Sad to say, this will be our last time driving from Boring to enjoy a dinner at Chicali. We are repeat customers who have written "rave" reviews in the past. However, shortly after we discovered Chicali, the menu changed and the food was never quite the same in our opinion. But it is hard to beat their Cadillac Margarita with the exception of Margarita Factory and Jefe in Lake Oswego.
We are full-time caregivers for our disabled, non-verbal daughter who has both Down syndrome and Autism. She is considered an incapacitated adult in the state so she receives 24-hour caregiving support via medicaid. She cannot even independently access water to stay alive, so all caregivers are trained to bring fluids to her lips every 30 minutes and much more.
Because of our level of care, our daughter appears much higher functioning than she actually is. Tonight, we drove our daughter's new medical transport van that we picked up this morning to Chicali for dinner to celebrate her new ride. Our daughter has a medical condition where she cannot leave home without having access to a toilet. Her new medical transport van is the only vehicle on the market that has a bathroom at the back of the vehicle large enough for 2 people.
Because of the switch to a new vehicle today, we forgot to load up our daughter's wheelchair. We panicked when we pulled into Chicali's parking lot when we realized this, because, due to behavioral and mobility issues, our daughter rides in her wheelchair at all times when out in the community. A wheelchair also provides our daughter with a significant amount of security and behavioral control and reduces aggressive behaviors towards strangers. We sat in the new van for a few moments trying to figure out if we should walk her into the restaurant and have her sit at a regular chair or leave. We decided to give it a try, so we unloaded our daughter, and with one of us on each side of her, we escorted into the restaurant. The only other time we have taken her to a restaurant without her wheelchair and had her sit in a regular chair, she became very anxious and kept getting up out of her seat, wanting to leave. So, we had to eat quick and leave.
As we started walking our daughter across the parking lot, we saw our favorite server getting something out of her car. She hollered over, "nice van!" We told her that is was new and that we had forgotten our daughter's wheelchair - something the server has always seen our daughter in.
Once inside the restaurant, we tried to scope out the best table, which is not easy to do even when our daughter is in her wheelchair. We decided to sit outside, so we could leave quickly if our daughter could not maintain behavioral control because of some "trigger." Going out to dinner with a severe autistic, non-verbal individual is extremely stressful and takes a significant' amount of pre-planning to make it work, and even then, many times we have had to leave before or during a meal.
We chose a table in the corner outside that we thought would be out of the way with a quick escape route. As soon as we sat down, we realized that there were misters spraying water to keep people cool. Our daughter is very hyper-sensitive to lots of things, and we feared that the sensation of water lightly spraying on her skin would upset her and cause her to stand up and want to leave.
We asked our server if the mister above our table could be turned off. She said, "no." She didn't take the time to explain that all misters were connected, and that she couldn't just turn off the mister above us, etc.. We, in no way, wanted to interfere with other's enjoying dinner, but the server didn't take the time to tell us she could move us to another table or tried to solve the problem. She lacked any compassion at all, and made no effort whatsoever to help us get more comfortable outside or inside.
When my husband (age 69) ordered his Cadiallac Margarita, the server looked at me and asked if I was driving. I told her honestly, "no." When my husband received his drink, he could tell that it was not made the same as all other servers had brought him in the past year or more. This is the second or third time that this particular server has asked us who was driving, and we don't appreciate it. We are not 20 somethings. I turned 70 last week and my husband is 69. If he was ordering his 3rd margarita, maybe she would have had the right to ask who was driving, but not for his first drink!
The very first time we were at Chicali, we, with our daughter, met the owner as we were leaving. We told her how much we enjoyed her restaurant! We told her that we loved the chips and salsa, but especially, the incredible margarita! SHE THEN TOLD US THAT SHE INSTRUCTS ALL OF HER BARTENDERS TO MAKE THEM "DOUBLES." We have never forgotten that! We told her that we are happy to pay a lot, and drive further, for a great drink if it is a good one! read more