I've lived in multiple states and this location is hands-down the most awful Walgreens I've ever…read morehad the displeasure of visiting. Staff is more often than not either incompetent or rude. Sometimes both as is the case for their "manager" Rebecca. I've made a few pick-up orders here that have all gotten marked as picked up when they were not picked up. It feels scammy at worst and at best is a complete waste of time. Once it's marked picked up, there's no longer a link to use to mark you're at the store waiting. This then causes you to have to sit on the phone in the awful queue system until you can reach a person. It then takes them time to find it and get it out to you. It has never taken less than 15 minutes of me waiting in the parking lot for what should be a simple and quick pick-up. It's incredibly frustrating when you're sick/have sick kids waiting for items. The Pharmacy is quite possibly even worse. Numerous times my Rx was marked as ready to pick up online and yet when I get there they tell me it's not ready and treat me like I'm the jerk for asking why my app is showing it is. That's if they can even fulfill the monthly re-occurring Rx's! It's gotten so bad I've moved all my reoccurring Rx refills to another location 30 minutes away - because that's more convenient and easier than the one near my home. Shame on Walgreens, shame on the management.

I have no idea how this pharmacy is still in business. The rudest, slowest, most unhelpful staff I…read morehave ever done business with. I will never have a prescription sent here again.

Slowest cashiers ever. Customer service is non-existent. They only seem to only fill…read moreprescriptions when I come in instead of having it ready for me to pick up. I only had it one star because that's the lowest I could on this app. I would have given it a "no star" rating if possible. Worst pharmacy ever!

Tons of employees socializing in the back while one person runs the pharmacy drive through and the…read morewalk up counter. Had to wait for a prescription that was supposed to be done yesterday at 3pm. Employee asked me to come back later instead of having it filled while I wait.

I will not waste much more emotional energy today on explaining everything that went wrong with my…read moreinteraction with the manager today, except in saying I now understand why my experience is often poor at this Walgreens pharmacy -- the poor management. Even though they have a sign out front telling us to be kind and respectful, this manager was not kind and respectful or patient with me, even though I actually was kind and respectful to her. There was no need for her to get on that level or take that tone and be so disrespectful to a patient. They start by getting annoyed when you ring the bell for service in the drive through. No one acknowledges you or says "we'll be with you in a moment Ma'am" when you pull up, so you have no way of knowing if they know you're there or not and you don't want to just sit there waiting in your car while they continue to serve inside clients, so naturally you ring bell for service to ensure they know you're waiting. Poor class, poor quality, no people skills, poor communication and on and on. Terrible experience! I gave two starts instead of one, because of the one kind young man who works there.

This is for the Walgreens PHARMACY on Kitsap Way in Bremerton, Washington. This Walgreens is not my…read moreusual Walgreens, but a prescription was sent to the wrong store so I had to come here unfortunately. This review is for the pharmacy only. I was forced to give it one star but if I could give it zero I would. RUDE!! RUDE!! This has got to be the rudest staff I've ever seen in any pharmacy. When I walked in, there were NO customers at the pharmacy counter whatsoever. Since I wasn't feeling all that great I was very happy to see this. Well, April fools to me! From what I could see from where I was standing, there were 4 pharmacy employees, counting the male working the drive up window. At least 3 of the employees saw me standing at the counter so they could see I was waiting for help. Now remember I was the ONLY customer in line they had to help. The male working the drive up window was about 3 feet directly in front of me and he also saw I was at the counter directly behind him. I was totally ignored by the entire staff! I waited and waited and waited and waited..... then I waited some more. When the male turned and it appeared as if he was no longer busy, I asked him "do I need to go through the drive-through in order to get help?" He asked me what do I mean and I explained to him that I have been standing here waiting for help and have been ignored. He replied to me quite nasty "well you can see I've been busy." I then explained again that the entire staff not only ignored me, but didn't even acknowledge my presence or say "I'll be right with you" including him. He then proceeded to get my prescription and ring it up. I'll never go back to that pharmacy ever EVER! In fact the Walgreens pharmacies have seemed to go downhill tremendously from the quality pharmacy chain they used to be. I'm seriously thinking of transferring my meds out of the Walgreens system, sadly.

