(1 star) Absolute scam car wash and the rudest, most…read moreincompetent management I've ever dealt with at any gas station. They should get zero stars! Paid for the top-tier wash (triple foam, graphene, tire shine, the whole thing) and got literally NOTHING but a basic rinse. No foam, no graphene, no extras at all. Went inside, first employee just shrugs like this is normal (because it obviously is). Then the manager (young Hispanic woman) comes out already locked and loaded with her autopilot BS she's clearly said 500 times before: "I have to check the cameras, write your number down and I'll call you." Hands me a pen that barely works and a scrap of receipt paper. Had to press down like I'm carving into stone just to write my number because even the damn pen was broken. Shocker--no call ever came. This is NOT rocket science. Her ONE job is to make sure her employees actually fill the soap tanks, stock the chemicals, keep the machines working, and run the place properly. Instead they're all trained to be cheap, cut every corner, save a few bucks on supplies while still charging full price for premium, and then hit you with the same fake "I'll call you" routine when you get scammed. Systemic laziness and stupidity that starts at the top with her. She deals with these exact complaints every single day yet does nothing to fix the root problem because that would require actual work. Tried the air machine after--completely dead. "That's not our machine, we don't control it." Real cute. California law says you HAVE to provide free working air to paying customers. It's on YOUR property. If your vendor isn't fixing it, get a new vendor. It's not that hard. I've been to dozens of other Shell car washes in California and never once had an issue. This specific location is intentionally ripping people off, refusing refunds, and hiding behind the fake "I'll check the cameras and call you" routine because they've been getting away with it forever. Stay far away. Go literally anywhere else. These people do not deserve your money that is clearly not being reinvested into the services they are required and expected to provide. I'm an attorney and I was visiting the area because I have family nearby and it's apparently known about town that this location is incompetent. (Already reported to Shell corporate and filing complaints with California Attorney General and Weights & Measures for the repeated fraud and broken air machine. Enough is enough.) All you have to do is the right thing. Spent $87 for gas and NO CAR WASH just a weak water rinse. This manager who just chit chats on the phone outside should take a trip to San Francisco and visit the Shell on 19th Ave and Lincoln to see what a REAL functional car wash is all about ! Provide the actual service that people paid for - Simple right?

Gas person not there but sleeping in car what a way to run a gas place ill never come here againread more

Very good customer service. Needed information about a buying a new computer. Very efficiently…read moreanswered my questions.

Yolanda Q. In the pharmacy was so rude!! She didn't greet…read moreus, she didn't ask us what we needed, just stared at us when we walked up, so to begin the conversation we asked if we needed to scan our member ship first to which she said "Duh". DUH?? I cannot think of a scenario where i would ever tell a customer "duh" as a response. She was rude the entire time. I think a lot of employees at Costco work really hard to be nice and try to keep a positive experience for their customers because i think we can all agree that Costco can be overwhelming. So for Yolanda to have such a horrible attitude was upsetting and disappointing.

This gas station is conveniently located close to the freeway. The prices are on the higher side,…read moreespecially for diesel fuel. Actually the highest I've seen for diesel! Had no issues pumping here, they also have a small convenience store. Easy peasy transaction!

4 1/2 Stars I…read morerealized today that if I've put on over 700,000 miles combined on my two vehicles using only Chevron Supreme Gasoline, THAT alone deserves 5 stars. But, I can see raising my review just to 4 1/2 stars because Yelp is tying my review to a single business location. Even then, I am not awarding stars to any one Chevron gas station. I'm just rating this gas station because it is my home base and most frequently used supplier of Chevron Supreme. If I find a Chevron Station (or any noteworthy gas station) that deserves 5 stars based on their pump area, mini-mart, bathrooms, and overall business operation/presentation . . . then they will get a 5 star rating from me. Update 0004

6301 Commerce Blvd Rohnert Park, CA…read more Okay, I'm back and it's been 2-years since my last review! I was here on a Thursday night to get gas and snacks before driving home. Gas prices are about average for the SF Bay Area. This station has a great location, why? - next to Hwy 101 ramps - in a shopping center - no nearby competition I went inside the food mart, and it was pretty lightly stocked. Mainly snacks, drinks, and automotive items. Prices were a bit high, but it's hard to tell these days. The place was super clean and brightly lit. The cashier was super friendly and talkative. The checkout has a plastic sneeze shield (aka "Covid shield"). So if you're still worried about airborne viruses, this place is properly equipped. The station is well lit, and cameras are everywhere. I had a very nice experience here.

Gas is $5 Bucks a gallon, No ATM, No Restroom. ABSOLUTELY…read morethe poorest excuse of a gas station anywhere. Avoid this place..

