We went through the drive thru, which, as seems to often be the case with Chick-fil-A, was hopping. Service was very friendly, of course. We ordered spicy chicken sandwiches, waffle fries, kids meal with chicken nuggets and mac and cheese, lemonade, and chocolate chip cookies. Unfortunately, the cookies weren't well packaged and fell out during transit, and there was no toy or treat for the kids meal. Food was very good! read more

I have ALWAYS loved this place, but it just isn't worth the price anymore. I got a regular fast food meal & it was just as much as I would spend at a restaurant. I feel like there is some sort of fine line limit on how much you should spend on this type of food, right?! The staff was nice, per usual, what they are known for!! It is a very clean, nice location!! read more

It's been maybe 6 months since we've had this great food. We were able to dine in which is a plus since we've been driving all day. The order came out correct, the staff was great and the place was super clean. Can't wait to eat there again. read more

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This is a very busy and popular place. I felt nervous having to maneuver through the two lanes of drive-thru customers, but I was impressed with the speed and efficiency of the workers, both inside and outside. I went inside, placed my order and stepped back to watch the energetic workers do their thing. It seemed there was going to be a change in shifts, so I saw workers coming in hoards, all greeting each other cheerfully. Chik-fil-A has the best lemonade around. read more

One of the things that I love about Chick-fil-A and this location as well is that the employees I genuinely happy you'd be hard-pressed at finding hint of boredom or rudeness this Chick-fil-A. The staff dress professionally the atmosphere has quality fixtures and furniture the menu is very clear and easy to read and the music is very calming this location has a nice play area for those that have kids the only downside to this location is sometimes it's a bit of a bottle neck or pain in the neck to get in and out especially during a high traffic times. Whenever you come here. You always feel a sense of peace they pretty much leave the industry when it comes fast food. Because you get a high-quality product at a low price. read more

Chick-fil-A - Fast Food Near Me - Columbus, Ohio

The staff here is always wonderful. Especially last night, I stopped by around 8pm to get some late dinner for my husband. They were busy, but as always have at least 2 people if not more taking orders. Always the nicest people working (mainly young adults). The food is warm and they follow directions! One of my favorite fast food restaurants. read more

Drive Thru order Over the past couple weeks I have stopped by here many times and picked up food in the drive thru. They really know what they are doing here! They have several staff members meeting you ahead of time to take your order. Then when you pull up to the window you pay and get your food. This process makes the line move super fast. The order was correct, complete and perfectly packaged. The food was super tasty, and hit the spot. The food is priced perfectly and the quality of the food just cant be beat. The kids meals are especially nice. I like that it comes with juice and a fresh cup of seasonal fruit at no extra charge. I appreciate that! The toys that come with the meals are more than toys, they are usually games or books. Thanks for all the hard work and great food that you provide. read more

Drive through; masters of the art. This place has excellent chicken and service. Recommend it very highly at both Polaris and Sawmill

I'm a huge fan of CFA. It's addictive and I can't quit eating it! I came around 4pm on a Tuesday and there were still a number of people dining in or at the drive thru. There wasn't much of a line inside though. I waited less than 30 seconds and got my order almost immediately. I got the 3 tenders with fries and lemonade. I also got to try the new strawberry lemonade tea. Very delicious! My friend said it tastes better as a milkshake. It's cool to see CFA's menu expanding and all their seasonal stuff. They've come along way from a much simpler menu of just the chicken sandwich. Love the staff here too! read more

Went by for breakfast at the last minute this morning, and was able to get everything I wanted, even down to the special sauce for the grilled chicken, I've had issues at other locations(I'm from out of state) and even when clarifying I'll end up with 3 other sauces instead of the 1 I wanted and have to go back, today I didn't. Thank y'all so much and I'm sorry to the kid in the drive though if I came off rude! Very tasty and thank you again! read more

This Chic-fil-A has really gone downhill from when I first started going years ago. And for once in my life, it's not the customer service. It's the piddly ass size of chicken "breast" on each sandwich. One would think in a pandemic riddled society, a company would strive for excellence. Granted inflation and our "great" leadership in this country aren't helping with cost control, but for almost $5 a sandwich, I'd like to eat more of the MAIN INGREDIENT than biscuit or a bun. I feel like everytime I get a sandwich from here, they're giving me the kiddie one. Now I know most men these days are built like fragile, little, sensitive pronouns, but some of us aren't. Do better. read more

