A favorite stop in Calgary. I went into the building for Kate Hewko, but spent my money here…read more Nicely curated selection of brands that retail $100+. Got a Marant top, and a brand I'd never heard of, but they had a huge selection of stuff and I wish I'd had a little more time. Things were neatly organized by color and then by style- for example tops started sleeveless, graduating to short sleeves, then long sleeves. But all sizes mixed in- but that's part of the digging fun. Staff was so lovely and helpful, quick to offer a dressing room start seconds after I started carrying something. Also exciting that they have color coded tags. I felt like Charlie looking for that golden Wonka ticket, and was thrilled that my most expensive item was 50% off. Total score. Left there buzzing from the variety of prints, brands, and fabrics. If I were a local, this place would be in regular rotation.

Fantastic staff. Felt very welcome and it was an inclusive atmosphere. Loved the local artist…read moreselection of accessories. Great value for money.

This is a fabulous store and one of my favourite's in the city. The experience is always…read morefantastic, new items every week, the owner is fantastic! Best consignment store in Calgary.

I came in looking for an outfit for the Emmy's. The owner was so kind and helpful, and picked out…read morean array of amazing fits. I chose a velvet jumpsuit, that was designed by a local designer, what a treat! Everything about my shopping trip was top tier and so much fun. Great experience, can't wait to go back again.

Good prices and especially friendly and helpful staff at the Market Mall Reitmans. Thanks to…read moreAnnie, Karin and Darlea. It was a wonderful experience shopping at your store this week...and a lot of that had to do with you!

This review is very late in being posted because was out of town for most of October, however would…read morelike to commend two amazing women, Camille and Sheila for their excellent customer service and assistance in helping me choose various items, i.e. sweaters, jeans, tops, etc. over a month ago. These ladies are a credit to the Shawnessy store, as well as the Reitman's brand and their manager, Kirsten is also awesome, as are Orlene and Glenda. Sincere gratitude to you all for making my shopping experience such a pleasant one whenever I am in your area and would definitely not even consider shopping elsewhere as the level of customer service is A-one. Fond regards and will see you all very soon,.

What a great day for shopping for clothes!!! Today is 40%…read moreoff customer appreciation day!! I ended up buying pants, shirts for my up coming trip!! The staff were great with informing of the sale as I came into the store. Saved quite a bit of money!! -washroom clean -change rooms clean -plenty of parking!!

went to the store today and was helped by a very nice lady. She was quite tall with long dark hair…read moreand tattoos. Sorry I did not get her name. She was amazing very helpful, friendly and courteous. I've dealt with her in the past and it's always been that way. However, there is a larger blonde hair girl that is apparently a manager, which is very sad to hear considering her customer service skills are very weak. She comes across extremely rude Tell you that the 20% off coupon is not available in store online only yet when you click on it it clearly says it's available online and in store she's very quick to point out of thinking positive way I would say she needs more Customer service training Retail retired manager she wouldn't work for me with that poor attitude The only reason I would return to the store is due to the great customer service I received from the Tall lady extremely amazing at her job! North east store in Calgary

It's a lovely store. Feels like a boutique. It's definitely priced like one. $22 for a used H&M…read moredress? They have some higher end clothes, expect to pay $100+. Staff give you space and aren't pushy.

Zero for customer Service - Terrible!…read more I dropped off goods for consignment and received a call a few days later that they didn't take any of my goods and that I should come and pick them up over the next few days. I wasn't aware that I only had 5 days to come pick up my things and when I came today to grab them I was told very rudely that they had donated all of my goods to goodwill. I told them I was not aware that they would send my stuff away as I could have taken a few things back to sell personally. The manager was very rude to me and told me that it was my fault that I didn't come for my things. I asked if she could have changed the process to tell me what day I had to pick it up by which would have been clearer or perhaps send me an email with a deadline date for when I should pick up my things by. Nope, she said she didn't need to change how she notifies customers and that these things rarely happened. So I asked if there's anything they'd be willing to do for me such as offer me a 20% coupon to retain my business or anything to help build good will on this unfortunate circumstance. No again. She responded by telling me she didn't feel she had to do anything for me and that the onus was on me. So not only did I lose all if my goods, I got no reassurance that this would not happen again should I choose to consign with then again, and they weren't willing to do anything for me to retain my patronage. Not even an apology! I would have appreciated a little sympathy and some attempt to create good will when you throw out someone's things that were of value to them. How do I know if they hadn't stole some of my stuff and sold it after the day they decided to send my things to "charity"? Cuz they technically could now that they claimed all my stuff got donated. I'll be sure to tell every girl that I know of my experience and how I was treated. I was hurt, and humiliated by the way the Manager spoke to me in such a condescending and belittling manner and will never come back. At the end of the day it's was not about my goods. It was how I was treated and humiliated and told that they didn't feel they had to do anything for me, nor change the way they notify people of when they ship your goods to charity. If you want to consign, I'd suggest you shop around the block in Kensington and find a more friendly place to do business with.

