We had floors installed badly and company refused to admit that there was anything wrong with it. Darek, NWFA Certified Flooring Inspector came to our house and later provided us with very detailed and meticulous Certified Report that helped us to negotiate repairs for our hardwood floors. Darek is very professional, knowledgeable and also very responsive. Highly recommended if you have any flooring problems. read more

Eric and his crew were extremely professional, and tidy. They matched repaired boards perfectly so you would never know that there had been discolored areas before. They had custom service that took very little surface from our vintage floors. We were provided also with great advice for proper maintenance. We will be calling them in the future for other jobs. read more

I hired other flooring contractor to do refinishing job and the finish job did turned out very poorly and I also noticed finish flaking. The contractor did not want to acknowledge their fault and they would do anything about it. I needed someone to inspect my wood floors. After some research I found out that Chicagoland Flooring performs NWFA certified flooring inspections. Their inspector was professional, and responsive. He explained to me entire process and that all flooring contractors should follow industry guidelines for best results. After receiving certified floor inspection report I was able to deal with my contractor on even terms. It helped tremendously in resolving this matter. read more

Chicagoland Flooring - Certified Floor Inspection Flaking Finish - Flooring Near Me - Chicago, Illinois

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These guys are the absolute best. They did an EXTRAORDINARY job of installing my cork floor, and they did it quickly and at a reasonable price. Initially, I was a bit concerned about the $200 charge to come in and give an estimate. But once Eric arrived, I realized we were in excellent hands. He did a detailed inspection and gave us a tremendous amount of information. It turned out that the job was very different than I had anticipated, and I was very glad that I had contacted an expert. He gave me several options and helped me to come up with the one that would look best. I was deeply impressed that Eric did some additional research into the flooring I had chosen. He found that the quality of the installation would be improved by adding a layer of foam underneath the tiles. (And this added less than $100 to the total cost!) After they removed my old floor, they found water damage to the subfloor. They quickly cut out the damaged area and replaced it swiftly and professionally. The whole job was done quickly, beautifully, and professionally -- and at a price substantially lower than my other contractor had bid (and I am certain that the installation was much, much better.) HIRE THESE GUYS. read more

I contacted Chicagoland Flooring on short notice, and they did a wonderful job on installing flooring in my condo unit. My floors are gorgeous. My only negative, is that I found them a bit pricey, but with something as important as flooring, you get what you pay for, right? These guys were courteous, professional and responsive. A+ read more

Darek is very knowledgeable and promptly helped us diagnose a refinishing job gone wrong. We recently had our floors refinished by a different contractor and they did a very poor job sanding and preparing the wood which left us with swirl marks and pooled uneven stain. Darek went out of his way to connect us with resources (e.g. NWFA and inspectors) to have the floors assessed and discussed options to not only hold the initial contractor accountable for the poor workmanship but also get a certified flooring contractor to fix the issues. We really appreciated his kindness and guidance. read more

I called a few flooring companies but only Chicagoland Flooring responded quickly. A Certified Professional came out on Thursday, evaluated our flooring concerns with broken boards and squeaks. Repair job was then scheduled and completed on Friday. Replacement of the flooring board was done without refinishing of surrounding area, but it is barely noticeable. They helped silence some of the squeaking of the floor, with their special custom approach. They were a pleasure to work with. We definitely would use them again. read more

Now here's a story of how Chicagoland Flooring saved the day! I'm currently renting an apartment, and in the process of buying it directly from the landlord. We were less than 24 hours from closing on the sale and signing all the paperwork when all of a sudden, with just hours to go, my fiance walked into the kitchen to find the wooden floors throughout our kitchen had buckled for no apparent reason! So we called Chicago Hardwood for an immediate inspection. They were there in less than 2 hours, immediately found and stopped the leak from the fridge, and gave us a number of options of how we might fix the floors. The service from Chicago Hardwood was absolutely fantastic. We had just enough time to call our lawyer and postpone the sale. If we hadn't found the buckling or had it inspected by a qualified inspector like Darek and had gone ahead and bought the place, it could have cost us thousands of dollars in repairs. I can't recommend Darek enough for hardwood inspections. It's been an absolute pleasure to work with the team at Chicagoland Flooring read more

The team from Chicagoland Flooring did a wonderful job refinishing our hardwood floors. The hardwood was covered for more than 30 years under the carpet. We called several flooring companies for estimate. We chose them based on the great reviews, and being the only industry certified contractor. You can check (NWFA) National Wood Flooring Association web site woodfloors.org to confirm companies training and certifications. They started on time and finished as scheduled. They sanded, stained and varnished the floor, it looks beautiful. I don't think anyone else could have done a better job. Great job!! read more

Highly recommended. These guys really know hardwood flooring. They gave a fair price, completed the job in exactly the time proposed, and followed through on all the little details. The floors look amazing, and they did an especially outstanding job recommending and implementing a fix for some baseboard issues in our kitchen. read more