Chick-fil-A - Not much - Fast Food Near Me - Columbus, Ohio

Long wait, location isn't very accessible. We had to go around and around to find our way into the parking lot. We sat at the window for over 5 minutes while they handed out the food to other cars in the outside row. Then they pulled us ahead to wait even longer. Was disappointed for a chick fil a experience. Food was correct, and hot. No complaints there. read more

It must have been an off morning this morning as I entered the drive-thru at 7:45am and the end of the line was at the front of the building; pretty decent positioning for a Chick-fil-A drive-thru. Unfortunately, the line only advanced one car in the 10 minutes I was there so I was forced to jump out of line in order to make it to work on time. read more

Like most chick-fil-a locations, this one is clean, efficient, and delicious. The staff is friendly and our orders were correct. There is a cornucopia of available sauces and seasonings available. There were four of us in our group, and we all enjoyed our meals. read more

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Everything in the dining area was sticky. Table. Chairs. Floor. The young lady who took my order was way too friendly, hard to describe except that it was creepy. read more

exceptional service from James V! i go to chick-fil-a a lot but i love this location because they always make me feel welcome! James not only served us well but also was very occupied helping other guests, taking out trash, and helping his coworkers! Go chick-fil-a polaris! go james v! read more

Hi I'm Dani and if I could move into this Chick-fil-A, I would. How does this chain manage to have the nicest people ever in their employment? Is it the Sundays off? Are they getting paid above average? I don't know, but whatever it is, it keeps me coming back. The interior is always clean, play area included. I get extra dipping sauces without even having to ask. They'll bring my food to my table, they stand outside with their little iPads and take orders, they've even brought my food out to my car before I've even hit a window. This location does get excessively busy though, not that I care. If I'm committed to getting a chicken sandwich, I'm 100% committed. The food is well, Chick-fil-A. You already know what to expect if you've ever been to Chick-fil-A before. read more

This is solely for the management of this particular Chick-fil-A. I have eaten at many many Chick-fil-A stores around the country and will continue to do so without hesitation. But this is just plain sloppy. I know it was a busy Saturday afternoon, the drive-through line went all the way around the building, however this is just unacceptable. With that said, customer service and speed of the drive-through was exceptional. In typical Chick-fil-A style friendly and courteous!!! read more

Chick-fil-A - Fast Food Near Me - Columbus, Ohio

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Best Chick-Fil-E Incredibly polite, organized, and friendly staff. My daughter and I come here often and they offer several convenient ways to get your favorites! read more

Chick-fil-A is total comfort food, and the staff are really the most friendly minimum wage workers anywhere! We always go in for cow appreciation day (I.e. dress like a cow and get a free chicken sandwich). They always have sufficient staff to keep the lines moving and the tables cleaned. read more

Y'all need Jesus the way y'all drive in parking lots, it is shameful. Y'all need Jesus. It was a standard-issue, goofy parking Chick-fil-A. They had a large, clean playscape for the children, standardized food that tasted as it ought to taste, an overly-friendly staff, and it was clean. I loved that they had people patrolling the restaurant picking up rubbish and refilling drinks. If you're looking for a standard-issue Chick-fil-A time this is where you'll find it. Just be careful in the parking lot. read more

There's two lanes for the drive through and I was in the second lane. Every single time I've been in the second lane (and I've been dozens of times), someone walks over and takes my order. But today, the lady taking orders yells over to us "we're only doing one lane, we won't take your order in the second lane" meaning that we'd have to circle all the way around the restaurant and go behind a bunch of cars that got there after us. She could have walked over 2 feet and taken our order, but instead she decided to be rude and dismissive to us. There was never any signs or indications that we had to be in the "first lane" and every single other time we've come we could be in either lane. Terrible customer service I'm extremely disappointed. read more

