I love Cotati Market! I shop there 2-3 x weekly and have been going for many years. Yes, the deli…read moredoes get my order wrong a lot but overall I don't really want to to hurt or be mean to employees as they are working hard to overcome their challenges. Very nice people. I love the organic produce and enjoy the entire store including the butcher dept. Again, nice people!!

Horrible horrible customer service. I bought a bottle of wine from this market. I took it home,…read moreopened it and it was rancid. I corked it back up, brought it back to the store, along with my receipt and the clerk refused to give me my money back or give me new bottle of wine. I will never shop at that market again and I will let everyone I know what a rip off Cotati Market is. Shonne

I was having some issues with the air pump outside filling up my tires, and the staff was very…read morehelpful and made sure I was okay.

After several attempts to purchase gas here with the 7-11 membership app, I have given up. The app…read morekeeps saying it is not supported at this location, and no inside was able to help me resolve the problem.

Graton Market in Rohnert Park is a hit or miss experience…read more Sorta like the casino, where they have what you want, & the price is a gamble. NEVER the correct price, but in the ballpark. Thanks Graton Market for being convenient & I'll be back.

Do not go here. This lady is shady as all heck. She will slip in extra charges and nothing is…read moremarked right. I bought some various snacks that should have been around $25. Everything was marked up and total came to $52. I said "52, why so much" she said "customer waiting behind you" so I ran card and asked for receipt she said she didn't have printer. When I got back to car my gf said that she thinks she is always over charged and stopped going there. We stopped going there for a few months. I got food at Popeyes and I decided to go get a six pack that was labeled 9.99. It came up as 12.99 on register. She said "old price" hit button, added 1.80 cent charge, then hit button and tax was added. Tax was about $1.35 or so and total came to over $16. I asked what the $1.80 charge was and she said CRV. CRV is 5 cents a can not 30 cents. This place is Shady she will smile in your face and steal from you. Horrible place. You might not think a few dollars is much but doing this 100 times a day is making her profit hundreds per day robbing you. If you dont pay attention she will double charge you. Stay Away !

If I could give negative I would. They also never open when they say they're going to. Says they…read moreopen at 6am, yeah right more like 7am. I keep trying to give them a chance though. Went the last time to buy lottery ticket, $50 in quick picks and they said no because that's too much. WHAT?!?! Make that make sense!!!

One of the best liquor and wine selections I've seen for a convenience store, and it's not even…read moreoverpriced!! Not sure what people are expecting in terms of service at a convenience store lol. No the employee didn't give us a glowing warm welcome but he was perfectly fine.

First glance walking into this place it's jam packed with products, barely have any room to walk…read morewhen other customers passing by you, very tight and uncomfortable feeling. It's dark inside even during the day not sure why they don't turn on more lights, totally vibes like cheapskates trying to save some money once you meet the workers. They aren't personable or friendly unless they are in the mood, hot and cold. One time okay other times just plain rude. And why the clear covid plexiglass is still up at the counter? I'm now starting to think it's to separate the peasant shoppers (us) from the royalty (them). If you notice the amount of turn over they have with employees clearly shows they don't treat them well either. And then finally what's up with all the wanted posters of shop lifters at this place, if they can't staff the place with enough people (again cheapskate owners) to stop crime why the need to post their blurry poor quality cctv pictures (buy a real camera system for Christ sake). So cheap. Highly recommend you go around the corner to MD LIQUOR around the corner, in same shopping center. They are nicer people and don't treat you like garbage. They greet you everytime you enter. Their place is brightly lit up inside, new floors, clean place with nice big open isles so you don't feel cramped tight and in a dungeon.

