In our child's words: "We accidentally ordered one large fry and one medium fry and they let us keep both and also gave us toy cows, two bandannas, and three gift cards. Best experience ever 5000 stars! It's so good. You should come here all the time. Thanks Mr. Jim!" read more

I decided to stop by for breakfast since nothing else in the area caught my eye, and honestly, I'm not really a breakfast person. I was really craving lunch, but I ended up going with the chicken biscuit sandwich, two orders of hashbrowns, and a small vanilla iced coffee (light and sweet). The coffee could've been a little sweeter for my taste, but everything else was delicious. The food wasn't too oily, which I really appreciated. What stood out the most, though, was the kindness of the employees. Everyone I encountered was so sweet and welcoming, which is such a nice change for me. I'm from New York, where we're always on the go and tend not to engage much with others. Coming to Pennsylvania has been a refreshing shift in that regard. I had a great experience and would definitely come back. The food was tasty, and the positive vibe from the staff made it all the more enjoyable. read more

Chick-fil-A - 4/15/24 - French Vanilla Iced Coffee, Chick-fil-A Chicken Biscuit, Hash Browns and Chick-fil-A Sauce - Fast Food Near Me - Glen Mills, Pennsylvania

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They had two lanes for drive thru but on a Tuesday night one was closed. No speaker here, they had a live person taking your order. Chicken sandwich was solid, as usual, though saltier than I remember. The side of pickles... Was two thin pickles. Hm. Cross cut fries were delicious but a bit soggy rather than crisp, so likely not super fresh. The unsweet tea was nice, not bitter at all. read more

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This evening me and my friends went to Chick Fil A for a sweet treat. 3 of my friends ordered vanilla ice cream and me and my other friend ordered chocolate chunk cookies. We expected the cookies to come out first, but the ice cream came out first. We didn't think much of it at first until 12 minutes went by and our friends ice cream was finished. We went up to the worker at the cashier named Jason and asked him where our cookies were explaining We ordered them 12 minutes ago. Jason ask us where our receipts were, and we explained that we threw them away. We were told "I can't do anything about it without your recipes." I pulled up my Apple Cash which I had used to pay for my chocolate chunk cookie. I showed Jason that 12 minutes ago I paid $1.80 for it. He was very disrespectful after I said this. Me and my friend then had to rummage through the trash looking for our receipt. Everyone was shooting us nasty looks, including Jason. After many minutes of rummaging, we finally found our receipts. We showed Jason our receipts and he took them then finally got us our cookies. A quick trip to Chick-fil-A turned into a 25 minute hassle. Though Jason apologized for the wait, it was truly not sincere. PS-I was unable to submit this review without giving it a star, but if I could, it would have zero. read more

Service was great as usual. Friendly staff. The spicy chicken sandwich was delicious. Large tea didn't have enough ice and unfortunately my fries were cold (maybe bc of the lunch rush). I only ordered a small but couldn't enjoy them. The restaurant was very clean including the bathroom. read more

Chick-fil-A - Spicy Chicken Sandwich Chick-fil-A Waffle Potato Fries sweet tea - Fast Food Near Me - Glen Mills, Pennsylvania

I love Chick-Fil-A and especially the chicken nuggets. We swung through here after visiting Brandywine Battlefield for some drinks and nuggets. These were among the best nuggets I've had at any CFA. They were fresh and the coating was perfect. Kudos to them. read more

Absolutely nothing to complain about. Service was short and sweet. My group of 6 dined in. The cashiers actually brought the food to you as well as offered to take your trash when you finished. This is good service for just a fast food restaurant. The food came fast & was perfectly cooked. The bathroom was small but decently clean. The table we ate at was nice and clean; which is rare for a fast food dine in. read more

Chick-fil-A - nice covered drive through ordering line. not in the picture, but they also have a covered pickup window. - Fast Food Near Me - Glen Mills, Pennsylvania

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The people here are F-king idiots! Any other Chick-fil-A I go to, when I get a diet iced tea, they will put in the Splenda for me. That prevents me from getting in a damn accident driving down the road trying to put in splenda. It also I don't get it all over the interior my vehicle. But this one, will not do that. After I go through the drive-thru and the girl that takes my orders says they will do it for me. Then the asshole guy, I think he's a manager, gets ignorant with me because I asked for that. What happened to pleasing the customer. Hell I'd have paid him an extra dollar just to put it in for me. They will never, and I mean never, get my damn business again! Bunch of assholes! read more

Food poisoned by ur chicken. Had awful stomach cramps after eating then threw up said chicken and liquid pooped it out

Have been a customer for years...great, caring employees and excellent service. Very clean atmosphere.

