I was torn between giving Amore a two or three star review, because our floors are done and mostly…read morelook good. I decided to go with a two star review, however, because of the incredible stress this experience caused my husband and I. I literally had to get a prescription for insomnia pills mid-way through this job because I was so stressed that I could not sleep. Jim and his crew came highly recommended by our furniture maker, which is why we decided to hire them. But from the first day on the job, things began going very wrong. Here are some highlights: This was a job that we were told would take 4.5 days. Instead, it took SEVEN WEEKS. Jim did not order the proper amount of wood, so we had to stop the job midway through to wait on more wood to arrive while we meanwhile had a big concrete hole in our kitchen. He also neglected to order base molding ahead of time, which caused further delays. When the base molding finally arrived, it was too thick for our space - it hangs over the door frames and looks awful. We wound up just accepting it because we were so worn down that we just wanted everything to be over. On the first day of the job, a manager on Jim's crew wrongly told us we had bed begs, costing us a day of lost work while we freaked out, plus $300 for a bed-bug sniffing dog. We did not have bed bugs. This was a truly awful experience. Jim was not present to oversee the work, and the Brazilian crew who did the demo and floor install were very sloppy. They damaged and scratched our walls, the repair for which Jim originally wanted to charge us nearly $800 for (we argued this out and he wound up covering it). The crew installed faulty boards, which had to be ripped out and replaced; installed boards that were not fully glued down and squeaked and moved when they were stepped on, which had to be replaced; and, in over a dozen places, actually damaged brand new boards that they had just installed by dragging and dropping our furniture - which again, had to all be replaced. On one morning, one of Jim's main workers showed up, dumped some boards in our living room that were supposed to be installed that day, told us he was going to go park his car, and then disappeared. It turned out he had decided he just didn't want to do the job anymore. The workers threw away a piece of our kitchen cabinet and they broke a pot and threw away the pieces, seemingly to hide the evidence. We insisted on being compensated for the pot and Jim had a piece of wood made to replace the missing cabinet part, but this just showed a general, worrying lack of care and responsibility on the crew's part. In another instance, a worker opened our patio door in the middle of a tropical storm after we told him to keep the door shut. The door flew open, slammed against the wall and broke. When we called Jim to tell him about this, he exploded and started yelling at us, sayin that it wasn't his fault the door broke - "It's the wind's fault" - and that he wouldn't cover the repair. We wound up splitting the $1600 cost to fix the door, meaning we wound up footing an $800 bill because of his worker's sloppiness. Jim did not tell us that we would have to hire someone separated to caulk and paint the base molding, which came as an unpleasant surprise. When our general contractor arrived to do the caulking and painting, he discovered that Jim's guy hadn't even installed the base molding correctly. We had to run out and buy a nail gun so he could fix it. Jim agreed before the job that his crew would help us disassemble two pieces of furniture that were secured to the wall (a bed and cabinet). The crew then whined and complained about it, saying this is not their job (then why did they take the job??). In the end, they wouldn't even put the cabinet back on the wall - we had to get our general contractor do it, who easily reinstalled in. These issues would have been a lot more tolerable had Jim's attitude been better. He repeatedly told us we were too involved and we were expecting too much. Any time we expressed dissatisfaction about something, Jim would literally yell at us and say we're unreasonable. Keep in mind, this is for a $40,000 job - in our home. It got to the point that my husband was having 45-minute yelling calls with Jim on a nearly daily basis, taking away from his and my ability to do our jobs and just live our lives. One morning, he called my husband at 7:30 am to yell about caulking. I heard my husband scream from the other room, "Do you know I have a job that isn't yelling at Jim!?" In 10 years of marriage, I literally had never heard my husband yell like that. It was extremely upsetting. In my husband's last 45-minute call with Jim, he literally asked why we never thanked him for the job. That about sums it up. The good points are that Jim did finish the job - he did not disappear on us. He also did fix many of the damaged and problematic boards. But overall, the experience was just a nightmare.

