This location is probably the worst Chick-fil-A I've ever been to. Slow service, wrong orders, and be sure to check for your dressing if you order a salad. 5/5 times I've tried to order a salad from this location, they've forgotten the dressing. It doesn't appear this location's operator adheres to the usual Chick-fil-A service standards. read more

Absolutely horrendous. I do not know what is going on at this Chick-fil-A but I live in Hutton County and all the Chick-fil-A's near me are absolutely wonderful. Great service, friendly staff great operations great food. Here, however I will never come back to this Chick-fil-A, not only was I waiting in the drive-through for a Mobile order for almost 10 minutes after 9 PM, the staff at the door wasn't talking to me at all was greeting at all, they were acting like they were in some kind of sorority and they were gossiping. I don't understand why you would hire anybody that would be lazy and not engaging at all. They had their back facing to me the entire time. Then to the girls dropped one of my bags, and they tried to see if I had seen it, I told them yes I saw that and that they need to remake it. I am served safe certified in food and alcohol, so I was not about to take something that was dropped. Then I asked to speak to a manager, and one of the girls asked "About what?" I responded, saying it doesn't matter. So Nathan came over and he was very nice. He was very polite and I'm sorry that he was stuck with the staff that just doesn't care. Nathan was able to get my food remade and I appreciate that however after getting home, my sandwich was missing from my order. Very upsetting experience, I don't know if I have the option to contact corporate, but this is very disappointing for the Chick-fil-A brand. Highly recommend hiring outside consultation to help train your staffing basic customer service because whoever trained them needs to be fired. read more

Service was....rough which is uncommon for this location. The cashier was chatting/gossiping with another cashier the entire time I was placing my order. I got home and was missing a sandwich and nuggets...meals for two family members. So upsetting! Chic fil a is not cheap and is usually worth the cost... won't go to this location again. read more

It's always packed just as every location. The drive thru is the busiest. I like the online ordering option. It would be greater if there had an online only line. It seems to take quite awhile to get through the drive through. The food is excellent and the orders are always correct. I kept hearing about this spectacular Mac and cheese dip we had to try it. Point proven! I loved it! It's hot and creamy. This is a casual joint that's always busy. Be prepared to wait a little bit. read more

Chick-fil-A - 30 count chicken nuggets - Fast Food Near Me - Cincinnati, Ohio

See all

Tonight was the second time this week we have came to this location. They completely botched our orders. It is a SIMPLE fix. Those kids they have in little booths outside look bored to death and have no care in the world. The lady running the window seemed nice and professional. We totally didn't realize you must now have to ask for chic fil a sauce to get any. Not one employee asked us if we would like any. Extremely let down in this specific location. The ambiance was very dark with weird ordering booths that look like you are about to get a ticket for the county fair. read more

Absolutely horrible, I wait 20+ minutes in the dead 9:30pm drive through for my food, forget my sauces and utensils that were listed in the order and ontop of everything else who in their right mind approved the speed bumps in that drive through.. absolutely ridiculous new design. Anybody with anything less than an suv has to go practically sideways over them to not scrape the bumper. If you have even a slightly lowered vehicle, good luck. read more

Just left this Chik fil a 10 minutes ago and I can assure you this is the worst one I've ever been to. The fries are so hard I couldn't even eat them. The sandwich tasted kind of oily. Trashed the whole meal...will never return to this one. read more

The staff was very friendly. There was no wait. Everyone was ready to help, whether it to be taking your order or helping someone on the side to get a refill of pop. My order came out wrong and they fixed it immediately, however, the chicken strips that were already in my box were not cooked properly. I wouldn't call them raw, but they looked really gross on the inside. Instead of complaining we threw it all away. This is the second time visiting this location and the first time we ended up with a chicken nugget that was black in the middle. read more

I have no idea why the food here is just ... different. The chicken isn't even the same color. It's NEVER that crispy flavorful chicken you expect from Chick-fil-A. And it's not just a one off, it's every single time. They do something different here and not in a good way. It's so bad that I order through the app for Oakley pickup just to avoid this location. read more

worker taking orders was extremely rude. ive never been one to write a review but absolutely awful. this was on December 10th around 4:25

