I live in a 14 unit condominium in Brooklyn and our building was interested in re-doing our…read morebasement floor. Since it was painted concrete with different elevations/rough textures, the paint was chipping from high traffic and it was difficult to keep sanitary. We wanted something extremely durable and long-lasting and research led us to an epoxy floor. We did some research online for local epoxy flooring contractors and saw the professional website and great reviews that Epoxy Floor Now had. I submitted a form on their website and Vinnie contacted me quickly to schedule a time to walk through the building. Vinnie was great on the first meeting. He was prompt, very professional, answered all the different questions we had, and took time to understand what our goals were and what the scope of the job would be. He quickly sent us a quote which was very reasonable. He was very patient waiting for us to get building consensus to start the job and was not pushy or aggressive in following up, which I really appreciated. He was also not an upseller - I actually asked him about an upgrade called an epoxy cove which I read online and he gave a reasonable price for it to be added on to the job. Vinnie worked directly with our management for payment and was always available for email/text with the 100 questions I had since it was going to be our building's biggest upgrade so far (new building). The job took 3 days, exactly what Vinnie quoted, and each day the crew of 4 arrived promptly and most days stayed late to finish up for the day. They were respectful of our building, took time and care to ensure the job was done correctly, and were very neat with small details. At the end, Vinnie checked in to ask for our feedback and to make sure we were completely happy with the work - we certainly were! It's like we have a new basement now, and it was well worth the money and effort to provide a decades-lasting upgrade to our building. Thank you to Vinnie and the team for such a great experience!

scams. They got a much of my personal information for no reason and said someone will be here at…read more3pm to see the place no one called or show up. is a complete waste of my time.

I was skeptical of finding a good flooring expert on Yelp, but rest assured, Berti and his team are…read morethe real deal. The floors were really beaten up and he did an excellent job bringing them back to life. Berti was transparent about the price, process, and timing. They charged exactly what they said they would charge. They use a dustless process that reduced my need to clean. They completed to project earlier than they promised. I live in an old apartment and there were some electrical issues, but everything worked out in the end. Very happy with with the work and will see how the floors hold up. These folks are great to work with and I wish I had more floors to do, so I could use their service again!

Unprofessional. Never called back and never responded back to my texts. For what reason I have no…read moreidea. Called this company and spoke with Berti. I had water damage to one of my room upstairs due to a radiator leak. I wasn't sure if we needed to do just the 1 room or the whole upstairs since the wood is all connected. When I had spoken to him on the phone he said there may be a slightly different color if we do just the one room. So before he came out, I asked if he can get us both quotes. He came out when I wasn't home but my wife was. He didn't measure anything. Look at the room where the damage was and left. He didn't look at the rest of the upstairs. I didn't get a message for him so I texted him. He gave me a quote for the one room. I asked, do you have a quote for how much it would be for the whole upstairs. He said he didn't look at the other room upstairs. I described the size of the other room upstairs and he texted back with a quote. I asked if you can send me in writing the 2 quotes. He said he has to charge me $150 for the quotes. Then I said, "What? Why?" He never responded. Just in case he didn't see it, I text him again the next day. He didn't respond again. Extremely disappointed with him and his lack of response.

We had a great experience with Dee and his team. They ripped out our old carpeting, cleaned…read moreeverything up, and were very respectful of our home. They even wore protective shoe coverings, which I really appreciated. Dee checked in with us numerous times throughout the process to make sure we were happy with everything and that we loved the floors. You can tell they really care about their work and their customers. We're so happy with how everything turned out and would definitely recommend Dee and his team.

Devon the owner came to give the quote. He was early, respectful and knowledgeable. He took off his…read moreshoes and listened to what I needed for this project. His team followed suit. Was early to the job everyday and did exactly what was quoted and expected. They moved all the furniture, sanded and refinished the flooring in the whole apartment. Now I'm on the last day and they're putting back the furniture to their original location. Work done as expected and the office was communicative and on their game!!! Already had neighbors ask for their number!!! Thank you Devon and team for fixing my grandma's place!!

