I was having some issues with the air pump outside filling up my tires, and the staff was very…read morehelpful and made sure I was okay.

After several attempts to purchase gas here with the 7-11 membership app, I have given up. The app…read morekeeps saying it is not supported at this location, and no inside was able to help me resolve the problem.

If I could give negative I would. They also never open when they say they're going to. Says they…read moreopen at 6am, yeah right more like 7am. I keep trying to give them a chance though. Went the last time to buy lottery ticket, $50 in quick picks and they said no because that's too much. WHAT?!?! Make that make sense!!!

One of the best liquor and wine selections I've seen for a convenience store, and it's not even…read moreoverpriced!! Not sure what people are expecting in terms of service at a convenience store lol. No the employee didn't give us a glowing warm welcome but he was perfectly fine.

They were bad service and rude... they were stalking us and trying to tell us what to do I'm never…read moregoing to this place they were horrible at there jobs

My very first review here and what a review it will be!!…read more I had an experience at Pump #2 on 3/28/2020. Pulled up to the pump with 30 miles left in my tank. I went in and purchased a pack of cigarettes (I know, I know...) and $10 on pump #2. This was the last of my money. I proceeded to pump gas like I have for about 35 years and drove away. When I looked at my tank after hopping on 101, I noticed that my tank still read at 30 miles. I panicked and beelined back to find out what had happened. I had heard all of the normal clicks and did not think a thing. I pulled back up to pump #2 and went inside to explain. The cashier said that there was nothing that I could do and I panicked. I asked her to check the pump for malfunction. She said no and I explained that I live in my car and I need that gas, please, it is NOT in my tank! She asked another employee who was stocking refrigerated drinks and she came out to my car and looked at the pump which said $10 and 3. something in gas and she gave me a chance to try again. I made certain that I heard actual liquid pumping into my tank, screwed on the cap after the click and went into my car to give the cashier who given me a second chance to pump the gas I HAD PURCHASED! I gave the first cashier a small Bath & Body Works hand sanitizer as a 'thank you' for helping me out and seemingly believing me. When I returned the next morning to buy cigarettes, (I know, I know) the cashier who had given me the second chance barked rudely at me that she had checked the cameras all day and I had only been on camera once. I said that I must have come in spirit the first time. I was taken aback with this accusation. I got teary and looked to the cashier who had rung up my transaction and she bluntly said, 'No, you just bought cigarettes.' You can imagine how I felt at that point. I informed the one accusing me that I am very honest and I give money back! I told her that I gave $70 back to the ladies at my doctors office who had pooled it and given to me to help in January. She said why? And I said because I don't take handouts. I said I don't even take food stamps. All three ladies ganged up on me and I am the most honest person in the world. I give money back to cashiers when they give me too much. Are these ladies projecting? I took my money and said I would not want those cigarettes and walked out in disbelief. After I got over crying for half an hour and telling the cashier at the Shell station down the street in full on tears about this accusation, I hopped on the phone with my number blocked and the cashier who had rudely told me no more hot water for my thermos with which I ASKED to get after PURCHASING something. (This was the start of our 'shelter in place'. Now I had to pay $.50 for a cup of hot water which of course I had no money for. (Believe it or not) I was upset at how rudely I was informed of this.) This was the cashier who answered my blocked number call when asking for the owner's name. She said, "We can't give out that information." and she HUNG UP. So here I sit, wondering why so secretive? Obviously, this is a KNOWN issue with the pumps. The other review said the SAME THING. #1 though. Along with most people, I expect that the gas that I CANNOT see entering my tank is the amount that I have paid for. The receipt to me is the gas level in my tank. There was gas in my tank after the second pumping attempt. I wonder if the California State Board of Equalization knows about this. I believe they regulate gas and the numerous associated taxes. Maybe that's why the clerk was so secretive about the owner's name. (update: 3/31/2020- The correct department is Weights and Measures. REPORTED TODAY. Beware of being called a thief and to do business invisibly, ( or with a malfunctioning video camera ) or with a cashier who for being so young, has a very short memory. I bought cigarettes (I know, I know) and $10 of gas. How on earth would I know to pull up to pump # 2 and know to dispute my empty purchase? Accusatory, RUDE, and BULLIES. These women ganged up on me and with this pandemic, their behavior was not kind or justified. They are fortunate to still have a job to go to! Not many of us do... I hope that this honest and detailed review will have you question not only the working order of the gasoline pumps but also, the INTEGRITY of these three cashiers. To be accused of theft is incredibly hard to bear when I live my life in a very honest and straightforward manner. I strive for honesty at ALL times. Unlike the three cashiers at Circle K on Redwood Drive, Rohnert Park, CA, 94928 on the morning of 3/29/2020. I would avoid this gas station like Covid-19.

