04/10/2026 2 chicken biscuits and hash browns. The biscuits fell apart when picked up as there was so much grease that it saturated the biscuit and dripped from the chicken. When the hash browns were tilted, grease ran out of them. All were thrown away. I used to enjoy this location. Never again. read more

A safe bet. Lots of good here. Expect the usual Chick-Fil-A excellence. The staff are kind; the food is delicious; the customer service is fantastic. The owner does a lot for and with the community... a lot. Working with local churches for VBSs and other programs, giving away coupons at schools, all kinds of great stuff. Their playground is recently re-opened, and it's a nice one. As with many Chick-Fil-As, it is usually wicked busy, so be ready for a wait either in-person or in the drive-through. The parking lot is oddly designed, probably because it wasn't meant to handle the volume it does. You have to loop around the entire building once to get to the drive-through (it'll make more sense once you've done it), and the unit doesn't have its own driveway; you either have to drive through the Starbucks entrance or the Walgreens entrance to get to it. Not a big deal, but getting in and out of there isn't a simple, easy turn. The bathrooms sometimes are poorly stocked or kept, especially late at night, at peak hours, or early in the morning (probably because the night crew didn't get to it). Sometimes you're good to go, but there have been a few times I've gone in and decided I could hold it. All in all a good place, especially if you have kids. read more

Chick-fil-A - Mobile order pickup area, just inside door. - Fast Food Near Me - Acworth, Georgia

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This place is very nice and clean! The food is tasty and delicious, like the waffle fries and the creamy Mac n cheese! The service like at any chick fill a is great! The staff are very friendly and welcoming here like always! read more

I had a mobile order. As our way food quality very good and consistent. Order was correct as ordered. Landscaping look great, drive-through mobile pick up path a little cumbersome. Staff was very polite. read more

Not only the staff was amazing but the food was so fresh and was great! After having chicken-fill-A from another location nearby that I was absolutely disappointed this location brought back my great experiences with the restaurant I am use to! read more

We ordered from this store through DoorDash because our five year old granddaughter wanted their chicken nuggets. They delivered our sandwiches but no kids meal. She was very disappointed. read more

This isn't the first time I've had a problem with this location, but it put me over the edge. I ordered 2 nugget trays 2 days before my event. When I arrived at the time I requested to have them done, I was told they hadn't even started making them. I waited an HOUR for my order and was then late for the event. I called the location a couple days after the event to share my experience and ask if there was any compensation for my trouble, no one ever returned my call. Sorry excuse for a chick fil a. On a different occasion I went through the drive thru and ordered 1 large drink. I was asked to pull forward to a spot to wait. After waiting 20 minutes I called the store and they admitted they "forgot" about me. Avoid this location at all costs read more

Rarely ever have had a good experience here. Food items frequently left out. Recently had a refund refused. Basically offered a free sandwich. Terrible customer service. I refuse to go here or the Highway 41 Acworth store anymore (both operated by same franchisee). Go somewhere else if you want to have a good experience. read more

This Chick-fil-A has always been good to us. Sure there has been the occasional slow order pickup time or congestion in the drive thru, but that comes with success and doing a good job. Orders have always been correct, fries rarely cold (my wife is the official judge of that needing them hotter than the sun's surface), and if they were cold, replaced. Okay enough on the fries. Once there was a time we waited in the order pickup line for 5 mins and our order didn't come. I checked inside and guess what--it was user-order-error on our part. Another time we waited to order 5 seconds from the lot, right at lunch time. Guess what: the order took a few mins. But come on people, let's not write about slow wait times at 7pm Valentine's Day, or long lines on Mother's Day, or they went to someplace that was closed on Christmas and they really had a hankering for that food that day, or brunch on South Beach on Easter was 1) expensive and 2) crowded. This location will get even more crowded in coming months with the former bank next door becoming another restaurant. But I'll continue to return and get consistently good friendly happy nice welcoming service from these folks at this Mars Hill location. I just might have to park at the library; but hey I need the steps. read more

