Very good customer service. Needed information about a buying a new computer. Very efficiently…read moreanswered my questions.

Yolanda Q. In the pharmacy was so rude!! She didn't greet…read moreus, she didn't ask us what we needed, just stared at us when we walked up, so to begin the conversation we asked if we needed to scan our member ship first to which she said "Duh". DUH?? I cannot think of a scenario where i would ever tell a customer "duh" as a response. She was rude the entire time. I think a lot of employees at Costco work really hard to be nice and try to keep a positive experience for their customers because i think we can all agree that Costco can be overwhelming. So for Yolanda to have such a horrible attitude was upsetting and disappointing.

This gas station is conveniently located close to the freeway. The prices are on the higher side,…read moreespecially for diesel fuel. Actually the highest I've seen for diesel! Had no issues pumping here, they also have a small convenience store. Easy peasy transaction!

4 1/2 Stars I…read morerealized today that if I've put on over 700,000 miles combined on my two vehicles using only Chevron Supreme Gasoline, THAT alone deserves 5 stars. But, I can see raising my review just to 4 1/2 stars because Yelp is tying my review to a single business location. Even then, I am not awarding stars to any one Chevron gas station. I'm just rating this gas station because it is my home base and most frequently used supplier of Chevron Supreme. If I find a Chevron Station (or any noteworthy gas station) that deserves 5 stars based on their pump area, mini-mart, bathrooms, and overall business operation/presentation . . . then they will get a 5 star rating from me. Update 0004

6301 Commerce Blvd Rohnert Park, CA…read more Okay, I'm back and it's been 2-years since my last review! I was here on a Thursday night to get gas and snacks before driving home. Gas prices are about average for the SF Bay Area. This station has a great location, why? - next to Hwy 101 ramps - in a shopping center - no nearby competition I went inside the food mart, and it was pretty lightly stocked. Mainly snacks, drinks, and automotive items. Prices were a bit high, but it's hard to tell these days. The place was super clean and brightly lit. The cashier was super friendly and talkative. The checkout has a plastic sneeze shield (aka "Covid shield"). So if you're still worried about airborne viruses, this place is properly equipped. The station is well lit, and cameras are everywhere. I had a very nice experience here.

Gas is $5 Bucks a gallon, No ATM, No Restroom. ABSOLUTELY…read morethe poorest excuse of a gas station anywhere. Avoid this place..

Please excuse the profanity I will be repeating, but in order to relay my shock, I have to use…read moredirect quotes. Would like to start by saying that this Chevron Mini Mart has some excellent Managers and employees! John is definitely a standout! Have always received polite and efficient service when I go in 3 - 4 days a week to play Lotto. Today, walked in and the first thing Twan said to me "you playing 50 Fucking Lotto". Wasn't even a question. When I responded with, you know it's inappropriate to use profanity". He said, "is Frick'in better?" In total surprise, I stepped away and found another young man (who was stocking) and asked him to help me with my Lotto. He did put the slips through and had to have Twan take the cash. I then told the other youngman the reason why I asked him to help me and asked Twan to repeat what he said to me. Had to ask him three times and finally, he said, "Fuck". I told him, as least step up, be a man and admit to what you said." Around that time an Assistant Manager (?) came out and apologized. Horrible service, foul language, no recovery! Depends on where your standards lie . . . this should not be tolerated. Check the video . . . and hopefully you have the audio?

Haven't used oil stop in years. Mainly because of the constant up sales. Decided to use today…read more Service was very slow. Sat on the rack for 45 minutes before anyone even approached me, mostly because I got out of my vehicle and complained about the wait. Ended with sticker reminder being broke

The candy machine ate my money I'm so sad.........like I'm going to complain over…read more1.50........instead I'll just write a review cuz I'm lazy af and that is a pain in the ass. I want my gd candy.

it is a gas station/car wash place...they get the job done and the dude up front is COOL. Does not…read moretry to over sell you...they got the car clean...it's can take a while due to lame over sized trucks getting washed...which is funny to watch...why have a 4x4 truck thats always clean..but the place does a good job at a really fair price...

OK location near Graton Casino and Resort. They do offer diesel fuel so that is a plus. The price…read morefor diesel was on the higher side, at the time, $5.59/gallon. The Fuel Rewards program saved me about 62 cents total. Better than nothing. All the paper towel dispensers were empty. I didn't make it into the Mini Mart so I can't comment on the experience there. They do have a carwash with a subscription plan if you're a local.

