This location is great! Every staff member that I came in contact was extremely friendly. I was with the girl I work with and she got her food a minute or two before I did and the manager came over and apologized for the wait. Then a crew member saw I was waiting for food and went to go see if it was ready and came back with the food and apologized again for the wai, yet I was not really waiting long at all. Then the manager came over a few minutes later with two cookies for us apologizing yet again for the wait. Staff was over the top friendly and the store manager was extremely nice and professional! read more

Die hard for 10 years! We so love this place. My sons have the app on their phone and they order ahead. Usually ready in no time. The salads are awesome. Everyone is very kind and friendly. Our favorites are the chicken bites. We have ordered by the platter. Great for pick if for a party (Bet you didn't think of that) read more

Decent fast food, but the lines at the drive through - fuhgedaboudit! 45 minutes for a chicken sandwich? I went once and never again. The chocolate shake was phenomenal though. Maybe one day when they figure out how to streamline the drive through experience I'll be back... read more

I might be in the minority here but I just don't like the chicken here. I'd rather get McDonald's chicken.

We've been coming to Commacks Chick-fil-A since it opened, and we've been ecstatic ever since. We love coming here and we have not had a bad experience yet. Good food, awesome people. GREAT JOB GUYS! We definitely needed one in Suffolk. read more

Best Chick-fil-A I ever visit quality service spicy chicken sandwich is fresh the wrap is the best restaurant very clean

The best chicken sandwiches period. The fries are awesome too. They're always super friendly and even when it's delivered it's still hot! We CFA read more

If you value your time and want an employer to exercise common sense, go anywhere else. At this location the entrance to the Chick-fil-a parking lot is divided into two entrances: (1) drive through, and (2) mobile orders. When things get busy, Chick-fil-a has cars wrap around the Geico parking lot. Today, at approximately 1:20 p.m., the drive through line was packed, but there were only three (3) cars in the mobile order line (which can hold close to 15-20 cars). There were also about 30 cars snaked around the Geico parking lot. I pulled into the mobile order line and was the first car in the right most lane. Moments after pulling in, I was told to leave the mobile order line (where I was the - only - car in the right most lane) and wait on the line in the Geico parking lot. I replied to the manager, (name unknown), that I have a mobile order and the people in the Geico parking lot are waiting for drive through. I further asked why I would have to wait behind drive through orders when I have a mobile order. The manager's response was simply that it is Chick-fil-a's "rule." Regardless of drive through or mobile orders - even if the mobile order line is empty (as it was nearly in this case), the "rule" mandated that any individuals with mobile orders wait senselessly behind all of the people waiting for drive through. Repulsed by the blind allegiance to a "rule", I asked to speak to speak to that manager's supervisor. Thereafter, Jennifer appeared. Unfortunately, common sense did not extend to Jennifer, who similarly recited blind allegiance to Chick-fil-a's "rule". I then requested to speak to Jennifer's manager, who was allegedly not present. Jennifer, incredibly, was the most senior employee working that day. Jennifer did note that on the weekends, they have another employee pull cars out of the Geico line and push them ahead into the mobile orders line if they have their blinkers on (which indicates they have a mobile order). I informed Jennifer that no one had blinkers on in the Geico line. Despite the fact that no other cars had blinkers on, that the mobile order line (at the time I pulled in) had only three cars in total, that I was the first car in the right line, Jennifer demanded that I leave and wait at the end of the line of cars snaked around the Geico parking lot. Instead of going on a fools' errand to literally end up in the same place, I left the line and purchased my lunch elsewhere. This whole experience has been tremendously irritating. Apparently the "rule" of waiting on the line through the Chick-fil-a parking lot is designed to pull cars that have mobile orders - but Chick-fil-a did not staff appropriately. As a result, Chick-fil-a insisted on blind allegiance to a rule (which no longer made sense due to the lack of staffing), with the most senior manager working there that day insisting on full compliance - despite the wholesale absence of logic, coupled with the complete disregard of their customer's time. Apparently Jennifer and the employees at Chick-fil-a would gleefully jump off a bridge if a "rule" required such an outcome. read more

So I ordered a lemonade with my dinner once. I don't know why I didn't get a milkshake because I always get a milkshake at chic fil a, but I guess I just wasn't feeling it that day. Anyway, my family decides to sit at one of the high tables with the stools. I immediately spill the lemonade. The girl who cleaned it up was so nice, way nicer than me if anyone I know would be if some idiot spilled their lemonade before even taking a sip. I was brought a new one which I definitely did not deserve because I was such an idiot. She even brought us cookies, which is just too nice. They were delicious and it made my day. Moral of the story, chic fil a has the best customer service. read more

Is what it is. Fast food at its best. 1. People are friendly and well trained. Foods good. Pulled in an almost pulled out after seeing the line stayed and line went quick. read more