This is quite possibly Americ's worst Chick-fil-a. Service is SLOOOOOWWWW. Don't bother coming unless you're ready for a fifteen minute wait at the drive thru. Even with people bailing half way thru the line, you're not getting out in under twenty minutes. read more

Everyone loves this place. I always have also but not so much recently. Both times I ordered grilled chicken sandwiches and the rolls were so stale that they crumbled apart as I ate. Why would the quality leave? The order system here is very efficient. read more

This Chick-Fil-A location is not up to this chain's standards. I've been going to this location for a few years now because it's so close to my house. Every single time I am disappointed with their waffle fry portions. They are extremely skimpy on the fries, and will only fill containers up halfway, if that. If you want a true medium fry, you should order a large. Even then, the amount of fries you get in a large will be less than what a medium size should be. I even reached out to them about this issue, but clearly nothing has been done. This place is always extremely busy. Their drive through is atrocious. Expect to wait a long long time before getting your food no matter what time of day you come. The parking lot has a terrible layout too. So even if you are coming here for a mobile pickup order, expect to have trouble getting in and out of the place, or even finding a parking spot. I suggest you go out of your way a few miles and visit one of the other Chick-Fil-A locations nearby. I've recently started doing this and the other locations have restored my faith in this chain. read more

Perfectly cooked. ready in 4 minutes. The fruit was so fresh. The bathrooms were open! Very pleased with Chick-fil-A read more

Chick-fil-A - Chicken strips & fruit cup - Fast Food Near Me - Glen Mills, Pennsylvania

Just a heads up if you're using the drive thru, you will sit in line for 45 minutes and your food will be cold by the time you get it.

Simply because this specific store can not follow instructions when you place an online order, I don't understand how each time I order and it comes from this store my food is never correct read more

This is less of a review & more of a concern. Our fast food chain restaurants are mostly employed by ambitious teenagers. These young people all have various reasons for which they are choosing to work. As adults, we all know how difficult it can be to serve the public. So I applaud their efforts & pray that they will grow into positive/productive assets to our communities With that being said........... I wish I had an opportunity to tell the woman who belittled, disrespected & outright threatened a teenage employee, while working the drive-thru on the afternoon of February 25th, SHAME ON YOU. Imagine if your child had been spoken to in the same manner you chose to engage with that young lady. Perhaps next time you should consider rising above your arrogance to offer words of encouragement to our youth. Understand that although they are working, these young people are still mentally developing a skill set. I suppose you would be satisfied in knowing that your harsh words left her holding back tears while trying to complete my order. "People are going through a lot these days"; however, everyone deserves respect & not to be made to feel that "someone will do something to them". read more

Past 2 visits to this location have been not ideal. Last one was chaos and no organization. This time the order taker paid no attention to us and was more worried about her nails then taking our order accurately. My Fiance got the wrong sandwich, and then when she mentioned it, they gave her the wrong sandwich again. This location is def one of the worst I've been too. I really hope Janeeka likes her nails tho read more

make sure you order your food in person & not curbside unless you want to wait 40 mins to get your food

Not the best service experience I've had at chick fil a bit to be fair they are expected to have very great service and my visit to this one was still very nice compared to other chains - just not as good as other chick fil a's. Plus I did come near closing. But the food is great and I experimented a little bit this time by combined the spicy chick sandwich with their buffalo sauce (highly recommended) read more

20+ minute wait for dine-in fast food. Way too long. This is a very busy location but so is the one in Downingtown. That location does a much better job in terms of wait times and cleanliness especially in the restrooms. read more

