Chic Fil-A is now opened since the remodel. It seems like they put up Ceiling Fans on the Patio and have new Patio Furniture. It seems a little bigger. The inside seems to have more seating area but not that much. The Booths seemed to have more Cushion and new upholsterd seats along with painted wood paneling. My Chic-Fil-A Sandwich was spot on, crispy and thick on fresh Bun with just the right amount of Pickles. Waffle Fries were really crispy and I loved my Diet DP. Manager in training was ready to get my refill. Seems like there's a lot more Latinos in the house. read more

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First time in this area and the service was so quick and all my items were accurately served. I got a mac and cheese, cup of chicken noodle soup, an ice cream and lemonade. Waffle fries can't be missed! read more

My favorite CFA location is back open for business as of 10:30 this morning. By sheer dumb luck, I stopped by to see if they were open. All the old gang was here, plus a few new faces. The phone app was offline, which meant I needed to order from the counter. No big deal! The order-taker was competent and friendly. I ordered two spicy CFA sandwiches and an unsweetened tea. Very hot, fresh, and delicious. So happy this location is back open after the remodel. Speaking of remodels, the new look of the restaurant is absolutely fabulous. Please eat here...best o e in Fort Worth. read more

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Just left the drive-through that was recently, remodeled at the Chick-fil-A at Montgomery Plaza. Based on visits before the remodel, I could expect to place my order and receive it in no more than five minutes regardless of how many people were in line. This time it took 15 minutes to receive my order, which was a frosted diet lemonade. I hope whoever designed the new drive-through stops drinking soon. It's a mess! read more

Absolute delight. I love how you know exactly what to expect. My favorite item is the chicken sandwich paired with the Chick-fil-A sauce. We even got to see the Chick-fil-A cow, which made the visit extra fun. read more

Chick-fil-A - Chick fil a cow - Fast Food Near Me - Fort Worth, Texas

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Montgomery plaza chick-fi-la Needs to up there game and train their employees better. I stayed in the line for over 30 minutes and when I got to the window they couldn't find my order and I had to drive off without my food. They seriously need to do better. read more

Not a fan of the chicken sandwich. It's odd because I enjoy their chicken nuggets. The waffle fries were decent. What wowed me was the chocolate fudge brownie and vanilla icedream cone. The chocolate fudge brownie was rich and moist. The icedream was rich and creamy. Both are a perfect treat for a warm day. The establishment was kept clean and customer service was fast. read more

Chick-fil-A - Vanilla icedream cone - Fast Food Near Me - Fort Worth, Texas

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The staff is so kind and helpful! It's like eating in the 90s when people were nice! I felt comfortable eating in the restaurant. Food was great but the hospitality was even better! Give them a raise please! read more

This has to be the Chick-fil-A with the slowest drive thru I've experienced. And it's consistently slow. I moved to the area three months ago and keep randomly giving it a shot and it's every time. The staff is super friendly, but they need to find out what other chicfilas are doing to get things going, especially on the busy times. The tea is always on point! However if I get two drinks they always give me a two drink - drink carrier, which is just awkward as most cars have two cup holders but there is no way to gracefully carry a two drink - drink carrier or set it in your seat without tipping over, Seems like a waste of cardboard. Again, friendly staff especially the morning crew, but wish the drive through was more efficient like other locations. read more

Ordered catering/delivery from this Montgomery Plaza location for delivery today at 11:00 for an 11:30 lunch. Received without the fruit cups and any sauces for the chicken nuggets. Called and was on hold for 10-15 minutes as they were trying to find my order. Was told "sorry" can I deliver them as soon as we can. Arrived at noon for an 11:30 lunch - too little too late. No real apologize other then "sorry" and no attempt to appease (knock off some of the price, etc.). Lousy customer service Will never order from this location again and heard from others atlocation my business that they mess up a lot. Told to order from the Stockyards location to get it right. read more

Fire this manager as fast as you can. 25 minutes in morning drive up waiting for a 4 count mini.

Customer service is horrible! Lack of everything. They always take long and employees just never seem to be happy to greet their guests.

