The staff were wonderful, especially the woman at the booth. I really needed the inside of my windshield cleaned, but couldn't wait for the inside and outside car wash to be available. They were able to help me by doing the outside only and just adding the inside windshield wash. They were fast and thorough and inexpensive. read more

Terrible result compared with how it was before you "upgraded" it. My car used to come out very clean and I was very happy with the result. The new installation does a poor job in comparison. read more

I'm so sad this place is no longer full service. I used to come here regularly to get my car cleaned and go over to have lunch at Mi Pueblo while I waited. The prices were great and they always did a great job. I was excited when I saw they were renovating because I thought they were fixing up the waiting room. Turns out it just got turned into another drive through car wash location. It's not bad, but not at all the same thing. Super bummed. I guess I'll be looking for another full service car wash :( read more

No frills car wash. They do most of it by hand. I thought it did a good job at cleaning my vehicle. They offer several services, I only had the exterior cleaned. Decent prices. read more

Splash Express Car Wash - Car Wash Near Me - Cotati, California

The car prep station great. Good total clean results, nice employees. It's my favorite place to get ¹00% good service. read more

Splash Express Car Wash - My pride .. - Car Wash Near Me - Cotati, California

Today I paid for a $30 Bronze carwash in Cotati California. The car was half ass cleaned inside and outside was at best mid ok lots of missed area's. I don't recommend there service and you have been warned. read more

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Shockingly bad experience after years of bringing our cars here. Paid for a full service wash plus extra for the car being especially dirty. When I got home and walked around the front, all the dead bug splatters were still there! When I brought it back, the woman who takes the payments said, "that won't come off". Seriously?!? You are a car wash place and you can't get bug splatter off? I put a little spit on my finger, rubbed it on the spot, and it came right off. I told her "well I can get this stuff off so if you're a car wash and you can't get the stuff off maybe you should just refund my $32.00". She then said I could run it through the exterior wash again and two of them worked on my hood and she kept shaking her head at me like she couldn't get the bug splatter off, but eventually with the little elbow grease they got most of it off. Not all of it, and I had to finish the job myself. The photos of are the remaining residues after the 2nd wash attempt. I was able to get everything clean myself with spit and my fingernail. Needless to say we will not be bringing our cars back here. read more

Splash Express Car Wash - After 2nd wash still bug residue - Car Wash Near Me - Cotati, California

I always come here with every Audi I have had. They always treat my car as if it's the only car and continue to put in that good work. I highly recommend this place. #HardWorkers #TheyGetTheJobDoneFast read more

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CLEAN and SHINY This place is GREAT! The price is good, the staff is nice. I took our very dirty car to be cleaned inside and out. I had to check the license plate to be sure they gave me back the right car. It is now gorgeous. Thank you. read more

Waited almost 2 hours for a regular car wash. After 1 hr & 30 minutes, I asked what was taking so long. Additionally they were cleaning vehicles that came after mine. Since I said something my car was half way done. I'm not going back here again! read more

Brought my car in for a car wash and it came out perfect. They even vacuumed the trunk. For the price this is the best car wash in town.

I went in today hoping to get a good clean and detail as I paid for the highest package . I'm by far disappointed in the quality of service I received today . I will attach some of the many pictures of the "cleaning " that was done . Also there was damage done to my car ! Unbelievable. Not to mentioned the 1 and a half hour wait ! I didn't mind the wait but I expected a job well done . STAY AWAY ! read more

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Sunday at 11 AM, one car ahead of me. I went for the gold wash. It took a little more than one hour and 14 minutes for me to get my car back. That's not for a detailed job. That's just their standard gold wash. Just under $50, for a service much less than a detail job, Time is money even on a Sunday. It's a better job than the other guys on golf course but for the time it takes, I'll spring for a detail job with a local professional. I think I have to go shopping for a better car wash. So far Matt and Jeff's in Novato is the best around. read more

I hope they pay their workers more than minimum wage here because the people do work hard and the prices they charge are expensive! $33 for a Gold Wash and for that price I expect the car to be spotless! I am OCD so I noticed various tiny bird poop spots still on the car after they were done detailing. Inside and out look clean but if you look closely, it can be cleaner! I drive a lot for my commute so my car gets pretty dirty fast especially bird poop and fly stains. Yuck. I spilled matcha latte in the back carpet last year and it won't come off after self clean. I asked to see if they can clean it for me and they told me it will be $25 to clean that small spot! OMG. I just thought since you're already cleaning the carpets might as well.. but not for that charge! But I get it when you get tired car after car so they do decent work but not the best work they can do! I arrived at 9am as was out by 925. It wasn't too busy just a handful of cars. There's an indoor lounge and outdoor benches. Would I come back? Sure, but not all the time for that price! read more