I really don't know where to start but I want to make sure people are aware of this before they…read moreconsult with this flooring "AMORE CONTRACT FLOORING" specially Jim! I am sitting here in utter distress with squeaky and popping floors. The only good thing about it is from afar and surface the looks good , it's natural oak engineered floors. Let me list out everything that was wrong . 1. The main guy Jim Berardi has anger issues and pretty much tormented me through the process. I should mention he apologized after I broke down and called him out but it doesn't stop him from saying " you know nothing about floors" and " what do you want me to do, I sent my guy to nail it down ". He was fine and courteous to talk to before the work started and he had half deposit which I generously gave when covid started as I like to work on trust. He is the meanest and rudest person I have worked with. 2. There was no manager on site , Jim hasn't been on site physically since he got the contract. A site manager Steve was suppose to be onsite but never made it( I don't know why ). Jim said Bruno, his flooring guy was the site manager but since the floor has issues , I have asked him numerous times to let me talk to Bruno and the answer is " he is a laborer and I deal with client " . I don't get it whether he is a laborer or a site Manager ? And who uses verbiage like "laborer" in today's day and age ? Bruno by far has been the most courteous person to talk to and I wish I was only dealing with him but he is loyal to Jim 3. I paid 500 bucks for "deep" Cleaning service. The same guys who packed and unpacked were trying to clean with a cloth. I had to call jim to ensure that they clean the kitchen and bathroom as they were NOT agreeing to it . What does deep cleaning mean ? I asked them a number of times to clean pantry shelves and that still had a fat layer of dust and I gave up . Jim gave me half off and said he is doing it as a courtesy and not because they effed up and don't know how to clean ? 4. I paid 1000 dollars for packing and unpacking and my apartment didn't have a lot of stuff . They didn't cover my furniture , my throws were in a basket kept in the bathroom without cover. I came to visit the first day and they were removing the floor. My couch and fabric furniture was kept without covers. My closet Was not covered and all my clothes had to be washed and office closet he's dry cleaned. I could have hired someone awesome to get it done properly . 5. All of the above would have been forgotten if the floors would have turned out ok but see the issues ( Jim initially said that the wood needs to be acclimated but never did for some reason, he lied about things left right center so am not sure what's the story behind it ) - they left the closet doors out , damaged the mouldings and the ceiling had black lines from moving the closet doors. On top of that his guys kept the closet door brackets in random places because of which 2 brackets were lost ( these are 30 years old closet doors ) and then he blamed me for losing them.He sent someone to fix it who didn't know much , handy man from my building helped and had 2 brackets from a job he did for anther apartment. - When I examined a floor plank the day I visited , that plank had Knicks and dents and he assured me the installers never install damaged planks. Guess what ? I found probably 8-10 in living room and guest room and I refused to look more( his carpenter showed me a few !!)I live in 920 sqft apartment but I wanted it to end so got some money off and said am done with this and wanted to move on. I paid the rest of the installment. - 1 day after I said am done I could hear pop sound from 2-3 places and to my horror I had to text him again. Brand new floors had an issue that my old floors didn't ? Then he picked up my phone and said " you said you wanted nothing do with us , I will help you out of courtesy " .. really ?????? Before he sent his guy , I checked the entire apartment the weekend before and taped all places and there were about 25 of them ( sigh) .. I sent him pics and he said " we won't fix everything " .. his guy came who was nice and drilled maybe a 300 nails in my apartment , many on each plank which was filled with filler but you can see it in pictures . It fixed the issue 50 percent ( felt like at that time ). The pops reappeared and now the issue is all over the apartment , pops and clicks - Last , all I am asking from Jim is the floor invoice ( where he is strike off the price ) so I know the exact wood and quantity which he wouldn't give me. And I asked simple questions about how the subfloor and floor was installed so I can tell other contractors who come to look at it it but keeps making excuses. Since then I have contacted many contractors who either said that it's acclimation , or subfloor issues ( most likely it's sub floors ) and they have asked me to wait till fall.

I rarely write reviews, but this one is worth writing…read more Very rarely does a company far exceed my expectations; this one did. The floors are amazing and they really stand behind their work. Example, one of the floors they did in one of the bedrooms, a couple pieces of something from the wall had fallen onto the clear coat. Rather than repair it, they just redid the entire room so that it came out perfectly. This is the type of company you want. I've uploaded a few photos to give you an idea about the quality of their work. I walk around the house in amazement at how the house looks so much better. Great work and can't recommend enough. Thanks Bryan and Kevin and crew.