Ordered a sandwhich meal here, the bread was much too thin and soggy. Messed up on the sauces by giving us Polynesian instead of bbq sauce. Not the best experience read more

This chick fil a is the worst in the area. It's the closest one to all of medical district and everything between quality control to customer service lacks. Immensely. They take forever to get your food (even and especially if it's a mobile), they fail to deliver any orders placed directly through them, they don't answer the phones, and their store manager is not good at running the store. I waited two hours for a delivery order that never showed, I called the store multiple times and kept getting hung up on, and they provided no solution. So I got not food and have to wait on my refund. read more

This is the 3rd time I have ordered after 7pm and my order has been messed up. Going during lunch or breakfast is fine, but don't expect to place a mobile order and night and it to be correct read more

Timer set on this double line drive thru situation. Rush hour is evidently at 2:30 as well. From start to finish of a very long line... 28 minutes 45 seconds. I liked it better when humans were taking the orders and a single line...Slowest then was 7min. read more

Chick-fil-A - The line after 5 minutes not moving. - Fast Food Near Me - Fort Worth, Texas

I did not eat there but I like chik fil a So i think it would be really good so there you go slay read more

Genuinely the worst Chic Fila I've EVER been to. Rude staff and terrible customer service. Would recommend going to another location. Never again! read more

Due to covid service has really dropped at this location. I placed my order thru the app and got it for in restaurant pick up. The wait for pick up was at least 25 minutes which is horrible especially when their menu is made for quick service. Also for being known as a restaurant with high cleaning standards I'm kind of disappointed that they have yet to open the lobby. Very dissatisfied visit and this location has lost that Chik fil A flair. read more

Chick-fil-A - ows a man standing in front of a door - Fast Food Near Me - Fort Worth, Texas

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Hands down the WORST location in Fort Worth. They act as if they are bothered by customers in the drive through. They will skip cars and when you let them know at the window they act like they are bothered to take the order at the window. The people they hire at this specific location suck! read more

Service was amazing. However, it looks like I just received a large chicken tender for the chicken on my biscuit. It's not proportioned correctly. There's more biscuit than there is chicken. A little disappointed. read more

Chick-fil-A - Spicy Chicken Biscuit - Fast Food Near Me - Fort Worth, Texas

The chicken sandwich was delicious af i cant wait to go back bvfjhvbdj,dvhjdvgjdsvn dgbjhdsgebfvhhhhhhhhje

The rating is for the lady that at 3:00 today was standing out at the drive thru taking orders. I can not remember her name but her attitude was absolutely amazing even though it is cold enough to get uncomfortable after awhile standing outside. She made great conversation while taking the order and definitely gave us a good laugh when ordering! This was above average customer service for the drive thru and would say she deserves some recognition! Im so sorry we forgot your name but this Eryca and Steve writing you read more

This is my 3rd asking for the Southwest Salad with no tomatoes and no corn please and this time they gave me fried chicken with tomatoes and corn. I don't know if the service just doesn't bother to get the order correct or if they don't listen. I ask for the same thing at the Presidio Junction location and they get it right every-time. I waste my gas every time returning the salad just so they can get it correct. read more

Good food and service. Food is always fresh and fast service. Best managed fast food franchise.

As I read through other people's reviews, I realize how spoiled and entitled we have become as a people and a nation. There's millions upon millions of people in the world that don't have access to clean water or fresh food, and here we are nit picking about the most unimportant little things. I feel ashamed to be a human sometimes. The food is good, the service is friendly. 5 stars. read more

Went to get my breakfast - bit into my chicken and saw this. Never coming back. Very disappointing and majorly grossed me out. read more

Chick-fil-A - Chick-fil-A Chick-n-Minis - Fast Food Near Me - Fort Worth, Texas

Absolutely the worst Chick-Fil-A location in America. I am convinced that the people running this one must have came from Whataburger because it is THAT slow. Whataburger at least you know ahead of time that you will be there a while, but Chick-Fil-A? No other location is like this. Efficiency is one of the companies best attributes, but it is almost like this franchisee stayed home hung over on efficiency day after staying out too late. Here we are with five people with iPads to take orders on, but the only thing happening is two taking orders (both in the same line) while the other three sit around talking. Talk about a waste of resources. Breakdown: One star because you have to leave at least one star. Second star because it is Chick-Fil-A and legit food. Zero additional for this location because it is that worthless. read more

Chick-fil-A - Fast Food Near Me - Fort Worth, Texas

Love love love Chick-fil-A!!!! Spicy chicken sandwich deluxe all the way! ;) read more