Chicagoland Flooring came highly recommended by my family members and they delivered from start to the end. My original, vintage hardwoods floors needed to be repaired and refinished before I moved in to my new condo. It was really important to me to keep the original floors so they sourced and then used reclaimed flooring pieces for repairs and they match seamlessly! After sanding and refinishing hardwood floors look great again with that special vintage warm look. Thanks again for the amazing work, I couldn't be happier with how my floors turned out turned out and I receive compliments on them ALL the time! read more

I couldn't be more enthusiastic! Darek is an extremely knowledgeable National Wood Flooring Association (www.nwfa.org) certified flooring expert who guided me when my hardwood floor was ruined. It is very important to hire trained and NWFA certified sand and refinishing professional to avoid costly redos and damage to a vintage home's unique original flooring the resulting heart breaking delays! read more

I just wanted to comment what a great job Chicagoland Flooring did on my new home! Their service was excellent from start to finish. They provided quick, competitive sand and refinishing service for my hardwood floors. They were professional in correspondence replying quickly via email and had the floors completed before I moved into my home. Frequent updates and communication was very important for me as were I could not be present during the work. Great job. Thank you! read more

We were so lucky to find Chicagoland Flooring for our hardwood floor renovation. Not only they were very easy to work with, especially using technology: email, digital pictures but If not their professional advice we would have to sand our floors again later. Actually, on their website you can find a lot of information and there is even online price calculator so you can have flooring estimate, anytime. We had a faulty dishwasher water leak that went over portion of our hardwood. We were told by insurance that our floors were dry after some months later. When we contacted flooring companies, they just wanted to sand and finish our floors right away. Only guys from Chicagoland asked us additional questions and advised to schedule professional flooring evaluation. The professional inspector from the company was certified by National Wood Flooring Association. He impressed us with his hardwood floors knowledge. He tested our floors with some instruments. Then he explained us why we needed to wait more time before floors could be sanded and what could happen if floors were sanded right away. They came twice more to test our floors to check for proper conditions. Eventually, floor were dry and they could sand and finish our floors. They came on time and worked hard a few days. They replaced also a few water-damaged boards and you can not tell them apart. Flooring job came out beautiful and we could move back quickly. They really wanted us to be happy with the work they did. We'll definitely call them when we do more hardwoods. Those guys definitely know a lot about hardwood floors. read more

Chicagoland Flooring was the only company we spoke with who understand our needs and provided us refinishing options. We have some warn spots on our floor that aren't bad but we wanted fixed. We assumed it would be a BIG re-sanding project and it was according to all of the other contractors we contacted. But Chicagoland suggested an alternative. It is half the cost, looks great and is high quality workmanship! Thank you! read more

We have a 12-year old bamboo floor that badly needed sanding. Darek thoroughly explained the process, the cost, and the challenges of our type of flooring. He really listened to and heeded my concerns about covering doorways and cabinets to prevent the dust from spreading around. He and his crew did an excellent job. Our floor looks beautiful! read more

Chicagoland Flooring did an outstanding job on our 100+ year house. We had the entire first floor refinished, and it looks amazing. The team was able to do it in a timely manner (less than one week). They repaired a few damaged boards, and since the wood was very hard to match (they used different wood a long time ago), they found the best comparable wood to make sure it would take the stain like the rest of the floor. When my husband asked if I could find the repairs, I couldn't because they blended so well. We would use them again in a heartbeat if we ever refinish our second floor. read more

These guys were great! We had our hardwood floors re-finished by someone else and they looked terrible, and we had only a few days before we had to move in. We called Chicagoland Flooring and they came out right away and re-finished everything. Its looks great and I would definitely recommend them to anyone! read more

Have used these guys a few times now. Very happy. Used them to sand and refinish floors in a rental property I own, did a good job, so I used them on my house. Even the wife is happy. Last week, I had him do a hardwood repair on my second floor, it looks great. read more

This review is based on my attempt to make an appointment with this company to give me an estimate for a floor repair job that I'm looking to have done. I explained over the phone that my hardwood floor was damaged due to uninsulated heat pipes that dried out the wood causing cracks and separations in the floor boards. The man I spoke with wanted me to send pictures of the damage via email then they'd contact me to make an appointment. I politely asked why can't we just make an appointment now? He then stated that's their "procedure" and after a couple minutes of talking added "customers need to follow their rules". That last part obviously didn't sit well with me. As a potential paying customer I'm certainly not bound by his company's rules. If they want to build rapport, and ensure their customers have a positive experience while also making money just give the customer what they are asking. A potential customer asking for a visit from a contractor to give an estimate is not unreasonable. He also added they don't usually work with customers who don't have an email. While I have an email but elected not email them pictures (which won't show the extent of the damage because the lens on my camera isn't wide enough) what about people who don't have one? Like, say the elderly? In contrast, I called Mr. Floor around the same time I called these guys. They were very respectful and made an appointment with me over the phone after me explaining the situation. I didn't have to jump through any "hoops". When the rep came out he was very professional and respectful and emailed an estimate the next day. Despite the two positive reviews of this company on there I'd probably avoid these guys. They clearly don't respect their customers. The man I spoke with wasn't overtly unprofessional or rude but his attitude is certainly not customer-first. read more