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Chick-fil-A

3.5 (98 reviews)
Special Hours 8:00 am - 8:00 pm
Updated 2 weeks ago

Chick-fil-A Fast Food Restaurant Photos

Business Info

CHICK-FIL-A ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for kids
Outdoor seating

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Recommended Reviews - Chick-fil-A

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Reviews With Photos

As I stir my salad I found a hair in the bottom

I'm so grossed out luckily I found it first before I ate . I was stirring my salad and found the hair under neath the kale

Black color lettuce, spent about $35.00 at this place just ridiculous service now. Usually long wait anyway. Other ordered items were missing. Horrible experience

April V.

Five Star service every single time. No matter how long the line is, the way these workers are trained to work, you will be out of the line, fully served in a minute. I am just in awe with this establishment, they get it right every time. That Cobb Salad is the nicest salad on the market, I order it most times for lunch. Great job guys.

Spicy Southwest Salad No beans no corn
Card M.

The Chick-fil-A on Preston and Gary burns is a great CFA to stop by. They are similar to most Chick-fil-A which is a compliment. This one in particular has great customer service with quality food. The atmosphere is very calm and welcoming. There is a play area for the kids while you eat with friends. The drive-thru moves very quickly with a team outside to process your order. The only thing I will say is those fries don't get filled up enough for me! Overall a great Chick-fil-A!

Chick-fil-A Chicken Sandwich

Took less than 5min through the drive through! Hot fries, PERFECT sandwich, extra napkins, and smile at the window! Great vibes all around, glad this one is on my way home!

John J.

Well, I'm not sure how you really review a fast food restaurant but Yelp won't leave me alone about it so here we go!! I almost always order via the mobile app so i get reward points and status as a Red member because being special and elite is very important to me. The rewards are great and i have gotten enough points to redeem a free item almost every trip now. Since most Chic Fil A drive through a are usually super busy i like to do the curb side pickup on the app and saves a lot of time!! The orders have been brought out and never had an error either!! The best part it is "Their (my) Pleasure" to bring my food to me!! Always a win here.

1/20/21- Wednesday
Joseph L.

1/20/2021- Wednesday@ 0947 Great customer service!!!! Always professional!!! Place is very clean :-)

Cindy T.

#ThankYou. Chick-fil-A Preston Road and Gary Burns. You guys are #TopNotch and the best #ChickfilA in the area! I come to your location just about every morning for #breakfast. Everyone is so nice, professional and friendly! No matter how long your drive thru lines get, you know how to serve them quickly and get them on their way! Thank you all for what you do! #BreakfastTeam #CFA #frisco #friscotx

Asked for a pimento spicy chicken sandwich with cheese and bacon, and this is how it came ... with the cheese and bacon on the side in a separate bowl. I've never seen y'all do this when I order it like this normally. Kind of a let down because if I have to dress my sandwich I might as well have been the one to make the sandwich on the line myself. Just kind of disappointing. I also called and asked to speak to the manager bc it's a $20 meal when ordering a bowl of soup and Madison brushed it off and informed me she will let the kitchen know..... Chick-Fil-A is one of the best fast food restaurants and I believe that under the correct management it can be!

Front
Yasmina G.

This Chick-fil-A is one of the biggest Chick-fil-As I've seen. They have a park for the little kids and they have amazing service. I ordered a club sandwich and it was delicious as always!

I have asked for spicy chicken sandwich. and they have put bacon in it. I will never ever order again. i dont know what all u add. it's really bad to eat here.

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3 years ago

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1 year ago

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2 years ago

This restaurant had very friendly staff and the food was great; no complaints. I will continue to order Chick-fil-A from this location.

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5 years ago

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3 years ago

Cheryl was very helpful help me open the doors and brought my tray great customer service

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6 years ago

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3 years ago

If you want to go to a clean, we'll managed Chick-fil-A, this location would be it. They are very well organized.

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5 years ago

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7 years ago

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3 years ago

Ian was an absolute gem of a worker. Brought a smile to my face with his kindness. The gold standard of Chick-fil-A

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9 years ago

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Ask the Community - Chick-fil-A

Review Highlights - Chick-fil-A

No matter how long your drive thru lines get, you know how to serve them quickly and get them on their way!

Mentioned in 6 reviews

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Babe's Chicken Dinner House - Fried chicken

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4.2(1.3k reviews)
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If there was ever a dinner experience I would recommend to anyone visiting Dallas it would be…read moreBabe's! This was out first time at Babe's and let me just say...OMG! I have never experienced anything like it! For starters, the staff was phenomenal! Our waitress was so sweet! And while we were enjoying our feast, they even broke out into dance! LOL! Dinner and a show! I will say, there is no menu...I know, bare with me! But the entire meal is family style, and all you choose is your protein which is then brought out family style as well enough to feed the table! At first I couldn't believe it and then they brought out the salad and then followed all the sides! And I am talking mash potatoes, green beans, biscuits, gravy, corn! It was endless! And sure enough when we finished something, it was quickly picked up and refilled! I ordered the catfish and my partner got fried chicken and let me just say...10/10! They brought out the crispiest fried fish and chicken ever and it was enough to feed us both with leftovers! I would definitely recommend this place for any family celebration or outing with friend! It was a perfect dinner! We cannot wait to return!