Chick-fil-A - Always happy times - Fast Food Near Me - Acworth, Georgia

The line always takes forever and most of the members are not worried about you. The woman who took my order was very rude. The man at the window just seemed rushed and inconsiderate. Addi my cashier seemed to just be inconvenienced by my order being wrong, not sure if I will be back read more

You can never go wrong with the Lord's chicken; it is always so good and the service is always great. If they do make a mistake, they always correct it with a smile. read more

Made me park for 15 minutes waiting on my sandwiches just to be told it's going to be another 10 minutes to wait, I had to get some where so I had to cancel my order and leave and told the employee this when they came up to my window. I assumed I could get it refunded and called support to do so and they sent in a request and I'm still yet to receive a refund for the order I didn't get. I doubt I'm ever going to this chick fil an again. read more

I visited this location on 4/20/24 around 0610, prior to coaching an all day tournament in Jonesboro. I got to the event, took out my food and this is what my English muffin looked like. Why would anyone serve this EXTREMELY burnt English muffin to anyone??? I was furious as I was hungry and could not leave to go get more food. I eat my food together, so I didn't even open the hashbrowns. I called the restaurant and Lauren offered for me to come back in or she could give me the number to Chic Fil A cares. I called, but they weren't open. I called the restaurant back and the older manager told me that sometimes the grill burns the food. I didn't respond. Then she said that wasn't an excuse and they must have missed it. There's no way that anyone didn't see this burnt muffin! She offered to give my information to someone to put enough points to cover the Egg white grill on the app for redemption. I said that they needed to cover the entire combo. Honestly, they should have covered my entire check including my chicken biscuit meal because I didn't have any food until 6 hours later. I'm not sure if the points are on there or not. However, I showed this to around 25 people at the tournament who all said that they'd NEVER seen anything like this served especially at a Chic-Fil-A. I'm highly disappointed! read more

Chick-fil-A - Egg White Grill - Fast Food Near Me - Acworth, Georgia

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Always my order missing and the bread chicken mini always dry and the fries too it was my favorite place

Perhaps the slowest Chick-Fil-a ever. Came in for a late lunch and they didn't seemed staffed for it. Friendly as always but that doesn't help the long wait time. read more

As per usual with CFA, this place is very busy, quick, friendly and clean. They always have high quality fast food, with friendly service. Even the busiest CFA will get you in & out faster than other fast food locations with 1/2 the customers and a 1/4 of the customer service. This is our normal Saturday breakfast routine when we are on the go. Try the hash brown chicken burrito. read more

Ordered 2, 30 pack of chicken nuggets got shorted 15 nuggets. Asked for extra sauce and all i got was 8 sauce for 60 nuggets. Don't recommend unless you want to get cheated on your food. This was supposed to feed 6 people but i guess i am not eating. Don't recommend this Chick-fil-A read more

This chick-fil-a consistently will miss items in your order, we have a large family so we get 2 bags of food in the drive so it's difficult to check if everything is there. More times than not we are missing an item and I am tried of complaining as nothing has improved. Worst Chic-fil-a service ever. read more

This place needs to hire some adults. I was asked to pick up a mobile order from here on the way to a birthday party. We were running slightly late. I figured the order would be ready when we arrived. It wasn't. I spoke with two associated at a register. They informed me they'd get the order started. They didn't. Then for 30 minutes I waited, hovering around the counter and register. I thought maybe it was taking a while because it was a lot of nuggets and they were a little busy. But they were no busier than any other Chick-fil-A on a typical day. Eventually a young guy who I presume is a manger came up to me and asked if I needed help. I explained the situation. He figured things out and let me know their computer systems are ridiculous and that a person at the register is required to print a receipt and bring it to the kitchen if someone came in to pick up what was originally placed as a mobile drive-thru order. He proceeded to rush to get our food ready, but did absolutely nothing else for us. We waited 40 minutes for an order they were able to put together (it was just nuggets) in a short few minutes. TLDR: This is the worst-run Chick-fil-A Ive ever visited. None of the usual overly-helpful smiles and rapid accurate service. Just kids who will keep seeing a customer waiting for an eternity ignoring them. And if they screw up, management will give you convoluted reasons for the failure and do nothing for you. read more

