Very good customer service. Needed information about a buying a new computer. Very efficiently answered my questions.

Yolanda Q. In the pharmacy was so rude!! She didn't greet us, she didn't ask us what we needed, just stared at us when we walked up, so to begin the conversation we asked if we needed to scan our member ship first to which she said "Duh". DUH?? I cannot think of a scenario where i would ever tell a customer "duh" as a response. She was rude the entire time. I think a lot of employees at Costco work really hard to be nice and try to keep a positive experience for their customers because i think we can all agree that Costco can be overwhelming. So for Yolanda to have such a horrible attitude was upsetting and disappointing. read more

Recently, I've been going to Costco more because they have things I like on sale. I also love that Costco now has more Asian food options, and when they're on sale, the prices are so good. I saw har gow on sale today, and I'll definitely get them next time once I make some space in my freezer lol. Today I went to grab eggs and just browse around, and I saw this mocha crunch cake it looked amazing . Even though I wasn't celebrating anything, I still ended up getting it lol. Last time, they had a tiramisu cheesecake that was so good, but sadly it was only seasonal. I think I got it around Feb 2025, and I really hope it comes back. Overall, the Rohnert Park Costco is less busy, which is nice, because the one on Santa Rosa Ave is always too crowded, hard to find parking, and has longer cashier lines. read more

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7/7/2025: Oooof~The gas prices are radically escalating at Rohnert Park compared to previous photos taken! Regardless, the surrounding local, gas stations' gas prices are considerably higher than Costco's gas prices, i.e., I'm grateful gladly paying Costco's gas prices any day. read more

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Costco tire and battery department has a serious issue. It used to be they would sell you a battery and if it had a problem they would replace it. Now what they do is they make you wait 20 minutes until a quote manager" is available to put a little tester on. The battery, is likely to tell you the battery can't be replaced... But if it can be then you prorate the amount and get a new battery and are told that you probably can't bring that battery back. If you can get much better treatment at other locations of for battery sales. In our case we ended up getting good treatment but it was because Patrick the manager intervened. Okay, you shouldn't have to go get a manager to get good treatment at Costco. For every other part of Costco, we would give it five stars. read more

The CdA Costco is fantastic, offers a lot of organic options and wide array of fresh produce. The staff is always friendly and helpful Jamie Garcia in customer service and Tina McCoy in electronics. read more

This is strictly for their optical dept. although I have Kaiser insurance, I have ordered eye glasses on two occasions from optical at Costco & have been pleased both times. The prices are fair and a nice variety of frames are offered. On both visits Eric helped me. It is extremely efficient as well as helpful. read more

Costco - Going to be my new prescription sunglasses - Gas Stations Near Me - Rohnert Park, California

Costco Gas Station is our go to! Consistently good quality Gas, very competitive prices and with so many pumps being available, wait time is not much, even during busy traffic hours. read more

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I've thought this is regular margherita pizza. This is great taste Pinza!!! This I think Costco just put name pizza because many people doesn't know what pinza is. Pinza dough made of rice flour, soy flour, etc . So less gluten. Both types of dough are baked in a pizza oven, but pinsa is cooked at a lower temperature for longer. Given its airy texture, pinsa is a lighter and healthier option than other types of pizza. read more

Costco - Margherita Pinza - Gas Stations Near Me - Rohnert Park, California

Tire center review: I have had tires installed and repaired here multiple times. On Tuesday October 7th, I dropped my car off for a 445PM appointment. As always, I am told "We will give you a call when it's done." One would think this is the obvious thing to happen. The tire center closes at 830. I had not recieved a call by 8PM and began calling them - no answer 3 times. I figured "Maybe they just couldn't get to it today..." I called the next morning and asked for an update when they opened and their response was "yeah... all work is done the same day so we do not keep cars overnight. Your car has been ready." The right answer would have been "I'm sorry we didn't call you last night after we finished your car like we are supposed to do. But your car is ready to go now." I understand they are busy and that nobody wants to work as a tire tech... but that is inexcusable. read more

Large selection of whatever you might need; helpful employees, especially now during the holidays.

