While there was a long line, we received our food quickly and our order was correct! The Cobb salad was great and we were given extra dressing for the salad which is always nice. I knocked off a star because our fries were cold, and weren't the best. read more

Chick-fil-A - Cobb Salad - Fast Food Near Me - Aurora, Colorado

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Found a pickle or something in the fruit cup I got. I can't imagine what other cross contamination is happening in the kitchen. read more

Chick-fil-A - Fast Food Near Me - Aurora, Colorado

Food is good, went thru the drive thru &apparently your staff either can't add 20 pieces nuggets from your menu of either 8 pc or 12 pc nuggets?! Store staff should listen & not use bad attitude upon missing it on the order! Store staff & manager should definitely be retrained bc Joanna the mgr has a very poor & negative attitude. For a franchise that supposedly practices religious beliefs & have a belligerent & super bad attitude you folks NEED to check the way your staff listens & resolve problems with customers! Without customers You Chik Fil A staff wouldn't get paid! And for your store mgr to be negative & tell my daughter & her brother who was present placing the order; & Miss Store Mgr to not apologize rather tell us We can come back & we will be charged. No one asked or double check that the nuggets weren't placed?! So my one star is post a bad really freggin sucks!!! The ambiance makes for the negative, I religiously attitude manager & staff has! Yeah, CUSTOMER SERVICE is NON EXISTENT IN THIS STORE! Specially when the person in charge chooses to be negative & less than zero with her adamant POOR & Negative phone manners. Shame on your store & staff who work there!!! As I've complained prior- staff should make sure all orders are double & triple checked bc it your job! I dislike driving back short an item & having the manager tell me that we weren't charged & she answers to no one?! REALLY Joanne- You need better phone manners with customers especially if you're representing a store that is closed in Sundays bc of religious beliefs. Maybe You shouldn't work there & lead staff with bad attitude- SHAME on you Miss!!! Bad, Terrible & less than zero CUSTOMER SERVICE!!! Thx for nuthin read more

Had the worst help ever today at Chick-fil-A. Place and order, arrived to food pickup window. No service and was ignored then was told to pull up to the stop (to wait more) and was continuously ignored for another 10 minutes. Until I got impatient and had to personally had to (make it a point I was being ignored) pick up my food because it was too chaotic and was being ignored. Do better Chick-fil-A. read more

Honestly, I'm so disgusted with the conditions that the workers are having to work in. I came through the drive-through earlier today and every single worker out there was sweating bricks. They looked flushed. They didn't have shade they can go under as they were trying to keep the drive-through line moving along, and it was 100° outside. They were still extremely kind, even though you can tell they were out of breath and dehydrated. the only fan that was provided for the workers was near the drive-through window, which they can't be standing at if they want to get the line moving faster. I am so appalled that a multi billion dollar company cannot provide at the very least tents throughout the drive-through so that their workers could be more comfortable. read more

SERVICE was Slooooowwwww! It was hot as heck, too. No ambiance to talk about. We went through the drive thru.

We love Chick-fil-A! I think we order from them at least once a week! The service is always fantastic and the ambiance cheerful. I love the Chicken Minis and their yogurt parfait with granola. I could eat that every day!! We love their sandwiches, waffle fries, and their home style macaroni and cheese!! They also sell tea by the gallon, which we love. read more

Super long line around 5:30; I went through the drive through. I wasn't horrible in terms of time considering how busy they were. They had 3 staff taking orders outside...I can tell they were doing their best to push through the line. Food is great as always! Friendly staff too. read more

PEAK Very tasty food and very nice people David is Ong a real one fr fr I'll keep coming here read more

Chick-fil-A - PEAK Chicken Noodle Soup Spicy Chicken Sandwich Deluxe Meal Spicy Chicken Sandwich Deluxe Meal Spicy Chicken Sandwich Deluxe Meal - Fast Food Near Me - Aurora, Colorado

Did stop for lunch sandwiches were ok, after all 4 star , it is good place to eat, breakfast is good also read more

Chick-fil-A - Chick-fil-A- Chicken Sandwich - Fast Food Near Me - Aurora, Colorado

Wow, their food has went to crap Tasted like McDonald's But a lot more expensive the food food used to be fresh now it taste old. They changed something in the chicken noodle soup. read more

