Excellent customer service. They immediately offered us water. They were efficient, offered…read morechanging things without the hard sell. Felt they were friendly, quick and responsive. They offer a nice discount to SEL employees, which is helpful. I will definitely be back.

Came for an oil change thinking I needed one because my oil was low and I had only driven 1700…read moremiles since my last oil change with take 5. And instead of taking my money, Sean, Jacqueline, and Daymien informed me that take 5 does do oil top offs and I was not aware of that! They also provided excellent customer service, made me feel very welcomed and took great care of me and my vehicle! I would 1000% recommend their and take 5 services to anyone needing an oil change! They are great people and you get great value for your money!

I called because I needed a head light replaced but I couldn't get the cap off, I had already…read morebought the bulb, but my cap had never been removed before so it was more difficult to remove. My call was answered quickly, and the guy who answered was extremely nice over the phone. Bryan came out into the parking lot and fixed it. Turns out, the folks at O' Reilly's gave me the wrong bulb, and he let me exchange it for free. I also got side swiped recently, and just needed the glass part of of my mirror replaced. I had already bought the part, but he installed it in for free. As an LCSC student, my parents live far, and they couldn't come help me with these things. I didn't have to wait 3 hours, he helped me within 30 seconds of me walking in the door and he did it for free. I travel with my car a lot; any time I need any repairs done here in college, I'll be coming here. Bryan was a complete life saver, I highly recommend having him work on your vehicle he is very knowledgeable. As long as he works here, I'll be coming here.

This guy charged me for a new fuel pump and did not do the repair. He is a liar and a thief.read more

They had excellent customer service. They were very accommodating. Their costs were very good…read more They provide quick service. They repaired the front end of my truck. They ordered the parts and had the repair done within the time they mentioned.

Just came to get my engine light evap fixed, I told them to check the purge valve because I had…read morereplaced that last year and I told them specifically check that because I could have warranty and get that part for free and do it myself, they try and lil bro me and tell me nah common problems the charcoal canister. Instead they do some fake ah bs diagnosis on my car saying it's the charcoal canister and shit and when I got my car back engine light still on, didn't fix nothing. I'm sure my charcoal canister was dirty and needed replacing but I didn't come in for that I came to get a proper diagnosis, not whatever bs this was. These mechanics r untrustworthy btw they charged me $600 just to not fix shit

Everytime we have had an issue with our van whether it was an oil change or something else they…read morehave always been professional about it...

Was so pleasantly surprised with their professional and polite service. I finally found a Ford…read moreMechanic I can trust and count on.

Amazing experience from first outreach to driving away in a slightly used Jeep Wrangler. Worked…read moreclosely with Jennifer who relayed messages to Michael, owner, for fast and cordial communication. Highly recommend reaching out to Wysup for your next car purchase, I assure you that you will not be disappointed with their costumer service! Thank you again Wysup!

I try to give all businesses the benefit of the doubt, however after buying a vehicle and buying…read morethe bumper to bumper lifetime warranty, we were patronized and misinformed every time we brought our vehicle into the service shop. The lady that texts information, texted like she knew what was going on with the vehicle when she didn't. We brought the vehicle in several times explaining the situation to the service department and have to pay $200 every time we bring it in, mind you costs for repairs would be substantially higher into the 1000s. One of our first repairs was the rack and pinion impacting the steering column, they charged us and when we got it back the vehicle was shaking and making clunking noises, so we brought it back, and they said a U-bolt was forgot to be put on and fastening it was not done. This was very dangerous for us to trust to bring it back for anything else as we drive quite a bit in this vehicle as it is our family vehicle. The latest starts in the spring time (April) when our dual heating and cooling was not working correctly, regardless of what we told the service department, they went and replaced several other sensors, heater core, it was a mess and the problem still persisted after several times bringing it in and paying the deductible. One time they said it was finished, had us pay and sent us off with parts and tools still in the back seat as if they weren't put in, the middle console was extremely loose flopping everywhere. So, we finally contacted the owner and GM of Wysup and they promised better service from there on out, except the problem in the spring time was never fixed fully correctly. Fast forward to today, we just received our vehicle back for and temperature control on the passenger side and rear controls. It still does not work and in this winter, the back only blows cold air and the temperature only allows syncing so both sides have to have the same temperature. They said they recalibrated everything and took several drive tests to warm the vehicle and test it and that it was functioning correctly. Now, this is a luxury vehicle and we paid for it and the warranty to have it function properly. My wife and I did a simple research of the problem and was able to give them specifics of what we found that needed to be fixed. They did not listen to anything we said and come to find out after replacing several other things, the actuator door or mechanism for how the actuator door is processed to correctly distribute the set temperatures for each seat was not fixed. Their communication used too many words, explaining themselves over and over, when we saw them as excuses and condescending as if we didn't know how our own vehicle should run. It was unfortunate and we will never do service with them again or buy a vehicle there.