Visited this restaurant 3x recently and they cannot get the order correct. The fries are almost always bone dry, falling apart with staleness. Team members taking orders do not have good listening skills. read more

Took 96 year old mom here for lunch with my brother and sister. Mom was using a walker. Had to cross drive thru traffic to get to the front door...dangerous. Food was okay except for the kale salad. Tough. Old? Restroom was gross. Needed a thorough cleaning. Not a good experience! read more

This is a strange Chick-fil-A location. Since I have only been to this location alone, I conferred with my husband to make sure it wasn't just me. He is in complete agreement. Anytime either of us have dined at this location they seem frazzled, and generally confused. My latest venture in had me waiting 7 minutes at the at the pick up window for a cookie I ordered through the app. That is it. A cookie. While waiting, I heard several customers thank the employees. What I heard was not the famed "my pleasure." What I heard was "sure, okay, and mmm hmm." Food is not quite as good as expected. In their haste, food seems to be taken out of the fryer early. Thus, the food is not as golden. The slight crispness is gone. Fry containers are not as full as they are elsewhere. Lastly, my latest cookie was on the small side, for Chick-fil-A.. It looks like a Chick-fil-A. Has the menu of a Chick-fil-A. This location does not have the same quality control as a regular Chick-fil-A. read more

See all

Recommend you check your to-go order before you leave the restaurant. My last 2 orders both had missing items. I know it id a busy time and labor is tight. Unfortunately, today when I went back for the missing Mac and cheese. They put it in directly in a bag and I had no idea it was completely burned. See pic below. I love Chick-fil-A and I hope they can get their quality back in control. read more

Chick-fil-A - Burned Mac and cheese in a bag so no idea until I got home. - Fast Food Near Me - Cincinnati, Ohio

I always had a great and speedy experience with Chick-fil-A in downtown Chicago locations. My experience at this suburban location was poor. First the staff looked like they were all teenagers just out of school.The order taker told me their store wasn't affiliated with the app on my phone, even though the Anderson location appeared in the app. The sandwich took much longer than expected and when it arrived, it was a mess. Tasted good though. My chocolate shake tasted good too but there were chunks of something in it. I found bits of strawberry in it. Good thing I'm not allergic! Lastly, I could not get the app to reload money to my account. There seemed to be no way to give this feedback on the app so I'm posting it here. read more

I always come here and food is always great. Best chick-fil-a in the area. Tom, the employee, has great service. Love it

Online ordering= a total win. I've always been impressed with this location. I was meeting a Mom friend to let our littles play in the kid area when I decided to try the mobile online ordering. Sometimes, it can be a total hassle waiting in lines that can get long. I started a mobile order while I was at home. When we got to the restaurant, you simply select "I'm here" on the app and proceed inside. When we walked in, the lovely lady at the register was bagging our food and asked, "Are you Rebecca?" SO EASY. I was totally impressed and our order was fresh. The play area is always kept clean and they even provide purell wipes just in case. Wonderful location. read more

So I reached out to corporate twice since these guys didn't respond to my review on here. Twice corporate said the restaurant would reach out to me and twice the restaurant Did not reach out to me. read more

Chick-fil-A - Is this someone's bit off fingernail or what?! - Fast Food Near Me - Cincinnati, Ohio

Worst one in the area. If you want to a good sandwich, hit Milford or Eastgate. I'm convinced they pre-make all of their sandwiches before a lunch or dinner rush and stick them in a cooler like they do for events. I honestly don't think I've received a fresh sandwich here read more

The location is good if you just want the normal chicken sandwich and fries. They seem to mess up everything else. Also I go here a lot for breakfast and they always overcook the hash browns. They always come out so crunchy, and dark. It's not a bad location but not the best. read more

Payed for a large Mac and cheese like 6 dollars or something stupid like that, and I was given a small fry. This is normal why I would avoid a McDonald's and they even repeated it to me in the drive through. Also forgot the mayos this is some McDonald's type of stuff. Please don't make people pay full price for something and give them nothing close to what they payed for. read more

