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Chick-fil-A

3.5 (98 reviews)
Closed • 6:00 am - 10:00 pm
Updated 1 month ago

Chick-fil-A Photos

Business Info

CHICK-FIL-A ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Outdoor seating
Good for groups

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Recommended Reviews - Chick-fil-A

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As I stir my salad I found a hair in the bottom

I'm so grossed out luckily I found it first before I ate . I was stirring my salad and found the hair under neath the kale

April V.

Five Star service every single time. No matter how long the line is, the way these workers are trained to work, you will be out of the line, fully served in a minute. I am just in awe with this establishment, they get it right every time. That Cobb Salad is the nicest salad on the market, I order it most times for lunch. Great job guys.

Black color lettuce, spent about $35.00 at this place just ridiculous service now. Usually long wait anyway. Other ordered items were missing. Horrible experience

Spicy Southwest Salad No beans no corn
Card M.

The Chick-fil-A on Preston and Gary burns is a great CFA to stop by. They are similar to most Chick-fil-A which is a compliment. This one in particular has great customer service with quality food. The atmosphere is very calm and welcoming. There is a play area for the kids while you eat with friends. The drive-thru moves very quickly with a team outside to process your order. The only thing I will say is those fries don't get filled up enough for me! Overall a great Chick-fil-A!

Chick-fil-A Chicken Sandwich

Took less than 5min through the drive through! Hot fries, PERFECT sandwich, extra napkins, and smile at the window! Great vibes all around, glad this one is on my way home!

1/20/21- Wednesday
Joseph L.

1/20/2021- Wednesday@ 0947 Great customer service!!!! Always professional!!! Place is very clean :-)

Cindy T.

#ThankYou. Chick-fil-A Preston Road and Gary Burns. You guys are #TopNotch and the best #ChickfilA in the area! I come to your location just about every morning for #breakfast. Everyone is so nice, professional and friendly! No matter how long your drive thru lines get, you know how to serve them quickly and get them on their way! Thank you all for what you do! #BreakfastTeam #CFA #frisco #friscotx

Asked for a pimento spicy chicken sandwich with cheese and bacon, and this is how it came ... with the cheese and bacon on the side in a separate bowl. I've never seen y'all do this when I order it like this normally. Kind of a let down because if I have to dress my sandwich I might as well have been the one to make the sandwich on the line myself. Just kind of disappointing. I also called and asked to speak to the manager bc it's a $20 meal when ordering a bowl of soup and Madison brushed it off and informed me she will let the kitchen know..... Chick-Fil-A is one of the best fast food restaurants and I believe that under the correct management it can be!

Front
Yasmina G.

This Chick-fil-A is one of the biggest Chick-fil-As I've seen. They have a park for the little kids and they have amazing service. I ordered a club sandwich and it was delicious as always!

Sarah L.

We came in tonight for dinner and had an awesome experience! Everyone who works at this location is super nice. Our cashier Kamilah (I think that was her name) was super nice and even complemented my shoes. Food came out fast and was warm and delicious. The dining room was super clean and they were staying on top of it. We tried the new Cloudberry Sunjoy, just without the tea and it was AWESOME. Overall we will definitely be back at this location. Everything about it is great.

I have asked for spicy chicken sandwich. and they have put bacon in it. I will never ever order again. i dont know what all u add. it's really bad to eat here.

Glad I ordered the large fries to share.

This plagues me. Every chick-fil-a I go to, I order large fries and get the medium amount or less. No they aren't in the bag. Check your order here. Not the first time. Still bomb taste, just paid for more.

I love the Lord Loving Company!

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3 years ago

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2 years ago

This restaurant had very friendly staff and the food was great; no complaints. I will continue to order Chick-fil-A from this location.

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4 years ago

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Chick fil A

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6 years ago

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4 years ago

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6 years ago

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4 years ago

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2 years ago

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6 years ago

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3 years ago

Cheryl was very helpful help me open the doors and brought my tray great customer service

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7 years ago

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3 years ago

If you want to go to a clean, we'll managed Chick-fil-A, this location would be it. They are very well organized.