Wow! Right when you thought Chick Fil-A couldn't win in the food industry at a higher level. They've taken this covid crisis head on and continue to deliver the goods! Our family was so impressed with our 1:30PM visit this past week when the drive thru line was still wrapping around the building twice. The first time during this crisis we might be excused of hoarding food as we ordered a couple 30 count nuggets paired with large servings of mac n cheese and some chicken sandwiches. We got some fries and even snagged a large iced coffee for the following morning. The safety standards that were explained by their CEO via email communications as well as seeing it first hand with the masks and gloves are impressive. The app and rewards program continue to be the best combo I've saw in the fast food industry. Thank you for your continued support of the community, economy and our families nourishment. THANK YOU! read more

I ordered catering for a high school graduation party. The food was not only ready on time, but accurate (big plus) and still hot for my chafing dishes. My guests loved the food and very little was left over. I highly recommend this Chick-Fil-A for catering. read more

Ordered 60 bucks worth of food off of DoorDash from this location on Saturday night. It took me having to call three times to DoorDash to make sure my family had all the food. Absolutely incredible we ordered 3 - 4 pack of sandwiches the first time they showed up there was one four pack. Call the door dash HQ second time they show up with only one four pack. Call the door dash HQ a third time, and right now I'm waiting for them to show up...probably with 2 of the 4 sandwiches. Yes it could be DoorDash's fault, maybe the driver is stealing? However it's Covid and this is the entity that you have chosen to deliver your goods to the public. Truth being told this location has always been a hot mess - it doesn't matter if you order seven days in advance or walking in off the street it's always absolute chaos. Tomorrow it is my understanding that your chain does not open which I think is great, and I will meditate that Atlanta finds an accounting tool... perhaps an abacus.... to help your location figure out how the modern world, counting, and math aligns with enlightenment. read more

This place is seriously always busy but the chicken is so good! They manage to maneuver the lines quickly by making two and taking your order before you even get to the drive in area using tablets. The kids love their grilled chicken. Inside has a small children's play area. Staff are typically younger kids but very friendly and professional. Not your typical fast food chicken , that's for sure ! read more

I just came through and I just got home and found dirt in my drink and then i called and no one answered I am mad and now I feel sick I feel like I have to throw up now read more

Chick-fil-A - Dirt in my drink - Fast Food Near Me - Columbus, Ohio

Bruh common it's chick-fil-a. you can't ever go wrong here love u guys! i have to make it longer to post so read more

Chick-fil-A - Fast Food Near Me - Columbus, Ohio

First chick-fil-a I've been to that didn't have its act together. Very confusing drive through lines and a fiasco trying to get order and receive food. A lot of confusion. Machine wouldn't take gift cards so we had to move up and the people at the front couldn't understand the situation. Spent 20 minutes in the drive through line. All around disappointing experience, will go to different locations in the future. read more

We visited this location last Saturday right before close and omg was it busy! Cars were wrapped around the building at 9:50. We did online pickup and our food runner was Daniel, bless him!! I forgot an item and he ran back and grabbed it for me. I hope these guys get paid well, it's so cold and they don't close at posted time. read more

Probably one of the most disappointing Chick Fil As I've ever been to in my life. Sure the place was busy but we dined in, staff was confused about our order even though a handful of people were eating inside the place. The food was completely bland except the soda, should of definitely went somewhere else for breakfast. Disappointed read more

I get that mistakes are made but please don't try to give me an order that was in someone else's car, they went through the bag and handled my drink. We watched it unfold and the server actually took it back in and kept her back to us while she put the drink back by the window waited and then picked it back up and attempted to give it to us. They then "rebagged" our food. Seriously, should have just given first customer both orders and made us fresh order. Pretty disappointed. read more

Breakfast drive thru line is terribly slow. I ended up leaving

Gave me 4 cold tenders & my receipt says 12 count chicken nugget, also no fries. F*ck this place.

