I had been coming to Dr. Chen on and off for well over 10 years. I have always loved Dr. Chen; his bedside manner is amazing and he always knows what to say and do when it comes to any derm issues that I have. My issue is with May his only receptionist. May is unprofessional, nasty & rude. Dr. Chen, you are losing patients because of your unprofessional receptionist! Keep in mind your patient's pay & keep your business afloat with their insurance. I have had to file a grievance with my insurance because she refuses to schedule me although I am in the network. I have the screenshots telling me that she does not accept my insurance and I provided the screenshots that I am in the network. Will never go to Dr. Chen so long as May is there. read more

I had seen Dr Chen in the 90's for hives. Well 30 years later I found myself needing assistance for hives. I was so happy to see that Dr. Chen was still practicing. I called his office and had an appointment a few days later. Dr.Chen'a receptionist was so welcoming and warm and I enjoyed our conversation about the state of healthcare! Dr.Chen came in and as usual kept things simple and I left with a new treatment plan and almost 5 days later and my hives are subsiding!! I can not say enough about my overall experience!! Thank you!! read more

Dr. Chen was very thorough and professional. He gave me a thorough examination of my specific concerns and treated them immediately. I was very pleased and highly recommend him. read more

Its hard to find Doctors like Dr. Chen. Funny, smart, nice, and fair. I paid cash for a scalp cyst removal, and not only the procedure was a breeze and painless, the price was fair. Dr. Chen was very patient and listened to all my inquiries and gave me an honest opinion about them. It's very hard to find good mechanics and doctors, so I was lucky to find one right in my neighborhood. If I could rate 10 stars I would. Thank you Dr. Chen! read more

I've been seeing Dr Chen for two years. He's been the best. Folks on his review complain about the receptionist. I didn't come to see her. Only the Doctor. And I think he is great. May the receptionist is shorthanded in the office and doing the best as she can. read more

(Cross post from http://www.yelp.com/biz/chen-tommy-h-md-montebello due to office relocation) Since my last review of Dr. Chen back in 2010 (found here yelp.com/biz/tommy-h-che...) I have been continuing treatment with him as my dermatologist. In this half decade I can only say that my respect and appreciation for Dr. Chen has only increased, I owe much to Dr. Chen's excellent care and ability. The chronic condition that plagues me is a malevolent and slippery sort, I have had periods of remission and peace, but it always returns and continues to fight me for control of my life. It has been a painful journey with peak highs and devastating lows, at my worse I lost most lower motor functions due to aggressive expansion of the condition into my joints. Throughout these trials, Dr. Chen never for a moment stopped trying to find solutions to ease my suffering. Medication would eventually weaken due to prolonged use and developed resistance, he would seek other alternatives, helping me navigate the complex bureaucracies of medical insurance companies and pharmacies to allow me to receive the expensively out of reach treatments I so desperately needed. At every step he was there to help, despite his demanding schedule and already exhausting most of his time and energy with the vast amount of patients he must treat every day, he takes time at the end of his workday away from his own rest to follow up with me by phone to ensure my medication deliveries and insurance was in order to avoid what could be a catastrophic delay in getting the medication on time, allowing for the condition to spread again. Today as I write this I can walk again for the most part, I have reasserted control over my life which I at a point had not dared hoped to again and it is thanks in no small part to Dr. Chen's care. I can say with confidence that Dr. Chen is among those few doctors who go beyond mere "professionalism" and truly embraces what should be the core value of any medical professional, "Primum non nocere". read more

Dr. Chen is the best. This man really cares about his patients. He takes his time explaining and educating you. read more

Tommy H Chen, MD - Dermatologists Near Me - Whittier, California

Worst doctor's office ever. His wife is rude who runs the front office and they don't have a credit card machine and will not see you if you don't pay the copay. They have been saying for 2 years they will get a credit card reader. He should shut his office down if they can't get with the times. read more

Great doctor! Knowledgeable, personable, kind and professional. I rarely post reviews for doctors but he's exceptionally good.

Dr. Chen's receptionist May has ruined his reputation. May is unprofessional, nasty & rude. Dr. Chen you are losing patients because of your unprofessional receptionist! Keep in mind your patients pay & keep your business a float with their insurance. Either send May to classes in how to be a professional receptionist or replace her! read more

I saw Dr Chen for a second opinion after my husband recommended him. He was so patient, professional, and very knowledgeable. He spent his time making sure I understood the diagnosis and treatment plan. Highly recommend!!! read more

Dr. Chen is the best dermatologist I've ever experienced! Professionally, he is extremely knowledgeable and experienced. On top of that, he is very patient and kind, answering all of my questions thoroughly and with a smile. He was able to diagnose an allergy problem I've had for the past 2 months, and literally cure me within 2 days! I will definitely be back if I ever need to see a dermatologist in the future, and will recommend all of my friends and family to see him. This is my first yelp review, I really felt the need to write this. Thanks Dr. Chen! read more

I was very pleased with the service that i was given to me starting with May the office receptionist. She was very helpful. Dr. Tommy H. Chen was very knowledgeable and took care of my issue . I was very pleased with service i received from this office. read more

After waiting on hold forever got the rudest receptionist ever who obviously needs to find a new job since it's so apparent she does not like her! If you don't get any new patients fire the receptionist! read more

