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    Cleo

    3.3 (3 reviews)

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    CF Market Mall

    CF Market Mall

    (49 reviews)

    $$

    This is a review of the Market Mall Alberta Precision Lab in the Market Mall Professional Building…read more If you need blood work done, I highly recommend you go in at 5:30 pm during walk-in especially if you have children and need numbing cream. You'll get treatment you'll never forget. I went in on Friday to get my child's blood work done. I came early (5pm) as the numbing cream needed time. Walk-in was to start at 5:30pm.I was paged on my phone at 5:28 pm. I went in and went to the desk. I waited until I was acknowledged by the man in the dark green shirt. He was at the counter (no one at the desk). I explained I had been paged but needed some extra time for the numbing cream to work. He did not give any eye contact, shrugged his shoulders and was arrogant and passive aggressive in his replies. I politely asked for more time for the numbing cream to work. He shrugged his shoulders. He started getting red in the face, his body was shaking and he was shuffling papers. He got angrier and more agitated the more I asked questions, like "does the numbing cream still work if it has not been on the required time?" He said, "How do I know?" and "I don't know anything about numbing cream." Calmly, I told him I would return to the lobby where I was instructed to wait, and waited longer. No one came and got me for my bloodwork. A female patient leaving the office, came to get me. The staff and the other lady at the desk that the manager was with a patient, then that there was no manager. While I was in the lobby, the lady staff member came out with a lady not in scrubs. This might have been the manager. I took my children to the lobby to wait for our ride. I didn't see the man from the lab come down the elevator so he must have taken an other route. He sat in the lobby, texting on his phone. As he left, I told him his behaiour was unacceptable.' I have worked with problematic behaviour as a career, lol. He yelled back, "I am not working right now so I don't have to be nice to you" as he came close to us as he was exiting by the front doors. My daughter was frightened. Thanks to the two wonderful strangers who waited with us outside until my husband showed up. More photos to come & updates. If you need blood work done, I highly recommend you go in at 5:30 pm during walk-in especially if you have children and need numbing cream. You'll get treatment you'll never forget.

    The worst mall I've ever been in! They make toddlers wait to get into their free play area, nothing…read morelike bringing babies to go play somewhere and they aren't allowed in for over an hour. We came to the mall to use the playplace and were going to go shopping after the kids played and got rid of some energy but because of this we will never go this mall again. Also couldn't believe the people running the "customer service" station directly outside the closed off play area. The staff seemed to only care about their phones while we were trying to check in to the ridiculous app. Not sure who's brilliant idea this play area waiting app was but it's having the opposite effect that they were after I'm sure. Won't even go to or order from any of the restaurants attached to this mall, keep up the horrible service

    Saks OFF 5TH

    Saks OFF 5TH

    (1 review)

    Some stores say they care about customer service. This location does more than just say it, they…read moremake it happen. My husband has had big time trouble finding an off the rack suit the past few years, so he was excited Saks Off Fifth was an option on a recent shopping trip in Calgary. This beautifully merchandised store is lovely to visit and we spent some time with a clerk named Ellen in menswear finding the perfect suit one evening. After heading home to Canmore my husband was excited to give the outfit a whirl... Until a few days later were packing up for a trip when he realizes: pants from suit are MIA from the hanger. We search every place we can think of. Calls to the store are made in the hopes they're left behind at the counter. The effervescent yet concerned store manager, Don, has the staff try to find the pants there. Finally all parties concede they are somehow gone. Don asks us to come in before our airport stop to solve the problem, and goes above and beyond to make sure that my husband is pantsed in a suit he loves. No small task given the short time frame and an unusual suit size that made shopping so challenging in the first place. Ideally this situation would not have occurred (where the pants are today is a true Unsolved Mystery worthy of Robert Stack investigation, RIP) but the problem-solving attitude and legitimate concern from management to make it right were welcomed and made a tough situation better. We were grateful for the patience and understanding we experienced. In the end he looked pretty great on the trip and we have since returned to shop Boxing Day deals. The service and store cleanliness continue to impress us both.

    Cleo - womenscloth - Updated May 2026

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