The Grilled Spicy Chicken sandwich with lettuce, tomatoes,and Pepper jack cheese was delicious tonight. The customer service was great. I decided to dine in and relax at one of the high tables to savor my dining experience. read more

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Cold fries will drop your stars every SINGLE time. I don't care how nice you are. Lol. No seriously, it's unacceptable. I came here for lunch and it was busy per usual. Cars turning into the restaurant were blocking a busy intersection. This isn't CFA fault but they may want to have someone directing that mess! I'm irritated just writing this. Food was ok. Service was blah but I did carry out and paid via the app. Service is a lot less personable through this ordering format. I guess .... I'm good on CFA for awhile. Goodbye 2022 and CFA!! read more

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Chocolate Chip Cookie, was pretty good, thick, plenty chocolate chips in the cookie. The drink Cherry Berry, is not even close to tasting as good as the strawberry lemonade, The drive thru, little crowded, but the the line went quickly. The drive thru, attendant's are always friendly and I try to make sure, to give them a little too, if I have it. This Chic, is easily, located, right off the hwy, but you don't, hear all the noise from the big trucks. I highly recommend eat at this Chic! read more

The food and service is usually pretty good depends on the location. I don't ever eat inside but it is pretty clean.

You can't go wrong with a Chick-fil-A you know when what you're gonna get clean fresh fast service let me tell you the spicy chicken deluxe should be the only thing on the menu because I get it every single Flippin time read more

Chick-fil-A - Spicy chicken sandwich - Fast Food Near Me - Birmingham, Alabama

I use to love Chick-fil-a. And, maybe the lady at the store in Pell City was having a bad day. She didn't greet us. Treated us as if we were beneath her. I don't usually mention particular names but this wasn't a teenager. Ady screamed at a coworker right before she began our order. She was rolling her eyes and it became unnerving to say the least. The gentleman I took to get his supper doesn't get out much and it set him back months. People remember to be kind. I hope this girl will not be there if he ever wants to go again. read more

This is our go to Chick fil A. We have been coming to this location for several years. This location stays busy at all times but the staff handles it well. The past several months I have been doing mobile orders only and it has been working out great. For mobile orders they have designated parking spots marked with numbers. The staff is always friendly and accommodating. Orders have been correct. During the covid-19 pandemic staff have been wearing masks and gloves. Your order is brought to your car in a container so there's no contact with staff. Getting out of the parking lot from the curbside area can be tricky at times. read more

Chick-fil-A - 30 ct Chick-fil-A Nuggets - Fast Food Near Me - Birmingham, Alabama

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Terrible they can't get an online order correct.. twice that it's happened. This time $45.00 worth of food. The drinks correct, everything else is wrong. I could of gone to McDonald's and had this done. read more

Great customer service and food delicious on consistent basis! Nice place to take kids to eat and play on a rainy day.

Soft biscuits prices are high but food is always fresh. Never a time I wasn't given excellent service.

Was in line this morning. Something seems off about drive thru. It's starting to take longer now to order. Cars pulling up after a car that's been sitting. Gets their order taking before ones before. That's Not Good Service and It's Not Fair to those sitting before others. Please stop doing that it's VERY irritating when trying to get to work. read more

You can't go wrong with CFA. They are always friendly and fast. I always have a great experience at any of their locations. The deluxe spicy chicken sandwich is my go to meal and have enjoyed it every time. I especially love adding the CFA sauce and dipping my waffles fries in it. read more

Chick-fil-A - Outside - Fast Food Near Me - Birmingham, Alabama

Always fast, friendly and great food! I will always love their chicken tenders and the hot honey pimiento or polenta toe sandwiches as Big Tamika on TIK tok says read more

Went through drive through today . Took over 25 minutes to get my food . Finally , after waiting I received the peppermint shake I ordered but the cashier just handed it to me with no courtesy. I won't be going back . The shake was tasty though . read more