Came to a happier environment after dumping Jimmy John's. The servers almost all kids are so nice. This is the way to run a business. The food is always top notch, hot and fresh!! Bravo kids, you rock!!! read more

This is the free standing unit next to Caribou, on Sancus! A couple of people have accidentally posted their reviews for this location to the one inside the Polaris food court. Chick-Fil-A has only recently arrived in my native California, but as i traveled across the country to my current location in Ohio, I began to realize how prevalent they are in most populated areas of the Midwest. You can find me here occasionally on Saturday nights (I know, life as a grad. student is so exciting) in one of the corner booths. I usually run over from Caribou to join the boy for dinner and then spend the rest of the evening studying there. Most of the time, I order a six piece nugget kids' meal with fries and a lemonade, which fills me up. This past week I had the chargrilled sandwich, and though it was very good, I was hungry again in a couple of hours, probably because I didn't have fries. I like the chargrilled chicken better than the fried stuff, but they don't offer it in the kids' meals. I also wish it were a little less salty, but apparently according to "Eat This, Not That," it's one of the better fast food choices other than the sodium content. The staff is usually quite nice and don't mind that I camp out in a corner booth for a few hours. Except that one guy who keeps stealing my Skittles. read more

Chick-Fil-A is really the best of the best in regards to fast food chains. I really admire a company that puts their principles into action over profits (remaining closed on Sundays) and I really don't care what others think of it. With that being said Chick-Fil-A couldn't stay in business without having the best chicken in the business and there's no doubt here that when it comes to chicken you're not going to find any fast food chains with better chicken. Yes Popeyes! chicken is totally awesome but it's also a totally different style of chicken than Chick-Fil-A. I think the only food that could challenge them is Raising Cane's chicken. Not only is this restaurant clean and brightly lit, with very friendly people but you will also find the place really a great place to take children as they have a huge area for them to play in. I typically get a spicy chicken sandwich and a side of chicken noodle soup (which is delicious) but their wraps, especially the grilled chicken wrap is great if I'm in the mood to eat a little healthier. At many fast food restaurants the "healthy" food is something you suffer through when you're watching your waistline but not the wraps here, I'd order them just because they are that good. Their fries are really good *IF* they are just fresh made but I find once they get to room temperature they really are pretty average. So make sure that if you get fries you get them hot and eat them while they're hot! P.S. try all of their sauces too with your chicken, especially their version of Sweet and Sour as it is the best sauce you can put on chicken that I've tasted just about anywhere.. read more

Chick-fil-A - Spicy chicken wrap! - Fast Food Near Me - Columbus, Ohio

Goth girl didn't give me my straw very sad had to stop at the store and our French fries were stale had to wait in an hour line not joking Big L read more

We went here last night at 9:30pm for chicken sandwiches (grilled & breaded) as well as nuggets, and they were cooked perfectly. The staff was super friendly, our cashier even offered us a couple of cups of ice water. They thanked us for coming as we left. The place was also really clean inside. read more

Chick-fil-A - Fast Food Near Me - Columbus, Ohio

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I only give this review because of the service. I have never had a problem at any Chick Fil A so I'm pretty surprised about the atmosphere at this one. I have never been inside this location, but I was a frequent drive thru customer. The drive thru service has been good and the food is always good. But when I came inside to eat today, I saw a side of their service that I've never seen before. First off, not one employee smiled at me during any of my interactions. With that, as I sit here and watch the staff help other customers now, they are still not smiling. The looks on all of their faces are blank and unfriendly. Of course, as soon as the customer walks away, these employees turn around and chat and laugh amongst each other. Um, ok. Also, when they say, "my pleasure" they aren't even attempting to fake it. You can tell that they don't even want to say it. Second, when the young lady brought my food out and was calling for "whoever ordered Number 1 with bottled water," I rushed over to her because she was only looking in one direction, and when she handed the tray to me, the water bottle was rolling around on it and knocked into my fries and I lost some on the floor. I nearly dropped the tray, but she just walked away with out a care. (Please stand the water upright.) I mean seriously, I'd say there must be something in the water they're drinking, but that's not right because they seem to be reacting just fine with each other. The only employee that seems nice, is the older woman who is walking around cleaning up the tables and stocking things. She's been smiling to children, so that's good to see. I'm sure I'll be coming back to this location cause the food is good, but I'll stick to the drive thru from now on. At least I can be blinded by the wall. read more