Splash Express Car Wash - Car wash - Car Wash Near Me - Cotati, California

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I live around the corner from Splash Carwash! I go there periodicall, but today I decided to have the works done on my ! It looks like it just came off the showroom of the dealership! Smells clean but not too sweet, the black interior looks so new! I might not be able to have my car cleaned up like this weekly or monthly but when I can I will get it cleaned there! Thank you Splash for doing such a great job! Dj Cali read more

11-21-23. Brought in my car for a gold wash. When I got my car back I had a broken top rear hatch light and a broken rear wiper arm. read more

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I highly recommend this car wash ! They always do a great job ! I haven't had any issues! I will definitely keep coming back:) read more

I had to come home and re-wash my car to get the soap residue off. I won't go back. Parking area was too small

They always go above and beyond our cars look amazing. All of the employees are hard-working and very kind.

Wonderful job for the price! They cleaned my car after a 5 gallon bucket of soil was spilled all over and I am beyond happy! Wasn't fast, as they seemed to be short-staffed (who isn't nowadays?), but I had my car in 90 minutes, as quoted (on Sunday night), so I'm thrilled! Thank you! Saved my sanity :) read more

They did a great work on a hot day during busy conditions. It took about half an hour to get my truck in and out. But it was a super busy day at every car wash I passed, and I tried this one for the first time. My truck is large and they spent probably 10 minutes on it by hand and with brushes prior to running it through the tunnel. Got the $35 Gold wash inside and out, they did a really good job overall for the price and time they spent cleaning it. read more

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Wish I could have left a good review, my car is fairly clean it's mostly accumulates dust which I thought would have been taken care of when I came here however I got my car & it looked exactly the same. I payed for the best plan they had and it came back the same I'm very disappointed $45 down the drain read more

When I first arrived there were only 3 cars in front of me. I asked for an estimate on time and was told it would take about 35 minutes to complete the "Gold package" I'd requested. After I paid the cashier I sat in the waiting area. After I had seen the 3 cars that were there before me come out I could only assume that mine would be next. Well it was far from next, there were 10 other cars that came through before mine. I wound up being there for over an hour which made me late to my appointment which is why I asked for a time estimate in the first place. To make matters worse, after getting home I started to notice a lot of areas that weren't cleaned well and even more that weren't cleaned/vacuumed at all. As you can see from the photos (of just a few places) they did a terrible job and definitely not worth $42. read more

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Used to go here quite often when i lived in cotati based off of convenience and i liked that they did both inside and outside, always good service, but it was too expensive so i opted for future xpress since its more affordable. read more

I've own a business on the same street as splash for 6 years and have been a customer and refer all my customers to them for years. Not after my experience. I got handed my keys and tail light and told to come back to talk about it that they were to busy. I came back after work. I pulled into splash (as manager showed me on camera) with no broken tail light and she then shows me the video of her worker power wash and the tail light shatter and she claims it wasn't their fault. They then proceeded to keep spraying water into the exposed light and put it thru the wash and she told me it was my fault because normally I walk back to my business but that day I was standing right out front waiting. I waited weeks to hear from her manager only for him to say he's been too busy to call. I just took to the dealership yesterday to get a quote for a repair and it's going to be one thousand dollars for the damage they created. I don't know that I've ever been so disappointed with how a business handled a situation. read more

Splash Express Car Wash - Car Wash Near Me - Cotati, California

I had come here several times over the past few years for a car wash and for full interior detailing. The previous times were decent, and the location is great because you can go next door and kill time at the mexican restaurant. I took my truck today to get detailed, on a Saturday when they have always been able to take me. I get there, and there were maybe 4 cars. They tell me that the full interior detailing on my truck will cost $300. The inside was not that dirty and its a 2021 truck. I couldn't believe the price, and they don't publicize the costs. The last time I came (7 months ago) it was $100 less. Aside from the cost, they told me they couldn't even take my truck today, and that they only do detailing on Fridays and that they have to take my truck FOR THE ENTIRE DAY. I used to like coming here and it was a great location, but I'll never come back again. With prices changing depending on their mood, unpredictable and unreliable service, and overall okay service is not worth $300. I'll be looking for somewhere else that won't charge me excessive prices. I'm sure if I tried to come back again, they would raise the price to $400. read more