Your phone menu is infuriating. Just put me through to a person. Every time it finally goes to…read moretransfer to a representative, it just resets back to the start of the menu.

Schedule and appointment with Pharmacy and the told me it works be an addition 30-45 minute wait…read more The whole point of an appointment is so you don't have to wait. I don't mind 5 to 10 minutes but 30 to 45 minutes is ridiculous. When I asked for the managers number for the pharmacy, they said they were on vacation and pretty much coughed me off. I am not impressed with this Walgreens pharmacy and this is poor customer service. You might as well not have a scheduling system if you're not gonna commit to it.

The Port Orchard Rite Aid cost me $700 today. One of my prescriptions was up for refill last week…read more(2024, under my old insurance). They didn't notice they were out until it needed refill, so they had to order it. A full week later, I'm finally able to pick it up, but now it is under my new insurance. The difference in cost is $700. Since I have no choice but to take this drug to avoid strokes, I had to pay. If they'd been competent and filled it when it was due, I would have time to figure out an alternative under the new insurance. Not only is the pharmacy erratic and untrustworthy, half the shelves in the store are empty. One would they they were in a going out of business sale. I'm transferring all of my prescriptions.

I was waiting in line to get my booster shot when this obese woman started berating the pharmacy…read moretechs. Turns out her doctor hadn't put her prescription through. The pharmacist is on the phone FOR her with her doctor's office trying to help, and the entire time she is yelling, cutting in line, and trash talking these poor employees (who are unbelievably nice). Anyway, watched this busy pharmacist stand up for his techs and basically shut this woman down. This woman was horrible and I'll be upset if this guy gets anything but praise from corporate. Coming here from now on.

Polite, professional, close to home. My go to pharmacy. It's nice to have it right in the grocery…read morestore.

We don't shop at this store often, but we were quite impressed during a recent visit - specifically…read moreaimed at purchasing items for a birthday celebration. The person working in the floral department was engaging and incredibly helpful, and the person working in the bakery was also quite accommodating. Best of all, everyone at our small celebration loved the chocolate truffle cake we purchased. It was honestly the best grocery store cake we've ever eaten, and we will almost certainly return to the Fred Meyer bakery soon. Pro Tip: This store has EV charging in the outer lot, and there are almost always available spots.

The people in the pharmacy are not friendly and have poor customer service skills…read more They are grumpy and act like they're doing you a favor by assisting you. It's the same when you call.

always kind workers! good selection and close by! Walking…read moredistance and clean/organized

Just your typical small country convenience store, and a very handy thing to have in the Burley…read morearea. We moved to Burley last year, and the Burley Store has been a good friend more than a few times - filling in for needed staples when a trip to "the city" (Port Orchard, 7 miles North). They stock all the "usual stuff" with a small packaged meat / dairy section, pre-made sandwiches, and of course all the beer and wine selections you'd expect. Service has always been very nice and they welcome all - not just "locals" As Burley locals, we have the Burley Store, the Olalla Store, and Hyway Market as our three stores within just a few miles, and Burley Market easily is the closest and fills most of our needs. Great little country store.

Ran in for some specific items in grocery. Quick in and…read moreout. Lots of self serve registers to pay and get out fast. Standard fare at this Walmart - though much cleaner than downtown locations.

Been going here for 5+ years or more now. Each pharmacist is always responsive to questions,…read moresupport staff always kind, always get quick service and rarely wait. Disregard all other disgruntled reviews as this is the best pharmacy around, and cheapest as they always apply GoodRx coupons for me when I pay cash. Curbside pickup has been a great new feature that I use often. I also have had no issues with them when refilling controlled substance prescriptions. Keep up the great work! Special shout out to Makijah & Pat (Pharmacists)!

Great Deli Coffee and fuel was priced very well The food is…read moregreat all the times I've been there Love it LO

We love this place, it's been a frequent stop for us the past couple of years and we wish the folks…read morehere all the best as we see a bright future for this business. All the people who work here clearly appreciate their jobs and it shows. They are all very nice and we see them like family. It's much more than just another gas station - it's a place you remember even after you leave.