This is the closest Chick Fil A to me so everytime i'm in Roosevelt I make note to get something here! I ordered on the app and it was ready in less than 5 minutes, I also asked for sauces and I was greeted nicely despite the lines! The food was also great as always! Even though the food court can be overwhelming, getting food here is always easy. It is my go to in the food court! I recommend. read more

Chick-fil-A - Grilled Chicken Sandwich - Fast Food Near Me - Garden City, New York

Chic Fi la has always been a staple lunch of mines. I would always go for a spicy chicken deluxe with fries. But I decided to switch it up with a Cobb salad with garlic ranch sauce. By far one of the best fast food salads I've had. Of course great customer service always with a smile. But even better when the food makes you smile too read more

Chick-fil-A - Cobb Salad - Fast Food Near Me - Garden City, New York

$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$ Expensive for fast foods. Waffle fries hit or miss. read more

Jonathan was extremely helpful. Even though he was still in training he kept the whole line moving quickly and helped each person with personal care. read more

Simple request was denied by manager on duty who was more focused on pushing people away from standing too close to pickup line that was empty. I had a drink 80% filled with ice and asked to top it off again/ refill. I showed him that the ice was filled to almost the top and he said sorry thats an old policy. I asked that he maybe just fill a little as I had felt it was unfair. Still denied me. Im far from a cheapo but I paid $18 for a meal and my drink was not sufficient...very disappointing. I will refrain from this establishment going forward. Manager on duty was rude and inconsiderate. read more

I love it here! My first encounter with the brand was in Richmond, VA about 10 years ago and when they arrived in NY I was too happy to reunite with that milkshake and that chicken . Yes, they're closed on Sunday's. I have no issue with that. Yes, their brand stands behind the principles on which it was built. Also take no issue with that. I suggest you research any company you're patronizing to making sure your values align. If it doesn't, you have every right to chose to go elsewhere. Go for the chicken that looks air fried. Go for the nuggets with that chic-fil-a sauce. Go for that flavored lemonade and def go for the waffle fries send shake. Just don't get all those items at once. P.S. I actually haven't had the milkshake or chicken sandwich in years but I'm hooked on the Cobb Salad. Yes, it's just romaine lettuce, tomatoes, shredded cheese, eggs and chicken but that's no regular chicken. It's crack. I get mine without bacon because that's my business and that avocado lime dressing is everything. I don't care to check the calories. If I'm in the mall, that's what I'm getting. read more

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Came to this Chick-fil-A before I went home and the mayham my goodness the line was soooo long.. After staying in line for a little while maybe 20 we got to order our food. The girl kept telling us to move up I asked for a coffee she told me "they didn't have coffee" I said "I had an iced coffee here before" she said "oh yeah iced" we kept having to move up while ordering my food. We went over the order 3xs and someone else came to us to get credit card payment. They gave me the drinks first two half & halfs with my kids drink and my frozen coffee & a bag. I should have checked the bag before they forgot my baby's fries.. I checked the receipt and yup it's there but not in my bag read more

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I always go to different chickfila locations, grew up eating it. This location is fine, food is always good. No complaints as far as quality goes. However I don't understand why this location has higher prices than others in the area. $14 for a grilled sandwhich meal? Really? I remember when I used to pay $7 for a #1. Portions continuously get smaller over time as well. Frustrating read more

The worst chick fil a I've been to in the nation. The cashier looked like she didn't want to be there and gave attitude while I was placing my order. She didn't put down that I asked for chick fil a sauce and when I got my sandwich they only put one lonely pickle. I will never order food at this location again. read more

Chick-fil-A - One Pickle smh - Fast Food Near Me - Garden City, New York

to start, the lady who took my order was just a bully. me and my friend went and she said she can take our order on the line. first, she did the wrong order. second, she side eyed us and smacked her lips. third, as she walked away she said something about us being retards. not impressed. read more

