Good food but they keep getting my freaking orders wrong. It's a good vibe in there but honestly, drive thru is terribl.

Drive-thru times between the time that I order and when I get my food in hand are consistently 5-10 minutes during off peak hours. When I ask for a plain chicken sandwich, I might as well ask for extra pickles. It makes no difference. read more

I mean... does CFA ever miss?! Fresh, hot food made to order, super friendly and welcoming staff, clean and spacious restaurant. Drive-thru was pretty busy but we were dining in anyways for spirit night. Instantly greeted once we walked in. No line and No wait. Dining space was very clean and I even witnessed the staff wiping down tables and chairs. Food was brought directly to my table and was delicious! Great location on Cobb parkway. I love that they partner with our school for spirit night. read more

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I really enjoy Chick-fil-a but this is ridiculous. They only gave me a half full container of fries. The food is already pricey enough but not to at least get what I paid for is a bit annoying. The cashiers were friendly and the line went pretty quickly I just wish all my food was in the bag. read more

Chick-fil-A - Fries - Fast Food Near Me - Acworth, Georgia

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Consistent is the best word to describe this particular establishment. Their customer service is always the best and their food standards always deliver. I live in Acworth and I work literally 5 blocks away and this is always my go to. I also know the people very well, so community is a big part also. read more

Food is always good, but for the love of all that is holy, fix the drive thru! Regular sized trucks can't even get through without curbing it and damaging tires. read more

Every time I come to this chick fa la my order is wrong or was taken wrong. Today I thought I was going to the heart chicken mini box because that's what ordered. When I checked my bag they just put it in a regular box. Why advertise a heart box for valentine's day if it doesn't even come with the HEART BOX. This chick fa la always disappoints me. I'll make the drive to dallas for the someone to take my order correctly. read more

I was there a few days ago for a takeout lunch. The food was horrendous. I ordered the chicken tortilla soup, which was extremely thick. The chicken tenders were very small and dry. Mind you, I was the first one in line for lunch, so you would think the food was fresh. I think the soup was leftover from the previous day. This place doesn't have the same quality as the Chick-fil-A that I am accustomed to. I will not return. read more

So amazing the manager ella grace helped us with my birthday snack. we even had somebody sing happy birthday to us. So yummy and great service read more

Chick-fil-A never disappoints. The line was not long. The food was Fresh. The sandwich is good. Salad Is Great. Great meal for the park. read more

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This Chick-Fil-A gets three stars because in some respects it's awful; in other respects it's excellent; unfortunately, it's inconsistent. You're not quite sure what to expect. Let's start with the bed. Probably the worst thing about the restaurant is the sometimes-apathy of the staff. I've come in multiple times to the trash being overflowing, the restrooms being dirty, the condiments and plasticware not being stocked. The second worst thing is that this restaurant hasn't yet figured out how to handle its massive customer population. Unless you go at very odd times, the place is always bustling, with the drive-thru line backed up around the restaurant, kids running here and there, and very unclear lines at the counter. When I do go, I almost always do a mobile order via the app. Getting in and out of the parking lot can be, well, an adventure. The number of people who come here must find something amazing about it, though I'm missing it, clearly. Their latest health inspection scored an 83. Another indication of not the most exciting, best place in the world. Now, to the good: when the staff care, they really do care. They can be gracious and kind. The second-best thing about the restaurant (and the thing that keeps me coming back) is the number of coupons and giveaways they do. Besides the calendar coupons redeemable through the app, Andy Duncan sends out a "Mobile Monday" free item each Monday (with a mobile order), and they constantly are giving away coupons or doing something for the community. Were it not for their free stuff, I probably wouldn't visit this restaurant ever. So no, I don't recommend it. But neither would I turn someone away. Just be aware of what you're going to get: which is that you really don't know what you're going to get. read more

I like this chick fil a. When I go the drive thru isn't usually crazy and if I've ever had an issue it's resolved quickly. I have no complaints! read more

The best! I always love how they support their Veterans!! Always great service, always have a smile and always fast! There is nothing bad to say about this Chick fil A!!!!! read more

Chick-fil-A - Coupon to get one item free for Veterans day!!! - Fast Food Near Me - Acworth, Georgia

This is the closest Chick-fil-a to our home and unfortunately I consistently have issues here. Whether it's food or condiments being left out of our bag or ordering a salad and the restaurant not having certain items that go along with the salad. This time I ordered a Cobb Salad, they had no crispy peppers and did not inform me of this until I asked at the window for the peppers however my biggest issue was there was a live bug in my salad. I tried calling the restaurant immediately however I did not receive an answer. I will NOT ever be returning to this restaurant. I have given them many chances. read more