Has nothing to do with the people (they're always great). but the audio speaker for the drive thru (inside lane) needs to be fixed. repeated order caused a miscommunication error resulting in me receiving the "wrong" items. Wrong being quoted due to the employees hearing "Large sprite" instead of hearing "large fry". Again, the speaker kept cutting out, on the employees end, so I DO NOT blame them at all. Just faulty equipment read more

This place is the worst! I waited in line for 20mins where the line was wrapped around the entire building where people couldn't even get out and even with two car lines it was still crazy wait time . When I finally get to where they can take my order for breakfast they couldn't bc it was over by 2 mins I waited in the car line for 20 mins for freaking nothing: They either need to get more people outside to take the orders or extend there breakfast longer because it's absolutely ridiculous to wait in line for that long and not get what you wanted bc it ended by 2mins. They need to figure out how to make there wait time better & shorter because that car line is awful or they need to open there dinning area up again. I usually love going to the location but this place really disappointed me and this is my first negative review about anything. read more

We come to this chick fil a often. I've tried to give them the benefit of the doubt, but they seem to always forget something . We live a good 15 minutes away. By the time we get home, turning around is not an option .Weve par for at least 5 meals that we never got . read more

We accidentally entered the line the wrong way and the girl working the drive through proceeded to harass us and talk crap to the car behind us to make us feel worse. It was an honest mistake. This place probably has 3 stars because that employee is a rude b*tch. read more

The friendliest place ever! Always getting my order right! Love that you all are keeping your drive thru open during CV19!

This is the worst Chick-fil-A. We live around the corner and would rather drive to the location on Cobb Pkwy. They always are behind on one item on our order and then offer a free chicken sandwich card for the inconvenience. They bring the meal, and everything but the item we are waiting for is cold. Not warm, cold. The staff always looks like a deer in the headlights. There doesn't seem to be any leadership leading the bunch. The drive thru situation is a nightmare and 1/2 the time they forget items in the bag. So sad because Chick-fil-A has good food for fast food but this location SUCKS on their service. read more

This is one of the worst Chick-fil-A's. It's always very slow, the employees aren't "typical Chick-fil-A employees", and the food isn't great. I never get my sauces I ask for. So today I made sure with the guy who gave me my food, his response was "uh idk. I think". The girl who took my order was very short with her responses and not welcoming at all. Lastly, my grilled chicken on my sandwich was very thin and burnt. It was hard to chew. read more

Girl at the window was rude and passive aggressive. I paid for a combo with a bottled water but was given tap water. I asked for them to just give me the bottled water and she tried to charge me extra. Just say sorry and hand me the bottled water. Don't waste my time and yours because you're in a bad mood. read more

Extremely poor design of their parking lot. I am disabled and have a handicap parking permit. Due to the design, you have to wait in the drive-thru line to get to the three handicap parking spots. Once you leave, you are at the mercy of those waiting in the drive-they line to let you back out. You then have to join the line as they have barriers to keep you in line. It's just not worth it to come here due to the aggravation. read more

I think Chick Fil A's are different down south. I've been to them back in the day when they were in jersey malls. I never really cared for it. I have to say their waffle fries were never my thing up North. But down south, they were pretty good. Only thing not worth having? Their sweet tea. Not sure what the hype is there really. Ranch on their spicy chicken was *kisses fingers to sky* read more

This location is super convenient and always very busy. It seems not many people go inside to dine as the drive thru now has a line wrapped around the building...TWICE. This is the norm Saturday morning & every day for lunch. If you don't have time, go inside. The drive thru takes 10-15 minutes. There are usually employees outside taking orders thus making the process painless. read more