Experience: You have to jump on the Chick-fil-a- line when its somewhat short. I'm not a huge fan of chicken, but i've heard so many good things about Chick-fil-a. I had to give it a second chance. The line moved quickly on a Tuesday night when I went around dinner time. Your order is taken, and then you stand on the side and wait. The way they find you is by a description on your bag. Mine was "black jacket". The lady who brought it out to me was nice. This location is always super busy compared to the rest of the food options on the top floor of the mall. Recommend it?: Yes read more

Chick-fil-A - Fast Food Near Me - Garden City, New York

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I have to knock off a star, why isn't this location serving breakfast?! When I saw the signs, I said to myself this could be a very good thing or a very bad thing... Chick-fil-a, yes its fast food but its good comfort food and a guilty pleasure of mine. Hey, I'm not a fast food guy but have you tried their grilled chicken nuggets? The freshly baked biscuits?? Mmmm mm! Walking up to the area can be intimidating. There are ropes for crowd control and a long *ass line. Not to worry, the folks at this tiny location can handle orders like the best of them. The first time here, I had a bunch of free items, the cashier double charged me. Not to worry! The manager came over, waved his Harry Potter wand and fixed the situation. I walked away with free items and then gave me additional items. You go boyee!! Having this Chick-fil-a in Roosevelt Field is just dandy. I can order a grilled chicken salad on my app, bypass this line and grab my lunch. And that's how you Chick-fil-a son! Welcome to the Dining District Chick-fil-a! *Am I allowed to say ass in a Chick-fil-a review? read more

Came here on my once a month Trek to Roosevelt Field mall, and saw that Chick-fil-A just opened up! My kids love Chick-fil-A. Despite their prices that are higher than other fast food options, especially in the food court, I happen to like their kids meal options mainly for their toys. On this visit, we stood in line for about 5 minutes. (Don't be scared if you come here and you see the line is long, it moves pretty fast, especially when all the registers are manned.) We got our orders in, and our food was handed to us and another 3 minutes. My kids got the chicken strips kids meal, which was crispy, hot, and juicy. For two pieces of chicken strips, that were roughly 6 inches long, A fruit cup, and a chocolate milk, it still came to a little over $6. Now, that might be a few dollars more than what some parents are willing to pay for a kid's meal, but that was before I saw what the toy was. It was a pack of Table Topic cards, which were basically conversation starters. The kids chat amongst themselves using the table topic cards, which stimulate a dialogue between them. For the first time during one of our food court dinners, they weren't screaming for my phone at the end of their meal! I walked over to the kiosk and ask to see if I can buy the entire set. The restaurant manager, Joe Hawkins, got behind the counter, searched around the front end for them and presented me with the remaining cards in the series. That is service!! Him, and the girl at the counter Elaine, offered excellent service with a smile. I'm definitely coming back anytime I'm in the mall and hungry for a quick bite. Hot tip for parents, if your kids are driving me bonkers while you're trying to have your mail and keys, run, don't walk, to the Chick-fil-A here, and get whatever toy they're offering in their kids meal. They're usually stimulating, educational, and/ or academic. Only $1! read more

Chick-fil-A - Kids meal menu - Fast Food Near Me - Garden City, New York

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You can always expect the line to be a killer here but worth it. the staff are less friendlier than other locations which is annoying, you signed up for this kids! The quality of the food is standard with the other locations, plenty of space to sit at the mall too. Overall you'll get what you expect read more

So slow. Line of customers and employees just looking at you like you got four heads. I've never been to chik fila that operates in this manner ever. read more

I absolutely love Chick fil-a! I visited this location on Sunday, September 15, 2019. This review is not about the food at this location although everything was perfect. This review is about the excellent customer service. This mall location was packed. It took about 15 minutes to receive my order not because of any deficiencies on the behave of the staff/No it was just that many customers. All employees encountered was pleasant and very efficient. I was greeted, staff was helpful and everyone worked together to make sure each order was filled in a timely matter and each person received their order as requested. There was also a Manager assisting with handing out completed orders. Great customer service he engaged with everyone from the stroller to the elderly. He made sure everyone was greeted and left happy. This was customer services at its finest. read more

