Just went through the drive through the service was pleasant. The problem today and "these days" is that food is very expensive, the portions are smaller, and to top it off when you get a simple order wrong it's so disappointing. I only ordered a side salad and a small fry which is my go to if it's getting late. How you forget the red peppers...? My fav's, that's disappointing. I called to ask if they still come with the side salad to be sure, because there were none in my bag and Jordan who answered said yes it should have, sorry. Then there was an awkward silence. I thought she would've said are you too far to swing back around, let us know next time, how can we assist, or something. No, just okay. Bye. Food is way too expensive to be unnecessarily disappointed and dismissed. It seemed as if she gave me the silence on purpose because of her ending tone. When I place an order I want and expect good food, good service, and to actually get what I am paying for. I don't want to pay to be upset especially when I just worked all day, traveled through congestion, waited in a line, all to for a wrong order. unsatisfied customer here!!!!!!!!!!!! read more

8/12/2026 and 8/13/2026. This has been one of the most consistent Chick-fil-A's in my area. I pass 3 closer locations because this facility has been very clean, the employees look sharp and provide superior service, and the food is always fresh and hot; not held under a heating lamp warm. Yesterday, 8-12/2026 the food still met my expectations but the men's restroom toilet stall had 'liquid' on the floor and wet tracks leading from the stall. The paper towel dispenser did not operate so I assumed it was empty. I notified a young lady at the service counter and she immediately retrieved a fresh roll on paper towels and went into the men's restroom. The parking lot had discarded paper and other visible debris. This was unusual! I returned today, 8/13/2026 and the restroom is in the exact same condition regarding the floor and lack of cleanliness, with the roll of paper towels placed on top of the dispenser. The men's urinal had liquid in front of it on the floor. The parking lot had the same trash that was there the day before. Additionally, there was a very unclean looking, slender White male with wrinkled and unclean shirt and pants with long hair at the service counter. He certainly does not meet the same level of dress and professionalism as the other crew members. It was my first time seeing him at this restaurant. DO BETTER CFA. I WANT MY CLEAN RESTAURANT BACK! read more

Stopped pass in a starving rushed manor driving, didn't check the food before pulling out the drive thru. Once on the high way ready to eat the fries were over cooked along with the chicken tenders. Do not recommend at all. read more

You will see very dark brownish fries. Fried with old oil. Vegi is soggy and not fresh. No sauce at all. I love chick-fil a but i'll never go this place. No straw,... nothing was in the bag. read more

Chick-fil-A - ows a person holding a hamburger and fries - Fast Food Near Me - Doraville, Georgia

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Josie and the rest of the staff are all great. I come here almost everyday for lunch.

During my lunch, I ordered from the app to get the free 8 count chicken nuggets that Chick-fil-A so graciously gave their customers. I also ordered medium waffle fries to go with them. The food was Heaven sent per usual. My only issue with this visit was that when I arrived, no one said anything to me while I was waiting under the "Order Pick Up" sign. They were having other conversations with friends that they knew who had walked in. Meanwhile, my food was sitting there bag wide open. This is NOT the service that I'm used to from Chick-fil-A. They get a 3.5 this go around. read more

Chick-fil-A - Fast Food Near Me - Doraville, Georgia

Last visit- drink was overfilled and ton of coke spilled all over my car Two visits ago- lid was not secure and coke spilled all over my car Three visits ago- there was a giant crack in the side of the frosted lemonade and it got all over my car. Once is a mistake and is forgivable. Three in a row is a major problem. This is also the slowest and least courteous chick-fil-a you'll ever visit read more

Yikes. Its one thing to just not read the order and give us the wrong item, but to make the sandwhich wrong and label it right is a whole different kind of stupid. FeelsBadMan... read more

Chick-fil-A - No pickles - Fast Food Near Me - Doraville, Georgia

Yes. Waffle fries are not on the diet but they missed my order today. I was inside. Several other people had missing items. Workers behind register do not understand some English very well. Managers have to help complete orders from time to time. read more

Worse Chick-fil-A EVER. Line is always out into traffic, there are multiple employees just hanging around outside making no effort to move the line. You can only pick up your mobile orders through the drive through even tho they have spot and signs for where your supposed to be able to pick up. Instead I can only assume the employees park their cars there. You can't walk up and order or even pick up your order. Management clearly doesn't care and because of that it seems the employees don't care either. It really shouldn't take my whole entire lunch break to order 1 sandwhich. Absolutely ridiculous. read more