This was the worst experience I've had at a convenient store. We went in for a Flume vape pen (blue…read moreand pink) energy flavored. We purchased the pen for 20.99 and immediately took it outside to confirm that it worked and wasn't defective because we have had issues with this brand before. We went back in to let the clerk know that the product was defective and he refused to supply me with a new one (even though he saw me step out to confirm it worked) and then refuses to refund my money. I had him call his boss because I'm becoming irate at this point and his boss said that "they pay money for that product and refuse to lose money by returning or exchanging." I explained that if you're selling product that doesn't work then they should right that wrong. I'm so annoyed by this entire encounter. This is the second issue I've had with this store not to mention my friend went there to buy 3 pints of Ben and Jerry's and a pack of Oreos and spent $40 I know inflations high but these prices are ridiculous. Straight Scam artists. Rude employees and crooked management. Absolutely ridiculous. 0/10 would recommend. If you go here prepare to be ripped off. Go to the grocery and deli around the corner. Way better.

Friendliness, responsiveness, customer service…read more Very lackadaisical attitude and a one in service at the drive up window.

I'm so sick of the store!!! I have to find somewhere else to get my photos done. More often than…read morenot they've lost my photo projects, they never have the photos done within the hour it says online. Most recently they told me that they stuck magnets and photos in the same envelope together and sent me on my way, I knew that wasn't true but I was in a hurry and didgot home of course the magnets weren't in there. Today I was told because my order was so large it got pushed to the back so they're doing everyone else's order first so even though I placed my order this morning and it's now 3:30 PM I have to wait another hour because they're so busy they need to help everyone else first. Talk about shit customer service and shit procedures. Someone needs to call weights and measures. Not only that they waste my time and gas today but the web sight says 1 hour photo and this isn't the 1st time my photos took days not hours to complete.

02/21/2026 1:22:45pm Register: 2 Trans # 6429 Op ID: 17…read more Cashier : Angel I stopped here to purchase my son a chocolate milk. When I was paying I put in my pin & he had said thank you so I assumed it had gone through i thanked him & I started walking with my son back through the Burger King doors, parked at the end of the side when I was almost to my car Angel came out yelling at me that my hard hadn't gone through so I left my son with my husband. Walked back into the establishment & I asked what had happened & aggressively he started yelling that my card hadn't gone through, I apologized & tapped my card to pay he was still aggressively talking to me that it was my fault why did I walk away without paying. Mind you this was an innocent mistake. However with the tone he was using I wasn't going to let him talk to me like that. I'm a women I came back to pay. I did not run away, I didn't drive away I was right there in front of him paying. He was being verbally aggressive to me & there was other people in line hearing, it was embarrassing & belittling. I told him to stop talking to me like that because I was right there in front of him paying. This definitely isn't who you should have at the front of the store to check out your guests, he should take some anger management classes. I don't like to waste my time writing negative reviews but Angel deserves it for talking to me like he pays my bills.

Good?...people.... Nice Bad?...I have been getting my car…read morewashed for a couple of years at Rocket 76 station and today was the worst! I paid 14.00 but it was not as long as as it was and the Rain coat did not bead and slide off like before and i don't mind drying my car in the parking lot but my car was DIRTY i the top of the trunk looked like it wasn't even wet?!? I could have gone inside to complain but to what end ? I would want to know if a regular was dissatisfied hope this helps

Price gouging on anything and everything from food, to bourbons, drinks, and propane. I will…read moreliterally go elsewhere and pay a little more, out of principle to not support gouging business

Fraud / price gouging report: During power outage the last week of October 2019 I came here to…read moreexchange a 5 gallon propane tank. Sign on the cabinet says $19.99. I go into the store. The woman says "Because there is so little propane available anywhere the price is $30". I told her that I'll search elsewhere. She counters "OK, $27". I say "the sign says $19.99". She counters "You won't find propane anywhere else". I said "I'll look around town anyway". I get in my car. She chases after me "I'll take $24, bring me the empty tank". I do so, I hand her a $20 bill and a $5 bill. She refuses to give me the dollar change. For cheating me out of that dollar she gets a 1 star Yelp review. BTW, I then drove to Home Depot. They had 4 big cabinets full of propane tanks. Price for 5 gallons was $22.