Chick-fil-A - Packed but still Phenomenal service. - Fast Food Near Me - Garden City, New York

I'm a huge Chick-fil-a fan and was a bit concerned about ordering in Roosevelt Field Mall, where lines at the dining hall can often get out of control (especially on a Saturday afternoon). Half expecting mobile orders not to be available, I was really pleased to see that I was able to still place a mobile order at this location! I placed the order from the Chick-fil-a app while walking over to the dining hall and then hit the "Prepare My Order" button as I approached the counter. This Chick-fil-a is also organized enough to have a separate line for mobile order pickup rather than a general pickup area. With one person in front of me, I waited maybe 30 seconds before the employee asked for my name. Less than a minute later, I had my food in hand (and a chocolate shake about 2 minutes later, since it does take a little bit of time to prepare it). How'd the food come out? It really was as expected! I had ordered a Chick-fil-a deluxe sandwich (with cheese), medium waffle fries and chocolate shake on this visit. All three lived up to the Chick-fil-a quality you'd come to expect (delicious). I was also very pleasantly surprised to see that they over-delivered on sauces. I had requested one BBQ and one honey mustard sauce via the app, and yet I had two of each in my to-go bag (more to enjoy at home). Staff here was not the best I've seen at a Chick-fil-a, but they were definitely more service-oriented than most food court employees. They also were sure to give the standard "my pleasure" response to my "thank you" (per Chick-fil-a service training). Overall, this place exceeded my expectations (with mobile order at least). Looking forward to this place being around for years to come. read more

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This is my 2nd go round at a Nassau County Location. I'm in love with their Hicksville location, so when I caught wind that they were bringing one to the mall, I got excited. I overheard some employees in JC Penney's talking about ordering on the mobile app as a quicker route than standing in line. I downloaded the app, paid with my Cash App Debit card (10% boost saves on the Tax !) and my order was ready. I did some shopping and then headed over to the food court. They must have GPS on the app because as soon as I stood in line the counter girl called my name and looked at me. I didn't even make it to the front yet. The lines were very long but the mobile pick up line, makes you feel like you're flying first class ! All the food was good. I enjoyed the Spicy Chicken with Jalapeño cheese along with an unsweetened tea and super food salad. My daughter enjoyed a kids meal with fruit and a chocolate shake. Their shakes never give you gas unlike many other places. read more

Came here the day after their opening and it was crazy packed but the staff made our experience pleasant and quick. While on line workers provided us with the menu to think about what we wanted. Then, there were other workers with tablets walking through the line taking your order so all you had to do was pay once you go to the front. This made all the difference, the line moved much quicker and every worker I came in contact with was helpful, patient, and professional. Two workers that were exceptionally helpful were Normaniquie and Austin. Normanique was working the cash register, she was smiling, and answered any questions we had. When we asked for extra sauces she had no problem and provided us with exactly what we needed. Austin delivered us our food when were in the "waiting area" of people who's food was ready. As you can imagine it was pretty crazy with so many people and so many food orders. But, Austin and Normanique were calm and professional under the pressure of such a busy crowd. I loved my experience here and will definitely return. When I saw the huge line and crowd I expected a very chaotic dining experience, but instead the staff here really know what they are doing! read more

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This is outrageous! I ordered chicken tenders and two frozen drinks. The chicken tenders came cold, and the drinks were nowhere to be found. I called them numerous times with no pick up. The drinks were expensive and I received no refund. Will not be ordering again. read more

My first time at this location I had the best experience with chick-fil-a staff. Especially Cadian she was so nice and helpful with my mobile order .although I was missing chicken sandwich Cadian swooped in and got my chicken sandwich super fast. read more

