I have never experienced such horrible service at a gas station. The older man with a grayish beard working this morning was extremely rude and unprofessional.
I was in line for a car wash and noticed my receipt didn't print the full code. When I called to ask where the code was located, he said he could see it on his end. I politely asked if he could give it to me over the phone, and he very rudely said no. I then asked if he could please bring it out since there were four cars behind me, and again he chuckled and said no.
When I explained that I couldn't move because there were cars in front and behind me, he hung up on me. Once I was finally able to drive through, I walked inside to request a refund due to how poorly I was treated. When I calmly mentioned that his customer service was unacceptable, he laughed in my face.
I left feeling completely disrespected and shocked that someone representing a business would behave this way. Absolutely unacceptable customer service. read more