I was eating my food at the parking lot and i couldn't help to notice that the kind young ladies and boys taking the drive thru orders were just standing there and not many vehicles. Is it posible to let them have a small bench or a chair so they can rest while they are wainting for costumers? read more

The Chick-fil-A sandwiches or way to salty, grilled or fried. I don't remember their food being this salty in the past but for some reason it is now. read more

Standard Chick fi La ! They had 3 lanes open in the morning and I must say it was the quickest turn around from ordering to receiving the food. Food was hot and fresh as well! read more

Chick-fil-A - ows a hand holding a sandwich - Fast Food Near Me - Cedar Hill, Texas

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It's always a little intimidating coming here and seeing the lines all the way up the block , however their Drive thru lines with 50 cars in them moves wayyyyyy faster than a McDonald's drive Thru with only 5 cars in the line. The line moved quickly , and with the heat still at its high. The staff are always out there moving fast and very friendly too. I ordered the 30 piece nugget meal and when we got home, my daughter actually counted them and we had a 40 piece instead of 30. I'd like to say that it may have been an honest mistake. Only I frequent at this location and they always add more no matter the amount ordered, which is really a kind thing to do. read more

Chick-fil-A - Ordered 30 piece and got 40... I love this place !!!!! - Fast Food Near Me - Cedar Hill, Texas

Our experience was going good, until we brought our food home, some of the french fries were raw, and there was a bug on the ice in the tea, a bug on the ice, this is one of the worst experiences I have ever had here. It used to be great with fast service and delicious fries, but now it is horrible! We don't know for what reason, but they are going downhill. read more

Chick-fil-A - Bug in the Freshly-Brewed Iced Tea Sweetened - Fast Food Near Me - Cedar Hill, Texas

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This Chick-Fil-A is always super busy but they're always prepared. Long car lines are no match for this business. They have lots of pleasant, competent and customer service focused staff members ready to take take your order and provide it for you in a super fast manner... and did I mention that they always ask what condiments you want and your order is always correct?!! I really appreciate that there's multiple extended covered drive through spaces so that no one has to get wet to order. If you're a Chick-Fil-A fan this one is even better then there already super high standards. read more

Chick-fil-A you messed up this order we ordered 4 piece chicken tenders and we checked the bag and there was no chicken tenders so now you have the bad service and you wasted my grandma's money now I am upset read more

My kids love chick fil a but this location seems to not be as great as before. No sense of urgency, I don't get why even after placing a mobile order and using their new mobile thru feature I still have to sit there for an extended period of time. Worse part is it seems they prepare the drinks ahead of time so they are watered down due to them just sitting there. read more

Is it just me or is there like no chicken on this? I asked for more and they said they would ask and then just had me sitting at the drive through until I asked if they could or not to which they replied we probably can't... will not be returning read more

Chick-fil-A - Barely any chicken - Fast Food Near Me - Cedar Hill, Texas

Ordinarily, I have nothing but praise for Chick-fil-A. I was very disappointed with them for not honoring the free sandwich advertised in the Dallas Observer for Teacher Appreciation day. The Cedar Hill location gets a lot of business from local teachers, and yet they won't honor educators for this one day. I talked to the on-site director who claimed the store had already donated sandwiches to schools that had requested. They have honored this every prior year. What gives? I will never go back, and I don't think any other educator should. Bad service. read more

Just your typical Chick-fil-A... so excellent! Ordered on the app so our 4 salads were ready about 2 minutes after we pulled in! Very nice, friendly service and great food! read more

It's very clean food fresh good breakfast very nice place people friendly helpful and service is fast here keep up good work

To be honest...I really do not enjoy posting this negative review...but the food that I ordered the other day was unacceptable. I bypass two other Chick files because of the quality and care put into my orders. On this particular day, the drink was the only thing that I was pleased with. I spent $33 and some change there. Everything was hard...the strips, and even the 2 chocolate chip cookies. I called them...but I only got customer care. Customer care said I would recieve feedback...but, two days have passed, and nothing. I didn't think my complaint would be disregarded...does Chick fila really not care? read more

Chick-fil-A - Fast Food Near Me - Cedar Hill, Texas

Speaking of all locations regarding the Salads: basically nothing but lettuce with fewer and fewer ingredients as the prices increase, 10 years ago these were incredible salads, but now they're merely a big profit for the Company, and a rip off to the customer. I was so disappointed with the last one that I promised myself I would not purchase another. a former salad customer. read more

Your drive thru app only line is bullshit get some help and wait on customers like you appreciate their business.