Sat in the drive through line for over 30 MINUTES for ONE vehicle that was ahead of me. None of the staff members pulled the vehicle to the side to address the other cars orders that were ready behind them. No conveniency was given for this either. This Chick-fil-A location has been the worst I have EVER been to by far and I will NEVER return.. Management please address this issue for others... read more

I know this particular site is always absolutely crazy busy but being in the industry myself I know to take each guest experience one at a time and to be attentive. The manager on duty Tom was just rude period. read more

long story, short. my order was wrong (this normally isn't an issue) and I had 2 ants crawling around inside my cup after I finished my drink. I called spoke with 2 managers. they refunded my money. that was sufficient for the wrong food but basically called me a liar about the ants. just be aware and check your drinks. read more

We love Chick-Fil-A. Unfortunately since the Glen Mills store has consistently fills orders so wrong for the past couple of years, we drive further to go to the store in Lima (Media), which always gets orders right. read more

This Chick-fil-A location is not up to the standards of other Chick-fil-A locations. At 3pm on a weekday, the wait was 25 minutes in the drive thru. We all know Chick-fil-A's are busy but usually the line moves quickly. This place does not. The parking lot is also very stressful and difficult to navigate with all the cars speeding around and people blocking certain entrances and exits. I will say, they were very nice at the drive thru speaker and the food was great. But do not come here if you're in a hurry!! I made that mistake. read more

When to the drive through was in line for a bit. It was just at the transition between breakfast and lunch. I ordered a chicken biscuit. They were out of biscuits and wanted to put my chicken on a muffin (disgusting). I asked if I could get a normal sandwich as they will be serving lunch in 4 minutes. She said only if you go back through the line. The line that wrapped around the building. You cannot tell me that they were not set up to drop lunch, by the time i would have gotten to the window it would have been 11. Instead of offering to sit at her order box for 4 minutes to get my Jesus Chicken I went someplace. Before the recent reno they were fantastic after the reno they are putting on airs. Thankfully not the only one in my area. read more

Been going to this Chick-Fil-A since it opened, it's a great place and the new renovations are awesome. But I was let down on a Friday night at 8 o'clock when I was presented by a sign on the door saying they are operating on drive through only. Not a problem for a new 2 lane drive though but than saw that they had the outside line closed. Was let down but will return for breakfast most likely tomorrow. read more

I mobile order all of my chick-fil-A food. However this location is just so bad at it. People that come in and order after me get their food first. When I did get my food home to my son, he said the fries were cold and needed to be heated. (I live about 6-7 mins away). If can avoid this particular location do it. They often get my order wrong and gave me food poisoning a few months ago from a chicken sandwich. Drive down Rt. 1 for the much better run Chick-fil-A. read more

Each month we go to Costco and visit your store I'm Glen Mills. The staff I'd great especially DIANE who is has a smile and comes over to our table to chat Such a sweet and kind person who is definitely an asset to your company. . I highly congratulate her for her for her superior service. I wish everyone would take a lesson from DIANE. If I was not retired I would hire her in a heartbeat. Tks Chic Filet you hire the best. .... read more

Boo, boo, boo. Such a bad experience here. First of all in spite of the fact that I went out of my way to ensure everything would go smoothly this store did not take any care with my order. I tried to use the Chick-Fil-A One app to order a medium-sized party platter. After partially navigating the app for the order I was directed to the website. Once I then tried to use the website to order the platter I was not able to use the chick-fil-a app to purchase my order even though I already transferred funds to the app to pay for it that way. I called the story and explained what had happened. They said that I should just place the order over the phone and then pay with the app in person when I arrive. Excellent, no big deal. While explaining that I wanted to pick up the tray at 11:30 the guy on the phone suggested that I get a reheat tray of nuggets because the lunch rush can be kind of busy and if I get the reheat try I won't need to wait at all, they will have it chilled and waiting for me. I was going to a party that was not at my house so I asked if I can reheat in the tray that the nuggets come in or do I need to have a special tray (I didn't want to show up at a party and say, can I have a few sheet pans for you to clean later) He said he was going to ask. When he came back on the phone he said, "Yep, you can reheat right in the tray we give you!" I said great, I'll be there at 11:30, 11:35 at the latest, I'll pick up the tray, pay and go. When I arrived just at 11:30, the restaurant was fairly full. I was glad I was not going to have to wait for hot nuggets. I go to the register and pay with the app, they told me to step aside they were just going to grab them really quick. I step over to the pickup area and waited for 5 minutes, someone came over "are you being helped?" I explained everything, oh I'll go get them. Another 10 minutes pass. I have to stop someone, "I've been waiting for 15 minutes for a cold nugget tray." Another two minutes later I finally get my cold nugget tray without so much as an "I'm sorry about that, or anything of the sort". I get to the party and open the bag, on the tray in LARGE BOLD TYPE: DO NOT REHEAT NUGGETS IN THIS TRAY. Wow, thanks, guys! It was so convenient to wait 17 minutes for my cold nugget tray that would be ready as soon as I walked in the door and reheat the nuggets on sheet pans because I was supposed to be able to reheat the tray that they come in. $58.00 with tax for this hassle, I'll be taking my business elsewhere. read more

