You walk in to a welcoming office, wait for a few minutes, and Julia greets you in the waiting…read moreroom. She is kind, and a master in her work. She provides me with a routine cleaning and gives me advice on how to take better care of my teeth. Then Dr. Duka comes in and takes wonderful care of me, too. You don't have to be afraid of the dentist here, they will make sure you have great dental health and they'll take good care of you. Thank you for helping me look forward to the dentist!

I have been a customer for many years. My technician, Stacy is outstanding - gentle and thorough…read more The Doctors Duka are exceptional. Great care and bedside manner. Wonderful practice!

Great experience! Looking forward to going back and I've never said this about any other dentist…read moreI've ever been to. Thank you to Veronica, Dr. Tayari and the rest of the team for making this such a wonderful place! Thanks!

Excellent attention to patients' individual patient dental conditions and questions. Also, the…read moreoffice and everyone in the practice treats you like family. This review is written by a biomedical researcher and patient of several years.

I'm so happy with Future of Dentistry in North Andover. They're very professional, thorough, and…read morevery kind. I'd highly recommend this business. You won't be disappointed!

The original dentist and some of the original staff have recently left and that means less…read moreprofessionalism, less client focus and pressure to do treatments that previous staff suggested were not necessary. Further, the previous doctor's injections NEVER hurt but this one did hurt a bit, the assistant had trouble vacuuming the water out of my mouth so throughout the procedure I coughed and swallowed most of it, the water also frequently splashed up into my eyes though I had glasses on and, the dentist and assistant spent a lot of the time talking to each other about their personal lives. While none of this is terrible, I was very disappointed as I loved how caring, skilled and professional this business had been less than a year ago.

Summary: I was referred to Dr. Shabani for a root canal by my general dentist, since I required IV…read moresedation. She decided the day of treatment, while I was under sedation, that the tooth did not need a RC and did a composite filling instead. She treated several other teeth for cavities (I only consented to ONE). It has since been determined by two dentist and an endodontist that the referring dentist had been correct about the need for a RC. Furthermore, the work she did on the tooth next to the problem one caused that to need a RC--this tooth had not been hurting me prior. I gave her several opportunities to fix the issue and while she did make a good faith effort, she failed to be able to correctly diagnosis the problem (or listen to other dentist that told her that the two teeth need RC's despite me having provided her with the full reports and signing a release for her to speak with them) Continue reading for the full timeline of events. Note that names of other dental offices have been redacted. January 18, 2023: I received the treatment plan from Dental Care of Burlington [DCB]. The total cost was $5,280. The treatment plan was for a root canal, crown, and ONE composite filling of tooth #30. January 19, 2023: I was asked to sign the treatment plans and necessary consents. Since we had not thoroughly reviewed a root canal's risks and benefits, I asked to speak with Dr. Shabani before signing the consent. Her assistant attempted to answer my questions, but I insisted on speaking to the dentist. Dentist responded to my questions about the root canal while I was being hooked up to monitors and getting an IV in my hand. I signed the consent for the root canal and the treatment plan for the root canal, crown and ONE composite filling only. I remember very little after the being administered the IV drugs. January 20, 2023: I returned to the office to have my bite adjusted it was at this time I leaned exactly what work had been performed. January 27, 2023: I woke up with an extreme toothache and called [DCB]. They could not get me in until the end of the following week. I found an emergency dentist who was able to get me in that afternoon. He took X-rays and informed me that #31 needed a RC (I did not tell him that was the orginal treatment plan)He also mentioned that filings that had completed were "very sloppy" and needed to be redone. He cited "overhang" and a good amount of decay left behind as his reasons for drawing this conclusion. End of February: I returned to my general dentist. He reconfirmed his belief that #31 needed a RC and also noted that my bite was off. March 2, 2023: I returned to [DCB] for a bite adjustment and pain, primarily in tooth #30 and #31. Dr. Shabni acknowledged in person and in her notes, that #30 needed to be re-done. She claimed that #31 was fine but thought I was irritating it with my tongue. March 16, 2023: I returned to [DCB] with increasing pain levels was was once again told it was because I was playing with the area. Dr. Shabni suggested I get them polished down under sedation. April 6, 2023: Dr. Shabani placed a sedative filling on tooth #31 to help "calm it down." This provided SOME relief, but it continued to hurt. I went to see a third dentist for another opinion. He, like the two dentists before him, stated that #31 needed a root canal and that #30 also needed one because the filling was pressing up against the nerve. April 11, 2023, I spoke with Dr. Shabani about what [3rd dentist] said, and urged her to listen to the three other doctors and do a RC. She said you would get back to me on scheduling, because we had to coordinate with [Anesthesiologist] . She also suggested putting a medicated filling on tooth #30 to help calm it down, which I initially agreed to. On April 12, 2023, I informed Dr. Shabni I no longer wanted to do the sedative filling and wanted just to treat the tooth when we could get time on [Anesthesiologist] schedule. She claimed we needed to do the sedative filling to isolate which tooth was causing me the problem (I was later informed that messing with a tooth that needs a RC is a bad idea). After some dispute about how much of the RC bill I would be responsible for, she expressed her annoyance that I "keep going to other dentist" and "don't trust her". I expressed that my weariness is because she did a lot of work without consent and I've been in pain since January. She told me to go to another dentist and she'd refund me the entire amount of my procedure "because it's just not worth it at this point". As of now, I have not received the refund or communication about when I can expect to receive it. I also have not received my entire chart despite having asked for it repeatedly (even before April 12). DCB is also not giving me the necessary paperwork needed to work with the [Anesthesiologist] to find another dentist. For all of these reasons, I cannot recommend Dental Care of Burlington.