Was hungry and wanted to eat before starting the drive out of state. Took the exit off I225 and saw this restaurant. Always like Chick-fil-A as they have good service and tasty food. It's a bit of a mess in the parking lot as the lines were long during lunch overflowed across the way to the adjoining lot. But the two servers were fast and facilitated by taking orders and payments. We went with the spicy chicken sandwich deluxe which comes with cheese and opted out of pickles. Made it a meal with waffle fries and a fountain drink. Hot and tasty. Nice lunch. The car in front had an issue so we had a bottle neck for a bit. Too bad they don't have space for two lines at the pick up counter. But overall went quicker than I thought. Would visit again. read more

Chick-fil-A - Fountain drinks - Fast Food Near Me - Aurora, Colorado

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Just went tonight. Forgot one of my sandwiches. Fries are all salt and 30 minutes old. The other Sandwiches are cold. I don't think I'm going back after this. read more

Across the way from In-N-Out, we opted to grab lunch because we did not wish to wait 2.5 hours for a Double Double. The line went fairly quickly and the guys taking orders outdoors had several heating lamps to keep them from freezing. They stopped serving breakfast by the time we got there, so we were bummed but got two spicy chicken sandwich deals and the fries were undercooked and soggy. I took them back inside to have them remade, and the manager gave me a Christmas tote filled with several goodies while I waited for crispier fries. While I cannot fault their customer service, the fries I received were still not crispy. The sandwiches were wonderful and we ate in the parking lot. read more

I'm extremely frustrated with the online order app. I've ordered a handful of times ahead so that when I get to the restaurant, grab my order and go and not wait (you would think that's the whole point of it right? WRONG) they make me wait close to 10 minutes every time I arrive and have me pull into a waiting parking spot for me to get my order. That's the whole point of ordering online ahead of time so that I don't have to wait, if that's the case don't offer it. The people ordering at the drive thru take off way before I do read more

This is the worst chick fil A, I have been. The place is dirty and their employees are rude. I was yelled today by a Cashier called Jennifer in front of a lot of people just because I told her that she didn't take my order right. These people need to be retrain again. No manners or whatsoever, what happened in this location compared to other locations where their customer service is A1. They are also stingy and they don't place any napkins or ketchup on the counter. You gotta ask for it and they will give you only 1 small package of ketchup for customer. Haha what a joke. This places needs a new manager and new employees with manners and with some experience with customer service. Never back again. read more

Is chick-fil-a food good? Judging by the daily long lines of customers waiting to order, at at most any location you go to; it would be difficult to say no. I had a tour of chick-fil-a many years ago and was very impressed with the "behind" the scenes. The food is fresh as a company they are mindful of where their product comes from and how the animals are raised. The tour made me a fan. And at the time it was the closest place to grab something to eat by my job. Let me get back on track. The food is always good, the menu is consistent, the food and service is consistent at all restaurants including prices. Some restaurants prices vary at different locations. I desperately want to say is there more? But why mess with a product that has held true location to location and state to state. I can always count on chick-fil-a. read more

I love this location and how consistent their food quality and service is. I have never received a burned buns like I did at another location. This one is run like a Navy ship; everything is done to perfection and the employees are friendly and always greet you. read more

The person who took my order was unfocused and monotone. I waited for my drink at the counter because it was unclear it was going to come out with the meal. We sat down and waited for our food for 5 minutes, when they brought the food out it was in a bag. They didnt even ask if we wanted to dine in or carryout. I looked around saw everyone was eating from bags, so theyre just not offering trays anymore? Then, when i drank my cherry coke it didnt taste right and my sandwich was missing pickles when i specifically asked for pickles. Im very disappointed, I expect higher quality service from Chickfila. read more

Good food and everything is correct. Good service. I would recommend Chick-fil-A to anyone.

