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    Chick-fil-A

    2.9 (59 reviews)
    Closed Closed
    Updated a few days ago

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    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for kids
    Dogs allowed
    Good for groups

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    Recommended Reviews - Chick-fil-A

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    Always happy times
    Paul V.

    This Chick-fil-A has always been good to us. Sure there has been the occasional slow order pickup time or congestion in the drive thru, but that comes with success and doing a good job. Orders have always been correct, fries rarely cold (my wife is the official judge of that needing them hotter than the sun's surface), and if they were cold, replaced. Okay enough on the fries. Once there was a time we waited in the order pickup line for 5 mins and our order didn't come. I checked inside and guess what--it was user-order-error on our part. Another time we waited to order 5 seconds from the lot, right at lunch time. Guess what: the order took a few mins. But come on people, let's not write about slow wait times at 7pm Valentine's Day, or long lines on Mother's Day, or they went to someplace that was closed on Christmas and they really had a hankering for that food that day, or brunch on South Beach on Easter was 1) expensive and 2) crowded. This location will get even more crowded in coming months with the former bank next door becoming another restaurant. But I'll continue to return and get consistently good friendly happy nice welcoming service from these folks at this Mars Hill location. I just might have to park at the library; but hey I need the steps.

    Egg White Grill

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    Photo of Alex A.
    446
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    9 years ago

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    8 years ago

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    6 years ago

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    11 years ago

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    12 years ago

    Never mess up an order when going through the drive thru. Great customer service just like all of the Chick-fil-a restaurants

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    14 years ago

    We love this Chick-Fil-A is like our hometown location & we always receive exceptional service.

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    Photo of Tori T.
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    11 years ago

    Love everyone here! Operator is great! All the workers are local students it seems like, so very connected with the community.

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    8 years ago

    Very good chic fil a! I go here almost every morning, everyone's so nice, and the foods always good!

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    8 years ago

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    8 years ago

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    11 years ago

    Best CFA in the area! Good portion sizes, fast drive through, and my food is always hot!

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    8 years ago

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    9 years ago

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    8 years ago

    I have never seen a more efficient store in my life. The drivethru is a study in efficiency in the morning! Great job Brookstone!!

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    8 years ago

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    9 years ago

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    13 years ago

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    12 years ago

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    10 years ago

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    Page 2 of 2

    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    Sure there has been the occasional slow order pickup time or congestion in the drive thru, but that comes with success and doing a good job.

    Mentioned in 7 reviews

    Read more highlights

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    It was our first time coming here and this place did not disappoint!!! Friendly service, clean…read morerestaurant but most importantly DELICIOUS tasting food. The burgers are cooked fresh, not frozen, the right amount of spice and flavoring. I would highly recommend this place to open your taste buds!!

    Today my family and I decided to try Barn Belly Burgers after reading rave reviews--especially…read moreabout the Jerk Chicken Bowl. That was actually the main reason for our visit. Unfortunately, when I went to order, I was told they were out of rice and not serving it. Very disappointing. I decided to try the 10-piece lemon pepper wings instead and specifically asked for all flats. The order taker said it could be done. However, when my food came out, the wings were mixed. My husband spoke with who I assume was the owner, and she explained that they don't typically sell all flats because it leaves them with too many drums--which is understandable. However, that should have been communicated upfront, as I likely would have ordered something else or chosen to go elsewhere. The dining area also took away from the experience. The tables were filthy, and we had to ask for ours to be cleaned before we could even sit down. To make matters worse, most of the fountain drinks were out. I settled for fruit punch, which unfortunately wasn't good. My husband and son received their meals, and overall, the food was just average at best. Between the unavailable menu items, miscommunication, cleanliness issues, and overall quality, this experience fell short of expectations. We will not be returning.

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    Culver's

    Culver's

    3.6(153 reviews)
    5.2 mi
    $

    Upon entering the restaurant, I immediately noticed unsanitary conditions in the restroom, which…read moreemitted a strong odor of urine. Unfortunately, this poor first impression was only the beginning of a substandard experience. I ordered the Double Swiss and Mushroom Burger with no-salt crinkle fries. When my meal arrived, I was extremely disappointed to find that: * Both beef patties were cold * The Swiss cheese had not melted, indicating the burger had not been properly prepared * The mushroom portion was significantly smaller than advertised and expected While attempting to eat my meal, two employees began cleaning tables adjacent to mine, wiping and slinging crumbs in my direction. Shortly thereafter, a female employee returned and began sweeping the floor directly beside my table. When I politely asked her to stop sweeping so close to where I was eating, she complied, but the disruption had already significantly impacted my dining experience. Before leaving, I visited the restroom again to wash my hands, only to find that the strong urine odor persisted. I reported these concerns to a supervisor on duty. As a longtime customer who appreciates Culver's reputation for quality food and clean establishments, I was extremely disappointed by this experience. The combination of cold, poorly prepared food, unsanitary restroom conditions, and disruptive cleaning practices during peak dining hours falls far below the standards I have come to expect from your brand.

    The cod sandwich with onion rings were soooooo good & fresh! The fries didn't fall short of amazing…read moreeither. Service was 10/10. Smiling faces! Love a happy face!! The ambiance is cool. Just mop the front to get the ole closed in odor out. My first visit and it's a winner. Drove from Smyrna to check it out. My Daughters brag alllllllll the time soooo! I had to see what the hype was about. I shall return We need a franchise on the Mableton/Smyrna side we have NOTHING

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