1. Chicago Home Remodeling Group

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Chicago Home Remodeling Group

5.0 (1 review)
Open • 7:00 am - 6:30 pm

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Services - Chicago Home Remodeling Group

Roof inspection

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5 years ago

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Pro DK Contractors

Pro DK Contractors

(2 reviews)

Irving Park

Horrible customer service. Materials were in our driveway for almost 2 months. Took them a year to…read morecomplete the work on roof, siding, living room ceiling & replacement of gutter screens. They didn't even provide me or the village the necessary pictures. Now, I may be fined by the village.

It took them a year to finish the work. They came in Feb. 2024, submitted the claim to insurance…read more Claim accepted in April. They came to pick up 1st check and we picked the color of roof and siding. Weeks went by, (over a month) I would call, no answer, left text messages and no reply. Finally, I called public adjuster, materials arrived that same day. I called adjuster back to notify. She said Pro Dk contractors would usually go next day after materials were on site. MATERIALS WERE ON MY DRIVEWAY FOR 2 MONTHS. Finally, they came. They blamed weather and being busy with other houses but never gave me a callback. They replaced the roof and took off siding and left it like that for a week. They finally came back, replaced the siding. Weeks later they called to say they were fixing my ceiling on a certain day. I cancelled an appointment to be home. They never showed up. When they did show up, one guy parked in front of my house, got out of his car, took off his jeans and put on another pair of pants. I had to speak with the contractor in charge, because I didn't want that guy inside my home. Fast forward and skipping a very ugly discussion I had with the guy in front of my kids, they canceled the second check and had no right to do that. I let my insurance and mortgage company know of the argument. I could have gotten them in trouble but I didn't want to deal with them anymore. They finally came to my house in February this year to replace gutter screens. After a very heavy storm, we realized they didn't bother to remove the leaves and debris. Such a horrible experience. They completely ignored my phone calls, texts and had the audacity to tell me I should be grateful for my house looking nice. I told them I would rather not make ANY changes to the house if I knew I was going to be treated like that especially in front of my kids.

Pulse Exterior

Pulse Exterior

(251 reviews)

Avondale

Truly exceptional, above and beyond: excellent communication, workmanship, and timeliness. A…read moretotally different dynamic than the typical contractor experience. Derrick helped me navigate a very challenging situation to rebuild the entire back wall of my home and attached deck due to water damage. Scope: New insulation, plywood sheathing, composite siding, soffit, and fascia for back wall. Replaced rim joist, headers, and other structural wood as needed from water damage. Re-installed windows and sliding glass door incorrectly installed by previous contractor. Rebuilt pressure treated wood deck with improved layout. Derrick's attention to detail and pride in his work translated to a solution that addressed all of my goals and helped me understand mistakes made by previous contractors. He spent hours reviewing options and brainstorming with me as more damage was uncovered and the scope had to expand as we went. Overall, could not be happier with my experience and would highly recommend.

My deck has been a sight for sore eyes for quite some time. I've neglected it for many years but…read morethis year I was on a mission to bring it back to life. I needed a contractor that will get the job done right and Im so glad that I hired Pulse. Derrick came out and measured the deck in minutes, provided samples and suggestions. I knew composite was the way to go so I don't have to worry about maintenance. Within an hour we had a plan. I had a hard time narrowing down colors but helped by offering his suggestions. The colors I picked were some newer options Trex released and Derrick said he was excited to see how it turns out. Derrick and Luke came out and when I watched them work I was highly impressed. They worked like machines; measuring and communicating like a good team should. Luke is clearly a highly skilled carpenter. I had an idea for angled steps and even though it's a bit complicated he took on the project and built some really cool stairs that make my deck unique. Their attention to detail really showed and they kept me informed of their progress through an app with daily updates in what was complete. Communication was top notch and thats important to me. Pulse wasn't the cheapest company, but the value was great. You get what you pay for and Im glad that I finally have a beautiful deck to enjoy. I only wish the rest of my house was as nice as it puts the rest of it to shame. If you're looking for a job done right call Pulse.

Chicago Home Remodeling Group - roofing - Updated October 2026

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