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The best Chick-fil-A. They let me order well done fries! So yummie Also I wasn't bothered that there wasn't a menu every 2 feet of the drive thru. It's Chick-fil-A. My order is usually the exact same. And if not I pull the menu up on my mobile device... Fast and friendly service! So excited I work close by! read more

It takes me awhile... but I'm officially done with this chicfila! First the positive; I was greeted nicely in the long drive thru line by a pleasant smiling employee. Which I ordered 4 count strips and an unsweetened tea with light ice. The results a cup of tea 3/4 filled and raw chicken (see pics!!!!!) after the long drive thru. read more

Chick-fil-A - Raw!!! - Fast Food Near Me - Acworth, Georgia

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never put any sauces in bag when you order on app. this has happened to me 6 times now

Worst Chick-fil-A I've ever been to and I normally don't leave reviews, but lately I've had wrong orders, food not accounted for, and no sauces after I asked twice. One of the girls at the door was rude and didn't feel like speaking to me, seemed like she was in terrible mood and not pleased to be working there. read more

Tanner was nice at the drive thru & fries were great, but I paid for 12 grilled nuggets and only got 9....

Ever since the recent drive-thru remodel the drive-thru experience is awful. Firstly, the entry point is very narrow to make the turn into it. There needs to be a posted menu somewhere at this entry point since you typically have to wait here awhile. By the time it splits into 2 lanes, the menu is there but you are under the gun to make a decision pretty quickly because people are at your window to place your order....sometimes before you even make it to the menu sign. Secondly, there needs to be a place where people can pull forward to wait on their order and folks behind them can leave if they have already received their food. It just creates a bottle-neck while your food gets cold. Also I have noticed that NO ONE says "my pleasure" anymore. Is this a corporate decision to do away with this pleasantry? If so, bring it back because it was one of many things that set Chik-fil- apart from the rest. My food is generally correct when it comes but I will say it seems the portions have gotten smaller and the food more expensive. read more

Tanner is awesome!!! I always seem to get in his line & He's always so nice and polite!

I love Chick-fil-A! This location is close to my house and I find it very convenient. It is near many shopping centers and in-between two large home improvement stores which I visit often. There's plenty of parking, it can get busy but I have never seen the lot full. There are two lanes to order at the drive-through and that seems to speed things up. My food is always made right and they double check your order. The staff is friendly and efficient. Thanks to the staff here for making my visits fast, friendly and fun. Great job!! read more

Not much to say just this chick fill a is not good. From the lukewarm food to the cashiers and non smiling customers. Today me and my wife has a cashier named Trish and she was horrible. From starting the order and trying to switch everything around and forgot two sides to save a couple cents to giving us smart remarks. From well that's what I had the first time to laughing and even saying whatever. It just felt like you are at a subpar fast food restaurant and this chick fill a will never get another dollar from us. Food lukewarm, horrible cashier and not to mention no manager offered to help but instead stood there and watched as we ordered in horror for about 10 minutes. Thanks trish I hope to never see you or this chick fill a again read more

Chick-fil-A - The receipt and the cashier name with the "long" order that took 10 minutes to put in - Fast Food Near Me - Acworth, Georgia

Thursday July 29th I came for breakfast and waited in the curbside spot for like 20 minutes or longer and they need to have more people working curbside or the person who is doing curbside needs to bring out more than 1 order at a time. read more

we got breakfast here today and everything i mean all of it was burned. i literally couldn't bite into my chicken biscuit and my girlfriend had to take the actual chicken out of her chicken minis. read more

The staff at this location is the best! the food, service, and ambiance are all excellent. Highly recommended!

Guys I hate to leave a crap review, but almost every time I get drive through order from here you forget something in my bag. This is about the fourth time I did not get utensils to eat my breakfast bowl and it's missing the salsa. Please stop forgetting essential drive through items read more

This location does not uphold the typical Chic Fil A standard. The drive thru line always takes at least 20-30 minutes, the food is lukewarm at best, and I recently found hair in the fries. I'm done giving them my business. read more

This chick fil a is pitiful no matter the time of day nor how short the lines are you are going be stuck in line for an inexcusably long time. Everytime i go they let me down. The worst read more

Compared to the many chick fil a's that I have visited, this one has to be worse and the new drive thru does not help at all. They have forgotten items and when I ask for my sandwich in a lettuce wrap instead of the bun (the lettuce replacing the bun) it seemed that I had the most intricate request ever to the point where I had to pull up and wait to have my food brought to me. The young lady that brought the food out was polite and apologetic about the confusion so I would definitely give her 5 stars but overall this location could definitely use some improvement. read more

Used to be a great Chickfila. They've changed the drive thru and it's awful now. Service is so slow, I've spent about 20 minutes in that line at once. They've also closed inside and don't do curbside anymore so you have no other option but to sit in the line for a crazy long time. Employees are still nice, but I wouldn't recommend it until they open up curbside at least. read more

