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Chichi Couture

4.5 (2 reviews)

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16 years ago

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13 years ago

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Laura

Laura

(1 review)

I needed a new business suit and Laura is usually a good go-to place for something like that as…read moretheir prices are reasonable and they have some great classic pieces. As it is Christmas time, I opted to go to the SouthCentre location as I was hoping it would be a little less busy than Chinook (it was). I found a few items I liked the looks of. While I was greeted by a sales lady she initially seemed more motivated to get me into a fitting room than to help me find pieces to complete the outfit. When I was ready to try things on, I was greeted by a grumpy supervisor type who was looking at me quite suspiciously. As I was changing, I could clearly hear her tell the sales lady to keep a close eye on me and other customers in the store (she described them to her) to make sure we weren't taking anything. Seriously? A) What made me look like a shop lifter and b) while store security is important, don't ever let the customers hear you say stuff like that. When I went to pay (yes I still bought it because it fit perfectly and I didn't have time to look elsewhere) she was then at the cash, still looking grumpy and suspicious of myself and another customer. My sales lady was being very efficient and nice which I was trying to focus on instead of the vibe I was getting from this other woman. When they asked me for my phone number (part of their customer management system) and I came up as a previous customer, the supervisor stopped giving me the evil eye-I assume because I suddenly became less of a shoplifting risk? I'd have given them one star if the sales clerk hadn't been so nice at the end (I think she was compensating for the supervisor) and if I hadn't found something I really liked. But I will think twice before going back to this location.

Michael Kors

Michael Kors

(2 reviews)

Angela, the manager, refused to do a price adjustment after a store employee told me on the phone…read moreto bring in my receipt and get the 25% off my $480 bag. Angela took it upon herself to write on my receipt that my item is "not returnable" even though I was not returning my bag, but simply getting the 25% OFF KORSVip promo that is currently running. The bag was purchased on 2/13/25 well within the 30 day refund period. Would give 0/5 if possible.

I purchased an overnight bag for my wife back at the beginning of December. It was a Christmas…read morepresent so I received a gift receipt with my purchase. Well Christmas has come and gone and my wife decided that she really didn't need this size of bag for business travel. We went to the mall to get a refund. This all happened at the beginning of January. The sales girl we initially made contact with said she needed to get the manager for a refund. We waited a few minutes, and she finally came out. I believe she may have been on a break, as she was chewing something on her way out from the back. We proceeded to tell her that we wanted a refund. This is where it got interesting. Instead of initiating our refund, she began inspecting the bag with a fine tooth comb. Then she asks if we still had the tissue paper the bag was stuffed with at purchase. I said no, then she decided she wanted to clean it before even starting our refund. All this while I was thinking in my head WTF, doesn't she trust us. You could clearly see the bag was never used. After about 7 min or so we finally were issued a refund. The manager IMO was not very freindly and we won't be buying anything there again anytime soon. I've had a better time getting a root canal at the Orthodontist. Buyers beware if you purchase anything here, and decide you no longer want it. You could be in for an in depth inspection. I might drop off a magnifying glass for her this Christmas coming up lol.

Chichi Couture - womenscloth - Updated May 2026

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