It had been years since my last visit here and I remembered really enjoying it the first time…read more Unfortunately, this return visit got off to a rocky start. When I arrived, I was waiting on two family members who were about 10 minutes away, so I went ahead to put our name in. The hostess told me I could go right in, which made it seem like a table was ready, but she never took my name or wrote anything down. After I explained I was waiting for two others, she said "okay" and then started taking names and numbers from other parties, leaving me off to the side without her saying anything else. It was odd, so I sat down. After sitting for maybe 5-7 minutes, I noticed she was taking names for parties of 2 and 3, which was confusing. When I asked about it, she said she already had my party and name even though she had never taken it. At that point, it felt like the Chinese restaurant episode of Seinfeld, where somehow you're waiting but also not really on the list. She finally took my name for a party of three and quoted a 30-45 minute wait, without accounting for the time already lost. My family members arrived shortly after, and we still waited another 20 minutes or so. Once we were seated, the service didn't improve much. Our server was extremely slow, and everything came out at once. We barely had time to get drinks, salads, or biscuits before the food arrived. Refills and additional requests felt more burdensome than attentive. While the food and drinks themselves were great, the overall service felt very disorganized and subpar.

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Babe's Chicken Dinner House
Babe's Chicken Dinner House
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Dave's Hot Chicken

Dave's Hot Chicken

4.1(257 reviews)
3.9 mi
$$

Dave's Hot Chicken is tender and crispy! I ordered the small…read moretop-loaded fries, 10-piece Dave's Bites, and a spicy slider. The fries were perfect with the veggies and sauces -- not too thin or too thick, so they paired really well with all the toppings. I personally prefer the non-spicy chicken. It was tender, juicy, and crispy. The spicy chicken tasted more like fajita-style seasoning.

The food is, mostly, a 4-to-5. Over my two visits in a three-day period (one lunch, one dinner)…read morethere were only two quality issues. The first is an overall criticism that they are ridiculously stingy with their "Dave's sauce," both on the slider (nearly non-existent) and as a dipping sauce. For what they are charging for their food, they should be including a larger portion of sauce. I mean, they obviously know how large the tenders are, and the little cup is large enough to dip half of one tender...then you can pay for more (if you can even get to the counter - more on that in just a bit). The second quality issue was with the saucy bites. The breading on our order was borderline burned. The hot honey sauce seemed to nearly entirely poured on the bottom of the clamshell they were served in. I really like the tenders, and the bun for the slider is nicely sweet. I ordered mine without pickles or "Kale slaw," as both disgust me, but that's me. The service, however...that is why the rating is mid. The front-line staff collectively have no personality whatsoever. At lunch, our food was served in nice little baskets. At dinner, and may I say go in at dinner at your risk as the lobby and available seating is far too small for the abundance of traffic jamming up and blocking the entire order area with their heads in the clouds. It seems like the overall clientele is unaware of how standing in line and being courteous to others works. Our dinner meal, for dine-in mind you, was served in clamshell go containers. I find that insulting. It was a cold, drizzly evening, so no one was choosing to sit outside, but the seating area , again, is totally inadequate for the crowd size. Even were you to order your meal to-go through the app, you'd be forced to navigate through large groups who apparently think everyone needs to come inside to get a go-order. I honestly do not know if the hassles in the evening are worth returning for dinner, and that is our primarily time to eat out.

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Dave's Hot Chicken
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Clutch City Cluckers - Frisco

Clutch City Cluckers - Frisco

4.2(33 reviews)
4.1 mi

I ordered the chicken wrap via uber eats and it was amazing!! The chicken was well seasoned and the…read moresauce tastes better than canes. The fries were very crisp and also seasoned.

Clutch City has been open for only a few months so maybe there's not enough buzz about them, but…read morethe restaurant was empty on a Tuesday evening. The service was slow and I do not believe they got our order correct. It took 25+ minutes for our food to come out. Again, we were the only ones there. The Chicken Tenders were massive especially if you ordered two in a sandwich. I didn't like the heavy breading and the hottest spice level was not hot enough. When I asked for the spice level to be Cluck It Like It's Hot, it was less spicy than my friend's Extra Hot. The cashier even looked at me as if I was crazy when I ordered the spiciest level. So sad that it was underwhelming. The Chicken Wings (Buffalo Hot) was not spicy and the breading was too heavy as well. It tasted like Frank's Hot Sauce. No extra pizzazz. The Loaded Cheese Fries was a huge disappointment because the cheese tasted like nacho cheese from a gallon can. However, the French Fries were crispy and seasoned well enough. I think the Ranch was too thick, though. The best thing of the night was the Biscoff Shake. You definitely have to give their milkshakes a try. The most confusing thing about the menu is that their #1 entree is called Cluck It Like It's Hot which they also named a spice level. Why??

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Clutch City Cluckers - Frisco
Clutch City Cluckers - Frisco
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