Come onnnnn, Costco rules, always the best deals. The staff is helpful and it's easy to find the products. Rarely moving items to confuse us. read more

Costco Novato is great for deals and selection, but it does get really crowded, especially on weekends. The staff is nice, though, and they keep things running pretty smoothly." read more

I went in a bought ny membership then I went tkbpick uo a box and it cut me BAD! How did they resolve this? They gave me a $25 gift card ans pase promise I wouldn't go to the hospital. Also,where is the waygu in the store ove looked everywhere? read more

Food court. Today 5/9/25. Attempted to phone in pizza order at 1030. No answer. Arrived at 1050 and was informed they would not be able to provide me with 5 pizzas at 1145. They already had an order for 1130 and 1145. She offered 1155. I said ok. She took my number and said she would phone when ready. I came up to counter at 1145 and they said they would be calling out pizza orders and to stand next to pizza area. At 1200 I inquired about my order. They had been ready and sitting on COUNTER!!!! I asked why MY number wasn't called out or my phone and she just replied it probably was. IF it wasn't that I needed to get the pizzas back for nurses week I would have gone to guest services for a full refund. read more

Don't Buy Jewelry from Costco Long story short I have bought multiple pieces of jewelry from Costco, primarily gold necklaces and bracelets. Between their archaic system and incompetent staff, I am now left with a broken necklace and them telling me that I've already returned it. I'm literally holding the necklace in my hand, how could I possibly have returned it? But apparently common sense is lost on them. Save yourself the trouble and shop elsewhere for jewelry. read more

I gotta admit, I love this Costco location. Special thanks to Cara, who called me to advise my wife left her wallet. You're a blessing, thank you. read more

The R.P. Costco Pharmacy is great. I go here to get my vaccinations. I make the appointment on-line. They are always on time. No waiting. They are experts at giving shots. read more

I've been to the Costco a handful of times and it seems like the neighborhood is constantly changing! Along the backside there is a new hotel and condo/apartment complex being built and that's where the gas station is. The layout is a little odd since the Costco seems to be in a L shape With the gas station at one point and the store almost on the corner with more parking on the shorter side of the L shape. Needless to say, I'm glad to see all the nice local vendors, especially the Sonoma wines that are offered at this particular Costco. I will be back again for gas as well as swinging by Amy's drive-through since they have delicious organic and vegan items! I swear Amy's drive-through is as good as in and out without the heavy feeling of meat. Lol. read more

Costco - Huge Gas station and new housing development - Gas Stations Near Me - Rohnert Park, California

Costco sold me spoiled fruit again--this time a cantaloupe and a pineapple. Just two days after buying them, I cut them open and found both were mushy, sour, and clearly overripe. This isn't the first time I've had this issue, and it's honestly frustrating. I shop at Costco expecting freshness and quality, but lately, it feels like a gamble. It's disappointing to waste money on produce that goes bad so quickly. I really hope they improve their handling and quality control for loyal customers. read more

Costco - Happens all the time with my fruit!! Buy anything else except fruit. Please do better costo! - Gas Stations Near Me - Rohnert Park, California

So apparently the powers that be have now closed the doors to regular shoppers...I'd go at 9 am on Saturday and was turned away 9/20, and told to bone back since the arena was open to executives only..would be nice to get a heads up so that I don't have to waste my time and sure as crap wasn't happy about being turned away after waiting in line for so long...rethinking my membership don't think Costco is worth the trouble read more

Had my tires worked on today. Michael was very helpful and courteous. Couldn't get better service. Thank you Michael.

Costco is always a solid choice for organic meats & pantry staples! We, also, love their pizza! $10 for a 16" pepperoni pie? Count us in! It's not fantastic & it's not gourmet--especially by California standards!!!--but my husband from New Jersey is more pleased with the Costco pizza than any other pizza we can find, locally. read more

I just moved back from las Cruces NM where we had Sam's! I found Costco to be a Dump unlike Sam's that was cleanand neat and not Highway robbery with their prices. I haven't gone to Walmart yet to Check their prices but that will be My next stop when I have some Cash!! read more

I do not recommend Rohnert Park Costco food court. They are way too busy. We called our order ahead of time and have been waiting hecka long past the expected pick up time with other people walking away with our same order that got here AFTER us and the dude is super snappy and rude but understandable because they are soooooo busy they all look miserable and can't possibly be paid enough to move this fast. But I probably should've ordered anywhere else for pizza and just paid more. At least it's clean in here so that's good. Can't wait for Santa Rosa to be open again. read more