The absolute worst!! The drive-thru line is ALWAYS extended onto Buford Hwy and dining room is still closed. I'm convinced there was a staffing reduction and the Operations Manager was rifted. LaVista location is better streamlined. You've been warned. read more

Is there a reason why all the centers of my pickles were removed? And also where is the Polynesian sauce I asked for? When I questioned the cashier at the window she rudely told me it was in the bag guess what, it wasn't . read more

Chick-fil-A - Fast Food Near Me - Doraville, Georgia

I'm going to focus my review on the Freebies they have here because no other reviewers have done that for this location yet. Chik fil A gives away a good amount of free food. If you pay attention, you will be treated. I'm keeping my eyes open for a clothing item with cow print right now, because once a year, they do Cow Appreciation Day- dress entirely like a cow, and you get a free combo. One cow printed clothing item will get you a free entree. Last year, they announced that they were giving away a free egg white delight entree to everyone who came through on a particular day, I went through the drive through, got my breakfast sandwich, and the cashier gave me a VIP freebie card which entitled me to a different free breakfast sandwich every week for like 5 weeks. Score! They sell a calendar at the beginning of every year, which entitles the owner to a different "free" menu item every month. Not technically free, because you bought the calendar, but the savings will cover the calendars cost and then-some. Basically, just keep your ear to the ground on CFA, I-85 collapsed last week,andCFA announced they'll be giving anyone that comes through the drive through in a carpool of 3 people or more, detoured due to the incident, free entrees. They do things like this all the time. Follow their social media to stay in the loop. Facebook and Snapchat, maybe they have an Insta. They regularly but randomly post things like "Free Chicken biscuit if you come by on March 21st," "Free Chik minis for everyone who comes in on April 3rd". & Free coffees sometimes - et cetera. Free food. Yes, it's that serious. read more

I am a huge supporter of chick fil a. This location is not running how it should and I hope corporate can fix it. I love chick fil a not only for the food but mainly because of the perfect customer service and I'm sure most people would agree. The training or hiring at this chick fil a doesn't seem it was standard because the customer service was some what rude and awkward. I hope this location can get better because it isn't a good representation of the chick fil a values. read more

Can't believe this place is even possibly running smoothly. Went for lunch, line was long(normal it's CFA) but out into road with no help to even move traffic which is very dangerous. Secondly the dining room closed, no nothing to tell you it's closed hell you can't even get in to order. Also you can see the mess inside they have no plans of opening it anytime soon. This is hard to believe this is a CFA, they need to rethink this. read more

It's sad to see CFA get anything less than 4 stars cause to me, they have the best fast food chicken and customer service. Reading the reviews, seems like this location cannot keep up with lunch rush during the weekdays. For me, I came on a weekend around 3 pm and didn't have an issue. Lucky me?? It wasn't packed either and I was shocked. The food is still on point and the customer service was fine to me. Yeah, I wanted CFA when on Buford Hwy, it was just a stop and go and I didn't want to get out of the car. 143/2019 read more

Quite possibly the worst drive thru in chick fil lay history. Parking lot is always jammed and once your in you can't move. Large contrast between this location and others who seem to have employees outside taking orders and moving cars. read more

This is the slowest chick fil a every time I go there take me like 30 to 45 minutes to get my lunch

Worst chick fila ever. Why don't they have curbside?!? That's ridiculous and the indoor dining is closed this location needs to be updated! I can't believe this is part of a Chick-fil-A franchise read more

Literally the worst Chick Fil A I've ever been to. I went at 9:40 and not only did they mess up my order, there was a hair in my chicken sandwich. Disgusting. Never coming back here again. read more

Chick-fil-A - Fast Food Near Me - Doraville, Georgia

Worst chick fil a I've ever been to. Unreasonably slow, especially for a chick fil a. Line is super long at all times of the day. Waited all this time just to get the wrong item. Guess I can't get chick fil a for lunch at work read more

I ordered a Spicy Sandwich meal with Colby Jack Cheese, but received a Spicy Sandwich with no cheese and no pickles. Also, the gentleman at the window had an attitude and it was not a pleasant experience. He didn't repeat my full order back to me, making me worry that the order was going to be wrong and you see what happened.... read more

Chick-fil-A - wrong food - Fast Food Near Me - Doraville, Georgia

Save yourself the time an hassle... go to another Chick-fil-A! The line is always super slow and the employees are rude. I'm sure they are frustrated, and I know it's not their fault, but corporate need to fix this! read more

