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    Chestnut Hill Pediatrics

    4.0 (1 review)

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    9 years ago

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    Five Journeys - The Relentless Pursuit of Health And Vitality -- Five Journeys' Mission

    Five Journeys

    3.4(31 reviews)
    2.5 mi

    Wrote the following review and update on 3/3/2026 and have yet to receive a reply to my update…read more This practice is all about the $$, not the patient: Very frustrating. I was a patient up until 1/5/2026. My provider wrote a prescription for a glucose monitor that same day and sent to CVS. CVS came back and said they needed a prior authorization. Five Journeys won't write the prior auth because I am no longer a patient even though the prescription was written when I was a patient. I told the office that the plan was for me to be a patient again in March but since they are holding my prior auth hostage I will not come back now. When I told that to the person I spoke with at the office she did not care and just said "OK". Do not recommend this practice. ****Update: my response to the office's reply: concerning your statement "When a patient is no longer under our care, there are strict legal and regulatory guidelines that limit what we are able to do on their behalf. Prior authorizations are considered an active part of ongoing medical management, and once a patient relationship has formally ended, most medical practices are not permitted to initiate or complete new authorizations" ...please point me to the documents that show the regulatory guidelines you say limit your ability. I await your response. Thank you.

    It was not made clear to me during the discovery call that the $129 a month was solely for…read moremembership. Basically, you get the the privilege of booking appointments. The 1 hr initial visit is not *included* with membership, nor are the 30 minute follow up visits. Your insurance will be billed for every appointment, and you will pay whatever copay you owe beyond that, in addition to the $129 month (or more!). If you look at the screenshot attached, it does seem like these appointments are included. On the concierge medicine page, it, again, makes it sound like certain visits are included with membership: "The cost of concierge medicine in Boston can vary, but at Five Journeys, we offer transparent pricing and flexible plans to suit your needs. A standard package at Five Journeys begins at $129 per month. This package includes a 1-hour initial visit, 30-minute follow-up appointments, a 25% discount on wellness services, and a free musculoskeletal health assessment." If you scroll further down the membership website page, you will see: "Most insurances are accepted for appointment fees, or members may self-pay. Please note that Medicaid and MassHealth are not accepted." It still doesn't specifically say that ALL appointments have your regular copay, on top of the monthly membership fee. It really needs to be stressed that the membership doesn't include the cost of any actual medical care. It is all fee-per-visit, just like any other practice. This was not stressed in my discovery call, or I would have said, "Oops. This isn't for me." I naively thought that they made up their money on supplements, add-on wellness services, testing, and all the months that you didn't see your functional medicine doctor. How often would you go in? 3 or 4 times a year? They are getting that $129 a month regardless of whether or not you're ever there. Labs are not discounted. You can get most of the lab draws cheaper through walkinlabs.co, particularly in combined form. (i.e. B12 and folate together, instead of separate test codes.) The 87 item food antibody test and the stool test are also available from walkinlab.com. If you are at the point where you haven't hit your deductible and have to pay out of pocket, there is no advantage to not going with walk-in lab and just bringing the results to your primary doc if there is anything concerning. I should also mention that the initial labs suggested to me as a new patient ran about $3000. Out of pocket, as I haven't hit my deductible yet. Again, you can find most of the labs cheaper. But it was still going to be about $2000. I didn't find the dietitian services all that helpful. I was looking for more menu planning and macros. It felt more like a therapy session and I already have a therapist. I liked my NP, during the one appointment we had. But I just can't see that the added cost is going to bring me enough benefit to justify continuing.

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    Five Journeys - Hyperbaric Chamber (HBOT) in action.

    Hyperbaric Chamber (HBOT) in action.

    Five Journeys - Meet Colby Fagan, CPNP-PC, our expert in Functional Pediatric Care and Maren Brown, RN at Five Journeys in Newton

    Meet Colby Fagan, CPNP-PC, our expert in Functional Pediatric Care and Maren Brown, RN at Five Journeys in Newton

    Five Journeys

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    Chestnut Hill Pediatrics - pediatricians - Updated May 2026

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