Love the Rohnert Park Costco. This is a much better experience than the Santa Rosa Costco. It is further for me but worth it. Employees are all nice and parking lot is OK. The freeway entrance and exit is stressful. Too many people want to come to the Rohnert Park Costco! read more

I have always chosen R.P costco over SR. Mostly because it's always less packed. This facility is always clean, costumer service is always on point, and they always have what I need. Like everything else, prices have gone up, from a carton a eggs, milk, to vitamins and shaving cream. However, when you buy in bulk, you get your $$$ stretched just a little more. It's also convenient that I can grab a bite to eat at their food court and fill up my car on the way out. In my experience, I always try to go earlier in the week, preferably in the am when there's less people and the lines aren't as big to pay. read more

Costco - Costco food court - Gas Stations Near Me - Rohnert Park, California

Waited 35 mins for pizza. Was quoted 20 mins. They called my #, at 15 mins. Didn't hear it. When I asked about my order, they told me- to take a seat. And, they'll call it when it comes up. Even though it was sitting right there. Super disappointing, and they seemed confused about my order. read more

Costco - Pep pizza - Gas Stations Near Me - Rohnert Park, California

Costco Tires Arrived for my 4 pm appointment for set of new tires. Was told it would take 45 minutes. At 1.5 hours I asked what is going on with my car. Was just told it will be another 45 minutes. So 2.5 hours IF they even finish then. I'm pretty upset and disappointed and won't come here for tires again. read more

Can't beat Costco, whether you are there for the delicious pizza and hotdogs or the overbuying extravaganza. I personally love Costco and they are the absolute best when you have something that you are either not satisfied with or has broken. Their customer service is way above par and one of the best business models that I have ever seen. Move stuff around, make people search for something they just got last week, but is in a different spot and even as the cart grows all of the customers have a smile on their face. All Costco's are different and they all have many similarities. If you can't find something at the Costco you are at that doesn't mean that the Costco in the next city won't have it. Like I said, Costco is fantastic and without it I would never be able to get my 25 pound bag of sugar. Lol read more

Super bummed and disappointed, the fuel station is set to close at 8:30 and upon my arrive the station was closed at 8:25, what about that 5min for potential business. Sounds like false advertisement to me! read more

Costco - I get you close at 8:30 but cant hang the last 5 min - Gas Stations Near Me - Rohnert Park, California

This costco is always very clean organized and I feel that all the produce is very well kept. I love that they brought back the tastings because I can try things before I decide to buy something. Staff is always very friendly and helpful. This is our go to costco and they always have great deals. read more

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This is my favorite local Costco for all my Costco needs. I especially prefer this Costco for their Gasoline services. I like that you have a choice in lanes to pump, each lane has 3 pumps. Above the entrance of each lane is a screen that tells you which lane is available and which lane is not - I love this feature especially because sometimes it's difficult to see ahead. I recommend entering through the back entrance as it's easier to get into the gasoline station. read more

Costco in rohnert park, i have been shopping here for many years, always helpful staff and good prices/sales. I never have to wait too long at the self check out and the returning area they are always very friendly, professional, knowledgeable, and helpful. I like that i can always find parking relatively quickly and it isnt as big and crowded compared to other costcos read more

Costco changed out my tires monitoring system didn't work went and bought new sensors in Costco won't install them because they're not there. What happened to Costco used to be they'll take care of you not anything more Costco used to be great not anymore terrible people. Corporation not taking care of the little people anymore. read more

The food court employee are the rudest employees that I have ever seen at a Costco location. They literally trow the food at you. It is outrageous that you pay for a service and you get treated as trash. Costco managers, please take action on this. read more

The best COSTCO in Marin/Sonoma counties. Luckily, it's in our backyard. I like the employees as they're cordial to older folks like me. I appreciate it! read more

Rotisserie chicken had half dozen flies in the sealed bag and fly eggs already laid on the chicken. Cleaned it up and chopped up the whole thing for our dogs, but not likely to buy any more prepared or take out food from the Rohnert Park store. read more

Better of the two options and easier to navigate both interior and exterior. If I were to choose between here and Santa Rosa Ave I would choose here. Staff even seem less stressed by their workplace and workload in comparison. read more

Ordered 12 pizzas the day before paid for the day before and arrived and they were not ready. I would think if someone pre-orders and they give you a time for pick up that there's more thought put into it. Grrrr! read more