Went to buy lotto tickets using my Wells Fargo ATM. card and it rejected my card. It never gave me…read morean option to press debit card. The lady whose primary language is Spanish said I needed to use a debit card. She said, YOU NEED to pay for these tickets. This lady has ZERO customer service skills. If English was her primary language she actually would understand that you don't talk to a customer this way. I asked her if she understood that ATM means it's a debit card, and she said yes. Then proceeded to say I was using a credit card I use the same ATM card to buy lotto tickets at Chevron and Shell locations in SF with no issue. I asked to speak with the manager and she said, He's going to tell you the same thing. The manager came. We tried again, and my card was rejected. He then said my card was a credit card (see photo) which it's not. Guess he doesn't even know the difference between a credit card vs debit card. I asked if he could ring it up on another register, and he just cancelled my tickets and said my card won't work here. He even said Shell and Chevron are different. At least he had the skills to apologize I couldn't buy tickets!! After, I went to Chevron and had ZERO problems with my ATM card to buy lotto tickets. I've dealt with this front counter person before and she is rude AF.

I was having some issues with the air pump outside filling up my tires, and the staff was very…read morehelpful and made sure I was okay.

After several attempts to purchase gas here with the 7-11 membership app, I have given up. The app…read morekeeps saying it is not supported at this location, and no inside was able to help me resolve the problem.

(1 star) Absolute scam car wash and the rudest, most…read moreincompetent management I've ever dealt with at any gas station. They should get zero stars! Paid for the top-tier wash (triple foam, graphene, tire shine, the whole thing) and got literally NOTHING but a basic rinse. No foam, no graphene, no extras at all. Went inside, first employee just shrugs like this is normal (because it obviously is). Then the manager (young Hispanic woman) comes out already locked and loaded with her autopilot BS she's clearly said 500 times before: "I have to check the cameras, write your number down and I'll call you." Hands me a pen that barely works and a scrap of receipt paper. Had to press down like I'm carving into stone just to write my number because even the damn pen was broken. Shocker--no call ever came. This is NOT rocket science. Her ONE job is to make sure her employees actually fill the soap tanks, stock the chemicals, keep the machines working, and run the place properly. Instead they're all trained to be cheap, cut every corner, save a few bucks on supplies while still charging full price for premium, and then hit you with the same fake "I'll call you" routine when you get scammed. Systemic laziness and stupidity that starts at the top with her. She deals with these exact complaints every single day yet does nothing to fix the root problem because that would require actual work. Tried the air machine after--completely dead. "That's not our machine, we don't control it." Real cute. California law says you HAVE to provide free working air to paying customers. It's on YOUR property. If your vendor isn't fixing it, get a new vendor. It's not that hard. I've been to dozens of other Shell car washes in California and never once had an issue. This specific location is intentionally ripping people off, refusing refunds, and hiding behind the fake "I'll check the cameras and call you" routine because they've been getting away with it forever. Stay far away. Go literally anywhere else. These people do not deserve your money that is clearly not being reinvested into the services they are required and expected to provide. I'm an attorney and I was visiting the area because I have family nearby and it's apparently known about town that this location is incompetent. (Already reported to Shell corporate and filing complaints with California Attorney General and Weights & Measures for the repeated fraud and broken air machine. Enough is enough.) All you have to do is the right thing. Spent $87 for gas and NO CAR WASH just a weak water rinse. This manager who just chit chats on the phone outside should take a trip to San Francisco and visit the Shell on 19th Ave and Lincoln to see what a REAL functional car wash is all about ! Provide the actual service that people paid for - Simple right?

Gas person not there but sleeping in car what a way to run a gas place ill never come here againread more

They steal your money. I stopped at this convenience store when I'm in the area but be very aware…read morethey do not give you your exact change back. This is the third time I've gotten home and checked after going to this convenience store and I will no longer be going due to them giving me shortage change. The person with pink hair seems to do it every time. I'm very disappointed, considering this store has been around for so long. I do always put my change into one pocket and check as soon as I get home. It may only be five or $.25, but I don't know how they would feel if they were shorted on their paychecks. I hope the change is worth it. You lost a customer and I will recommend to other people never to go here.!!!

I wish I could give five stars but, once again tonight, I'm reminded of the reason I never get gas…read morehere after 8:00 pm. This one male employee sees us pull up at 8:45 and procedes to lock the door, puts up a sign that says on break, and drops the security panel. Not the first time either. When you can get in after 8:00 pm I hope you don't need to pee because the bathroom is pretty much always broken / being cleaned from 8-closing.