I've been with DCB for a few years. I've had no issues with any of their treatments and the staff…read morehas always been friendly and helpful. Recommended.

I have a lot of dental issues, I've always had them all my life. I've dealt with many dentists,…read moreendodontists, and oral surgeons. I have had dental extractions performed by three highly renowned oral surgeons in three different cities: DC, San Francisco, and now Boston, and this is the first time of all those procedures that I was not in significant pain beyond two days afterward. Dr. Lucca is extraordinary. Not only does he have impeccable bedside manner but his kindness, grace, and compassion, especially during what was an emergency procedure for me were extraordinary. His surgical expertise is on another high level caliber entirely. I stopped taking pain medication on day two, and by day three I was in minimal pain. Given my past experiences, I was honestly so shocked that I scheduled a follow-up office visit just to make sure nothing had gone wrong because I *wasn't* in pain anymore. How oxymoronic is that? Dr. Lucca's precision that I could observe during my surgery (this was a local anesthesia surgery), his reassuring explanations, him answering my innumerable questions, and his calm demeanor completely changed what I expected from oral surgery. He truly made me feel at ease, reassured, and relaxed. For the first time ever, in that I can remember, I walked away from a dental extraction surgery experience feeling genuinely cared for instead of traumatized. That says everything. I cannot say enough wonderful things about the front office staff as well -- Raquel, Courtney, Bossie, and Hailee were all incredibly professional, caring, calming, and kind. I came into this office in intense pain with anxiety levels soaring higher than a kite, and every single person made me feel genuinely seen, heard, validated my feelings and pain, and made me feel cared for. That matters more than people realize, especially when you are facing oral surgery and already terrified. I am also seriously impressed by the office's technology and communication systems. You can text the office instead of calling, and they respond incredibly quickly, often within 15-30 minutes. As someone who dreads phone calls, that alone was amazing. I am never calling them again, it's only going to be all texts. Like how easy and amazing is that!!! I think all doctors' offices should employ this technology. It should become the standard in how we communicate with doctors instead of phone calls. Dr. Lucca's Oral Surgical practice truly has it all: an extraordinarily skilled surgeon (Dr. Lucca) paired with an exceptional support team. The follow-up care, attention to detail, compassion, professionalism, and surgical skill are simply unmatched. If you have dental anxiety, need an oral surgeon, or want meticulous, compassionate care from beginning to end, I cannot recommend Dr. Lucca and this practice highly enough. I genuinely do not have enough words to express how grateful and impressed I am. Thank you so much, Dr. Lucca (and Racquel, Hailee, Bossie, and Courtney!).

I just want to share my negative experience with this office and warn other possible clients. They…read moretold me that I have to pay upfront and that they bill my insurance afterwards and then I get reimbursed by the insurance. The consultation was billed to my dental insurance and I received a reimbursement (without the co-payment amount). Next I had to get a procedure. I was told the same thing. First I pay upfront, then they bill my health insurance, which will reimburse me. Yes, they may have said they are out of network but they did not tell me to call my insurance first to approve the procedure. When time past by and I did not get the reimbursement I checked with my health insurance and the claim was denied because it was not pre-aproved. Shouldn't they have told me I should call my insurance ahead of the procedure? Don't they deal with insurance providers all the time and should know of the steps? Or were they concerned the claim was going to be rejected and they did not want my business to go somewhere else where it was covered? Hum.... They make you sign a lot of legal papers that they say explains everything. By the way, after the procedure the doctor did not fix my problem and told me I could go see another doctor.

the care at this office is amazing.. Kim is the sweetest caring and compassionate always there to…read moreanswer any questions .. Dr Rubin is is amazing I couldn't be more pleased with this practice.. if you are in need of. good dentist he's the BEST around! His work is to perfection!

Love this group. Hiba is wonderful as are all of the staff. The office and clean and all of the…read morestaff are professional and friendly.

Fantastic place, Everyone is Superfriendly and very knowledgeable about both dental care and the…read moreinsurance to pay for it. some notes: - When I called to make an appointment they had a spot for me the very next day. Like others I picked the place for its location and its acceptance of many dental insurances. The first time i showed up we found out my insurance didn't start til the next day, which they were happy to reschedule at a moments notice. - The environment is very comfortable and state of the art. The xrays are all digital and not the ones that you have to bite down on that I despise. They even gave me topical anesthetic for the ultrasonic cleaning which i had never been given an option for before. - They understand the costs of dental work and give pragmatic advice as to what needs to be done and when. This place is absolutely wonderful and is definitely going to be my place of choice for my time in the greater boston area.

Be careful here you get bad treatment. The doctor doesn't…read morecare about all patients. I went in for a consultation. I was the first patient one in the office. He took my scans for two seconds then someone walked in. He had me waiting in scan room all set up for 30 minutes. Then he let me out and had me wait in the chair for 20 minutes. Then talked about Invisalign for two seconds. And then demanded money. He didn't even check the insurance stuff.This office shouldn't exist.The doctor treated the people who walked in after me better. This is not just an orthodontist it's also a dentist office. It's under different names. Don't trust this office for your safety.

Amazing dental practice. Husband wife team Laura and Charles... found through friends and was…read moreconsiderably impressed by their concern for patients nice small office with efficient staff and friendly atmosphere.

definitely would not recommend for children. they do not consider the patient's full history or…read moreperspective.