Terrible service every time I come they mess up my order and forget things and instead of fixing it trainer named deja gave me a attitude and a hard time and charged me extra for a mistake they made instead of making things right like every other chick fil a establishment I've been to Will not be returning to this location they need to hold a higher standard on customer service. read more

We love coming to this chick fil a, as opposed to any other surrounding ones. I always order my chicken well done, because I like the crunch. The last two times the employees said they don't offer that, and I was confused as I always do that. But the food is alway good, the fries never fill up to the top though, and I upsize my fries but it still feels like a little bit. I ask for no salt as well, just because sometimes there's a lot of salt. read more

Where does one begin? It took me 10 mins to get out of the parking lot (don't park on property) due to the volume of traffic. I ordered a #9 with lemonade... never got the drink, and the chicken was extremely salty. Called back cause I really wanted the lemonade... no call back. Guessing cross out chik-la-failure going forward... the lemonade was not the issue but the overall experience. read more

This Chick-fil-A has taken a complete nosedive. The inside of the store has turned into an employee lounge/break room with a bunch of gossip by employees while you're trying to eat. Then to top it off, management is having a conversation in the lobby about how they are going to fire a girl if she wears fake nails to work again. read more

Bought some chicken strips. Love the flavor but shocked how small they were! Have NEVER seen them that small!

This chick fil a in Cedar Hill, Texas is the worst!!! Every time I come there to get a Chocolate Milkshake....the machine is NEVER working!! They are literally worse than McDonalds!! Longlines for what? You don't have everything you are supposed to offer available!! read more

I ordered a Spicy Deluxe Chicken sandwich instead of getting what I ordered I received a spicy chicken sandwich with no pickles. read more

Chick-fil-A - What I ordered - Fast Food Near Me - Cedar Hill, Texas

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Food is always fresh and curbside delivery is fast. I am however disappointed that my fries are never full. I pay to upsize my fries. read more

Chick-fil-A - Large fries - Fast Food Near Me - Cedar Hill, Texas

Chick-fil-A is one of my favorite fast foot spots. The food is decent and not too terribly priced. I paid about $16 for a kids meal and adult grilled chicken nugget meal combo. The service is usually exceptional. The servers constantly walk around and refill drinks, get napkins, get condiments, clean floors etc. My only complaint is the lack of seating near the children's play area. The back of the restaurant has a ton of empty tables that are not being occupied, but the tables near the children park are few. I'm not going to sit far away from my child playing. He's THREE. He needs to be in my sight at all times. I literally stood for 10 minutes holding my purse, two meals, and two drinks while my kid played because there were not any open seats nearby and the manager would not allow me to sit inside the play area with my food. I told him I wouldn't eat the food inside; I would just sit, but he said that food and drinks are not allowed in the play area. He offered me a table in the back near the restroom and I told him that I would not leave my child out of my sight. Two kind ladies watched/overheard me speaking to the manager and allowed me to sit with them so I could keep my son in sight. I thanked them for their kindness and watched as my kid played for about 30 minutes. If I could offer any suggestions to this establishment, I would recommend they rearrange their seating to accommodate for families. I am a rule follower so I complied with their restaurant rules but had I known, I wouldn't have had my kid start playing before he ate. Just a heads up for any parents in the future... Family seating is scarce. read more

Chick-fil-A - Busy per usual. The cars are wrapped around the building but the line goes very fast. - Fast Food Near Me - Cedar Hill, Texas

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We've ordered catering from this Chick-fil-A several times & they have always went above and beyond! Alexus is wonderful to work with and will make sure you have a great experience! We regularly visit for breakfast and dinner throughout the week! The restaurant is clean and well maintained. The drive thru staff are quick, friendly, & efficient! read more

Sucks that this location doesn't have handicapped parking because they choose to use it as a third drive thru lane and if you park there you'll be forced to wait in the drive thru. I guess the franchise owner believes in profits over handicapped customers access to the store read more

This is the absolute and I mean absolute best Chick-fil-A! No one has a bad attitude, the lemonade is always fresh! I've always gotten the number one, with honey mustard. Let me tell you, this place made me LOVE honey mustard, but only their honey mustard. Waffle fries that will change your life, you'll never look back again. When you walk in this establishment, the atmosphere is unbelievable. I love the way you are greeted from ordering food, getting your drink, waiting patiently. Then they check on you, I don't know about you but I care about things like that. read more

I don't really do "Fast Food" unless I'm with my Hubby.... But if I had to make a choice on which one to go too.... It would be Chick Fil A hands down! I LOVE EVERYTHING about this place. The food of course and the immaculate customer service. I'm always greeted with a warm smile and FAST service! If your budget is a little low but you still want to feel like you are dining out with at an 5 star eatery this is your place.... While the price here are a little steep for the average fast food joint.... The old saying comes into play. You get what you pay for! Here at Chick Fil A you will get great food, great customer satisfaction, & fast service.... Let's not forget about that warm smile I almost always get their salads... I crave them all the time.... Now at times when passing by you can get a little discouraged by the long lines. However I never seem to wait long because they move the lines really quickly. This has to do with the cashier's being outside taking payments and placing orders. So my official go to Fast Food goes to Chick Fil A! *Remember Eat More Chicken* read more