Thought I'd pop in with a review because the new owner who just bought the place four days ago was…read moreso sweet. Just went to buy some squirt, but just in case asked if he had radishes (which is probably a weird question for a liquor store but you never know) and he tried to understand what I was asking for far longer than most would've before he said no. Brought two 2L bottles up and he looked at it really closely and said "Sorry these are expired so I can't sell them" and explained he just bought the store as is and there was SO much expired merchandise the previous owners were selling without caring. He's working hard to get through all the inventory but checks the expiration before he sells anything he doesn't personally know is good because he said there's just so much to go through. Gave me a discount on some smaller bottles and let me take one of the 2L when I asked if I could have it afterwards. Super nice guy, seems honest and wish him the best of luck! I can see this market being super nice.

Graton Market in Rohnert Park is a hit or miss experience…read more Sorta like the casino, where they have what you want, & the price is a gamble. NEVER the correct price, but in the ballpark. Thanks Graton Market for being convenient & I'll be back.

I love Cotati Market! I shop there 2-3 x weekly and have been going for many years. Yes, the deli…read moredoes get my order wrong a lot but overall I don't really want to to hurt or be mean to employees as they are working hard to overcome their challenges. Very nice people. I love the organic produce and enjoy the entire store including the butcher dept. Again, nice people!!

Horrible horrible customer service. I bought a bottle of wine from this market. I took it home,…read moreopened it and it was rancid. I corked it back up, brought it back to the store, along with my receipt and the clerk refused to give me my money back or give me new bottle of wine. I will never shop at that market again and I will let everyone I know what a rip off Cotati Market is. Shonne

Stopped in to buy a Super Lotto Plus ticket, sadly I didn't win a dime. But, nevertheless, the…read morecashier was friendly and conversational with not just myself, but the others who came and went before me. I used to come to this store all the time when I lived in Penngrove, now it is just when I visit my parents. This is my 7-11. There are many like it, but this one is mine.

"Open Now" No they weren't. Look, I know things happen and…read moreplaces have to close. Ive gone to this 7/11 for years and never had an issue till the 7-11 free slurpee day promotion. They intentionally closed the entire store due to demand. Not just the slurpee machine, or the free promotion, THE WHOLE STORE. All these promotions are while supplies lasts, makes sense to run out. To close the store?! Hurt, went to a different convenience store in town.

I'm so sick of the store!!! I have to find somewhere else to get my photos done. More often than…read morenot they've lost my photo projects, they never have the photos done within the hour it says online. Most recently they told me that they stuck magnets and photos in the same envelope together and sent me on my way, I knew that wasn't true but I was in a hurry and didgot home of course the magnets weren't in there. Today I was told because my order was so large it got pushed to the back so they're doing everyone else's order first so even though I placed my order this morning and it's now 3:30 PM I have to wait another hour because they're so busy they need to help everyone else first. Talk about shit customer service and shit procedures. Someone needs to call weights and measures. Not only that they waste my time and gas today but the web sight says 1 hour photo and this isn't the 1st time my photos took days not hours to complete.

Friendliness, responsiveness, customer service…read more Very lackadaisical attitude and a one in service at the drive up window.

6301 Commerce Blvd Rohnert Park, CA…read more Okay, I'm back and it's been 2-years since my last review! I was here on a Thursday night to get gas and snacks before driving home. Gas prices are about average for the SF Bay Area. This station has a great location, why? - next to Hwy 101 ramps - in a shopping center - no nearby competition I went inside the food mart, and it was pretty lightly stocked. Mainly snacks, drinks, and automotive items. Prices were a bit high, but it's hard to tell these days. The place was super clean and brightly lit. The cashier was super friendly and talkative. The checkout has a plastic sneeze shield (aka "Covid shield"). So if you're still worried about airborne viruses, this place is properly equipped. The station is well lit, and cameras are everywhere. I had a very nice experience here.

Gas is $5 Bucks a gallon, No ATM, No Restroom. ABSOLUTELY…read morethe poorest excuse of a gas station anywhere. Avoid this place..