This is the second time that I have been through the drive-thru and the young women who are supposed to take your order refuse to take mine. They took everyone else's order except mine.. They tell me that I have to drive up to the window to place an order. There are three of you standing there but I was refused service. I then had to order out of place only to receive lukewarm fries and a watered-down Arnold Palmer. Refusing to take my order but everyone in front and behind me felt discriminatory (for the second time)... I will be placing all of my business food purchases somewhere else. This was around 11:00 a.m. on 8-31-24.. Never again... read more

I ordered a side of Mac and cheese from this location and there was a LONG strand of HAIR in it! I unfortunately live to far to return it! MONEY WASTED!!!!! read more

Chick-fil-A - Chic fil a macaroni with a Hair in it! - Fast Food Near Me - Aurora, Colorado

The mecca of all fast foods is Chick-fil-a and if you want to debate it bring it on! Is it because it's from my home state of Georgia? Perhaps! But whose really splitting hairs here? The food is friggin amazing and if that seriously is not enough reason for you to visit, you are always greeted with a smile and a friendly "Hi there!" My fav thing is to order the spicy chicken deluxe and you must get them waffle fries. Now if you are going to get the fries you just need to go that extra inch and grab yourself some of that chick-fil-a sauce for some dippin'. You just can't go wrong. You may even catch yourself making some yummy food sounds in between those delicious bites. Well, that's why I did anyways. The service is fantastic, the vibe is for real and the food is just golden! Hop in and give this place/location a try! It's a must! read more

I made an order here and by my mistake, sent it to the mall next door to this stand alone chick fill a shop. I was waiting in line for a really long time and one of the "coaches" or employees in blue acknowledged me and re directed me next door. Writing so others can be aware of this happening with these two chick fil a's in the same area and also to compliment the employee's level of service. Thank you. read more

Just as good service as every Chik-fil-A (aka great service). Spicy chicken sandwich was great! Fries were alright- coulda been a little more hot but that's alright. Obviously the Chik-fil-A sauce was good! Overall a typical Chik-fil-A experience. read more

Well that's unfortunately very untrue! This location has the WORST AND I DO MEAN THE WORST MANAGEMENT STAFF! Carrie and Joanna were VERY RUDE AND HUNG UP ON ME! AFTER trying to get them to refund money that they have been keeping from my CHILD for over a WEEK! I sent my teenage children to spend their allowance at this location, and the took my babies money but gave no food! They said the card didn't go through but it had, I went to the location to speak to a manager to get this resolved and was told it was the bank holding the money and not Chick-fil-A. Upon the hard post of the transaction I called and sat on the phone with Carrie for 20 plus minutes trying to get this handled, she offered me the number to CARES and to MAIL me a $10.00 gift card after me trying to get her to understand this was a transaction in their system as she repeatedly told me it was not! And hung up on me, I called the CARES number spoke with them for LITERALLY 3 minutes and the transaction was found. They sent the info to the "management team" at this location as its individually owned. I waited 6 more days with no resolution, no call back, no email, NOTHING! I called back today and they hung up on me 4 times, I called from a different phone number and spoke with Joanna who took 3 minutes to tell me she knew who i was and would not be helping me without the bank statement, or transaction info that I informed her was sent 6 days ago. I asked her to hold 3 minutes so I could call CARES back as they had indeed found this information, she said she didn't have time to deal with this bring in the bank information for them to help me and HUNG UP! I called CARES back spoke with the original person that took this information and proceeded to the store as every time I have asked for the operator Karen to call me or to get on the phone these two people have disregarded my request. I get to the store and Joanna is too busy to come out for 10 minutes after Carrie goes to the back to get her, then they come back with a smug demeanor and says: how much was it? I advised the refund among and she proceeded to hand me cash! Well how can you NOW refund me without the bank statement or the transaction now that I'm in the store?! You rudely hung up on me and took my babies LAST dollar and refused to make it right ALLLL THIS TIME! But now I'm here and you just want me to leave!? Nooppee not ok at all!! Your a multi billion dollar company! Don't treat your customers badly! Or you won't have jobs! But as I said I would block their drive through they gave me the money back! YOU ARE WRONG. The CARES member heard this and was appalled at the actions of the people at the store. I hope that KAREN OR SOMEONE ABOVE THESE TWO HORRIBLE "managers" will care enough to contact me regarding this issue read more

This is just the second time I have been to a chick-fil-a and I have to say it was pretty good. The place was hopping when we went for lunch. So much so the inside and drive thru had really long lines. I opted to try the original chicken sandwich and waffle fries. Both of which were great. I loved that you could choose a variety of dipping sauces for your meal. This location also had an indoor play place for the kids which was definitely being used. All in all the food was great and the service was good. The only reason I marked off a star was it was really hard to get someone's attention to get a refill on a drink. read more