The candy machine ate my money I'm so sad.........like I'm going to complain over…read more1.50........instead I'll just write a review cuz I'm lazy af and that is a pain in the ass. I want my gd candy.

it is a gas station/car wash place...they get the job done and the dude up front is COOL. Does not…read moretry to over sell you...they got the car clean...it's can take a while due to lame over sized trucks getting washed...which is funny to watch...why have a 4x4 truck thats always clean..but the place does a good job at a really fair price...

Usually the more expensive of the gas stations in Rohnert Park, which surprises me because Costco…read moreis just a block away. But it is in a convenient space right off the freeway and so I can see its appeal. I would love to see more care given to its grounds, often there is litter about. But I guess it is functional for what is needed when in a pinch, which was my reason for visiting it once.

BE AWARE THEY WILL TRY TO OVERCHARGE YOU. I have been coming here to buy snacks and alcohol for…read moreover a year. I love this place especially the older gentleman who is very nice. While I was checking out today I noticed the amount I was being charged was way over what I expected. There was a new guy at the counter and he was trying to charge me $75 for a bottle of makers mark, chips and some angry orchards. He checked me out and put my receipt on his side of the counter next to him. I asked for the receipt and he very slowly printed me out a copy and handed it to me. I noticed that there was 2 bottles of makers mark on the receipt, and showed him. He refunded me in cash, however I do not believe it was an accident due to me only having 3 items and him intentionally not giving me a receipt. BE AWARE THEY WILL TRY TO OVERCHARGE YOU.

7898 Old Redwood Hwy Cotati, CA 94931…read more This is the Speedway Express gas station on Old Redwood Hwy near downtown Cotati, CA. It features two wide driveways, and two islands w/ 3 pumps on each. The islands are parallel to the road, so it's easy to enter and exit. I was there on a Thursday evening. My job had me in the area, and I decided to get gas before heading to Santa Rosa. Old Redwood Hwy is a straight shot to the Hwy 101-N ramp, so this Speedway has a good location. I went inside to pay. The station has a "no name" food mart, but it had promotions for "Rebel" brand items. The clerk was very nice and quickly moved the line of customers. My vehicle ran pretty good on Speedway gas, and had no problems.

Stopped at this gas station to get snacks with a friend. We both got fraudulent charges on the same…read moreday after buying something here. This was our only stop where we purchased something...suspicious

Please excuse the profanity I will be repeating, but in order to relay my shock, I have to use…read moredirect quotes. Would like to start by saying that this Chevron Mini Mart has some excellent Managers and employees! John is definitely a standout! Have always received polite and efficient service when I go in 3 - 4 days a week to play Lotto. Today, walked in and the first thing Twan said to me "you playing 50 Fucking Lotto". Wasn't even a question. When I responded with, you know it's inappropriate to use profanity". He said, "is Frick'in better?" In total surprise, I stepped away and found another young man (who was stocking) and asked him to help me with my Lotto. He did put the slips through and had to have Twan take the cash. I then told the other youngman the reason why I asked him to help me and asked Twan to repeat what he said to me. Had to ask him three times and finally, he said, "Fuck". I told him, as least step up, be a man and admit to what you said." Around that time an Assistant Manager (?) came out and apologized. Horrible service, foul language, no recovery! Depends on where your standards lie . . . this should not be tolerated. Check the video . . . and hopefully you have the audio?

Haven't used oil stop in years. Mainly because of the constant up sales. Decided to use today…read more Service was very slow. Sat on the rack for 45 minutes before anyone even approached me, mostly because I got out of my vehicle and complained about the wait. Ended with sticker reminder being broke

Came here for air and the lady behind the counter said I needed to buy gas to use the air. I…read morethought that was illegal but apparently she felt justified in her decision. This made me late for work and left a really bad taste in my mouth.

I typically only leave a review for good experiences. I always say the Yelp tells you where not to…read morego rather than where to go. However, the car wash is a total rip off. Apparently, if you pay while another car is in the car wash, the machine just eats you're money and the transaction is entirely lost. There's a wet, paper protected sign in black and white only to notify you of this but the electronic sign never states it. So it's likely an intentional way to get people to pay more than once for a single wash. Sure I could have just not paid for the second transaction, but at that point there were people behind me.... So now I have to get out and explain to 3 other cars who are about to likely be ripped off that I need them to reverse so I can back out of my $15 car wash rip off or I can pay $30 now for a single car wash, leave, and hope others complain enough that they fix it for the next person.

175 Southwest Blvd Rohnert Park, CA 94928…read more My job sent me to Rohnert Park, and I stopped for gas here. I only picked this place because I carry the Valero gas card and usually get a small discount. But not here! All the prices are the same. Credit, debit, cash, and Valero Card.....all the same price.

I got gas today, and it was taking longer than normal to me. I looked at the pump, and it was up to…read more41 dollars. I didn't need that much gas. I opened the door, and the gas was pouring out off my tank onto my car and on the ground. The 2 people working there could care less.