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    Chen Tommy H, MD

    4.2 (5 reviews)

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    Metropolis Dermatology

    Metropolis Dermatology

    4.0(77 reviews)
    14.6 km
    Certified professionals
    Available by appointment

    I've had consistently great experiences at Metropolis Dermatology in Pasadena. The staff from the…read moremoment you check in to the moment you leave is incredibly helpful and communicative, especially when it comes to navigating my specific insurance. The waiting time has always been normal for a doctor's office, people sometimes expect instant appointments, but these are medical professionals doing thorough work, and I appreciate that. I've seen two different female providers here, and both have been amazing: attentive, patient, and really focused on addressing my concerns. They do not validate parking but that's also normal everywhere, so give yourself enough time to find street parking or simply park at their structure. Anyways, highly recommend this location! :)

    I made approximately two visits in 2023 to improve my acne. I was prescribed medication for…read moreapproximately $80. I asked my primary doctor about the same medication and only paid around $10 for the exact same prescription. I later received multiple messages from Metropolitan dermatology, claiming that I owed a balance for Botox and fillers. A service which I never requested or received. It has now been three years later, I have never gone back and yet the business is still claiming that I have an outstanding balance for an alleged filler appointment. It should also be noted that the company failed to provide me with an itemized receipt or proof of service. Although the doctor was friendly upon my visit, I would highly recommend looking elsewhere due to the inflamed prices and lack of proper communication and documentation.

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    Metropolis Dermatology
    Metropolis Dermatology
    Metropolis Dermatology

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    MA Medical Dermatology - Dermatologist

    MA Medical Dermatology

    2.7(58 reviews)
    4.4 km

    From the beginning, this place has made it clear to me they don't care about their patients,…read moreespecially those with serious skin conditions. I was referred to them by altamed and the first time I went in, I was seen by their physician assistant Sakina who would constantly cut me off from speaking. She kept making guesses as to what my skin condition was and what caused it, even though I have had testing done to rule out things she mentioned. They then gave me an appointment 6 WEEKS AWAY to get my biopsy done, when you are meant to get it done immediately when the sample is fresh for a definitive diagnosis. Of course, when it came time for the appointment, my skin was healed and there was nothing left to biopsy. The PA essentially shrugged her shoulders and said to wait until I had another breakout, which is just absurd negligence. Now that my skin is starting to break out again, I have called numerous times only for them to not answer the phone even if I call early. The time I got through, I had a very short conversation where the receptionist was very short and blunt, and essentially dismissed my concerns. The few times I have gone into their office, there have only been at most a handful of people, which really shows the incompetence of the receptionists. I've sat in the lobby and listened to them do nothing but yap and cackle and they always talk to you with an attitude, whether in person or on the phone. It's obvious these people don't want to do their jobs, and why they chose this line of work where one is expected to help people in a courteous manner is beyond me. They seem to really love their Botox and cosmetic stuff though.

    what you need to know: --They don't have a phone call…read morewaiting system so you literally have to keep calling them to get through to them, it's very inconvenient and makes no sense for a business to not have, but not the fault of the office staff there who are nice. --Parking is limited but doable. There's usually a guard out there to help guide you. --Their hours opens aren't updated on google maps or here so that's irritating Overall the people who work there are nice but it's just run very inefficiently.

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    MA Medical Dermatology - Clean and sanitized room

    Clean and sanitized room

    MA Medical Dermatology
    MA Medical Dermatology - Fall Vi peel Special!! Package of 6 peels for $199 each (original $250 each). Call us today for an appointment.

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    Fall Vi peel Special!! Package of 6 peels for $199 each (original $250 each). Call us today for an appointment.

    Chen Tommy H, MD - dermatology - Updated May 2026

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