I request certain features in an F-150. Jess availed every engine on the lot. Then, took time,…read morefound a low mileage new vehicle for eight to ten thousand less than order price, installed an after-market navigation system for less than a new Garmin, found simple financing, detailed it beautifully with finish hard coat inside and out and finally took care of getting and installing tags. Hey... and if you are avoiding a Ford 2.7 liter eco-boost engine as some kinda sacrifice - it's wrong thinking. The 2.7 eco-boost has more H.P. and more torque than the 3.5L VI-VCT V6, and virtually the same torque as the 5L V8. The aluminum body is child's play for the 2.7L-V6, and its two turbo-chargers will still pop your neck at 75 mph - a stretch for the 5.0L V-8, and I'm getting 21.6 mpg mixed city & hwy. The 2.7L just has more spirit. Ford has stumbled onto something unique, and Jess ford is a place you should stumble into.

Jess Ford of Pullman is dishonest, manipulative, and runs classic bait-and-switch games. Do NOT…read moretrust them. Salesman Able Torres and GM Daniel will feed you promise after promise, waste months of your time, then ghost you the second it suits them. When we finally gave them a clear chance to make it right, they didn't even have the decency to reply. This is a shady dealership that will lie to your face, break every commitment, and treat customers like garbage. We've never felt so disrespected and ripped off. Save yourself the headache and the betrayal--go literally anywhere else. Jess Ford of Pullman does not deserve your business.

First of all McKenna scheduled my appointment for 9am aug 5th, and failed to tell me before I had…read moredropped my car off that thats when all the vehicles are supposed to get there. she verbally pushed my out of the shop and was quick to dismiss me never asked if I had any questions and said "we will call you when it's ready, have a nice day." I was halfway home before I realized I didn't get a rough estimated time, so I called and she said best she could give was 5pm when they close. Roughly around 2pm the mechanic calls me and tells me that my car looks fine there was low oil so he filled that, thankfully they never tried to sell me something I didn't need, he filled my tires and fluids and said they'd call after they checked the engine code that kept coming on. News flash Mckenna never called, I called at 4:40 to just ask for my car back, she said "oh well it's been ready," to which I responded "okay so why wasn't I notified..?" to which she responded "well you shoulda gotten a text." I obviously didn't thus the reason I called- nevertheless there was supposed to be a phone call like they said there would be on two different accounts. I came to pick my car up and I got to my car they had left the windows down, who leaves someone's windows down?? As well the cars interior was visibly blackened from the mechanic, I have bright interior, they should have wiped it down if it was visibly much darker than before(they also make things like steering wheel covers and what not for these things), there was genuine grime on the doors, steering wheel, and seat as well as smudgy finge prints on my door. I'm overall extremely disappointment in this shop, if this was the last shop open and I needed my car seen asap- I'd just YouTube it and attempt to do it myself; I recommend going literally ANYWHERE else. Biggest waste of $104.

We had to have our Mazda towed in to replace the serpentine belt that had broken. When the belt…read morebroke, it drained the battery. The tech changed the belt, cleaned up the battery and charged the battery. There was also a check engine light on, so the tech checked the plugs and rotors and cleared the code. The car was in and out in one day and now the car drives great. Excellent service!

The ladies here and the gentlemen who work here deliver great customer service. I prefer to come…read moreto this gas station because they are always nice to their customers.

Went to use a gift card for 10 dollars of gas, and they charged me 100 dollars without my knowledge…read moreuntil I checked my card statements. Then reconciled 38 dollars to the card, and then charged 38 dollars once more a little while after