They were bad service and rude... they were stalking us and trying to tell us what to do I'm never…read moregoing to this place they were horrible at there jobs

My very first review here and what a review it will be!!…read more I had an experience at Pump #2 on 3/28/2020. Pulled up to the pump with 30 miles left in my tank. I went in and purchased a pack of cigarettes (I know, I know...) and $10 on pump #2. This was the last of my money. I proceeded to pump gas like I have for about 35 years and drove away. When I looked at my tank after hopping on 101, I noticed that my tank still read at 30 miles. I panicked and beelined back to find out what had happened. I had heard all of the normal clicks and did not think a thing. I pulled back up to pump #2 and went inside to explain. The cashier said that there was nothing that I could do and I panicked. I asked her to check the pump for malfunction. She said no and I explained that I live in my car and I need that gas, please, it is NOT in my tank! She asked another employee who was stocking refrigerated drinks and she came out to my car and looked at the pump which said $10 and 3. something in gas and she gave me a chance to try again. I made certain that I heard actual liquid pumping into my tank, screwed on the cap after the click and went into my car to give the cashier who given me a second chance to pump the gas I HAD PURCHASED! I gave the first cashier a small Bath & Body Works hand sanitizer as a 'thank you' for helping me out and seemingly believing me. When I returned the next morning to buy cigarettes, (I know, I know) the cashier who had given me the second chance barked rudely at me that she had checked the cameras all day and I had only been on camera once. I said that I must have come in spirit the first time. I was taken aback with this accusation. I got teary and looked to the cashier who had rung up my transaction and she bluntly said, 'No, you just bought cigarettes.' You can imagine how I felt at that point. I informed the one accusing me that I am very honest and I give money back! I told her that I gave $70 back to the ladies at my doctors office who had pooled it and given to me to help in January. She said why? And I said because I don't take handouts. I said I don't even take food stamps. All three ladies ganged up on me and I am the most honest person in the world. I give money back to cashiers when they give me too much. Are these ladies projecting? I took my money and said I would not want those cigarettes and walked out in disbelief. After I got over crying for half an hour and telling the cashier at the Shell station down the street in full on tears about this accusation, I hopped on the phone with my number blocked and the cashier who had rudely told me no more hot water for my thermos with which I ASKED to get after PURCHASING something. (This was the start of our 'shelter in place'. Now I had to pay $.50 for a cup of hot water which of course I had no money for. (Believe it or not) I was upset at how rudely I was informed of this.) This was the cashier who answered my blocked number call when asking for the owner's name. She said, "We can't give out that information." and she HUNG UP. So here I sit, wondering why so secretive? Obviously, this is a KNOWN issue with the pumps. The other review said the SAME THING. #1 though. Along with most people, I expect that the gas that I CANNOT see entering my tank is the amount that I have paid for. The receipt to me is the gas level in my tank. There was gas in my tank after the second pumping attempt. I wonder if the California State Board of Equalization knows about this. I believe they regulate gas and the numerous associated taxes. Maybe that's why the clerk was so secretive about the owner's name. (update: 3/31/2020- The correct department is Weights and Measures. REPORTED TODAY. Beware of being called a thief and to do business invisibly, ( or with a malfunctioning video camera ) or with a cashier who for being so young, has a very short memory. I bought cigarettes (I know, I know) and $10 of gas. How on earth would I know to pull up to pump # 2 and know to dispute my empty purchase? Accusatory, RUDE, and BULLIES. These women ganged up on me and with this pandemic, their behavior was not kind or justified. They are fortunate to still have a job to go to! Not many of us do... I hope that this honest and detailed review will have you question not only the working order of the gasoline pumps but also, the INTEGRITY of these three cashiers. To be accused of theft is incredibly hard to bear when I live my life in a very honest and straightforward manner. I strive for honesty at ALL times. Unlike the three cashiers at Circle K on Redwood Drive, Rohnert Park, CA, 94928 on the morning of 3/29/2020. I would avoid this gas station like Covid-19.