My family have been going to this place many years for our dental services. Overall our experience…read morewas good, the place is very clean, staff are friendly and what we appreciated the most is the convenience service if offers from adult to pediatrics dental practices. They even extended the operation hour to later evening to accomodate people who work during the day . But I have noticed the billing and charging of our insurance seems always been a hiccup. Many years we have been receiving medical billing statement mailed to us with amount we don't think is correct, after making phone calls to their billing office, we were told it's just an estimate cost not final charge, so I was always confused why they have to send the statement to us at the first place, not only it's time consuming but also caused confusion to patients. Recently I have to order night guard , I checked with the dentist and was told it will be cover up to 75 % percent by insurance. Upon receiving the product, I went to make the payment at front end receptionist without thorough checking I was asked to pay a lot higher than what I was told. I asked the receptionist to double check, within few seconds she confirmed I was right and charge me less, I was shocked and confused about the process of charging patients there, shouldn't more cautious be exercised like my case? what if I forget or didn't remind her to double checked then I will end up overpaying. So thinking I should get this message across and hopefully see the improvement in this area from now on! Thanks for taking time to read this long review!

I recently had a crown done by Dr. Zhang! I didn't even say I usually have dental anxiety, but Dr…read more Zhang and his assistant did great at explaining before doing anything and making sure I was comfortable. I have had a few other crowns elsewhere, but this was by far the most comfortable and calm I have been. The office itself was also very nice. It is newly renovated and added to my sense of calm during the appointment. 5 stars!

In February, I made a consultation for my son and was quoted a price for dental work to be done…read more After I agreed to the price, I made the appointment and he went back to have the work done. Once the work was completed the price was $272.00 more than what was quoted. I spoke with the billing department and explained what was quoted and what I agreed to pay. After several phone calls back and forth and checking with the Dr. they agreed to the price that was quoted. I was also told that they didn't accept my dental insurance because it was out of network and the work wasn't covered, therefore, I paid the (quoted) balance due in full. Today, I received a bill from them which showed that they billed my dental insurance the $272.00 and the insurance paid $177.60 with a balance due of $94.40. After speaking with the billing department again, they said that my son was over 18 years old and that he approved the work that was done. I explained that I was the one paying for it and I went with him to the consultation and approved the work, not him. They kept telling me that it was a 2 step process and that's why they charged me the extra money. I had to remind them again that I received a quoted price from the Dr. and if it was going to be more money than what was quoted, they should have included it in the initial quote. Today after going through this ordeal again, they said they would credit my account the $94.40 but still received $177.60 from my insurance which was more than what was agreed upon. Make sure when receiving a quote it's for all the work that needs to be done not just the first step.

Been using chestnut dental for almost 20 years since I was a little kid. Have had to go back…read moreseveral times this year to deal with some dental work. Dr. Blattman is great, as is the rest of the office staff. Very patient, always answers my questions and puts my mind at ease, considering the dentist can be a chore for a lot of people this kind of approach is what I look for in someone taking care of my teeth.

I had a root canal procedure with Dr. Corliss-- two visits-- one in the Wellesley office and one in…read morethe Lexington office. Dr. Corliss was excellent. He explained everything to me and was very patient and caring answering my questions. He made the procedure as painless as possible, which I appreciated very much. The office staff in both locations were kind and friendly, and any time I called someone answered the phone. Most importantly, all the pain is gone from my tooth! I am grateful I was in such good hands.

Our family is incredibly grateful for the team at Limited Endodontics. Our 17-year-old daughter…read moresuffered a traumatic sports injury that resulted in her teeth being knocked out, and the compassion, urgency, and skill shown by everyone here made an awful situation so much easier to navigate. They performed her root canals with exceptional care and took the time to explain every step, reassure her, and make her feel safe during an extremely stressful and emotional experience. Their kindness and professionalism were top notchs, and we can't thank them enough for guiding us through such a difficult moment. Highly Recommend!

corporate crooks and horrible service. charged me twice for cancelled appt. called 26 hours notice…read moreand still charged me 100.00 for 2 missed appts. they said its 48 hour notice. that is bull. it is 24 hour notice. then they said they will credit me 50.00 but still have to pay the other half. crooks dont go there. they also make appts without your permission. watch out.