This is probably the worst chick fil a I have ever been too. The line is horrifically slow and they always seem to be completely understaffed during peak business hours. The food always seems like it's reheated as well. Never tastes fresh. read more

So I had a Chicfila craving... And it really didn't get satisfied! The owners of this location also has a store on 41. Where I first stopped, but as I approached the counter to order there was just a foul smell coming from the cooking area (like a decomposing animal or a sewage problem) so I left and head over to this location I am really reviewing. The amount of employees working perfect, although they're dumber than a box of rocks with absolutely no personality! And the blonde curly hair gal (maybe a mgr) has a tude. Anyways sitting here tired and hungry ready to enjoy some CFA... NOT really! I ordered the grilled chicken sandwich combo. First off the fries were oldish and had a distinctive taste of burnt oil that wasn't hot enough! Chewy fries... Huh? Now my sandwich - this and the 41 locations are the only 2 CFA's I've been to that turn the grilled chicken sandwich into chicken jerky with a side of char. Both of these locations rarely clean the press they cook the sandwiches with. Maybe in the future I might give either located another try, but for now I will just go to other locations to get my Juicy Grill Chicken sandwich with out the side of grill! Everyone, go up and order from the young blonde and say thank after you order... She kills it with sarcasm replying with "My Pleasure"... All Chicfila's do this, but not in a snotty way... See pic for the yummy char! read more

Chick-fil-A - It takes a lot of time to pick all this char off my sandwich - Fast Food Near Me - Acworth, Georgia

I appreciated your efficiency, thoughtfulness and courtesy in honoring our service members and their immediate family members with a free meal on Veterans Day. Kudos to the manager and the workers for a job well done. read more

Here I sit at curbside again waiting for my food. Amazing how every time I come here they get my order wrong! Day or night. This time half my order was missing! Now I have to wait 10 minutes or better while the other half of my order gets cold because drive thru is packed. Then I'm asked if I'm the person who was asked to pull up and wait for my food while I'm the only person parked at curbside delivery in the lot? So sad for just spending $26! This seems to be the only chick fill a with the issues. I've never had issues at others. I just wish I didn't live so close to this one. read more

I got here right at 10:28 couldn't find a parking spot. Found a parking spot at 10:30. I go to add the parking spot number on the app and my meal was charged and then deleted because " breakfast was over". The time could be longer. Chick fil a is my favorite place to eat but i want to eat breakfast at 10:40 not lunch. read more

Nobody was in line or in the parking lot. I go around the building, girl tells me to go around the build I said for what she said bc you didn't go around. I said yes I did. She said well now you have to bc there is a truck behind you now. Very rude, I didn't even order I left. The chicken is not cooked long like other chick-fil-A's. Ever notice their chicken is so greasy... I know it's fried but they don't cook it that long. read more

Love this place; wonderful staff. Great for parents w/ multiple small children. They go out of their way to make your visit an enjoyable one. Curbside valet for parents. Table service. Clean. Yummy. And the Sweet Tea... it's heaven in a cup. read more

Had a very bad experience this evening at Chick-fil-A. I waited 20min in the drive through to be told they were out of nuggets. That part I'm ok with. What I'm not ok with is getting a medium fry after asking for a large. It seems like this location needs a lot of work. read more

Always a really long line at any time of the day, and their service is super slow at this location.

I come here often and it's a typical CFA experience! Staff are always nice, food is almost always fast and hot! No complaints whatsoever. Today I came through the drive through around 12:00 and it was pouring rain outside. I just wanted to applaud the two employees outside taking orders on their IPads in the rain. It looks like they were supposed to have tent set up but weren't able to get it up in time or something. To the two girls outside taking orders, you are both fantastic employees and deserve the best! The one girl who took my order (Ansley is what it said on my ticket) seemed like she was freezing cold and miserable yet still kept it together to do a fantastic job helping me through my order! As a fast food worker myself I know how difficult it can be some days, especially out in the pouring rain so good job to all the staff at this Chick Fil A! Keep it up! Thanks for all you do! read more