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    Chick-fil-A

    3.5 (98 reviews)
    Closed • 6:00 am - 10:00 pm
    Updated 1 month ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Outdoor seating
    Good for groups

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    Recommended Reviews - Chick-fil-A

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    As I stir my salad I found a hair in the bottom

    I'm so grossed out luckily I found it first before I ate . I was stirring my salad and found the hair under neath the kale

    April V.

    Five Star service every single time. No matter how long the line is, the way these workers are trained to work, you will be out of the line, fully served in a minute. I am just in awe with this establishment, they get it right every time. That Cobb Salad is the nicest salad on the market, I order it most times for lunch. Great job guys.

    Black color lettuce, spent about $35.00 at this place just ridiculous service now. Usually long wait anyway. Other ordered items were missing. Horrible experience

    Spicy Southwest Salad No beans no corn
    Card M.

    The Chick-fil-A on Preston and Gary burns is a great CFA to stop by. They are similar to most Chick-fil-A which is a compliment. This one in particular has great customer service with quality food. The atmosphere is very calm and welcoming. There is a play area for the kids while you eat with friends. The drive-thru moves very quickly with a team outside to process your order. The only thing I will say is those fries don't get filled up enough for me! Overall a great Chick-fil-A!

    Chick-fil-A Chicken Sandwich

    Took less than 5min through the drive through! Hot fries, PERFECT sandwich, extra napkins, and smile at the window! Great vibes all around, glad this one is on my way home!

    1/20/21- Wednesday
    Joseph L.

    1/20/2021- Wednesday@ 0947 Great customer service!!!! Always professional!!! Place is very clean :-)

    Cindy T.

    #ThankYou. Chick-fil-A Preston Road and Gary Burns. You guys are #TopNotch and the best #ChickfilA in the area! I come to your location just about every morning for #breakfast. Everyone is so nice, professional and friendly! No matter how long your drive thru lines get, you know how to serve them quickly and get them on their way! Thank you all for what you do! #BreakfastTeam #CFA #frisco #friscotx

    Asked for a pimento spicy chicken sandwich with cheese and bacon, and this is how it came ... with the cheese and bacon on the side in a separate bowl. I've never seen y'all do this when I order it like this normally. Kind of a let down because if I have to dress my sandwich I might as well have been the one to make the sandwich on the line myself. Just kind of disappointing. I also called and asked to speak to the manager bc it's a $20 meal when ordering a bowl of soup and Madison brushed it off and informed me she will let the kitchen know..... Chick-Fil-A is one of the best fast food restaurants and I believe that under the correct management it can be!

    Front
    Yasmina G.

    This Chick-fil-A is one of the biggest Chick-fil-As I've seen. They have a park for the little kids and they have amazing service. I ordered a club sandwich and it was delicious as always!

    Sarah L.

    We came in tonight for dinner and had an awesome experience! Everyone who works at this location is super nice. Our cashier Kamilah (I think that was her name) was super nice and even complemented my shoes. Food came out fast and was warm and delicious. The dining room was super clean and they were staying on top of it. We tried the new Cloudberry Sunjoy, just without the tea and it was AWESOME. Overall we will definitely be back at this location. Everything about it is great.

    I have asked for spicy chicken sandwich. and they have put bacon in it. I will never ever order again. i dont know what all u add. it's really bad to eat here.

    Glad I ordered the large fries to share.

    This plagues me. Every chick-fil-a I go to, I order large fries and get the medium amount or less. No they aren't in the bag. Check your order here. Not the first time. Still bomb taste, just paid for more.

    I love the Lord Loving Company!

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    3 years ago

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    2 years ago

    This restaurant had very friendly staff and the food was great; no complaints. I will continue to order Chick-fil-A from this location.

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    6 years ago

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    6 years ago

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    3 years ago

    Cheryl was very helpful help me open the doors and brought my tray great customer service

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    3 years ago

    If you want to go to a clean, we'll managed Chick-fil-A, this location would be it. They are very well organized.

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    9 years ago

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    3 years ago

    Ian was an absolute gem of a worker. Brought a smile to my face with his kindness. The gold standard of Chick-fil-A

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    Page 1 of 3

    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    “But the spicy chicken should be spicier also the honey should be more apparent on the honey pepper pimento sandwich.”

    $6.86 Spicy Chicken Sandwich

    Read more highlights

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    Dave's Hot Chicken

    Dave's Hot Chicken

    4.1(262 reviews)
    3.9 mi
    •$$

    As far as fast food goes, this is pretty solid…read more Loving the vibes - staff have the logo on their hat, shirt, and all over the walls. The sauces are amazing. The spices in the chicken are amazing. The amount of pickles is funny. The fried mozzarella was solid. Pricy but really good, I want this again. Chicken sandwich was also quite nice. I can see why this place is popular