This Chick-fil-A has gone so far downhill. Pre-Covid they provided excellent service every day. Now the food is sub-standard by Chick-fil-A standards and the staff is very apathetic. They still have the Covid drive thru set up that they rarely use that takes up half the parking lot. My wife and I usually go for breakfast after taking our dog to the park once a week. The breakfast quality has gotten so poor that I don't want to go back. This morning I got a spicy chicken biscuit that I would be surprised if the chicken patty was more than 1oz. At $7 for the combo there is no reason the chicken should be less than 3oz. The Chick-fil-A website specifies 153 grams or 5.3 oz for the sandwich. When I can't even see the chicken patty because it doesn't exceed the diameter of the biscuit it's too small. The owner of this location obviously only cares about their bottom line and not about the quality of food they are providing at all times. read more

Messed up my entire $30 order and I had to turn around and bring everything back. Upon arrival, rude and micro aggressive manager Tanner held my receipt and made me repeat my order verbatim and take every item out of the bag like I was lying. Took forever to fix and replace the food and was frankly just rude af. This location is horrible and the kitchen was dirty when I looked through the drive thru window. I've never had an experience like this at a Chic-fil-A and I'm so very disappointed. 0 out of 10 would NOT recommend. There is a much better location in Eastgate. read more

I wanted to order a Cobb salad, and allergic to bacon and was told I am not allowed to remove the item.. I understand not being able to add but for allergy reason this is messed up on chick fil a's part. This salad is my go to in a crunch and now cannot eat it! read more

why does the line have to take a million years, like seriously. its not that hard to just put sandwiches and chicken nuggets in bags. oh my god, do your jooobbbb. also ur playground is always closed. ur ambiance sucks. just do your job correctly. read more

this chic fila closes at 9:30 on a SATURDAY NIGHT!!!!! and, if you are in the drive thru when it's 9:30, YOUR TOO LATE!!!! there were customers in both drive thru lanes but bc they didn't get to the window before the light went out the kitchen isn't capable of making any food for them. oh, and did i mention that there were still 4 cars in the drive thru waiting to get their orders? I wonder if the kitchen was capable of making their food? mcchicken anyone ? read more

Last time coming here, back in the day they used to be good and they took coupons expired or not. I guess they are hurting for money because they no longer do. They are definitely hurting for good help though because I just had the worst Chick-fil-A meal of my life. I think you get the idea, just check out the pictures, I would go on but I need to go puke read more

Chick-fil-A - One of a full box of disgusting fries... - Fast Food Near Me - Cincinnati, Ohio

See all

I specifically told the people who work at this chic-Fil-a, that every time they send me away in the drive thru with a fry that's barely half full, I'm taking a photo and posting it online. They do this ALL THE TIME, especially their night crew. I only recently started documenting with photos. I absolutely hate this Chick-fil-a... don't come to this one unless you want to be robbed of fries. Check your bag before you leave the window! They pile napkins on top of the fries, so you don't notice until you're already past the window. read more

Chick-fil-A - This is a "Large" - Fast Food Near Me - Cincinnati, Ohio

See all

Okay...four stars for a chain fast food joint? Huh? Well, I'm pretty partial to Chick Fil-A chicken sandwiches and waffle fries anyway, but Unit #01957 is a standout among the franchise and fast food establishments world-wide. Even during a busy lunch rush, this place is still fast, efficient and friendly. Really! The folks that are working here seem to enjoy their jobs and their enthusiasm shows. A kind employee approached us when he saw my son eating from my waffle fry container. "Would you like a place mat, young fella?" he asked, unfolding a plastic mat that adhered to the table. This small gesture spoke to the store's high quality management. The floors are clean, free of debris, tables wiped down, condiments stocked--I don't remember that last time I went to a fast food restaurant that could boast about all these characteristics. read more

Chick-fil-A - ows two cars parked in front of a chick - fil's restaurant - Fast Food Near Me - Cincinnati, Ohio

See all

I would never shop here again. Came in with a coupon they sent me for today only, had it printed out and proof in my email and on Facebook. They said it's store policy that they will not accept a Chick-fil-A brand coupon. Why would a company send a coupon then not honor it. Oh well, I will try a different store. read more