I personally shop this establishment regularly and find that it is very professional and the owner…read moreis more than fair. We are left to browse and it is a very comfortable atmosphere. I would recommend this store to anyone. G Jenkins

This store was lovely! I went with my grandmother and found at least 5 shirts (and some bras) that…read morefit lovely! The service was great! It was a quiet place, but that ment she just checked up on us a little more. We we're there for 2-3 and did even go through half the store. They have wonderful selection, and sizing. We did see some things that were XS-M, but mostly L-XL. (There were a few larger things.) The prices are such a deal! With was seems to be 1/2 -3/4 off the original price. The also have some hats, a lot of purses, and tons of shoes.

Tory Burch makes my heart sing…read more I love the high quality style, and the service is excellent! I have shopped both in Chinook Center and online and the service and product have been consistently exceptional. Wait until you read this story of exceptional customer service. I had a small, casual wedding in July 2013 and purchased both my shoes and wedding dress from Tory Burch (I posted pictures so you can see). The ladies at Tory Burch were enthusiastic, helpful and got me suited up, and even watered down with a diet coke while I shopped (seriously?? I never expected that kind of hospitality!). Fast forward a few months, I tried on my dress and....... I put on a "little weight". I needed to go up a size. The dress was unworn, and I brought it in and they went through the whole rigoramol again, (diet coke, friendly, helpful, compassionate) and i got the "new" correct size and was out the door. Now here's the kicker. Right before my wedding, I get a delivery to my home. Flowers! From Tory Burch, CONGRATULATING me! They have a fan for life. I tell everyone the story. They need to know how Tory Burch has gone above and beyond any retail experience I have had. They honestly have inspired me to do better, because I can see what a difference it makes.

Review #2 of Yelp's 30 Day Challenge 2012…read more Tory Burch opened about a week ago and I was so excited as I'm a big fan of their flats. I told my husband about it and joked that he should buy me a pair of ballet flats. Well he took it seriously and agreed, what's a girl to do? :) The one grayed out star is for the overall feel of the store. When we walked in it felt like the store was too cramped. The shelves look like they were too small for the number of items there wanted to display. In the spot where the ballet flats are, it looked like they just placed one of each style they have without thinking if the display will actually entice their customers into purchasing. Those four stars are for their products and service. Their products maybe a bit on the pricey side but they last and their designs go with a lot of styles - I love that cos I hate thinking too much about what shoes or bag goes with what. Their sales people are friendly and really attentive. I think I had two ladies help me and I only tried on two pairs of shoes. My husband was happy too because he was offered refreshments while waiting for me try on shoes, also he didn't have to get out of the couch to pay and claim our purchase (we're not as lazy as this in real life :P) I wouldn't say it's a place that you go to every week for shopping unless you really can afford to do so. I will probably have to eat leather and live in my purse if I do that. For the service and quality of product I think this place is worth checking out and maybe once in a while buy something that pleases your eyes. I think it's just fair for a lady to splurge every now and then right? :)

Wouldn't recommend if you want a stress free experience... I ordered my dress from them, it came in…read moreheavily stained and instead of getting a new one the owner decided to save money and get it dry cleaned. I was told it was good as new and to come and pick it up, I came and it was still stained... I had to drive half way across the city three times , not including when I bought it just to get a dress NOT full of stains. The gas alone was 1/3 the price of the dress. I received $75 to compensate over a tank of gas and hours and hours of my time wasted...

I highly recommend seeing Gracie!! She was so helpful in picking my dress, knew exactly what would…read moresuit my body type. I tried on a bunch and all her suggestions were my favourite.