    The food is, mostly, a 4-to-5. Over my two visits in a three-day period (one lunch, one dinner)…read morethere were only two quality issues. The first is an overall criticism that they are ridiculously stingy with their "Dave's sauce," both on the slider (nearly non-existent) and as a dipping sauce. For what they are charging for their food, they should be including a larger portion of sauce. I mean, they obviously know how large the tenders are, and the little cup is large enough to dip half of one tender...then you can pay for more (if you can even get to the counter - more on that in just a bit). The second quality issue was with the saucy bites. The breading on our order was borderline burned. The hot honey sauce seemed to nearly entirely poured on the bottom of the clamshell they were served in. I really like the tenders, and the bun for the slider is nicely sweet. I ordered mine without pickles or "Kale slaw," as both disgust me, but that's me. The service, however...that is why the rating is mid. The front-line staff collectively have no personality whatsoever. At lunch, our food was served in nice little baskets. At dinner, and may I say go in at dinner at your risk as the lobby and available seating is far too small for the abundance of traffic jamming up and blocking the entire order area with their heads in the clouds. It seems like the overall clientele is unaware of how standing in line and being courteous to others works. Our dinner meal, for dine-in mind you, was served in clamshell go containers. I find that insulting. It was a cold, drizzly evening, so no one was choosing to sit outside, but the seating area , again, is totally inadequate for the crowd size. Even were you to order your meal to-go through the app, you'd be forced to navigate through large groups who apparently think everyone needs to come inside to get a go-order. I honestly do not know if the hassles in the evening are worth returning for dinner, and that is our primarily time to eat out.

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    Dave's Hot Chicken
    Dave's Hot Chicken
    Dave's Hot Chicken

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    Jollibee - Had to try it!

    Jollibee

    3.3(566 reviews)
    9.3 mi
    •$$

    Very good food I love it…read moreService is fast Friendly staff Come and get chicken and fries

    I really wanted to try this place but after placing an online order for the family and then waiting…read more20 mins in the restaurant- only to be told that they are an hour behind. We wait another 25 mins and are THEN told that they cancelled our order and will refund us. Really?? Just like that? No offer to give us a beverage for all of our time and energy we just wasted? Contacted customer service to see if they could make it "right" and all we got was a "we are working on improving" really? I bet they tossed out a ton of food that day; when they could have just given it to us while we were waiting -- like hey" what did you order?" Me" 4 sandwiches, 4 drinks and 4 sides " - them" ok , here you go- Bye!" ! What a waste. The entire episode was ridiculous and we were very hungry! The young ladies behind the counter were overwhelmed and looked clueless as they called out names for walk-in orders, yet nobody showed up to picked them up. Meanwhile the rest of us were standing around looking like idiots for nearly an hour waiting for our online order. So serving people inside took precedence and online customers were relegated to some odd combo of a numeric code and guest order code on a display screen. Some had codes and partial names. Nobody in the crowd understood the code/code & name/code. It was a big guessing game. Why didn't someone take charge? I could have gone behind the counter and filled orders faster for online with whatever was left for those who didn't pick up in house orders! And don't get me started on the mounds of chicken just sitting under the lights waiting to be packaged up! The entire scene was like an I Love Lucy episode with the chocolates loading up the packaging ramp and no customers were able to eat

    Photos
    Jollibee
    Jollibee - It's the only way to eat it.

    It's the only way to eat it.

    Jollibee

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    Wulf Burger - Double patty with sweet potato fries.

    Wulf Burger

    4.1(450 reviews)
    2.0 mi
    •$$

    I really like Wulf Burger! I only get Wulf through doordash, and I've ordered it for delivery a lot…read moreand the food is always excellent, fresh, and hot! The signature Wulf Burger with the red, beef flavored bun is superb!!! It is so good! The bun flavoring really makes a difference and enhances the taste of the burther. The fries are also really good! I highly recommend Wulf Burger, and one of these days I'll actually go to the restuarant to see it in person for a change.

    I gotta say the inside looks like this comic book burger spots. Super small but staff was nice and…read morefriendly. I love how you can see everything being made right there and you can tell they care about presentation too. They basically build your burger out in the front and saw the cook personally adjust the bun to make it centered so you know they care here. Food wise, I got the original wulf burger with an extra patty making it 3 patties total and I also got a side of extra crispy sweet potato fries. Only thing bringing the score down was the pickles. Don't get me wrong. Pickles on a burger aren't my thing but if I do eat it, it really depends on the type of pickle. I personally don't like sweet pickles in general and if it's in my burger it throws off my appetite. I did order with no pickles but they forgot to keep it out. With that being said, I think they use the sweet butter pickles which I do not like at all but with taking them out myself, I wasn't able to taste it at all which was a plus. Burger itself was amazing and well seasoned. I won't say it rocked my world because I've had better but this one was a solid 8.5/10. Sweet potato fries were top notch as well. I think they put sugar on it but wasn't overly sweet because I think it was also salted. Nice balance. I always get my fries extra crispy/well done at different places and when they have sweet potato fries, they almost always burn them but not this time. They were perfectly crispy and soft inside. 10/10 fries. I got two sauces. The house sauce and the sriracha ranch. House sauce was 10/10. I think it's like garlic mustard aioli and it was too good. I don't like mustard on my burger but the tangyness was super subtle and paired well. Sriracha ranch was okay. 4/10 because it was a little runny and honestly tasted a little watered down. If I could go back, I'd just stick to the house sauce. Overall experience was great and would definitely come back. Great service, staff, food and atmosphere. Just watching the food being cooked/made and smelling the burger just makes you want it more. GOOD EATS AND GET THAT MEAT

    Photos
    Wulf Burger - Entrance

    Entrance

    Wulf Burger - Junior burger with regular fries! Good for kids or a smaller eater.

    Junior burger with regular fries! Good for kids or a smaller eater.

    Wulf Burger - The Chickz

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    The Chickz

    Chick-fil-A - hotdogs - Updated October 2026

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