I hired Hardwood Perfect Flooring to do a sanding, staining, and refinish on my new co-op…read moreapartment. Sam came and did a competitive quote immediately after I called the office, and quickly won me over with both a good price and her apparent knowledge of her product. She was also incredibly nice. The job itself was done quickly, taking 3 days for apx. 400 sq feet of 100 year old parquet floors. Customer Service: The only thing I wish in hindsight was I wish communication was more clear and a bit easier to manage. My uncle is in hardwood business, albeit out of state, and we had never heard of any company not including a skim coat (filling in small holes between floor boards) in a sand/stain/refinish job. Since my floors are antique, there are small gaps here and there that drive me nuts, and having a smooth surface was my main goal of refinishing at all. Only after I asked specifically about the gaps the 1st morning of the job did I find out that HPF charged extra for skim, and was not planning on filling any gaps. Still, I let Sam know that if there are a lot of gaps that will not be smoothed by sanding, to please let me know what she thinks after sanding so I can decide if I opt in for the skim coat. I made it clear I was open to paying more to get the right result. When I tried to follow up on that at the end of the day, it didn't seem like an option. After more concern on my end, Sam and Thomas let me know they would fill in a lot of the larger holes for free, but it still is not the complete smooth surface I would have loved. I appreciate their doing what seems to not be the norm for them, but would have liked to have my option to have a full skim coat prioritized. Similarly, on the second day, Sam called and let me know she was going to throw in a nail in a more loose piece of wood because the board was loose as a 'gift,' but then the final day, when I asked how the nail went, I was told she decided not to do it. Not totally sure why, but it felt almost as though I was being rude asking about it, when I never requested it? For future customers, I would just say have a long talk about exactly what you want before the job starts, even if it seems like you understand or it is a give-in, and make sure everything is very clear and in the quote properly. Should make any communication go smoother and the process less straining. End result: When I got in to the apartment after the job was done, I was completely thrilled. I couldn't stop saying "wow". I love the Provincial stain and the matte finish no the floors! I still do wish that the gaps were better filled, particularly where the gaps are uneven and dust collects, but I really do feel HPF restored my antique wood floors back to life. If I was doing another job, I would call them for a quote. Their prices are very good, and the family run business works fast!

they gave me a price and I gave them the go ahead for the job. After that they never returned my…read morecalls or emails. just left me hanging.....look for another floor guy.

Lucian and his team did a great job clearing our some old carpet and installing LVP in our…read morebasement. They were quick/ efficient and VERY clean.

This is my neighbor's newly redone floor after an A/C flood buckled her parquet tiles. I watched…read morethe whole process and was really impressed with the finished product. Red Oak. Owner Lucian and his team couldn't have been nicer and more respectful, and clean. They were here on and off about a week. Well done!

Mr. Buono arrived on time for the initial consultation, answered all of my questions. He was…read morestraightforward, knowledgeable, and also flexible. There was a minor scheduling hiccup on the day of the work, but it was ultimately resolved and the project was completed on time. Most importantly, the quality of the work was excellent and I would definitely hire again.

We had a wonderful experience with Buono's Flooring! From the great follow-up and communication to…read morethe excellent crew, everything was handled with care and professionalism. Lou and his team was friendly, efficient, and completed the work right on time. They also left everything spotless when they were finished. We couldn't be happier and would highly recommend Buono's Flooring!

Patrick and his crew did a great job on our wood floors! We bought an old Victorian home (built…read morecirca 1895-1905) with original pine wood floors underneath the carpet. My husband and I removed the carpet ourselves and then brought in some flooring professionals to take a look and give us a quote for refinishing the wood underneath. The boards are top nailed and a couple areas had damaged boards needing repair. Other flooring companies we got quotes from told us the job would be extremely difficult and did not inspire confidence. From the start Patrick was very knowledgeable and reassuring that his team would be able to refinish and restore our beautiful floors without a problem! We had all the rooms sanded and stained, minus one room that needed a new floor laid over top due to a 4' x 6' cut out in the middle of the floor - (why! Lol) - but they blended the new oak floor in the one bedroom very nicely with the pine in the rest of the house. I was worried it might look out of place but you hardly notice it! They also replaced our stair treads on the front stairs, and sanded and finished the treads on our back stairs. They did a phenomenal job and I will be calling them for any future flooring needs! 10/10 highly recommend selecta flooring!!!

They showed up on time and were great to deal with! Price was within budget and did a fantastic…read morejob! Highly recommend Pat and Scott and the team at Selecta Flooring!

So thankful to have met Mike Flynn who not only helped us select a perfect grey flooring for our…read moreManhattan apartment but was on hand and ready to help with issues afterwards. He let us know that our flooring came with a lifetime warranty. Great service from Mike, who has a wealth of knowledge and expertise that he is happy to share. Fast forward 2 years later, I asked Mike for advice on flooring for an upstate home. Would have loved to go through Eastside Floor Supplies but it wasn't possible cos of the distance. Mike was immediately responsive and exchanged several emails providing solutions. I cannot recommend Eastside Floor Supplies enough, they are amazing thanks to the Mike who truly goes out of the way to help!

Phenomenal flooring company. They not only have great prices but excellent customer service. My…read morefloors were done as fast as possible and matches the quality.