Chick-fil-A - 35 minutes wait for drive thru - Fast Food Near Me - Cincinnati, Ohio

See all

Adding to say the frosted coffee is a wonderful addition to the menu. When I posted my photo it was featured as a limited time menu item. I'm guessing the frosted coffee coffee + ice cream blended like a milk shake but the taste is like iced coffee but a little frothier! A wonderful treat for summer! read more

Chick-fil-A - Frosted coffee - only for a limited time - Fast Food Near Me - Cincinnati, Ohio

Way better service and higher quality than the eastgate store. It's two more miles for me to drive, but I usually by pass the Eastgate store and drive to this store. I don't know why but every single time you get a bigger and better tasting chicken sandwich in Anderson. Keep up the good work Anderson Chick Fil A read more

Wish I could find something about this place to bash.........it's just SO good. I LOVE the Chicken. I love the Chicken Salad. I love the Chicken Soup. I love the Waffle Fries........ Ok, so it's processed, fried, fast, food made from icky little birds known as chickens. Yes, it's a chain. Sorry, but the fact that they won't open on Sunday..............amen brother! Maybe I've fallen under the spell of the people in the cow suit but I vote CHIKN! I wish more places were this clean, this nice and this friendly to kids. It's great that we get free drink refills and ice cream - without asking! And it helps that we get free food everytime we turn around because that crazy cow keeps giving my kids coupons! We run a 5K, we get free nuggets. We play football, they give out free sandwiches. We buy AMAZING milk shakes, they donate 10% of our order to an area youth sports team. Yeah, CHIKN............... I can't complain about a community focused, God fearing fast food joint in my neighborhood except to say, "I wish we could bike there!" :) read more

Great management, great customer service, great food, clean store on top of a friendly staff. I have been there probably 50 times. Never had a disappointing visit. They have newspapers to read, WIFI to use I have had salads, wraps, milkshakes, soups, nuggets, strips, sandwiches, fries all great. If I ever had something to my liking; maybe fries wasn't hot enough for me; no problem getting a replacement. read more

I usually stop in Chik Fil A whenever possible because of the reliable food quality and service, but this restaurant is exceptional even by the usual Chik Fil A standards! I have been in this store about 6 times and I have always been impressed. read more

This is my most frequently visited Chick-fil-A and I haven't been disappointed. The service is good, the food is hot, and I've always had the correct order. They keep the place clean. On the weekend, they did not do table food service which was a negative, but it was very crowded. Refills took a few minutes. read more

The quality and service here are Consistently great. Tori often helps us and is so kind and our order is always accurate. The chicken tortilla soup was fresh and hot. The fries were hot and the fruit in the fruit cup was ripe and delicious. read more

Food is always hot and delicious, customer service is amazing! Rain or shine they are out there taking orders quick and efficient. I eat here at least once a week. Spicy chicken sandwich and waffle fries are my goto. My 2 year old son loves the grilled nuggets. Keep it up! read more

Chick-fil-A - Might be a terrible picture but it's definitely not a terrible meal - Fast Food Near Me - Cincinnati, Ohio

This location is always consistently bad for me. I've never been here where the chicken doesn't taste like it's been sitting out for too long. Never hot and fresh like most other locations. Also the only location that consistently forgets sauce and napkins/utensils read more

I've been hitting quite a few chain eateries of late, and most disappoint me, but this Chick-Fil-A never has I think they have the right idea, in many ways --Make a few products, but make them well --Offer your products at a reasonable price --Keep your space clean --Keep your Employees enthused about their jobs The employees at this location are particularly friendly and outgoing, cracking jokes with folks as they order. The floors and bathrooms are always clean. The condiment/utensil bar is always well stocked. Etc Etc Etc I have been to Chick-Fil-As all over Cincinnati and in other parts of the country, and they all deliver the same, reliable, outstanding food; and this location is no exception If I had to ding this location at all: the parking and drivethrough configuration is kinda wonky, and they could use about a dozen more parking spaces than they have. Recommended, particularly the chicken biscuit for a cheap, filling, and delicious breakfast read more