1. Cherry On Top Ice Cream Shoppe

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Algonquin, IL

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Cherry On Top Ice Cream Shoppe

3.9 (14 reviews)

Cherry On Top Ice Cream Shoppe Photos

CHERRY ON TOP ICE CREAM SHOPPE ATMOSPHERE

What's the vibe?
Dogs allowed
Good for kids
Outdoor seating

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Recommended Reviews - Cherry On Top Ice Cream Shoppe

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1 year ago

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1 year ago

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M B.

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2 years ago

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M B.

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1 year ago

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M B.

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1 year ago

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3 years ago

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M B.

Thank you! We appreciate you and your support for our small business

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3 years ago

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2 years ago

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M B.

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3 years ago

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M B.

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3 years ago

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M B.

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2 years ago

This place has amazing ice cream, brownie cascade is the best! The service is incredible

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M B.

Thank you!

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2 years ago

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M B.

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3 years ago

Love the different flavors and tasted great! Went with a group and everyone enjoyed it!

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M B.

Thank you! We appreciate you supporting our small business

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3 years ago

ambiance on point. i the icecream! the service is very helpful. i go here every week and it never disappoints.

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M B.

Thank you So much! We appreciate it!

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Ask the Community - Cherry On Top Ice Cream Shoppe

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I had a disappointing experience. Instead of receiving the large hot chai I ordered, I received…read morecoffee. I don't drink coffee, so it was literally $7 down the drain. I didn't notice right away because I waited until I got to work to drink it which is 20 minutes away. Therefore, going back to have it remade was not an option. Also, I placed this as an "order ahead" option. When I got there, I was in the same line as I would be if I ordered it when I arrived. Ordering ahead doesn't make any sense if there isn't a separate line or place to pick up the order. I was in a car line of 10-15 cars and placing the order before I arrived didn't change that. I waited just as long as if I ordered in person. Either a park and pickup or a separate line for those that order ahead is needed to make this work. It's a flaw in the system. I emailed 7Brew immediately explaining what happened. They told me that I should try it right away next time and have it remade if it is wrong. That was the only solution they gave me. I asked for a refund, even a credit on the account on the app would have appeased me. Instead, they put the blame on me for not trying a hot drink the second I was handed it. Really disappointed in the corporate customer service. There are way too many other options than to give my business to a company that doesn't do the right thing.

Family of four has stopped here several times. We always get something different and we try each…read moreother's drinks. Every single drink we have purchase has been great. I cannot finish a coffee in one day so I toss it in the fridge and drink it the next day; it's always just as good as day one. Service is always amazing. Go there expecting to sit for a few minutes but believe me, it is well worth the wait. Actually, if you go around 2:30 on a weekday, the wait isn't long at all. Looking forward to trying more drinks!

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Unbelievably Hostile and Combative Service…read more My friend and I visited Eastside Café around 10:00 AM on a Saturday, and it was hands down the most memorable meetup we've ever had--for all the wrong reasons. Unless you want to be insulted, barked at, and made to wait over an hour for basic food, avoid this place at all costs. The Timeline of Events: * Line Wait: 20 minutes just to place our separate orders at the counter (3 couples were ahead of us). * The Orders: Two paninis (which menus state come with chips) and one small latte. * The Initial Wait: After 25 minutes of waiting (45 minutes total in the shop), we had zero food and no coffee. We politely checked in with the pleasant dark-haired employee, who admitted our order had been forgotten. * The Final Food Wait: It took another 10 minutes to get the coffee and one panini. It took an additional 25 minutes--and another follow-up--just to get the second panini. Total food wait time: over an hour. The Atrocious Service: The blonde employee with glasses and a bun was shockingly hostile. While we waited, she loudly called a table of four girls a "bunch of alcoholics" simply for ordering two mimosa flights. She then barked at them to "come pick up their dam drinks" because she wasn't "paid enough to walk them over." When they rose to leave, she yelled at them that she was "NOT cleaning up after them" and demanded they wipe down their own table. They left with their tail between their legs, like they did something wrong. When we naturally grew concerned about our second missing panini and asked about it, she said she's busy. We said we understand and only want to know how much longer. Then she snapped at us in front of the whole restaurant: "Clearly you DON'T understand or you wouldn't keep asking me about your dam panini." Mind you, we had only asked once. The Aftermath: We ended up asking for the food to-go just to escape the abuse. They completely forgot our chips, and we had to ask for a menu just to prove they were included, resulting in a 5-minute wait for what turned out to be chip crumbs. We ended up chatting and laughing out of exasperation with the mimosa group outside, who were actively warning prospective customers away. They went back in and took a picture of this person for receipts. The most shocking part? When I got home and looked at Yelp, the person responding to reviews as the business owner looks very similar to the blonde worker who abused us. If the owner is the one back-talking paying customers and treating everyone like an interruption to her phone time, this business is in serious trouble. I'm not posting the picture of the blond girl in question out of privacy. It's a running joke now between my friend and I that wherever we meet up again in the future, it won't be as bad at the Eastside cafe. Completely rude, combative, and unacceptable. Never again. And the food was just mediocre.

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Cherry On Top Ice Cream Shoppe - icecream - Updated October 2026

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