Excellent breakfast stop! Food was hot, fresh & prepared correctly. Location was very busy but service was quick & pleasant! Facilities were clean and well maintained! read more

Worst experience ever at a chick fil a. Had to wait 20 mins for my food. Then brought out a frozen bun. ! Had to wait another 20 mins. Won't be going back here. I had to walk up and get my bun. They never wven said I'm sorry read more

This is my favorite one to go to. Now usually my order is never wrong but on this day it was but I was not upset because they were busy. So I called back to the restaurant and let them know. I spoke with Cheyenne and she replaced my entire meal and also received a meal card. Now this is customer service that I like to receive. Trust me they will never lose me as a customer. Thank you Cheyenne for your great service. read more

Chick-fil-A - Fast Food Near Me - Birmingham, Alabama

Great customer service, well organized, prompt with service, fast with food service, love to eat here, would recommend family and friends, food is always great my favorite is the tenders and nuggets fries lemonade or a Arnold Palmer, Polynesian sauce and honey mustard sauce. Thank you Chick-fil-A for above and beyond in customer service you are GOAT!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

CFA rarely disappoints. They are one of, if not the, best chains for a reason. This one is no different. We went through the drive through, which was packed. It didn't take long, as they had people outside taking orders and letting you pay while in line. This helped getting everyone through quickly. The employees were all friendly. It can be harder to get out of this location, but other than that, this location is great. read more

Chick-fil-A - Fast Food Near Me - Birmingham, Alabama

This is the SLOWEST chick fil a location ever. I live on 280 but occasionally have to travel to St. Vincent's east for work so I stop by chick fil a for breakfast and it is so SLOW. The ones on 280 have the line wrapped around the building and I get faster service there than I do here with only 5-7 cars in the drive thru. read more

I love chick fil a always has my food ready never had to wait long in the drive through always have had a pleasant experience.

Chick-fil-A is known for having good hospitality and this location always deliver when it comes to fresh food and great customer service. This location is always crowded during lunch time, but they definitely have a system going to keep the line moving constantly rather it's at the drive thru or dining in. Normally, I'll rate fast food restaurant no more than a three star, but since I'm treated pleasant every time I'm here, they're definitely a five star in my book. There's no denying that they're expensive, but just remind yourself that you're getting high quality food and service. I always get my usual which is a regular chicken sandwich with waffle fries and a diet lemonade. The food is always fresh and I've never had any issues as far with the temperature. read more

Chick-fil-A - Fast Food Near Me - Birmingham, Alabama

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I am currently not eating any fried foods and Chick-Fil-A was actually a perfect place to get a meal. I ordered an 8 count grill nuggets with macaroni and cheese with a medium lemonade. Along with my order, I ordered a Cobb salad with no chicken or bacon on it for my vegetarian mother. The service was great! They had workers outside to speed up the process. I was in the line and had my food in less than 6 mins. The atmosphere of this establishment is always great. Everyone is pleasant every time I go and they are also patient. They were no COVID-19 precautions with going through the drive thru since masks became optional. Overall, I will never stop eating at Chick Fil A. read more

They forgot my sauces. If there's one thing people go to Chick-fil-A for it's their sauce how can you forget that? So disappointed when I got back home smh. read more

Always on point and the kindest people in the fast good business. My order is always correct, hot and delivered timely. I love their rewards program! They often reward you with rewards from various locations that you go to when you scan the app. Other fast food restaurants should model Chick-fil-A! read more

No matter what time you come to Chick-fil-A they always provide fast, and great customer service their lobby is now open to where you can eat on the inside very nice on the inside they really stay on top of everything as far as cleanliness goes. It was great being able to dine inside again read more

Long lines, but worth the wait :) I mean, seriously, CFA is always worth the wait. And this location has super friendly employees as an added bonus. I haven't been inside (have only used the drive-thru), so I can't comment on facilities in the building. The drive-thru has two lanes so they can take orders twice as fast! read more