I have been a patient of Dr.Chens for almost 30 years. My mother struggled with rosacea/adult acne when I was a child, and would frequently take me with her to Dr. Appointments. I can still remember when I was a kid... He would always talk to me and engage and make me laugh. When I was 9, I developed a big scar on my lip (my damn cat scratched me and scratched me GOOD) and he started treatments on my lip to shave down the scar. To this day, I owe him everything for that alone, as there is no longer a scar. As time went on, I struggled with teenage acne. He was always patient and would comfort me as I cried and talk me through my frustrations. About 15 years later after that, I myself developed rosacea/adult acne... But now had an adult life and schedule... And his office has always been very accomadating to me. I have seen him at all his offices.. And was happy when he moved to Whittier as I live in long beach. Ive never, ever had the billing issues others have spoken of... But I have been a cash patient since I was 21. For me, Dr Chen is more like a family friend. I have literally been in his office whining to him about my life and he always just listens lol. He is extremely knowledgeable about conditions of the skin. Growing up I had scabies, bouts of eczema, mysterious patches of hair missing... And he always has a solution and I'm always very happy when I leave his office. Even with my rosacea.. He was honest- he said "I can prescribe you creams and pills that will just frustrate you... But with this condition it really is about life style changes.." And he was 100% correct. As soon as I identified my "triggers".. My condition pretty much went into remission. I still have bad times, where my skin will flip out.. But one walk back into his office and all is fine in a matter of days. And those moments are very few and far between. But the biggest thing with it, is for it to not get worse. That is what haooens when the condition is not addressed. So yeah.. He could push all these meds on me, but he doesn't. And I myself appreciate doctors like that... They are what I prefer and what works for me-just an honest doctor. My moms skin has been in remission for over 2o years.. Her skin looks amazing. And she even says she has him to thank. I'm moving out of state next year.. But I still plan to have his as my only derm until he retires. Hes amazing. Please dont retire soon, Dr Chen! read more

I came in today to see doctor Chen, he's worth the drive. He was so sweet, and told me what was wrong with my condition step by step. He's very confident and well spoken. I would recommend him to anyone looking for a great dermatologist. read more

I visited Dr Chen's office for the first time this morning and had a great visit! I absolutely hate medical appointments but had a need to see a dermatologist and I'm glad that I found Dr. Chen close by in Whittier. His chill demeanor was a big part of making it a pleasant visit. He explained everything in a way that I could understand my situation. I find that to be extremely refreshing. Thanks Dr Chen and staff! read more

My wife and I paid a visit to Dr Chen for some Skin Tavk removal and consultation for a growth my wife had. He was very patient and took his time with each of us. He was delicate to both of us and took his time to explain everything to us. I would definitely go back for his services. read more

The woman in the front office is incredibly rude. Both of my children are patients at this office. I came in to be seen for a rash and she said I needed to pay out of pocket because she did not have the time to verify my insurance, which is the same as my children's insurance so obviously this office takes it, as it has been billed by them successfully on numerous occasions. It is her job to be pleasant and helpful. She is nothing of the sort. I then asked if I would be reimbursed once the insurance was verified and she responded to me that "this office does not keep my money", as if I was accusing her of stealing from me when I was simply asking a logical question. Perhaps it is a language barrier but I have only had bad experiences with her and now will be finding a new dermatologist because of her attitude and rudeness. Dr Chen has always been nice but I can't deal with her any longer. read more

Been coming to Dr. Chen for years and I love him! He's always been very informative and patient with me. The staff is nice as well and very accommodating when I can't come in due to work scheduling. I will continue coming here for all my needs & definitely recommend him to anyone! read more

Dr. Chen is wonderful. Extremely helpful and genuinely cares about his patients. He is very thorough and knowledgeable about whatever skin issues you may have and takes his time to help find solutions or cures for your skin ailments. read more

Dr. Chen was very professional and knowledgeable. He made me feel very comfortable during my visit.

Gave him a brief description on my hair loss, and dude was acting as a know it all. Most if not all the things he said was about him and how many years of experience in the field he has. Tommy Chen was telling me my hair loss is common and it's just me thinking I'm losing hair. He also said I wouldn't need to have any treatment or anything done and that I'm wrong. Weeks later I'm still fighting the hair loss and losing even more. Truly an idiotic and full of himself. No from me read more

Had the privilege of officially being a patient. Extremely happy with MD Chen.. i went explaining my issue. He did consultation and proceed to start treating as i am a cash patient. Very great pricing and excellent. Just booked my next session in 2 weeks. Staff is great and location is super clean... great job.... extremely happy... read more

We were first recommended to Dr. Chen in 2002 for a horrible never ending acne problem for my son. My son was very depressed and upset about the acne. We tried all the antibiotics and creams prescribed by his primary doctor, nothing worked. We were sent to Dr. Chen for the Accutane treatment. He was very good at explaining the process to us, and monitoring him monthly. My son's acne cleared up and his personality changed, he was always smiling and not hiding his face. He treated my son for Tinea Versicolor a few years ago as well. I took my brother into see him about bad fungus on his nails and toenails. He treated my brother for about 6mths to a year, and it cleared up. He really is that good! I have recommended him to many people over the years. His staff is super nice also. He has an office in Whittier and also in Pasadena. If you want an honest Doctor that is skilled in his profession, this is the one to see. read more

This dr was amazing. He was patient yet quick and treated my alopecia (bald spot) immediately. The staff was friendly and cordial. Can't wait for my follow up appmt in 3 weeks. Thank you Dr Chen read more

Dr. Chen told me to google my diagnosis to get information. Then I asked for a recommendation for a lotion and he said "They're all the same"... He saw me for about 15-20 minutes and I paid $95 for a google recommendation. Horrible experience!! read more