This was my first time ever going to a Chick-fil-A and I loved it. The food was great and the staff were super friendly and very welcoming. Laurie was the nice cashier and manager who took my order and even brought me my food to the table. I'd definitely recommend this place to anyone. read more

I was a little late to the chick-FIL-a party and now that I have had my first (and last) I will say it is the most overrated underwhelming fast food I have ever had...I can't believe people sleep over night and wait in long lines for this. SMH read more

I took off one star because recently they haven't been giving the correct amount of sauce as ordered from the mobile app. If they don't want to give a certain amount of dipping sauce, then they need to change the amount allowed on the app. read more

Today we stopped in at your restaurant for lunch with my grandchildren and my daughter and mother, we were treated like family by "Gigi. Not only was the food fresh and delicious like always but being the place was so busy she took the time and introduced herself and chatted while it was so busy. For me as a business owner myself that was and will make this restaurant a success.. Thank you again for showing me that there are still kind and warm people. read more

I don't normally comment...I don't typically sit in at a "fast food" restaurant... But this is no typical"drive thru/fast food joint" I am pleasantly surprised! It is clean, it is the freshest chicken sandwich I have ever had, the service is better than some of the high end restaurants we go to. Danny is a true gentleman! He represents what every food service worker should be! read more

I like it this place is very family oriented and tied in with local community groups such as Boy Scouts another huge reason I like this place is because they are closed on Sunday and they observe the fact that Sunday is a family day. This has been And will be my favorite fast food place until they change any of these things. read more

I went to chic fil a today to get a nice refreshing meal and I was able to achieve that but unfortunately they left out a key part of my meal, my fudge brownie. I then had to wait on line in order to go back and get my food. The only reason I gave them such a high rating is because this has never happened to me before and I go to chic fil a at least 3 times a week. read more

Okay it loses a star because of its politics, but you will not find better fast food than Chick-fil-A. Expect a wait at the drive through, though. It's that popular. read more

Okay...I know I may get stoned for this, butttttt...Chick-fil-A is overrated. THERE! I SAID IT! Chick-Fil-A offers some healthier alternatives to fast food with their grilled options; however, it's still a fast food joint - period. The location is nice enough, and they have two lines for the drive thru. The employees are very nice, also, but the food is meh - at best. I've even tried their HIGHLY regarded lemonade and was unimpressed. I find their waffle fries to be bland as all hell, too. Their sauces are delightful, and necessary to liven up their food. Perhaps I went on an off night, I don't know, but all in all my food was lackluster. read more

Absolutely the best fast food around. Plus amazing service. The staff is always polite. It's one of the few fast food restaurants I'll eat in. Also their political views insure me to return. I'm not a fan of a company advertising their views, but I give them credit for bucking the tide. Stand strong Chick-fil-A. read more

Food is delicious as always but I am super impressed with their organization and smooth service with all of the COVID restrictions. There were a TON of cars in the drive thru and I had my food in 13 minutes after arrival. Thanks for running a tight ship! My boyfriend is now hooked after his first Chick-fil-A experience! read more

Visited Port Jefferson NY and Commack Ny we are delighted , just picked up breakfast at commack my son and two grandchildren Want chick filet every week , did phone order once that was speedy better then waiting in a drive thru ! Breakfast line drive thru was fast ! Bye McDonald's forever ! read more

Chick-fil-A - Fast Food Near Me - Commack, New York

Their chicken nuggets are my fav. Plus there's a cute Latin boy with a big butt that works in the commack location

I'm confused as to how a place that sells chicken can produce chicken fingers, chicken sandwich AND grilled chicken riddled with cartilage or whatever it is- chewy stringy nasty pieces!! 3 different orders ALL with the same. Waffle fries were seasoned nicely so maybe stick with that! read more

Went in when the restaurant first switched to take-out only. Was greeted at the door by Jessica. Jessica was kind and friendly, and spoke to me while I waited for my food. I was so anxious about the virus and she truly made my day so much better. read more

Went to the location in Port Jefferson. Def busy on Weds during lunch hour. They were very organized bc both drive thru lines were steady moving. I went inside and there the line was long too but again it moved quickly. Ordered my food and went to look for somewhere to sit. I was able to get a booth without any wait time. Soon after our food was brought to our table. Everything was cooked and delivered as ordered. Great place to go. read more

I heard all the hype for years and I wondered how this chicken sandwich would change my life if I dared to get in line at the drive thru that winds around the parking lot in Commack NY. Well I did it and after a 40 minute wait at lunch time I got a chicken sandwich that was tasty fresh and hot but did not transform me to a higher spiritual level like I expected. I think the Wendy's chicken sandwiches are just as good and you can get through the drive-thru in two minutes. Chick-Fil-A has absolutely phenomenal friendly service and I did go to the drive thru at 9am in 2 minutes and got a delicious fresh hot egg cheese and bacon biscuit with above average iced coffee. All in all a good solid food choice but be prepared for a long wait during the lunch rush. read more