Per Yelp, I sent and inquiry into the service and options for my new home. Brian was very quick…read morewith his response and very easy going. I sent over the measurements for the rooms and received a very competitive quote. After the run around and unfulfilled promises from other vendors, I choose HD Floors. They were upfront and honest with the materials to use and the process. They arrived promptly and got to work, even helping me as I finished removing the cheap carpeting from the stairs, which saved me some money. After choosing my color stain, they were off working independently. They even worked the weekend to get the project completed on time and to exceed expectations. I highly recommend them as a professional service and they were honest. Before proceeding, my floor sizing was off and they gave me the corrected pricing, it was more, but I appreciated the honesty and work effort. There are not a lot of vendors who work with the customer in mind and they did above and beyond. My only critique is that there are no freebies, you get what you pay for, but they work within your budget. I had my contractor remove all baseboards before the work began, keeps it easy and saves time. Brian and team did a great job

These guys are highly recommend for their work. They installed carpet and wood flooring in my…read moresecond and third floor and it looks flawless. Great work very affordable and fast workers. If you're looking for carpet or wood flooring use these guys and you won't regret it.

Artisitic Floors did an excellent job recommending carpeting options for my basement and bedroom…read moreand worked within my budget. They did an expert job at installing the carpet including some tricky spots. The end result is fantastic and gave new life to an outdated space. My advice? Avoid the big box and chain stores. Shop local. What Joe estimated is what Joe charged. No surprises. Thanks for a job well-done! We are happy customers.

I feel like everyone uses Artistic Floors already, but let me add my recommendation to the list…read more Joe is so laid back and easy to work with. Have a better price than Home Depot with an even better quality carpet. You really shouldn't go anywhere else. Too many people are dishonest out there but my whole family trusts Joe.

Please stay away at all cost!!!…read more My husband and I hired Joe to sand and lighten the floors of our house. He said that he could get the job done in one week and because of the type of wood in our home it would be better to go darker. Along the way there were some hiccups involving the color of the floor and how the floor would stain, but joe did stay in communication with us. HOWEVER Joe is a yes man. He will yes you the death and then when you aren't satisfied he will say "I don't know what else there is to do." I asked for an even dark finish and many of the panels were different colors as you can see in the picture. I had another independent company and one of Joe's employees come look at the floor. Both stated that some steps were missed. The floors are scratching left and right and we will definitely have to get another company to redo the floors. In the end I paid Joe over $3,000 and said the job was fine because it was too much hassle to get him to take accountability. I waited a month just to see if the color would settle in but it didn't. I called joe one last time to get advice and see if there's anything we could do. His response "this doesn't concern me anymore and of course other companies would tell you the floors look bad." While some parts of the home look beautiful other parts look absolutely awful and with all of the scratches we will definitely need to redo the floors.

I love my refinished wood floors! Joe responds to texts, arrives on time, and did a great job with…read moremy old wood floors. They are light and natural. It was my first time refinishing wood floors, my advice to anyone would be to cover everything with tarps to control dust from the sanding process. It's so worth it to have beautiful wood floors.

Products were clearly explained with no misrepresentation and delivered and installed in a timely…read morefashion. A bit pricey but worth it especially the service and reliability.

We had 2 bedrooms carpeted wall to wall with N polyester and basic padding , Shabi the owner has…read morebeen in the business 40 years, and his word and handshake are all you need. The installers were hard working, knowledgeable and polite . Quoted price includes delivery, install, cutting, closets, and old carpet removal. Glad we stayed with a local small business!

Mike and Bruce a CLASS ACT!!!!!!!! They stand behind their work and give great and honest advice…read more All work and product were highest quality. Simply, they were a pleasure to deal with and make you feel like you are dealing with a friend.

Michael was amazing to work with. After carefully listening to our needs, and informing us about…read moreproducts, materials, and practicalities he was able to help us narrow down our choices from the thousands of possibilities to the perfect carpet which was to replace another one we bought from Sid Hall Floors 24 years ago! When there was a glitch with delivery (no fault of Sid Hall) Michael worked tirelessly to remedy the situation. Every step of the process he was available, professional and so personable. And may I add, the carpet is beautiful!

The owners of Parquet Floors are the very definition are true artisans…read more That's probably why they've remained in business for so long. I've lived in two other homes with hardwood flooring they installed so it was clear I was going to have them replace my living room floor in my newly purchased home. The experience was seamless from start to finish because Parquet Floor's crew are extremely professional, exhibiting excellence through every step of the work. But that's not the reason I'm writing this review. Lorenzo Johnson and Wesley Johnson CARE DEEPLY for their fellow man. They are generous, kind, compassionate, honest men who go beyond the services rendered. I knew of their reputation as great craftsmen, and now I can say they are great human beings

Avoid these people. I met with Wes Johnson, he stung me along for two weeks, provided me with an…read moreestimate and then decided not to take the job!