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I door dashed chic fil twice in the last month due to having a lot of homework and the kiddos wanting some. BOTH TIMES I ordered the CHICKEN NUGGET meal for my youngest and mind you the CHICKEN NUGGETS are the main part of the meal. And BOTH times I got everything BUT THE NUGGETS. HOW do you forget the MAIN part of the meal?? Fucking ridiculous. And then I have to pay extra just to get that delivered?? Bullshit. Then I try calling and they wanna hang up as soon as they answer. read more

Went in for advertised Veterans Day special. What appeared to be a senior employee or manager almost rudely told me they were not honoring any such offer. I proceeded to CFA 2 miles away on Havana where they gladly honored the offer. My brothers and sisters that have served and those who appreciate our veterans please reward those establishments that show their appreciation. read more

Everyone loves Chick-fil-A. There's not really much to say but I love everything spicy and my go to is spicy chicken sandwich

The two drive-through lines and parking situation are still a disaster even after remodel and reconfiguring. I just keep telling myself it's preparing me for the In-N-Out coming soon. Of course we love Chick-fil-A and Don and all of his staff do an amazing job in the kitchen and the dining room. read more

Super tasty as most Chick-fil-A's are. The employees are friendly and helpful. The only drawback about this location is the long drive-thru lines. If you want quicker service, try ordering ahead on the app so that you don't have to wait as long. The lines inside are generally not as bad. The indoor play place is a nice perk for parents with tables that are next to the glass walled play area. The fresh flowers that are always at each table are a nice touch. One thing I will say is that the sandwiches can be hit or miss on peak-freshness. I recommend ordering an additional ingredient to ensure they make it on the spot. I once added lettuce (just a 10 or 15 cent charge) and it was the freshest sandwich I've ever had! read more

You know exactly what your getting at Chick-fil-A. A consistently hot and tasty chicken sandwich. This location is very busy but also serves food up quickly. read more

This location represents the company well. Friendly order taker at the drive-through and lines are never a problem at Chick-fil-A, it went so quickly. Order correct and food delicious. Not much else to say! That's the way it should be. read more

I like Chick-fil-a's food, its really great! I'm really disappointed at the fact they are removing, covering or locking all the power outlets in the stores across the country. Im that virtual office guy and I use places like Starbucks, Panera, and formerly Chick-fil-a to conduct interviews, business meetings, computer work, bible studies and the like due to free WIFI. However, Chick-fil-a is systematically doing away with its dinning room power outlet access??? I'm sure they have their reasons but it's disappointing that they would push some of core customers out. It sends a bit of a message like, please come here to spend your money but, we would rather you use the drive through. It's also disappointing that "it's my pleasure" is gone? I guess things like the use of their advertised free wifi, larger sized chicken pieces and over the top friendly service is no longer their pleasure. I guess all good things come to an end, at least Starbucks, Panera, and even McDonalds still welcomes us road warriors. I'll miss you Chick-fil-a. It was a good run, but I get it. Maybe, it's not you... it's me; I thought I meant something more to you. I wish you well in your new relationship and hope you find what you're looking for. read more

Absolutely horrible customer service for the simple fact that they no longer say "my Pleasure" Where is the "my pleasure"? I want it to be their pleasure read more

Service was garbage. When we got to pay we asked for military discount (since they normally do) and they proceeded to tell us that we only give discounts to firefighters and police officers. We are not mad that we didn't get a discount but how are you going to have a discount for everyone BUT military members. read more

I love going to this chick fil a but when the ladies are outside they don't have nice manners no one at this chick fil a either says "our pleasure " any more it's become very sloppy service I would like them to try a little better and not have a smirk on their faces or you can't understand the order buy the chicken and food is always great! read more

This location is always a solid choice for eating on the go. Like all of them, the people are so nice and always eager to please. I don't agree with their founders practices but they do have good food. They are nice and overally friendly. The special sauce is amazing! The location can get busy being next to the mall. They just redid the interior and added more seating. read more

Had a great chicken sandwich from her the other day at work with waffle fries. It was hot and very good. I always love coming to chic fil a.