Excellent location! Lol I mean you can't go wrong with chick fil a right? I usually do the curbside pick up, but today I had the honor of dining in. It was a lovely experience, and I look forward to going back soon. My favorite item today was the sweet tea, it was phenomenally delicious. read more

Chick-fil-A - 12 count nuggets with Polynesian Sauce - Fast Food Near Me - Birmingham, Alabama

This Chick-Fil-A is so nice! This was our first time trying out this location. We had been suggested to try it out by the manager at the Trussville location. Everyone was super friendly and they get your food out quick and it's fresh! The hostess was super sweet and made sure we had everything we needed, and got us refills from the table which was so nice. The food is exactly how you want when you go to chick fil a. This location is super great! read more

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Regularly eat here before Church on Wednesday night This location is used to train new employees for other locations in the area owned by the same group so service can be hit or miss. Still better than most other fast food chains. read more

It was Awesome! Customer service was AMAZING but my fries and nuggets was not the hottest

Love their waffle fries & chicken sandwich & also how they get the lines moving down pretty fast. Keep up the good work

I went here to get lunch and my food had me feeling sick adterwards. I've never experienced that at chick fil a before. The food did not seem to be fresh. read more

This is the chick fil a closest to my home so I frequent here a lot. I would normally give any chick fil a a 4 or 5 star rating but, this location has proven to be hit or miss. Great customer service of course but, sometimes they may over cook their fried items or something similar. It's not bad enough that I'll stop going though. read more

It so good and like when it hit your mouth u instantly fall in love and I love their chicken sandwich

Don't be discouraged by the long lines! Y'all know CFA some how manages to get you through without a long wait. AND they do it with a smile! This location has to places to pull and place your order. Makes it simple. It's ALWAYS clean and friendly and the free wifi makes it a great spot to hang for a little bit. This is the one place in my area that I KNOW I can count on for a quality experience. AND THEY RECEIVED A "100" rating from the health Dept! Way to go! read more

The Trussville Chic-Fil-A and I go way back. This location has been a staple in my families casual dining routine for years. Here are several reasons why we keep coming back: 1. Customer service at Chic-Fil-A is always amazing, and when I say amazing, I mean amazing. There isn't another fast food restaurant out there with better service. 2. The food is great...if you're into chicken. Their Original Chicken Sandwich is their signature piece. They have a saying that states, "We didn't invent the chicken, just the chicken sandwich." I tend to agree with this statement. My children love their waffle fries. Most every occasion, their fries are crispy with just the right amount of salt. If fried food isn't your thing, they have more healthy options on their menu such as a grilled chicken sandwich, grilled chicken nuggets, kale salad, etc. 3. The reason we chose to dine here so much is that I have five children (and they all love it). If I were to ask any of them where they would like to go out to eat, unanimously they would suggest Chic-fil-A. Kid recommended...parent approved. If you are a family, you can't go wrong with this location. Friendly service, good food, and kid recommended. If you are someone looking for fast food and you want a place that you will most likely enjoy...again, this is the place. It's chicken...and fries, but they do it as good as anyone else. Happy dining. read more

Good service most of the time. Just recently started getting my order wrong. Either my orders wrong, no condiments, or I have to park and wait. I used to love Chick fil a because they're fast and compared to other restaurants never had to park and wait. Idk what's going on but this has happened 4 times in a row(missing items, being parked ) read more

Good, efficient and affordable and delicious! Great customer service friendly and family oriented!

I went to the chick fil a in centerpoint on Roebuck parkway. As usual it take more than 10 minutes to receive your food through the drive by. I received my number one combo and began to eat it and when l bit down in the sandwich I heard a hard crunch. My first instinct though it was skin coat of the chicken. It turned out to be a piece of bone which cracked my tooth. I sent to cfa claims people and they denied my claim. It's always a terrible experience when I come this way. Most of these stores don't even follow the chick fil a polices. I've worked at chick fil a for a few years and they all were ran terrible with a false sense of Christian values. I will be boycotting this false valued cult. read more