Best Chick-Fil-a around. Staff is great and helpful. Place is spotless. Long lines because people haven't grasped the concept of using the app yet. They will learn or stand in line. I just walk in and grab it. read more

I "tried" to order a gallon of half sweet/half unsweet tea at the drive thru but, the I was told they can't do that. I have ordered this over, and over, again at numerous Chick-fil-A restaurants before with absolutely no problem. And, I believe they even offer this on their catering menu. They mix tea with lemonade (Arnold Palmer), so, what the big deal? If they don't want to sale me their (up to) $5 gallon of tea, as I want It, then they can keep it!! Also, I will not be buying anything else there either!! read more

The people that work here are snide and condescending and old enough to be retired by now

Ate lunch at the one in Commack. Service was very friendly and loved that I could eat outside. And the sandwich was excellent.

Best fast food in Commack. Great play area...seems clean and you can usually get a seat where you can see inside and enjoy your meal while your kids play. read more

Today was the first visit to Chick-fil-A ever for me. I liked their Chick- fil-A sandwich, French fries and the Chick-fil-A sauce. I think they are good among fast food industries, but that is not the reason to rate 4 stars. The reason I rate 4 star is that they have toddler play area. My 1 year old daughter had fun here. This place is very family friendly. I think this play area is meant for only toddlers according to "3 years and under" sign, but I saw non- toddlers were also playing there. This area is very small, so not so many kids can play, so maybe it's better going there week day. On weekend, maybe it can be packed. read more

Drive thru Fast food chicken sandwiches right off the LIE. Something different than Wendy's I guess. Personally I don't know if Cheese belongs on a chicken sandwich. They want to know your name to get the order right, nice personal touch. Closed Sunday's. read more

Prepare yourself for a two hour wait for food A total nightmare experience I could never understand why these places were so Mom this is the first and last time I will ever even work I've been here for about an hour I finally ordered my food and I've been waiting for about 45 minutes I give up and I will never set foot in this aggressive place again and the food sucked read more

Food was pretty good for what it is, but the service was absolutely terrible. We came here a couple of weeks ago and ordered $54 worth of food. We pulled up to the window, and the rude lady handed us the sandwiches and forgot to hand us our 2 orders of 30 count nuggets. When I told her we also ordered two orders of 30 piece nuggets, she replied with "Oh. Ok. Here you go." - all with an attitude. Is there something wrong with receiving what I paid for? Anyway, she also did not give us a straw for our large sweet tea so when we asked for that, she rolled her eyes and gave us a straw. And lastly, since she didn't offer any sauce, we asked for a whole bunch of honey roasted BBQ sauce. I guess her definition of 'whole bunch' is 2 packets. I asked if I could have some more (considering I ordered over $50 worth of chicken); when she turned around to get some, a female in the background asked her loudly, "now what the heck do they want?" She handed me another two packets. Why she acted like SHE was paying for the sauce, I have no idea. Alright - so whatever, I figured she was having a bad day and I couldn't wait to get home, so we left. We decided to visit this same location tonight. Big mistake. Same lady worked the window. We ordered $66 worth of food tonight. I asked for 15 packets of honey roasted BBQ sauce. She said she's only allowed to give 10. I said ok, I would like to purchase an additional 10 packets. Another lady came over and stated I couldn't purchase any (AFTER she rolled her eyes at me). Wtf? I've never been to a restaurant and be told that I couldn't purchase a food item of theirs. So ladies and gentleman, if you don't want a poor experience at this chick fil a, don't like sauce as much as I do. read more

This resturant chain and location is outstanding, especially during this pandemic! I have gone there right after they reopened, you could tell they were trained and ready for anything as they knew exactly how to control the overload of people in the drive thru, once I saw the line I asked if i could go on the mobile app and order now I was sent to that line which was shorter and took about 10 minutes all together on the line, they were ready and handled everything more than excellent and the food.......AMAZING, everytime! read more

I'm a fan but not a huge fan. The lines are always so long and I really don't understand why. Their chicken is good but not so good to wait 30 minutes on a line. I don't know. I'm giving it a 4 because the food was clean and good. read more

Ugh, why do ppl like this place so much? Seriously. The chicken sucked and was cold. The things in the salads were so random and just not that fresh. I don't know but I was not thrilled and really didn't like it at all. For that much money, I'd rather get Chicken Pad Thai or sushi! Cuz this was Yuck read more

Love chick-fil-a. Staff is always on point and friendly. Always enjoy my visits here! read more