While in line I waited for 10 min then decided to download Yelp. Made an account and left this review before having my order taken. This place is so slow. Don't expect normal fast chick-fila when you go here. read more

Even though they are crazy busy every time I come through the drive thru, they send people outside to take my order, take my payment and then some one is standing outside the pick up window who hands me my food. AND there's a little pack inside with my dressing, toppings, a mint and a freaking little Towelette! THATS How you make your customers happy, people! every single drive through is packed, how do you stand out? Do everything in your power to speed up the process! well done Chick Fil A read more

Chick-fil-A - Little pack w toppings and a mint and a towelette! - Fast Food Near Me - Acworth, Georgia

I'm not sure why there's so many bad reviews?? We went today and it was amazing per usual. Victor (or Vector??) took our order and was very pleasant. He did everything perfect! Thank you Chick-fil-A Acworth I'll be back tomorrow and the next day and the next read more

Update: they gave me a free chicken sandwich and it was burnt. This location has serious issues. I need to talk to a area resource manager or something about getting $30 back. I have given this location many chances. You sit in a 30min long line to be thrown your bag through your car window. They always forget my sauce and sometimes even my food. I just don't ever have time to go back and be that person. Today was the last time I willl be coming here. I just got a number 1 with 3 sauces. The girl at the window in a supervisor stripped shirt handed me my bag and screamed HAVE A NICE DAY - she didn't really care just wanted me gone. I got my drink and in my bag was TONS OF napkins AND A SMALL FRY. I am always super nice, but is this place a joke? What he hell lol weird as crap. I have been cheated out of this place I am guessing $30 over the past months. read more

Chick-fil-A - The burnt free sandwich they gave me. - Fast Food Near Me - Acworth, Georgia

It's clear I love me some Chick-Fil-A and this is a really good one. The food has been described ad nauseum - I got my comfort-food fave, the #1 combo, no butter/no pickles, value size, with a diet lemonade on yesterday's visit. I'm writing about this store for one main reason: if you have to wait more than a couple minutes for your food, the staff tells you to have a seat where you like and they'll bring it out to you just as soon as it's ready. Other locations probably do this, but I hadn't witnessed it before the other day- and the employee even asked the ladies if he could get them anything else. Good training + hard-working people = the kind of place I want to spend my money. PS- they have these interesting new Heinz ketchup packets, fyi - they are little tubs you can use for dipping if you peel off the top from one end and they're squeezable tubes for spreading if you tear the top off the other end. Kinda cool! read more

This location seriously puts Chic-fila to shame! I never saw the day that I would be writing a negative review about one of my top visited fast food restaurants. I ordered the 3 count chicken strips meal with a sweet tea and barbecue sauce and the only decent part of the meal was the barbecue sauce. When I received my food their known for "hot and fresh" waffle fries were not living up to its name and were cold and stale(clearly reused) I mentioned to the cashier that my fries were cold in exchange for half filled sweet tea and 3 ice cubes floating at the top. And of course her response was "cold??!" In a tone of disbelief. Is the cup half empty or half full? Was this a lesson? Yes yelpers. Indeed it was a lesson to stay clear of this location before they taint your love for chic-fila. The chicken strips....................sorry the oversized chicken nuggets gave me a reheat taste as well. I wasn't starving enough to accept such trash! On a Positive note; Thank you chic-fila on 3295 cobb parkway NW, acworth for the bbq sauce that I used for the chicken nuggets I had to wind up purchasing at another location.#getthemchildrenouttathekitchen!!! read more

Chick-fil-A - I had to look at the receipt to see of i accidentally ordered a kids meal lol - Fast Food Near Me - Acworth, Georgia

Just like almost every CFA, this CFA is fast, clean, polite, and awesomely amazing!! The crew is fast and friendly. The store is super clean. The food is perfect! read more

Chick-fil-A - Fast Food Near Me - Acworth, Georgia

Guy with the black finger nails was not very friendly at all as we have all grown accustomed too when visiting CFA. Rush through our order when there was no one behind my car at the drive through and couldn't even get the trademark "My pleasure". Overall kind of a rude experience. read more

Judging from the recent reviews; the poor service here is definitely because of poor management. The drive thru lines are ridiculously long, so I opted for curbside. They send John out with my order and I'm trying to verify that everything I ordered is present; he's trying to rush me and I'm the one paying. It's one thing if Chick-fil-A has never messed up orders but I have had 3 incidents where something was left out or the wrong thing was given. I don't care what personal issue you have going on, you don't rush me or pull away. So I said go get a manager and management is no better. Excuses are tools of the incompetent. It's your job to make sure service is streamlined for every guest and if that's too much for an associate, don't have them doing a customer facing task especially if it requires curbside. There is no excuse to justify the bull. Period read more