Gas is fine. The store inside is always neat and clean. My frustration is with the automated car wash at this location. They revamped it a few years ago. But that didn't change the fact that it shuts off before it's done. Every. Time. Each time I go, I think "It's gotta be fixed by now." But nope. And then six months go by and I fall for it again. It's like McDonald's. You know it's awful-but sometimes you end up there. And you instantly regret it. So I'm writing this to tell you. And to remind me. Don't waste your money. read more

lazy worker just sitting down and eating didn't wanna turn the air on I go here everyday never been a problem wit the air machine til now

If you're paying with cash, make sure you have her input it and give you a receipt. Double check everything adds up. I walked in counted 35 and told her "$35 on 10 please" then headed out to pump gas as usual. It only pumped 25. I went in to let her know it was short and she lied to my face told me I only gave her 25 and she yelled for me but I just walked away... I can afford to lose $10 but that's not the point. Beware of this scammer, a middle aged lady. This was around 6pm on a Tuesday. read more

I just left this place. Got shorted 3 bucks on the change...she knew what she was doing. BUYER BEWARE AND COUNT YOUR CHANGE. 3 bucks won't break me. I can almost guarantee she does this daily and is making bank by being a thief. read more

Employees that helped me early in the morning forgot his name very respectful customer service on point and very outgoing

Paid for car wash Didn't get receipt Door was locked and no one was there @5:09pm on Friday the 22nd. Went back next day for carwash Showed bank transaction, lady told me there was no receipt and no number to call. read more

Cashier was very professional and nice. Also they are very wear mask , gloves and have hand sanitizer inside. Good job guys, keep it up read more

Chevron - a gas pump at a gas station - Gas Stations Near Me - Santa Ana, California

Sure, gas is expensive. My problem is with the service. Went to get a car wash. Paid the clerk and entered my code. Car wash never started. I go back in and tell the miscreant behind the counter (ANKUR) about my issue. He laughs and says that I don't know how to use it properly. He refuses to issue a refund or give me a new code for the car wash. "Come back tomorrow" was his best offer. AVOID THIS PLACE. read more

Chevron - a car at a gas station - Gas Stations Near Me - Santa Ana, California

The doors were locked at 4:10pm Saturday 8/12/2023 so I'm looking through the window because I know it's open and the guy comes out and says "what do you want?" I'm like dude this is a gas station and I'm parked at the pump, what else do I need? Super poor customer service. You guys need to do better. read more

I wish I had read the other Yelpers' reviews of the car wash system here prior to visiting the station this morning. It is "touch-less" meaning there are no brushes, only a pair of spray arms which travel around the vehicle dispensing various liquids as they go. The result is that anything even minimally stuck to the paint is not going to be removed. Worse, the blowers start up before the cue has been given to pull forward, meaning the vehicle exits soaking wet. A waste of $5.99 and an undeserved 1-star rating (should be 0 stars!). WORST CAR WASH EVER!!! read more

The "carwash" is garbage. I got the deluxe and it looks like I parked next to a sprinkler. Save your money and go somewhere else!!! read more

Chevron - the reflection of a tree on the hood of a car - Gas Stations Near Me - Santa Ana, California

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Customer service at this place is horrible. I stopped going to this gas station a while ago because of how rude they are to customers. A family member went to pump gas there today and she had the same issue with the cashier named Mary. That lady needs some customer service training. There's another gas station just a block a way or if you need a Chevron you will find one just around the street. I recommend you all go anywhere but this gas station. They need to learn to treat customers with respect. read more

Absolutely terrible service didn't refund me my money when there air machine was broken

So my card didn't work at the pump and it said to see the cashier. Holy crap, the guy was on his phone, rude, and just... Didnt like dealing with the guy at all. Bleh. read more

Went to go fill 1 tire that was low on air. It filled up fine and the air machine beeped indicating it was filled. I then went to fill 2 more tires just the bring them up to proper psi afterwards. The hose instead deflated both tires but beeped indicating they were filled properly. I got in my car and the TPMS came on, before I got a chance to redo the machines mistake it was out of time. Be cautious using the machine, the hose and nozzle need to be replaced! read more

Let's face it, drive through car washes are never anything to really rave about in comparison to real car washes that actually involve humans. Even with that in mind, however, this car wash totally sucks. I got "the works" which I have gotten at a ton of other drive through car washes, and while nothing amazing, this one paled in comparison. I'm not sure this place even stocks the soap properly. It was super watered down. Also, the water nozzles were weak and powerless, meaning on the entire left side, my car barely got any soap or water. Imagine taking a shower but only soaping half of your body. Yeah, not impressed. Overall, what a waste. read more

By far one of the worst Chevron locations ever. They close their doors by 10p, have terrible customer service, and refuse to accept coupons for cigarettes that the manufacturer lists as one of the specific stores that are to accept them. I would recommend Cadmart 76 (formerly Cadnicks 76). Much better place. read more

the few times i've been here, the price at the pump never matches & is always 10 + cents higher than the price on their sign for unleaded. VERY annoying. & depending on who is working there at the time, the cashier can be rather rude. very annoying asking for change for a dollar so you can use their air compressor outside & the cashier gives you attitude, rolls his eyes & says "it's a gas station not a change booth". terrible customer service. read more

Do not be fooled by their claim of "no debit card fee" It's a lie They charge you credit prices if you use your debit card read more

They have the thingy that keeps your gas pumping without you holding it. Finally they put them back on. The pumps are faster too. Yay