I always wish they had a drive through- I find myself coming here often and struggling but that's first world problems. I came here for the wrap but I usually sub with spicy chicken but unfortunately they have it premade here. I got the spicy chicken sandwich instead and it came out pretty fast. I was kinda disappointed in the quality of the sandwich - the chicken was overcooked (or it felt like it was refried twice). But I'll still come back because I love this place lol read more

Chick-fil-A - Fast Food Near Me - Garden City, New York

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I almost never write 1 star reviews, check my history. But if I'm writing a one star review, the place probably does deserve one star. Not talking about the food here, talking about the cashier. Chick-fil-a, known for its "hospitality" and great "customer service." The only thing this cashier was "great" at: rolling her eyes. Like okay I get it, you're 32 years old, working minimum wage since high school. How do I know this? There were two high school students in uniform in front of me, and this cashier decides to have a 5 minute small talk about how she went to their high school and graduated back in late 2000s. Sure seems like a high school I'm glad I didn't go to. I go to order half lemonade half ice tea. Price comes out to 2.99 plus tax. I thought the sign said 2.65 so I asked if that was the correct amount. To which she didn't answer but rolled her eyes next to her coworker. Then I saw lemonade was in fact 2.99-I said my mistake. This girl rolls her eye to her coworker again thinking I didn't see. Like okay, I get it. Your life's miserable, you aren't the most attractive but hey, least you can be is kind. This person then proceeds to give me a dirty look as I walk away thinking I don't notice. I've been raised in a Korean society where "nunchi" is the norm. I know when someone is giving me a dirty look I've written five stars at every Chick-fil-a I've been to. But this was the worst. The worst. read more

Gotta start by dodging the bullets of the loyal followers and say I am not a fan. With all the hype surrounding these places I REALLY wanted to be blown away or at least think it was better than average but neither happened. People work there are super nice and had the system locked down. I had the chicken sandwich combo and it was "eh". The bun was average, the piece of chicken was average size to small and a bit on the bland side. Makes the sandwich look a little skimpy. The pickles were also bland and had no zing. Fries were just ok. If there were no line and I was dying for a chicken sandwich-ok. Otherwise I'll pass. read more

Chick-fil-A - Chicken sandwich meal - Fast Food Near Me - Garden City, New York

I was in Roosevelt field mall, I wanted a salad. Other Chic Fil As had dropped the salad due to Covid, Roosevelt field didnt. Thank you so much!!! The salad was great dressing brought my wife and I closer together. We sat close too each other trying too compete for dressing drenched ingredients. My wife was right their salad is great! The Mall Chic Fil A , our new" to go spot". THANKS NATHAN!! read more

Brought my son here to try for the first time. He ordered the chick-fil-a delux meal which is their version of a chick sandwich with lettuce, tomatoes,cheese,& pickles; waffle fries, and a drink. I ordered the spicy southwest salad. Its regularly priced for mall food I would say. Once you order your food, you wait off to side to pick it up (similar to Dunkin Donuts). The waffles fries were the best part of the meal, however my son said he enjoyed his burger. I was not too thrilled about the salad. Nothing to rave about and/or continuously visit. Son:I think the chicken sandwich deluxe was good better than Popeyes read more

Such yummy food! The chicken, in the chicken sandwich was soo crispy, nice and the chicken nuggets tasted fresh, nice and warm.

Service was not what I expected for a Chick-fil-a bun on my chicken sandwich tasted old. Workers were not friendly at all just seemed like we were annoying them when we asked for condiments. read more

This is the best place to eat if you want to grab something quick!! Especially if you place a mobile order!! Highly recommended to do so!! I did not have to wait more than 5 minutes for my order after I hit prepare my order!! So quick & easy!! Don't be fooled by the line. I had ordered large waffle fries, small mac & cheese, & a small cookies & cream milkshake. Food came out first then the shake!! They have a separate line to the left for mobile order pickups. I wait longer for a milkshake at Rockets (also recommended). Eat eat eat!! read more

