I am giving 2 star for food only.. If you are hungry this is a palce to go.. cheap and best.. However, this place sucks at hospitality. I am from India, so i understand when i am at a roadside eatry in India, I dont expect any hospitality, but having a resturant in London, I would expect an average humbleness.
Incident one: The "so called Manager" of the resturant has an unwelcoming face and will talk as if he is doing charity for poor by providing free food. We went at 230pm and asked if we can have buffet, he look at the buffet table and called one of this collegue and said, see if the food is left, if not, dont give them plates. and didnt even bothered to tell us sorry we are out.. we have the food on our menu etc.. He just left the place, assuming we will find a seat for us. We left.
Incident 2: We went there again, giving the resturant a benefit of doubt, since we thought every one has a bad day every now and then. This time someone did guide us to the seat, may be the resturant was not that busy. We ordered food on the menu, when the food arrived, looks like the waiter was in hurry for a bio break, so he just banged the plate of starters in the table and slided it on to us. Also, I am yet to get the 14 idily and 1 mango lassi that i ordered. We repeatedly tried calling the waiter but our efforts were in vain. We went to the counter to pay for food and told the "SAME MANAGER" our Mango lassi and 14 idily didnt arrive. He said OK. literally OK (imagne the face like an OWL OK)
Its been a couple of months we didnt go there and we wont until the manager is removed or the management is changed. read more