As a senior citizen who has moved frequently, I've faced the challenge of finding a new dentist…read moreeach time I relocated. Unfortunately, I've recently encountered difficulties in finding a reputable and trustworthy dentist. Over the years, I've encountered numerous dentists who seem to recommend unnecessary and costly procedures solely for financial gain. My most recent experience with Chestnut Hill Dental at 631-A VFW Parkway in Chestnut Hill was particularly disheartening. I chose this dental practice because they were within my insurance network. I had recently undergone a root canal performed by an endodontist on one of my molars, and I needed to replace the temporary filling (which had been placed by the endodontist) with a permanent one. Both the endodontist and my former dentist had recommended a specific filling with the dental code D2391. I reached out to my dental insurance company, and they informed me that the contracted fee with dentists in their network for this procedure was $160, and my out-of-pocket cost would be 25%, amounting to $40. I scheduled an appointment with Dr. Prasadini Shetty at Chestnut Hill Dental for the D2391 filling on my molar. However, upon arriving for my appointment, I was informed that they intended to perform a core build-up, which they quoted at $278 as my cost, with the remainder covered by insurance. I reiterated my request for the D2391 filling. A core build-up is typically recommended when the tooth's structure is weak and a crown needs to be done on the tooth. In my case, I already had a crown on that tooth. The endodontist had skillfully performed a root canal by drilling a small hole through the crown. After some persistence, they finally agreed to proceed with just the filling. At this juncture, I became increasingly uncomfortable with their insistence on an unnecessary and costly procedure. For the filling, they requested an upfront copayment of $49, even though my insurance company had assured me that my payment should only be $40 (25% of the contracted fee of $160), and I had already met my deductible for the year. Their explanation for the $49 figure was perplexing. I insisted on paying the $40 as advised by my insurance company, indicating my willingness to cover the additional $9 if my insurance determined it to be necessary after billing. However, they continued to press for the $49 upfront payment before proceeding with the procedure. It became evident that their primary focus was financial gain rather than the well-being of their patients. Fortunately, I recognized their true priorities before committing to any further treatment. Furthermore, I was dissatisfied with the condition of their facility, which was located in a damp, enclosed basement with noticeable rust spots on the ceiling.

The entire family recently switched dentists and I cannot say enough great things about Dr Russ and…read morethe entire practice. Each person in the office is professional, capable, flexible and kind. Dr Russ is an amazing dentist and the work we have had done so far has been outstanding.

I've been coming here for about a decade now give or take. I had bounced around a few dentists for…read morea few years until I was happy. I couldn't be happier & I'll be here until she retires. Highly recommend to everyone. I'm a knuckle head & break my teeth more regularly than a normal person due to sports & lifestyle & she's always done an amazing job fixing me right up. I don't know why I was compelled to write this review after all this time, but here I am.

Dr. Shale and his staff are excellent! If you are looking for a clean, comfortable dental practice…read morethat is not pushy/shisty, this is your place!

Alex did my X-rays, Dr. Persky did my checkup, and Kerry did my cleaning. Everyone was friendly and…read moreprofessional. The staff at the front desk was courteous and helpful. On top of the enjoyable visit, my teeth feel great and I'm feeling good about my smile!

I came to Dr Peterson with a painful toothache. Since there was no infection, initially I didn't…read morewant a root canal. He respected my decision and prescribed a strong NSAID. I got a great vibe from him right away - caring, calming, compassionate, honest. Over the next few days my pain got substantially worse. After a sleepless night, I found myself contacting Dr Peterson's office in the wee hours of a Sunday morning, practically panicking, asking when they could take me in. To my surprise, Dr Peterson himself responded very quickly, saying they would be able to help me that afternoon! Before and throughout the operation, Dr Peterson made me feel at ease with his gentle and kind manner and rock solid confidence in his craft. He saw that I was nervous and reassured me until I was able to relax. Needless to say, he did an immaculate job on my root canal with ZERO PAIN. I am immensely grateful for his prompt help and would not hesitate to recommend him to anybody needing a root canal!

The root canal work was good even thou I had sensitivity to what the doctor described as ligaments…read moreissues. The sensitivity never went away ,not sure why. It has been five years since procedure.

I visited for my 6 month dental cleaning after moving to the area. This was my first time seeing…read morethis new dentist, and it was horrific. To begin, they moved my appointment multiple times until finally, I could come in on 2/15/25. When I arrived, they did the usual cleaning and exam. The doctor who had looked at my teeth told me several things that didn't feel right: - I need to remove my baby tooth eventually - I have 4 cavities that need fillings - I need a crown on my back tooth. What is interesting is that, I have been going to the dentist my whole life. I have never been told I need a crown (that the calcium was not built right as a baby and therefore needed a crown) or that my baby tooth would need to be removed. I have known I have a baby tooth for my whole adult life. It's genetic, and I have never had a dentist tell me that it will need to be removed eventually. In addition to showing me all of my "cavities" on a little tv screen with a camera, I was also encouraged to buy $22 fluoride toothpaste, and that I need Invisalign. I immediately switched back to my previous dentist.

Update: I have found a WONDERFUL new dental practice since this terrible experience. Unlike this…read morepractice, they deal directly with the task at hand - teeth. They did not use any scare tactics, and try to sell me Botox before getting my teeth cleaned, and spend an a ridiculous amount of out of pocket money. We should all be able to feel comfortable, not gaslighted, and steam rolled when getting medical work done. And I'm glad to have found that outside of this place.

The best dental office in town! People are very pleasant and are always willing to give the best…read moreadvice for my dental issues. Paulina is fantastic and I can't wait to go to get my teeth clean!! Dr. Granovski is great and has done wonders in my teeth preventing future problems!! Highly recommend them

I've been going to this team well over 20 years now, ever since I moved back to Boston. I've had…read morecleanings, cavities filled, crowns replaced, Invisalign, a partial denture made and most recently veneers and I couldn't be happier with the work they've done. They have a spot less, modern office and a very friendly staff. I highly recommend them.

Dr. Hesby and his team are the best! They deliver amazing results and make the process much more…read moreenjoyable than it would be otherwise. I'm a 32 year old professional who got treated with Invisalign and not only do I love the outcome but I actually loved going in for my appointments; the staff actually become your friends through the process. I'm so glad my dentist recommended them!!