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2 years ago

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9 years ago

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8 years ago

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3 years ago

Ian was an absolute gem of a worker. Brought a smile to my face with his kindness. The gold standard of Chick-fil-A

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Page 1 of 3

Ask the Community - Chick-fil-A

Review Highlights - Chick-fil-A

“But the spicy chicken should be spicier also the honey should be more apparent on the honey pepper pimento sandwich.”

$6.86 Spicy Chicken Sandwich

Read more highlights

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3.3(70 reviews)
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The food was good! I would definitely come back. I got the Soul Bowl with oxtail, and everything…read morewas flavorful and delicious. The regular Soul Bowls are around $30, and mine came out to about $50 with the oxtail. The cornbread was more cake-like than traditional gritty/crumbly cornbread, but it was still really good! My only issue was the cashier. She seemed pretty confused about the pricing and unaware of the menu, so definitely check your receipt and make sure you're being charged correctly before paying. Overall, though, the FOOD was really good and I would come back to try more things!

Don't get me wrong, I WANT to like this place. It's been on my list for a little bit now and.. I…read morekind of wish it stayed on that list of places I've never been to. For the good parts, the guy taking our order was friendly and helpful, even gave us some recommendations and free sides because it was our first time. They also have some pretty good ambiance, nice music, good TV and ignoring the AI slop artwork in some places, has some somewhat cozy vibes. For the bad parts; everything else. Food took 40+ minutes to arrive and was mediocre at best.. Baked beans were just Bush's with some extra sausage and meat, potato salad was definitely store bought (or Sysco), fried okra was also sysco both in quality and taste. I got the brisket sandwich, and for $16 was awfully disappointing. Dry meat, untoasted bun, little to no sauce. Brisket mac and cheese was slightly better if not because the mac and cheese was much more palatable than the meat, and while I didn't get to try the pork chop and mashed potatoes, it didn't quite look it's best. Both the brisket mac and cheese and the pork chop were served in black plastic containers as well, which for to go I wouldn't mind, but for dining in... Pork chop was also supposed to come with cornbread, which never came. All-in-all, for a little over $60, I'm really not that impressed. Maybe we just got the wrong stuff, but it was all a massive disappointment.

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Dave's Hot Chicken

Dave's Hot Chicken

4.1(263 reviews)
3.9 mi
•$$

As far as fast food goes, this is pretty solid…read more Loving the vibes - staff have the logo on their hat, shirt, and all over the walls. The sauces are amazing. The spices in the chicken are amazing. The amount of pickles is funny. The fried mozzarella was solid. Pricy but really good, I want this again. Chicken sandwich was also quite nice. I can see why this place is popular

The food is, mostly, a 4-to-5. Over my two visits in a three-day period (one lunch, one dinner)…read morethere were only two quality issues. The first is an overall criticism that they are ridiculously stingy with their "Dave's sauce," both on the slider (nearly non-existent) and as a dipping sauce. For what they are charging for their food, they should be including a larger portion of sauce. I mean, they obviously know how large the tenders are, and the little cup is large enough to dip half of one tender...then you can pay for more (if you can even get to the counter - more on that in just a bit). The second quality issue was with the saucy bites. The breading on our order was borderline burned. The hot honey sauce seemed to nearly entirely poured on the bottom of the clamshell they were served in. I really like the tenders, and the bun for the slider is nicely sweet. I ordered mine without pickles or "Kale slaw," as both disgust me, but that's me. The service, however...that is why the rating is mid. The front-line staff collectively have no personality whatsoever. At lunch, our food was served in nice little baskets. At dinner, and may I say go in at dinner at your risk as the lobby and available seating is far too small for the abundance of traffic jamming up and blocking the entire order area with their heads in the clouds. It seems like the overall clientele is unaware of how standing in line and being courteous to others works. Our dinner meal, for dine-in mind you, was served in clamshell go containers. I find that insulting. It was a cold, drizzly evening, so no one was choosing to sit outside, but the seating area , again, is totally inadequate for the crowd size. Even were you to order your meal to-go through the app, you'd be forced to navigate through large groups who apparently think everyone needs to come inside to get a go-order. I honestly do not know if the hassles in the evening are worth returning for dinner, and that is our primarily time to eat out.

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Chick-fil-A - hotdogs - Updated October 2026

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