I would give this place zero stars since I received zero service!! I went in there last night after work because I needed a complementary cup of water for my fish that I rescued from work earlier that day. It tipped over in my car after slamming on my brakes, thanks to whoever cut me off, anyway the poor beta was flapping away on my car mat. I ran inside the store asked for a complimentary cup of water he said no we have water to sell and that's it! Of course I had no money on me and I asked if I could just use the tap water from the sink and he replied all we have is water to purchase that is it! I then asked him please I just need a tiny bit for my fish and nothing! He ignored me and walked away from the counter. Customer service here sucks tremendously!!! I will never stop at this gas station again!! read more

I'm really not sure why this place does not have better reviews. I only put Chevron gas in my car. I drive a lot, often long distance driving. I have put about 100,000 miles in my car in the last 3.5 years. I put different kinds of gas in my car until I determined Chevron was the best choice for me. In the last 2 or so years I have only pumped Chevron gas into my car. This is the one location I go to as often as I can. This location is one of the few Chevrons that I have seen that the gas prices are usually low. The best part is that they do not charge fees for using your Debit card! This is the only location that I have seen that practices this, Often Chevron offers a certain price per gallon, and offers it 10 cents lower if you pay in cash. This location offers it 10 cents lower for cash or debit. I read a lot of people have complained about the car wash. It is a what it is, and you really shouldn't have high expectations from it. If you want to pay the same amount and get a better quality wash, got to Speedie Wash on Tustin Ave. probably 2 miles or less away. I don't often interact w/ the staff at the gas station because it is not necessary. The few times that I have had to interact w/ the staff, I have not had any problems. read more

Don't stop. This place is the worst. No restrooms , no manners and no customer service. I ALWAYS PUMP GAS AT CHEVRON BUT AFTER TODAY I PREFER TO GET GAs AT COSTCO. This place is the worst don't even stop here . If I eve r run out of gas I rather have my car tow .......people be ware. read more

Nothing very exciting about this place. They are not ever really friendly and there is nothing special in the store. Just a gas station. Does have a car wash if you need one. read more

I will give this place a higher review when they put the clips back on all of the gas pump handles. Convenient enough location to keep me coming back, though. read more

Very bad customer service! I bought a Carwash but when I drove around to go thru it said out if service. When I went back in for a refund he laughed .. No refunds on Carwash ... Why didn't you tell me it was broken when I paid? He replies you should have seen the sign .. Totally rude and obnoxious !!! I won't be back read more

their gas prices are generally significantly cheaper than the surrounding gas stations (especially that 76 on the other side of the 22) which is why i go here. i don't recommend their drive through car wash, though. it's more of a spray rinse that doesn't get dirt completely off. not all the sprayers are working correctly and it also looks pretty dirty/old/scary inside. nothing actually touches the car (no soapy spinning pon-poms here!) and the dryer could be stronger.. more water came off on the freeway than at the end of that "car wash." however, if that's all you're looking for, then great! otherwise, you might be happier getting a car wash elsewhere. read more

CRAPPY CAR WASH! "Touch free" SHOULD be the best, EXCEPT this one is programmed wrong -- it only rinses and applies "wax" to passenger side of car. Also, the jets to spray rinse the roof don't work. I pointed this out just before Christmas, when I was here last. I figured they would fix it, but........NOT! If all you want for your money is HALF A WASH and wax, this us the place. Otherwise, anywhere else is better...... read more

I have been a Chevron only customer for years. This is the worst I have ever been to in any state. Let's start with the high points. The car wash is terrible. The inside smells like hot garbage. The service is always really really bad no matter what day or time you arrive. Tonight, the lights were on, credit card was accepted, everything was fine, except there was no gas. The attendant wouldnt talk to me and pointed to a shitty sign he drew in the window. Closed. I had to stand in front of the window like a nut until he finally decided he would speak to me just to cancel the credit card. I will never come here again. I will push my car down the road. Extremely disappointed in a brand I once respected. I wish zero stars were an option. Edit. Under Ca state law since 1999 if you buy gas air is required to be free. This is the only Chevron I've seen that charges for air and will conviently forgot to mention this. read more

The worst customer service ever!!!! I went through the car wash and noticed it ended without using any soap, just water, so I exited and told the lady at register and she basically told me I was a liar. I went home and looked at my car and decided "no way" so I went back and asked them to come look at my car, they would not. They refused to let me run the car through again so I demanded my money back. HA HA what a joke, why would someone lie about a 6.00 car wash, All I wanted was my car cleaned. Thanks Chevron jerks. Chevron is now on my "NO FLY ZONE". read more

I've never had any problems with service or cleanliness from any other employee. However. Ravi is a pompous lazy little prick. I have never had an issue getting air from any other employee yet every time I ask him to turn on the air he tries to tell me its broken. I believed him the first time but this is twice now he has said it since and I know it works since yesterday the female employee turned it on for me no problem. He then copped an attitude with me and told me he wouldn't turn on the air. Great customer service ravi! A 5 star review minus 3 for that lazy prick with no customer service skills. read more

The Arabian lady cashier is very chill, i always come here to buy my snacks and fill my gas tank. This place never disappoints me.

Just pumped diesel fuel and got ripped off! Put $60 in and it read a little over 16.5 gallons. Get down the road to realize it only put in about 8 gallons of fuel. Called up the station and advised the clerk of what happened. She advised the manager was unavailable and there was nothing he would do anyways. She actually told me to file a complaint with Weights and Measures enforcement, which I did. Probably won't get my money or gas back but need to tell you guys to avoid this station at all costs! read more