Food quality is fine but wait time even using the app is painfully slow. This location only allows pickup via the poky drive thru. Owner/operator and chick fila corporate need to work to speed this location up. Can't wait for Chamblee Plaza to open; won't be back here. read more

Who doesn't love chick fil A? But It is a shame that their customer service is not that good as it is known for. At least in the Doraville location. After they gave me my order in the drive thru the lady just left and I had to wait there for 7 min calling for someone to ask for the sauce that they forgot to put in the back and yet received a bad attitude. read more

As someone who's worked at a CFA before, I don't understand the way this establishment is ran at all. They do not allow you to make changes to your order for allergy reasons (no substitutions). They have gotten my order wrong on multiple occasions. This morning, I made a mobile order for breakfast and was in the drive-they by 10:20. Because I had to wait 12 minutes before it was my turn because they are incredibly slow, I was not able to get my meal and they didn't offer any type of compensation for the inconvenience. This is literally the McDonalds of all the CFAs I have ever been to. read more

Love Chick-fil-A. But this restaurant is filthy. Truett Cathy would be ashamed. I don't think I need to say anything more.

I have always had excellent service at Chick-fil-A from Florida up to New Jersey. This particular Chick-fil-A needs drive-through help. Whereas I'm used to waiting a short period of time and Chick-fil-A has a reputation for being quick this particular Chick-fil-A is like driving through McDonald's and ordering a special order. You gets three stars because as always Chick-fil-A is good read more

Not bad as a fast food option. This location was clean and seemed to run very efficiently. This is the first time I've been to a Chick-Fil-A so I was a little lost... I wanted something a little healthier for lunch so I ordered the grilled chicken sandwich and some nuggets. The sandwich was pretty good, especially after I poured some honey bbq sauce all over it....there goes the "health" option. Actually, it went out the window when I ordered the side of nuggets. Overall, good sandwich but nuggets need work. read more

Worst Chick-fil-A! Their Chick-fil-A biscuit is half size of other locations. They are little bigger than nuggets.

The ONE and only chick fil a I've ever had anyone give me an attitude/be mean. Please sort it. Extra star Is because I really love chick fil a & it hurts to post this. No worries I'll keep going to one on my side of town instead. read more

It at all what you expect from a chick-fil-a. The worst service. The drive through line was extremely slow.

I'm pretty sure this location has won some award for their niceness! They are sooooooo polite and friendly. Like it's a ounce away from being annoying! They are always super friendly, helpful and nice. Not to mention their service is fast and accurate. I've been offered water for my dog EVERYtime she's in the car with me when I go through the dirve thru. Like who does that EVERY TIME?!?!?! read more

Always have a good time at this Chick-fil-A, they always have a great service especially when the employees come around asking if you need anything which is nice. Recently I did try their new frozen coffee which was very nice it was perfectly Blended. I am not a fan of Frozen drinks (it waa hot day) this nicely mix perfectly because some places they put more ice then actual favor of the drink. Overall great and fast service! read more

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Pros: 1. It's a Chick fil a. 2. Pretty clean. 3. Little known (off the beaten path) CFA Cons: 1. Slowest lunch time service I've encountered at a CFA. 2. Servers not very engaging. 3. Too many servers standing around instead of serving people. (Incl a manager who was just counting change instead of helping) read more

Have been in the drive thru for more than 30 minutes. This establishment is definitely understaffed. Maybe Chick-fil-A has spoiled be with having an efficient system at more franchises but this one is probably as efficient as McDonalds. Really sad to see that there have been this many poor reviews about this particular Chick-fil-A and they seem to be true. BEWARE. read more

This is the only CFA where the workers are rude & don't really care & take an EXTRA Long time on food and service when there's really no one in line or no one in the restaurant lol. I really hated my experience yesterday & I've had the same experience previously & honestly I can see why they don't get a lot of customers. Smh terrible CFA location read more

Now I know why this place is mostly always crowded...it's an awesome fast food restaurant. Small details indicate customer care; bathrooms with dual hand cleaning options, no bathrooms with inside door handle/ no touching, condiments always stocked with everything you would need to eat from there, hand sanitizer wipes, excellent employee service, food order is fast, and last but not least... food is good and hot l'll likely be someone also who will add to the line waiting there read more

This place is the slowest chick fil a on the planet. I feel like they could possibly be understaffed??? Idk all i know is every time i come, it takes 15 + minutes to clear 5-7 cars causing the line to be wrapped around the building consistently. read more

Been in drive through line for 45 minutes. Worst Chick-fil-A I've ever been too. Corporate needs to check who the franchise owner is because he's not qualified to run this location. read more