Had not been here in a while Since the change in ownership it's definitely not the same Brought my daughters car to have it washed on a Sunday Morning Got the 40$ Gold wash So I go to side to wait there were only 4 cars at the time I wait and look and wait it was 35 minutes before my car was even started !! I see they look very short staffed and no one on the staff is moving fast to say the least Going to their personal cars checking their phones going on breaks I was like what is going on here ??? No one in charge that's for sure What a S--T show one hour is how long it took to get my car back The job they did was satisfactory however read more

Happy with the car washes that I get here. I buy a book of tickets so I can use them on any car and they don't expire. The staff works hard and gets the job done quickly. read more

Splash Express Car Wash - Vacuum, then drive through noodle style wash and hand dry. - Car Wash Near Me - Cotati, California

We got the least expensive car wash (exterior only) and they did a decent job, better than our usual spot in Petaluma.

Came here after being denied service at the car wash in Petaluma due to my car being too dirty to clean said the mud would clog their drain this wash took my car in and they made sure it was super clean they took their time which I appreciated. I've never been denied a car wash for my car being dirty I live on a farm so my car is always dirty but this car wash and the employees are friendly and know what they're doing. Thank you we will be back. read more

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I usually go to Rain Tree in Petaluma but decided to give this place a try. Big mistake. First, I pull I'm and there is no direction, just chaos. They said for forty dollars they basically clean everything but the floor mats which seemed weird. Then one guy told me it is an extra 7$ because I have an SUV. It's a RAV4. But that's fine. I go to pay and she charges me 42$ and tells me to make sure the only things left in the car are garbage. Um... I had some paperwork under the seat and some stuff neatly stacked to the side in the back which I told her. After over an hour I get my car back and it is filthy. The outside looked shiny but there was bird poop on the sides and the inside looked like they hadn't touched it, aside from the windows. My stuff in the back was thrown all over and the paperwork was thrown on the back seat. I am so disappointed. If I had an hour to wait again I d bring it back and demand they do a better job. Don't go here. I'll stick with rain tree. read more

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This is my second visit to this car wash and not as pleased as the first time. They spent a lot less time finishing the car. The front window inside still had a film on it from the rags they used, the back door inside frame still had spots of mud on it from the rains as was the lower rocker panels. I am writing this so that their management can be aware of occasional deficiencies and not have it as a norm. read more

Splash Express Car Wash - Car Wash Near Me - Cotati, California

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Love this place! They do a fabulous job and always are super friendly. Only car wash I use.

This was my third time coming here since it changed owners. Both times before I only did exterior but today I needed to have the whole car done cause I was going to be driving around some visitors and I wanted the seats nice and clean. I got there about 2 minutes before they opened so I was the only car there. They have a cool little loung that you can wait in that had comfy seats, a tv (which was off), snacks, and chargers for every gadget you can think of which I thought was a nice touch. They did a very good job on my car. The windows could have been better but overall I was happy. I'll come back. read more

Splash Express Car Wash - Car Wash Near Me - Cotati, California

Normally I am extremely appreciative of their unlimited wash option. However their location in Rohnert Park has stopped honoring the unlimited wash pass and now I have to drive 15-20 minutes north to Santa Rosa in order to use it. I'm probably going to end up cancelling my pass with them for this reason, and the spots/soap that stay on my car after the wash. I'm giving them two stars because the value of the unlimited wash pass is pretty good. I wish their full service cleaning was cheaper and the quality of the wash was higher. read more

Waited 1 hour+ for my car. They are under staffed. The staff is friendly but the wait times are extremely long, be ready to wait at least 1 hour. read more

Over priced wash. My car was still dirty after and my windshield looked neared so it was hard to see at night with the lights reflecting on it. They also tried to sneak two services in after I repeatedly said just a wash and as I handed over my card to pay the lady repeated two services I did not want and again I said NO JUST A WASH read more

Our car wasnt clean well. Its our first time going there and probably the last. Not worth the price youre paying

This wash was so aggressive it removed the clear coat and burned the paint on my suv. I contacted the company with pictures. I got a call from the general manager they say the machines they have couldn't have done that. After discussion about things make a mistake the general manager says the material on the brushes could not have done that and they were totally not responsible for the damage and wouldn't cover it!! Well after 5 years of business with splash this will be my last. the paint on my suv. I contacted the company with pictures. I got a call from the general manager they say the machines they have couldn't have done that. After discussion about things make a mistake the general manager says the material on the brushes could not have done that and they were totally not responsible for the damage and wouldn't cover it!! Well after 5 years of business with splash this will be my last. read more

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You really can't beat it for the price. Full service was very comprehensive, and stuff is friendly. Definitely recommend.