Initially when this place opened, I was a huge fan of the car wash and the attention to detail. I…read moreloved the quality of the wash, the help on drying, and the ease of getting in and out on my way to Costco. The last two times though have been so bad, it's coming off my list of places to return because it's been so solidly disappointing. Both last time and the time before that, the car wash itself had multiple parts in the wash tunnel that weren't working or were working poorly and ended up leaving parts of the car completely unwashed or undried. I pointed it out to the drying person and they offered to let us go through again which somewhat improved things, but only really because the person at the entrance literally sprayed and brushed the car by hand before us going back through. I do like that the bays are clean to vacuum out the car and it's convenient to get to just off the freeway but if I'm paying for a car wash I expect the carwash to be working. If there are parts that don't work, they need to be fixed before customers are paying to get a wash. I don't think that's expecting too much. Definitely will be taking my business to Santa Rosa because even though it's not as convenient, at least I get what I pay for in a car wash that actually -washes the car-.

A friend bought a large batch of the basic cas washes. After his second time using when an…read moreemployee was very rude to him he gave me the washes. Well the first couple times it was adequate, not great. I went through yesterday Nov 9th 2024 and my truck was still dirty when it came out. Many parts of the car wash were not operating as I drove through. I guess the ace is OK if your vehicle is just dusty, but I park outside. Still got 8 washes...is it worth the bother of using thwm? I go to a shelf serve car wash to self serve. If someone is going to help me I'd rather they let me know instead of going to the other side of my vehicle where I can't see them to scare the crap out of me when I'm surprised by their presence.

Last month, I took my car to the Rohnert Park carwash. I…read morelike the Rohnert Park carwash because it's always clean, and I can get in wash my car and get out quickly. This day, I used my credit card and swiped it through the credit card reader. I kept a close eye on the machine and just did a really quick wash ,mostly wanting to wash the windows. When I was done, I hung up the equipment and took a look at the machine and was on my way. A few weeks later, I was checking my credit card statement online and seen I had been charged $25 at the carwash. I knew the reading was not $25 when I hung up the equipment and stopped washing my car. I looked online for a contract number for this car wash and texted a message to the owner. I didn't really expect to get a reply. To my surprise, within minutes, someone texted me back right away on a Saturday. I explained what I thought happened, and it turned out there is a button you have to push to stop the payment at the end of your using the carwash. The machine has an auto stop at $25 . The person explained and I felt stupid. However, they refunded the over amount of what I remembered using. I will continue to use this carwash. It is clean, and the owners care about their customers even on a Saturday. Thank you, Rohnert Park Carwash

I upgraded to the most expensive wash this time as previously I taken advantage of the promo they…read morehad going. Unfortunately, I was a little disappointed as there was still dust on the back of my car and on the windows. I think I'll just get the cheapest car wash if I come back again because I didn't notice a difference.

I always come here for an oil change, and I love how fast and efficient they are. The line can be…read morelong, but as anywhere else. Everyone is so nice and polite. They explain every step of the process, offer recommendations, but never push anything on you. Plus, you get to choose a complimentary water or soda, and l've always received a free car wash after my oil change. Don't forget to check their website for a promo code! Thank you, keep up the great work!

I have come to this car wash a plethora of times. The amount that you spend to get your car rinsed…read moreoff and quickly towel dried is exorbitant , however, I upgraded to the $37.99 to get the extra attention for my car this time. I have swirl marks on my vehicle that were not there before. And plenty of dirt still standing. I even tipped 6$ with all those guys out there drying the cars ... there should have been efforts made to do the job correctly Not pleased what so ever with the wash/Scratches/ and the level of cleaning. I'm going to attach the photos I took when I got home.

Love how it's interior and exterior car wash here! Plus, they offer complimentary Starbucks coffee…read moreand water! It's also in a plaza with Chik-Fil-A and a In N Out burger is right across the street from this car shop. $38 for platinum wash. Very reasonable!

