1. Chicago Home Remodeling Group

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Chicago Home Remodeling Group

5.0 (1 review)
Closed • 7:00 am - 6:30 pm

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Services - Chicago Home Remodeling Group

Roof inspection

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5 years ago

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Pro DK Contractors

Pro DK Contractors

(2 reviews)

Irving Park

Horrible customer service. Materials were in our driveway for almost 2 months. Took them a year to…read morecomplete the work on roof, siding, living room ceiling & replacement of gutter screens. They didn't even provide me or the village the necessary pictures. Now, I may be fined by the village.

It took them a year to finish the work. They came in Feb. 2024, submitted the claim to insurance…read more Claim accepted in April. They came to pick up 1st check and we picked the color of roof and siding. Weeks went by, (over a month) I would call, no answer, left text messages and no reply. Finally, I called public adjuster, materials arrived that same day. I called adjuster back to notify. She said Pro Dk contractors would usually go next day after materials were on site. MATERIALS WERE ON MY DRIVEWAY FOR 2 MONTHS. Finally, they came. They blamed weather and being busy with other houses but never gave me a callback. They replaced the roof and took off siding and left it like that for a week. They finally came back, replaced the siding. Weeks later they called to say they were fixing my ceiling on a certain day. I cancelled an appointment to be home. They never showed up. When they did show up, one guy parked in front of my house, got out of his car, took off his jeans and put on another pair of pants. I had to speak with the contractor in charge, because I didn't want that guy inside my home. Fast forward and skipping a very ugly discussion I had with the guy in front of my kids, they canceled the second check and had no right to do that. I let my insurance and mortgage company know of the argument. I could have gotten them in trouble but I didn't want to deal with them anymore. They finally came to my house in February this year to replace gutter screens. After a very heavy storm, we realized they didn't bother to remove the leaves and debris. Such a horrible experience. They completely ignored my phone calls, texts and had the audacity to tell me I should be grateful for my house looking nice. I told them I would rather not make ANY changes to the house if I knew I was going to be treated like that especially in front of my kids.

Chicago Home Remodeling Group - roofing - Updated October 2026

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