch and it was pretty darn great…read more Best burger and fries I've had in forever. The young lady taking the orders was so friendly and caring. Highly recommend

Delicious all around- the Black Napkin is a frequent craving in my household…read more The Big Malcolm is our go to burger (I get the vegetarian version and my partner gets a regular one). Highly recommend the salt n red wine vinegar fries and trying out their various dipping sauce. We have tested all of their house made sodas and the golden cola is our favorite. The line can get long so if you have flexibility I would recommend trying to go at a less popular time if the wait is important to you. Friendly, down to earth service. Cute spot in a smaller space so you will likely end up eating to go.

Friendly greeting upon entering. Patient staff with decisions. Always smiling while they served us…read more Food was fresh and hot even at 9:20pm which is not always the case. The lobby while having a few diners was still peaceful and quiet. We would highly recommended this Panda Express!!

I enjoy coming to Panda Express as a quick food stop while traveling because we don't have a local…read morelocation. The closest is about 45 minutes from my home so I don't get Panda Express as often as I would a local fast food spot. This location on first entry I noticed was clean, and needing to use the restroom I noted the women's bathroom was also clean. Standing in line did take a minute because they were busy both inside and the drive-thru. I ordered an entree of orange chicken and a side of fried rice. Food was standard for Panda Express and I'm glad I came in despite the high amount of low ratings. I rate this spot 3 stars because they are the average Panda Express. If I start coming regularly I may bump up a star because if a place (especially fast food because it's more rare to happen) has personable employees who get to know their regulars that is the kind of special that deserves extra stars as recognition.

Found this place on whim actually using a GF review app. Glad we did. It was excellent. Expensive…read morebut had a good amount of food. We got the Iraqi kebab platter (they have GF pita bread) and two plates of lamb shawarma w rice and hummus. Everything had great flavor. It's tucked back away in a strip mall and you can't see it from the road. But definitely swing by and try it. Service was friendly and food came out at a reasonable pace.

I ordered the five appetizer platter. It was absolutely delicious. Hummus Baba Ganesh eggplant…read moresalad, tabbouleh and a Mediterranean salad. I was a little surprised that the price was as expensive as it was $30 but really delicious !! It is enough for two full meals, and if you had a bunch of people sharing it as an appetizer, it would still be a lot of food