I recommend my brother to go here for a car wash. He paid $53 and they only vacuumed and shampooed…read morehis carpets. They did not wipe down the interior at all or even tried. When he went back to tell them, the lady said they were very busy and his car was very dirty so they told him he needs to go somewhere to get a detail because they don't do detail there. They also did not give him back one of his mats, I'm guessing they were so busy they forgot one of his mats. The lady said to come back another day and ask for manager, she won't refund him his money but can try to get another car wash to see if they will clean interior again. He was very upset and will not be coming back here again and neither will I because how do they only do cars that are very clean vs something that's semi dirty. The fact they didn't even try to clean inside makes me very upset.

This is my favorite local drive-through car wash. It's also a gas station I usually buy gas and a…read morecar wash altogether quick and easy and close to all the other shops I go to. The workers are always friendly and do a great job. There's also a place to vacuum the interior car yourself and there's a dog washing station inside.

We went on a road trip and accumulated a lot of bug guts on the car. I got the cheapest car wash…read morefor $13. It included help with brushing off debris from the car and vacuuming. Thank you to the staff for your assistance.

CLEAN and SHINY This place is GREAT! The price is good,…read morethe staff is nice. I took our very dirty car to be cleaned inside and out. I had to check the license plate to be sure they gave me back the right car. It is now gorgeous. Thank you.

I'm so sad this place is no longer full service. I used to come here regularly to get my car…read morecleaned and go over to have lunch at Mi Pueblo while I waited. The prices were great and they always did a great job. I was excited when I saw they were renovating because I thought they were fixing up the waiting room. Turns out it just got turned into another drive through car wash location. It's not bad, but not at all the same thing. Super bummed. I guess I'll be looking for another full service car wash :(

Cool place to wash your car. Cheaper overall than other car washes. Just put your card in the…read moremachine and spray then wash or wax. You do need to be careful to turn off the machine, or you will be charged more. I did that the first time and had to contact the owners about getting a $5 refund. They were actually responsive and got back to me by e-mail and phone. They did not blow me off like other businesses.

This car was is horrible. Took my car there and had the AC going while I was went through the…read moreautomated wash and the Oder from the water was horrible. I quickly tried to turn off the ac which sucked because it was hot outside. But because of the smell water my car smelled. A few weeks later I drove past and could smell the wash as a different car was getting washed. For the price of the various services and the smell you're better off taking your business elsewhere.

Excellent service! As soon as I pulled up I was greeted by Gustavo and offered a water. Mario and…read moreJake took care of my oil change and I was in and out in no time. Definitely reccomend coming here

Jared helped me get my Elantra ready for a 5 month garage. Great service, professional and tight…read morework. A no trainer for excellent auto service.

Matt Berry is the absolute BEST Detailer you could ever find and I Highly recommend him…read more Yesterday he came to my home in San Rafael to Detail my 2000 Honda S2000 and he did an Outstanding job on it, so now my 26 year old car looks like it just came off the show room floor Matt spent well over 5 hours detailing it and he steam cleaned the engine, and also did an excellent job on the discoloration of the headlights which required using a fine sandpaper and buffing machine. Matt has all of the equipment in his very nice Van. We have used Matt in the past and we will certainly continue using him in the future for detailing all of our vehicles. Not only is Matt very Professional and Extremely Excellent at his work, but he is also one heck of a Nice Guy

I have a Backdraft Shelby Cobra that I accidentally scratched the paint while wiping down after…read moretaking it out for a ride. There was a small piece of something in the cloth I was using. OMG! when I noticed it I thought I would have to go to a body shop and have it repaired and painted. I called Matt and he came to my house and buffed the scratches away. Matt is very talented and has many years of experience. I highly recommend him!

The candy machine ate my money I'm so sad.........like I'm going to complain over…read more1.50........instead I'll just write a review cuz I'm lazy af and that is a pain in the ass. I want my gd candy.

it is a gas station/car wash place...they get the job done and the dude up front is COOL. Does not…read moretry to over sell you...they got the car clean...it's can take a while due to lame over sized trucks getting washed...which is funny to watch...why have a 4x4 truck thats always clean..but the place does a good job at a really fair price...