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    Chick-fil-A

    3.6 (152 reviews)
    Open 6:30 am - 10:00 pm
    Updated 3 months ago

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    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for kids
    Outdoor seating

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    Sam C.

    I usually love CFA but this experience was pretty revolting. I addressed them about this, to let them know and to hopefully prevent them from ever letting this happen again, and I didn't really expect anything else out of that interaction, but I do feel like they could've at least offered an apologetic credit for a sandwich? Or fry? Lol. Not sure, I'm not a greedy impractical customer, I've dealt with those, but I feel like the simple, "We're really sorry" didn't do justice for how sick I felt on their behalf. I bought a sandwich and an ice water, ate the sandwich, and went into a doctor appointment. A few hours later I came back to my hot car where all the ice had melted and when I went to drink the rest of the water I saw black flakes in my water? Upon actually taking a full look at my water, I found a DIRTY HUMAN FINGERNAIL TIP. First thinking it somehow was mine, I checked to see all my fingernails, intact (which I also showed to CFA when I spoke to them and gave them the cup) that water had indeed been given to me that way. After gagging for 10 mins, I felt sick for the rest of the day. Luckily no real illness or infection came of that. But it was a violating experience. I guess the only reason I'm posting this after already speaking to them about it is to let everyone know to possibly be aware and maybe check your food and drink from this place.

    #1 with substitute of Mac n cheese instead of waffle fries and frosted lemonade instead of a soft drink
    Suzie M.

    The staff is always friendly and nice! Their food is delicious and fresh. I'm not the biggest fan of their waffle fries (they just don't do it for me) so I really love that I can substitute them for their new Mac N Cheese for an additional cost. I may have an obsession with their new Mac N Cheese! It's so good! Their Chic-Fil-A sauce is delicious and a new favorite of mine is their frosted lemonades! My only complaint would be that the drive-thru line is pretty much always busy and during the peak lunch and dinner rush; expect to have to wait. But...that's a good sign because it means their food is delicious! We need a Chic-Fil-A in Saratoga Springs and that will alleviate the crowds at the AF location. How can we make this happen? :)

    What is it with Chick-fil-A and their pickles? I ask for extra pickles every single time that I come here and every single time this is what I get my chicken sandwich and five pickles! I don't like their sauces, so I like to have a little extra pickle, but they are so freaking stingy you think they were made of gold! come on Chick-fil-A do a gal favor and just put some rextra pickles on my sandwich sandwich for real. You know super chic is just across the parking lot and I don't ever have to fight for pickles there.

    Hand Sanitizer, Female Restroom
    Dawn H.

    Chick-fil-A, need I say more?! They have the hands down best customer service ever. I never feel like I am a burden to them and they always serve with a smile. This location is very busy but maintains the lobby and restrooms and your food is out prompt and fresh. The female restroom has hand sanitizer and mouthwash, though they seem to always be out of cups and they have a changing table. It is well kept and more homey feeling rather than a public restroom. Play area is big and not as well kept as the rest of the store. It could use a deep cleaning. If you go during peak rush hours, expect a long line both Inside and drive-thru. They do get you moving fairly quick. Did you know, they have amazing Mac and Cheese? How about a delicious Frosted Lemonade? These two items are worth stopping by just for them. You will not be disappointed.

    Chicken strips with no sauce

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    4 months ago

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    3 years ago

    Fire the guy who is working drive through right now, he wasn't very nice. Food was good though!

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    Page 1 of 4

    Ask the Community - Chick-fil-A

    You might also consider

    Super Chix

    Super Chix

    4.2(343 reviews)
    0.1 mi
    $$

    We love super chix!! We honestly never had a bad experience here. The lady at the register was…read moresuper nice & told us if we downloaded the app, there's a coupon for free fries! & we could also start earning points so of course we did that, I love a rewards system. The restaurant was pretty clean even though it was a little busy. I also love that they have a sauce station, you can get all the sauce your heart desires! & most importantly, they have good ranch. I ordered the buffalo ranch salad with grilled chicken and it was good! Although, I think it's better with the breaded chicken. My husband got the Nashville hot chicken tenders. & we shared the rosemary fries, super yummy!!

    It had been years since my last visit and we were in the area and decided to stop by for lunch. The…read morecashier was kind but it did feel she was rushing us, despite nobody behind us. It didn't feel natural or genuine. I ordered the Asian salad with grilled chicken. Very generous on the chicken portion which I really appreciated! It was cooked and seasoned to perfection! I loved all the flavors in the salad - especially the cashews and peppers. The dressing, which I got on the side, was very sweet and I couldn't really eat it. Would love to see some type of wonton chip on top to add texture and I wish the salad was romaine and not mostly iceberg. My husband enjoyed his tenders and said they were juicy and hot! We shared a salted fry and I enjoyed them very much. I had a good experience and will definitely be coming back soon.

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    Inside

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    Chick-fil-A - hotdogs - Updated May 2026

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