Chick-fil-A - Fast Food Near Me - Fort Worth, Texas

Don't expect to get breakfast here after 10:30am.... I seriously love chick fil a but this location is horrible..... 8/20/21 I waiting in line for 10 mins and once I was able to place my order the lady switch the menu and said we are done serving breakfast.. SO ANNOYING. I don't understand why this location is at 10:30 but others are at 11am??? read more

Oh my gosh. I'm a huge Chick fil a fan! I eat it 2 or 3 times a week. I've only eaten at this location twice but NEVER AGAIN. It always seems so packed but it's because they're so dang slooooow!! Tonight we had dinner at the Montgomery Street location. It took about 20 minutes to get my number 1 that was not special ordered. Just a #1! My sandwich was SO dry! I tried to eat it because I hate to complain! But I just couldn't. I took it to the counter, again, I had to wait. There are no customers at the counter but me but they choose to ignore me for several minutes. Finally I just speak up to the girl right in front of me that didn't want to help me. She asked me to wait to talk to the manager. Lordy! At this point I'd really like to talk to the manager! A few minutes later the girl just walked up with a new chicken sandwich. I guess the manager didn't want to deal. So the new sandwich was just as dry! I have never had such a dry chick fil a in my life! Even the buns weren't fresh. Both of my Burleson locations have spoiled me. They're fast, fresh, moist and delicious! Never again at this location. So sad. :'( read more

Why have 3 lines funnel down to 1? That is super slow... especially when you have less people taking money than you have lines. Won't be back. read more

Why Chick-fil-A is always raging busy and there is always a drive-thru line baffles me, however one great thing about this location is the line moves quick. On my most recent trip, I came to claim a free breakfast entree through the mobile app. Chick-fil-A always has promotions every now and then so get the app for free stuff. I ordered the new breakfast bowl and scanned the app at the window and was on my way. Comes in a heat safe bowl and you get basically their breakfast menu stuff thrown into a bowl with some eggs and a packet of salsa. lol. It's about what you can expect except just with some eggs and cheese. Though I felt my egg ratio was more than the hash brown and chicken. Wish I had a little more however I feel that's always the Chick-fil-a strategy, they always leave you wanting a little bit more. read more

Chick-fil-A - Fast Food Near Me - Fort Worth, Texas

just got delivery thru app with door dash. nugget scramble burrito with chocolate shake. imagine my anticipation. it all egg nugget crumbs no hash brown. and no salsa!!! dat wtf?! read more

Love the service and the quality of food...usually. We always come to this location mainly due to convenience but also because of how great it is! Typically the food arrived fast and hot(chicken sandwiches) but this most recent visit the sandwices actually came out cold... barely warm. It was kind of alarming really. They still tasted fine though so I guess thats okay haha. read more

Every time I've came to this location I have the worst customer service, point blank, they need to have a couple meetings about hospitality

I've been through the drive-thru.. I've been inside. This really isn't the restaurant's fault but the drive-thru line is always HUGE! (Which is kinda funny, cause they have a lot of bad reviews yet someone must like it cause it's always slammed!) The food is just like all CFAs. I like that you can actually eat somewhat healthy at CFA vs other fast food places. Their fruit bowl is literally the best thing I've ever had at a fast food restaurant. (Maybe a touch overpriced but hey, you can't win em all!) If you do wanna eat healthy get the grilled chicken sandwich (protein style?) and a fruit bowl. Boom! read more

Always have yummy food. And I love how much they support the community. One time let me have some leftover cardboard boxes to help move from my apartment. read more

No complaints here. I've been here several times and both the service and food are always great. The inside of the restaurant is very well kept and consistently clean. I placed a pretty large order for a work Holiday party and they were able to prepare it without any issues. If you have a cell phone, download the Chick-Fil-A app. This allows you to place pick-up orders as well as earn points with each purchase for rewards. As a bonus, you randomly get emails for free breakfast sandwiches/chicken-minis at least once or twice a month. read more

Chick-fil-A - 4-count order of chicken minis for FREE. Download the app for rewards! - Fast Food Near Me - Fort Worth, Texas

DO NOT GO TO THIS LOCATION! First off they will not get your order right. And even after you've waiting in the dinning room or drive thru they'll make you wait again even though they are the ones who messed up your order. So unprofessional and ignorant. Thank you for wasting my lunch break and money. Now I get to go back to work hungry and upset. read more