Chick-fil-A - Fast food even faster!! - Fast Food Near Me - Garden City, New York

Never tried it and decided to give it a go service was amazing my food tho who ever was on the fries salting this day 9/1/21 at around needs to be fired lol it's people with high blood pressure out here read more

Like the unique approach, but it's RIDICULOUS to download the app and not be able to access the menu! Even when you pick a location it's just a 1000 permission request and I want to call in an order and EAT!!!!!!!!!!!!! Like I do with regular restaurants!!! And don't even get me started with the "Parking lot! WITH PYLONS, CHIK FIL A TRAFFIC COPS, ARE YOU KIDDING ME? I'LL GET A DELI SANDWICH NEXT TIME!!!!!! read more

The line is beyond long, but the food is so worth the wait. The spicy chicken deluxe is my go to meal and it is always so juicy and delicious. I crave this just about every second of every day. The customer service is also amazing. The employees are always very friendly and even though there is a lot of people in the lines, they make everything go smoothly while keeping their cool. The only thing is I wish there was a larger waiting area because with so many people waiting for their food, it can get a bit crowded, but that just goes to show how many people love chick fil a. read more

Surprised me how much I liked the spicy chicken sandwich and waffle fries. Very friendly and fast service even with a large line of people. Affordable prices make it one of the best values in the food court. read more

Chick-fil-A - Spicy Chicken Sandwich meal w/ waffle fries and soda. Polynesian sauce. - Fast Food Near Me - Garden City, New York

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Pretty crowded spot, with lots of customers lined up and some store associates taking orders with iPads along the line. Service was fast considering the crowd. I had the grilled nuggets combo and shake. Great food, fast service, awesome! read more

Chick-fil-A - Fast Food Near Me - Garden City, New York

Honestly the best chicken sandwich ever! I loved going to the ones down south and I'm so glad that they opened one close by. It's a great way to get my Chick-Fil-A fix. Although they have a long line at certain times of the day don't be scared as the lines moves quickly. Also they have people who come out and will place your order on IPads and then all you're left to do is pay at the registers. Staff is very helpful and willing to help if there is any problems. A good side note is that if you'd like to skip the line, try placing a mobile order as the wait time is short and it also sends a notification when your order is ready straight to your phone. read more

I been to many chick fil a place and this is probably the worst. Ask for a spicy deluxe sandwich and this is what I got. Really?? Two pickles?? And chicken ???? Can they not afford lettuce and tomatoes?? read more

Chick-fil-A - Fast Food Near Me - Garden City, New York

Think back to when Wendys use to have good spicy chicken sandwiches. Yeah it's exactly the same, you're left with remorse at the end, wondering where you went wrong? Was it the free samples on the way to Chic Fil A getting to your head that you had to settle for mediocre fast food? Do yourself a favor and move on, maybe try the chicken sandwich at the Meltshop (they got tator tots) read more

Chick-fil-A - Spicy chicken 'deluxe' with coke/waffle fries - Fast Food Near Me - Garden City, New York

i have had nothing but the best quick serve experience at this chick-fil-a - food is always fresh hot and fantastic - even when the line is long the crew working here know how to get through it quickly without feeling rushed - i find everyone working here work very well together to make your experience as good as you get in disney world and that is a compliment ! read more

mobile orders w Chick-fil-A are fast! The staff members are kind and I'm honestly glad that Chick-fil-A finally came to Roosevelt field mall. I've been telling my friends that it should be at the mall for months and when it finally came, i was so excited! read more

Chick-fil-A - Fast Food Near Me - Garden City, New York

This location is constantly crowded, but it's Roosevelt field mall! What do you expect? However, I give props to the staff for being very speedy. Usually the wait time on food isn't long. This location also isn't as generous on giving sauce compared to the other locations I've been to. Also, I once had to wait 20 minutes because they forgot my order even though I notified them of it twice just for a simple "sorry :/". However, I'll give chick fil a another try. It's worth checking out. read more