Chick-fil-A - Fast Food Near Me - Cedar Hill, Texas

On April 7th, I placed a mobile delivery order Chick-fil-A. Before completing the order there is a disclaimer that states: Your order and payment will be processed by DoorDash, and a dasher will deliver the order to your door. Don't worry, you will still receive Chick-fil-A One points for your purchase and be able to redeem Rewards with this order. However, upon completion of the order, I realized that the point were never applied to my account. I contacted the store that processed the order(#799) and spoke with an Ashley, that stated since the order was completed via DoorDash, I was not eligible to receive points for the order. She apologized and provided me the number to Chick-fil-A Care. Once I called the number provided, I spoke with a Nicky and a Christy(supervisor) who agreed with the previous person that I spoke with. I advised each of them of the disclaimer on the Chick-fil-A app that states otherwise, they told me that I was incorrect and not eligible for points. I am extremely disappointed by this experience. I never thought that I'd receive such service from the One place that is known for excellent customer service. Today is April 18th and the issue still hasn't been resolved. read more

Chick-fil-A - Chick-fil-A disclaimer for order delivery. - Fast Food Near Me - Cedar Hill, Texas

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This review ONLY reflects the evening shift. Their food is usually amazing but don't go within an hour of closing, you get subpar food. The nuggets were dry and salty. The milkshake was gritty, icy, bland; sort of like they scrapped the bottom of the barrel before serving it to me. I really don't want to write this review since daytime service is perfect as is the food. Please look into this. read more

i love the breakfast here the little sandwiches are so good, i love the people here are all so friendly and really friendly, love this place. read more

This was a mere mistake that ended hideously. I don't frequent this store often. The day 7/3 I returned to this location for lunch right around 11 AM. I pull in the drive thru area unlike the previous set up or the set up at any location that I've visited, their drive thru is divided and shared with mobile online orders. With that being said me being the first person in line I drove into the first lane closer to building. Unfortunately, for me it was the mobile order lane. Now before I could get an understanding after no one coming to take my order. I let my window down and ask if someone was working over in this lane. The rep responded "that's for mobile order you have to drive around" I looked back and now there's a line (a crowd). I asked is there someway you could just take my order I don't have the time to go back and stand in that line. Answer "No" you have to go around. I requested a manager, ask him the same question answer "No", Asked for his manager "Aisla" companies by another manager answered the same question "No." I drove around parked in nearest parking space got out of my truck and was met with a gang of Chick Fil A manager and teammates yelling "you Can't park here, You can't Park Here" there were parking spaces and I am in a hurry under the circumstances, so I took pictures of parking spaces, got in my truck went further around and there were more parking spaces. I then got out proceeded with my point of business which I had desired with chick-fil-a. My thoughts, customer enter into the improper lane to order drive thru, in most cases people Monday- Friday are on some sort of business engagement. So time is of the essence, I would have explained the matter, honored customers request to proceed with order, making it clear that customer understood the mistake that was made! And for first time customers making it clear that this lane Is ONLY MOBILE ORDERS AND CANNOT SERVICE ANY OTHER ORDERING OF THE SORT. read more

We have been going here for years, and have recently noticed how things have improved even more over time. Since they revamped the restaurant and drive through area, the service is quicker, but still accurate and extremely friendly! I love how the staff is always helpful, friendly, and appreciative... even when they have been standing outside in all types of weather helping the numerous drive-through customers. I've seen adult employees and other businesses who don't even act as professional and courteous as these employees do. The system Chick-fil-A has going now, is extremely effective. Out of all the similar places to eat, there's just something about Chick-fil-A that stands out, and it is one of the only places where the customer actually enjoys the experience :-) read more

I would like to write a review about an employee named Jayvyn, he gave me great service and made me feel comfortable and gave me great smiles. read more

Sam W. Denied me services because I didn't want to get in the lane he want me to! The guy behind me did the same thing! Racist much

This location is has to be a model to other locations. The sheer volume they do every single day is mind blowing. But what's even more impressive is their customer service. I know CFA is known for their service but it's not always easy especially when there's 3 lanes of cars, a full lobby and hungry customers but y'all are 10/10 with attitude and service. Extra shout out to Cade who was incredible at making it flow. Thanks read more

Upset with them removing the coleslaw now I have to go by KFC to complete my meal. Thanks Chic-fila

Chic fil bae -- before all else. No other way to describe my feelings about chic. I love food; good food and chic fil a seems to always make it's way to the top of my cravings list. This location seems to stay busy, but the service is impeccable. The drive thru line is constantly moving and they usually keep 3-4 people outside to take orders and pay as you make your way around the building to pick up your order. Everyone is engaging, happy and kind. I have a theory about happy workers. It's not very profound, but it seems to me that if all of the employees are happy it is a pretty good indicator that the company, management and behind the scenes workings are also worthy of a 5 star review. read more

Great food and service but I'm taking off 2 stars because of the children's area. Not restaurants fault that my 2 year old won't listen to me. But I cannot access my children to get down because of how it is set up. Only a person less than 50 pounds and under 3 feet can get up there. read more

I have not had an issue problem or concern. The food is good, and using the app makes it easy to avoid the lines.