Cancel

    Open app

    Search

    Chick-fil-A

    3.5 (98 reviews)
    Open • 6:00 am - 10:00 pm
    Updated 1 month ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Good for kids

    You might also consider

    Recommended Reviews - Chick-fil-A

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    As I stir my salad I found a hair in the bottom

    I'm so grossed out luckily I found it first before I ate . I was stirring my salad and found the hair under neath the kale

    April V.

    Five Star service every single time. No matter how long the line is, the way these workers are trained to work, you will be out of the line, fully served in a minute. I am just in awe with this establishment, they get it right every time. That Cobb Salad is the nicest salad on the market, I order it most times for lunch. Great job guys.

    Black color lettuce, spent about $35.00 at this place just ridiculous service now. Usually long wait anyway. Other ordered items were missing. Horrible experience

    Spicy Southwest Salad No beans no corn
    Card M.

    The Chick-fil-A on Preston and Gary burns is a great CFA to stop by. They are similar to most Chick-fil-A which is a compliment. This one in particular has great customer service with quality food. The atmosphere is very calm and welcoming. There is a play area for the kids while you eat with friends. The drive-thru moves very quickly with a team outside to process your order. The only thing I will say is those fries don't get filled up enough for me! Overall a great Chick-fil-A!

    Chick-fil-A Chicken Sandwich

    Took less than 5min through the drive through! Hot fries, PERFECT sandwich, extra napkins, and smile at the window! Great vibes all around, glad this one is on my way home!

    1/20/21- Wednesday
    Joseph L.

    1/20/2021- Wednesday@ 0947 Great customer service!!!! Always professional!!! Place is very clean :-)

    Cindy T.

    #ThankYou. Chick-fil-A Preston Road and Gary Burns. You guys are #TopNotch and the best #ChickfilA in the area! I come to your location just about every morning for #breakfast. Everyone is so nice, professional and friendly! No matter how long your drive thru lines get, you know how to serve them quickly and get them on their way! Thank you all for what you do! #BreakfastTeam #CFA #frisco #friscotx

    Asked for a pimento spicy chicken sandwich with cheese and bacon, and this is how it came ... with the cheese and bacon on the side in a separate bowl. I've never seen y'all do this when I order it like this normally. Kind of a let down because if I have to dress my sandwich I might as well have been the one to make the sandwich on the line myself. Just kind of disappointing. I also called and asked to speak to the manager bc it's a $20 meal when ordering a bowl of soup and Madison brushed it off and informed me she will let the kitchen know..... Chick-Fil-A is one of the best fast food restaurants and I believe that under the correct management it can be!

    Front
    Yasmina G.

    This Chick-fil-A is one of the biggest Chick-fil-As I've seen. They have a park for the little kids and they have amazing service. I ordered a club sandwich and it was delicious as always!

    Sarah L.

    We came in tonight for dinner and had an awesome experience! Everyone who works at this location is super nice. Our cashier Kamilah (I think that was her name) was super nice and even complemented my shoes. Food came out fast and was warm and delicious. The dining room was super clean and they were staying on top of it. We tried the new Cloudberry Sunjoy, just without the tea and it was AWESOME. Overall we will definitely be back at this location. Everything about it is great.

    I have asked for spicy chicken sandwich. and they have put bacon in it. I will never ever order again. i dont know what all u add. it's really bad to eat here.

    Glad I ordered the large fries to share.

    This plagues me. Every chick-fil-a I go to, I order large fries and get the medium amount or less. No they aren't in the bag. Check your order here. Not the first time. Still bomb taste, just paid for more.

    I love the Lord Loving Company!

    See all

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Luis M.
    4
    126
    129

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Gigi W.
    163
    63
    10

    1 year ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    5 years ago

    Helpful 2
    Thanks 0
    Love this 4
    Oh no 0
    Photo of Alan B.
    1
    113
    36

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    This restaurant had very friendly staff and the food was great; no complaints. I will continue to order Chick-fil-A from this location.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tito K.
    57
    522
    865

    2 years ago

    Business owner information

    Photo of Chick fil A

    Chick fil A

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joseph L.
    27
    707
    10228

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Sarah L.
    0
    71
    153

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Corey L.
    570
    181
    705

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Chip S.
    291
    286
    874

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Chick fil A

    Chick fil A

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jo P.
    0
    63
    1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Cheryl was very helpful help me open the doors and brought my tray great customer service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Julie D.
    158
    339
    124

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    If you want to go to a clean, we'll managed Chick-fil-A, this location would be it. They are very well organized.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Ian was an absolute gem of a worker. Brought a smile to my face with his kindness. The gold standard of Chick-fil-A

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Gary G.
    0
    47
    53

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    “But the spicy chicken should be spicier also the honey should be more apparent on the honey pepper pimento sandwich.”

    $6.86 Spicy Chicken Sandwich

    Read more highlights

    You might also consider

    Dave's Hot Chicken

    Dave's Hot Chicken

    4.1(262 reviews)
    3.9 mi
    •$$

    As far as fast food goes, this is pretty solid…read more Loving the vibes - staff have the logo on their hat, shirt, and all over the walls. The sauces are amazing. The spices in the chicken are amazing. The amount of pickles is funny. The fried mozzarella was solid. Pricy but really good, I want this again. Chicken sandwich was also quite nice. I can see why this place is popular

    The food is, mostly, a 4-to-5. Over my two visits in a three-day period (one lunch, one dinner)…read morethere were only two quality issues. The first is an overall criticism that they are ridiculously stingy with their "Dave's sauce," both on the slider (nearly non-existent) and as a dipping sauce. For what they are charging for their food, they should be including a larger portion of sauce. I mean, they obviously know how large the tenders are, and the little cup is large enough to dip half of one tender...then you can pay for more (if you can even get to the counter - more on that in just a bit). The second quality issue was with the saucy bites. The breading on our order was borderline burned. The hot honey sauce seemed to nearly entirely poured on the bottom of the clamshell they were served in. I really like the tenders, and the bun for the slider is nicely sweet. I ordered mine without pickles or "Kale slaw," as both disgust me, but that's me. The service, however...that is why the rating is mid. The front-line staff collectively have no personality whatsoever. At lunch, our food was served in nice little baskets. At dinner, and may I say go in at dinner at your risk as the lobby and available seating is far too small for the abundance of traffic jamming up and blocking the entire order area with their heads in the clouds. It seems like the overall clientele is unaware of how standing in line and being courteous to others works. Our dinner meal, for dine-in mind you, was served in clamshell go containers. I find that insulting. It was a cold, drizzly evening, so no one was choosing to sit outside, but the seating area , again, is totally inadequate for the crowd size. Even were you to order your meal to-go through the app, you'd be forced to navigate through large groups who apparently think everyone needs to come inside to get a go-order. I honestly do not know if the hassles in the evening are worth returning for dinner, and that is our primarily time to eat out.

    Photos
    Dave's Hot Chicken
    Dave's Hot Chicken
    Dave's Hot Chicken

    See all

    Chick-fil-A - hotdogs - Updated October 2026

    Loading...
    Loading...
    Loading...