Every time I go to this location, there is a line around the building and one lane open. What's the purpose of two if your still going to allow it to wrap around the building. So today I went for breakfast. It was my cheat day. Ordered the chicken minis meal with a sweet tea. I get home and the chicken was good, no butter on the top and my sweet tea wasn't so sweet. Maybe they need to pay attention to details!! read more

Busy, busy, busy restaurant! Good for them! Super busy, but still had super service. This is my third Chick-fil-A visit. The Frosted Coffee was not as good as the first one I tried in Florida last month, but the food was consistently delicious! Will be looking forward to our next Mainland trip in April 2018 so we can visit a Chick-fil-A in Vegas! read more

Service was poor. Kept waiting for over 10 minutes. The server "Tom" was incredibly rude to my coworkers, going as far as actively complaining to them. Then, I get back to eat and I find this. Seriously how do you forget the top of the bun? Unacceptable. read more

Chick-fil-A - Fast Food Near Me - Glen Mills, Pennsylvania

Love chick fila and this location does great service (even when slammed with dinner rush). Must have been pretty busy! read more

Chick-fil-A - Still delicious... maybe a sign I need to cut carbs?? I only got half my bun! - Fast Food Near Me - Glen Mills, Pennsylvania

I'm reviewing this based on the average Chick-fil-A experience. This was the most unfriendly Chick-fil-A I've been to to date. I felt like a bother being there to order food. In addition, I ordered a 12 count nugget meal (for $10) and 2 of my nuggets were smaller than marbles (and there were only 12 nuggets, I checked in case they added an extra piece due to the tiny pieces I was given). Finally, I didn't get a receipt so I couldn't add my points to my Chick-fil-A rewards account. All in all, it was not a great experience. read more

I try to avoid this incompetent location but today I had to stop by. I ordered through the app and it was brought out. There is ALWAYS something missing from my order. I looked thru it and found that my 8 piece nuggets were missing. I went inside and demanded the nuggets. They offered a refund of the order, which was $30+ dollars but I said that's not what I want. I didn't want any free stuff. I just want them to do their job but I guess it's not possible. Avoid this location and maybe the chain altogether. read more

Arrived at 8:43 on 4/23 and began waiting in the drive though. At 9:17, right before I was about to place my order, the manager comes out and tells me "sorry, we ran out of food." Wait, what?? It takes me waiting for 34 minutes in the drive-through to figure out they were out of food??? No vouchers, no nothing. Terrible customer service. Ended up just getting my food at the Lima chick fil a after 5 minute wait right down the street. Awesome customer service!! They were shocked this happened too. Will never return to this chick fil a again. read more

The absolute worst Chicfila that I have ever been to. The morning staff is unfriendly, the service is slow, and the food area is filthy. I ordered a drink through the drive thru and the cashier wasnt friendly and my cup had stains on the outside. The frontline always has a milliom people on it but they only leave 1 or 2 people to assist customers. The company seriously dropped the ball on this location. read more

I love this place. But this location is by far the worst customer service I experienced with Chick-fil-A between Pa & Delaware. read more